We chose Viking because we had heard so many positive things about this company.
We were very disappointed in this cruise.
The service in the Restaurant and the lack of efficiency in the way things were run was a disappointment.
The service in the Specialty Restaurants was better than The Restaurant, the food was better in the Specialty Restaurants.
Excursions that were free were ...
Thank you for providing us with a detailed account of your recent voyage, pfhcmh. Your feedback is highly valued as it helps us gain insights into how we can enhance our services to deliver...
It should be mentioned right away that Viking clearly caters to a very small demographic of elderly clientele. My wife and I and the other couple that we travel with are healthy, active 60 year-olds and we felt that at least 90 percent of the other passengers were much older than us. We've taken previous Viking River cruises and, overall, really enjoyed them. Unfortunately, the things that we did ...
Thank you, grantrte, for sharing your experience with us. Your kind words about our onboard staff, particularly towards the individuals who stood out to you, are truly a testament to their...
My wife and I chose Viking because it runs smaller ships and after three years without cruising believed this to be a safer option following COVID. This was our first time on Viking after 30+ cruises with other cruise companies. It was probably the worst.
We made the decision to sail from Bergen to Montreal and then a second cruise from Montreal to New York 26 days in all. We saw the best and ...
We appreciate you taking the time to detail your recent voyage, Carlisle Man, as such feedback allows us to better understand how to deliver the five-star experience for which we strive....
We picked this cruise because of its itinerary - "In the Wake of the Vikings" - a northerly transatlantic crossing, and we had to book it a year and a half in advance because it's only offered once a year. (Although, we found out later that a 2nd Viking ship trailed this same itinerary by several days - so much for Viking's communications - more on that.)
We did the 3-day pre-trip Iceland ...
We appreciate you sharing this thoughtful review of your transatlantic sailing, NH_Joe, and are glad to learn the intimate size of Viking Sea, friendly cabin steward service, and onboard...
We booked back to back Mediterranean cruises, Dec 30 2018, and Jan 6 2019. We were attracted by the itinerary, and the wonderful reviews of Viking. The itinerary turned out to be misleading, and Viking appeared to suffer from institutional disorganization and generally poor food and service..
Ports - After paying in full soon after booking, which is a Viking requirement, we discovered that the ...
We appreciate this opportunity to learn more about your back-to-back voyages, Cadorina, and thank you for your review. We are pleased to learn that you found our ship’s aesthetics excellent,...
We wanted to see Amsterdam and Barcelona and thought the other ports would be interesting. Our relatives accompanied us to celebrate their 50th anniversary. Our two days in Amsterdam were switched to our arrival day after traveling all night and we had to be on the boat about 5 for the emergency drill. So don't expect to see Amsterdam if you book only the cruise. I would never had booked this ...
We appreciate your constructive review, Troy56, and thank you for this opportunity to learn more about your voyage aboard Viking Sky. We’re glad to hear you found your stateroom and onboard...
The cruise itself was ok. The ship is beautiful inside with tasteful decorating and furniture. The weather was beautiful considering all the hurricanes the previous weeks. The food in the general dining area, called the ‘world cafe’ was very good for breakfast ,lunch and dinner. There were two specialty restaurants: the chefs table and the Italian restaurant. The chefs table I thought was decent, ...
We appreciate the time you took to provide a detailed review of your recent voyage around the Caribbean Sea, Lkydawg. We are delighted to hear that you found interior spaces to be...
This was our first Viking cruise. We cruise about 5-6 weeks a year and usually cruise Celebrity but have also enjoyed Royal Caribbean. For a change of pace and because the reviews were good, we decided to give Viking Ocean a try. We booked the 14 night "In the Wake of Vikings" cruise from Bergen to Montreal.
Well, let's just say we're not drinking the Viking Ocean Kool-Aid. We do not see the ...
We appreciate the opportunity to respond to your review, GigemAggies, and are sorry to learn of your displeasure with your first Viking voyage. It is with regret that we hear of your...
Having cruised on the Viking Sea before, I felt this cruise was not up to Viking standards. Many of the crew appeared poorly trained - could walk past diners in need of table service without allowing eye contact. Many dining staff walked empty handed through the dining areas with no apparent purpose.
The captain (or someone) could have made announcements as to our location now and then, or as ...
Dear Polishrover,
Thank you for providing feedback on your recent cruise with us. We are sorry to learn of the disappointments that you experienced with our onboard service, and hope that...
We chose this cruise because the itinerary sounded very interesting and the Viking small ocean ships appeal to us. We have sailed on this ship before (Feb, 2017 and March, 2016) and loved the ship, food, entertainment, shore excursions and the staff,
This particular cruise did not come close to matching our previous trips. The staff were very friendly but seemed overwhelmed. The tours were ...
Dear SDCAtravelnut1,
As a return guest to Viking Sea, we’re delighted to hear you loved numerous aspects of our past voyages together. While we’re pleased to learn you found this itinerary...
Sail Date: December 2017
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Canada & New England Cruise Reviews for Viking Ocean Ships