I had been on Viking River cruises and loved them, but this was my first trial of their ocean ship. Previously, I had travelled on much larger ships on the ocean. I was very surprised about how much rocking and noise there was from the movement of this ship. I was very seasick, even with meds. To be honest, my travel companions and most people I met did not experience any symptoms and they loved ...
Viking gets stellar reviews, which is why I booked this. Perhaps an "off " cruise? Beyond disappointing. Let's be clear; Viking is, in no way, a luxury cruise line.
First the good: the ship is lovely, the food is very good and the crew are wonderful, with the exception of Guest Services. There were so many passengers complaining on this trip, I imagine they felt themselves overworked. They ...
We decided to do this cruise because of it's very different itinerary. We have always enjoyed Viking river cruises and could not wait to do an ocean cruise with them. My advice: DON'T.
The staff were all very good and quite helpful, BUT
The food was just so-so, and eating in the main dining room was way too long, 2 1/2 to 3 hours each night. The food in the buffet was underwhelming, and ...
Thank you, Guysdolls66, for sharing your experience with us. Your kind words about our onboard staff, are truly a testament to their dedication to your comfort. That said, we are sorry to...
We wanted to try Viking as we like smaller ships and nice service. Sadly, Viking does not live up to a luxury or premium standard. Passenger to crew ratio is around 2 to 1. Staff in restaurants and bars are over-worked at times if it is busy and service becomes very slow and poor. If not busy, staff are great.
Communications on the ship are lacking. The cruise director, Chris, is a great singer ...
Thank you for sharing your experience, rdt4780. While adverse weather is beyond our control, your disappointment in the impact to your itinerary is understandable; your feedback about the...
Tom and Jackie Review San Juan to San Juan December 21 2019 to January 11 2020
Tom and Jackie Morgan Review San Juan to San Juan December 21 2019 to January 11 2020
First the good news
1. Most of the crew were really good especially our room cleaners Roslyn and Kenneth together with our Japanese beautician
2. Restaurants were mostly good and the buffet was real good and ...
Thank you for detailing your feedback in this thoughtful review, Tom 51. We are pleased to learn the onboard dining experience, cabin stewards, pool and spa amenities exceeded your...
We enjoyed a smaller ship with less passengers and better yet no kids running around. We could always find a quiet corner to read or to relax. There was plenty of food. This was my first cruise experience but my partner had been on more. I was impressed by the high level of service and the comfort in all areas of the ship. However, there are several issues that we came across. The electrical ...
We’re pleased that our quiet onboard atmosphere was an enjoyable setting for your cruise, tanitpraipan, and that your crew’s generous service was appreciated. While it’s disappointing to...
I've done 2 Viking river cruises and was pleased. Ocean cruise was a disappointment. Billing mistakes on their part through days after disembarkment. I take 3 to 4 cruises a years and have never had so many accounting problems that they continually tried to blame me for before finally fixing their mistakes.. Entertainment was virtually nonexistent or what little there was happened during ...
We looked forward to our first Viking ocean cruise after a lovely Viking River Cruise earlier this year. We’ve traveled extensively on other ocean cruise lines and were extremely disappointed in this 48 day cruise. Starting with Embarkation, the tone of the cruise was set. Viking booked the cheapest airfare with a 3-1/2 hour layover at DFW airport which is a haven for storm-related delays. We were ...
We appreciate you making time to detail your experiences onboard Viking Sun, Hermankc. Please be assured, we are grateful for detailed feedback such as this, which allows us to review and...
We went on this cruise , after hearing how great viking was . Boy were we disappointed . First the good things, the boat was clean new and well decorated . The cabins were the same and they probably had the biggest bathroom that we have ever encountered. The Italian speciality restaurant had the best food on the boat. All the staff that we meet , from the bartenders to the room steward were ...
We're in receipt of your disappointment, pastaman1, and regret that your journey to Cuba did not meet expectation. While we understand you've been in recent contact with a member of our...
We chose the cruse base on a recommendation from a friend. The Ship was nice but I felt I was at a retirement home. Made more connections with the crew them shipmates. Everyone seemed to be on Valium.
Land excursions were pretty much getting off the ship and on to a bus. We did not get any real insight into the islands except the first walking tour. If you go to another country you want ...
Thank you for your candid review, Ironrooster. Although we’re glad your stateroom was well-appointed and your steward service was efficient, it is regrettable to hear your shore excursions,...