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45 Viking Ocean Canada & New England Cruise Reviews

We've been on 8 Viking cruises over the past 15 years. The 5 river cruises were truly excellent, as were the 2 ocean cruises (Mediterranean and Baltic) which we took in 2015 and 2016 when the ships were brand new. As a result, ... Read More
We've been on 8 Viking cruises over the past 15 years. The 5 river cruises were truly excellent, as were the 2 ocean cruises (Mediterranean and Baltic) which we took in 2015 and 2016 when the ships were brand new. As a result, we were very surprised to see how much the quality of the onboard experience has fallen over the past 3 years. There have been numerous cutbacks that affect guests, at the same time that Viking has channeled huge amounts of money into advertising and new ship construction. That's why, despite a beautiful ship and superb service, we have given our recent cruise on the Viking Sea merely a "Very Good" rating. Viking no longer provides an "Excellent" cruise experience despite what their TV advertising says about their past awards. Here are some examples of the cutbacks we experienced: 1) Included excursions -- With the exception of one port where we were taken to a very interesting stage show, all the included excursions were bus tours with one local guide and about 45 passengers. Viking never sent one of their staff members on the bus to troubleshoot problems (eg. Quietvox system not working) or check on excursion quality. Most excursions were too rushed (eg. 15 minutes to see a museum) and were just plain boring. On 2 occasions, we were taken to places where most of the attractions were closed. Obviously it's cheaper to send guests on bus tours in groups of 45 than it is to offer walking or biking tours with groups half that size. 2) Food choices -- In the buffet restaurant, the food choices are fewer and there is more repetition from day to day. For example, at any breakfast there were only 4 cereal choices and on most days those were of junk food quality (Corn Flakes, Rice Krispies, etc.). We asked for granola on the first day but it wasn't provided until the last 3 days of the cruise. 3) Evening entertainment -- It was the worst we have encountered on any cruise ship. Shows in the theatre were 100% music and the singing was mediocre. We never saw a comedian or magician who could have added some variety. In the lounges, there was no string quartet, merely a thin-sounding violin/cello duo. Nor was there a jazz trio. There was only one lounge pianist who was classically trained and sounded very stilted when she tried to play pop tunes. 4) Enrichment classes -- Many were free on past cruises but on the Viking Sea, all had fees. Yoga classes were $10, cooking classes were $59, and to attend a scarf-tying workshop, you had to buy a scarf from the boutique at a ridiculously high price. 5) Temperature control -- There wasn't enough heat provided in the theatre and it was always uncomfortably cold. Instead of having staff turn up the thermostat, guests were offered blankets to keep them warm during the stage shows or lectures. 6) Drinks -- There's no bottled water provided in staterooms any more. Instead, there is a flask of warm water sitting on the desk all day because it's too large to fit in the room's bar fridge. Despite Viking's very high cruise fares, soft drinks are not provided free of charge except at meal times. Nor is the stateroom fridge replenished with soft drinks as on other luxury cruise lines' ships. 7) Loyalty -- There are minimal rewards for loyalty to Viking. We've probably spent around $100 000 on Viking cruises. However, we still just receive $200 off our cruise fare as a past client and get a free drink at an onboard reception with the captain. To add insult to injury, someone who books a Viking cruise for the very first time and pays for one of the more expensive staterooms is allowed to reserve excursions and specialty dining weeks before us. It's very obvious that Viking values how much you spend onboard much more than it values loyalty over many cruises. 8) Prices on missing stateroom items -- Probably all cruise ships experience theft of items provided in staterooms but Viking has recently responded by posting a ridiculous price list of what they will charge your credit card if something is missing when you disembark. (eg. tissue box - $280; toothbrush holder $145). The prices bear no resemblance to the actual value of those cheaply-made items. 9) WiFi -- It's included in all areas of the ship according to Viking's advertising. However, that doesn't mean it resembles in any way the service you receive from your home internet provider. Viking's WiFi comes from a low-quality system that obviously hasn't been updated to meet the current needs of cell phone and laptop carrying passengers. During much of every day, it was extremely slow, taking up to a minute to access any web page after clicking the mouse. Moreover, on one at-sea day, no WiFi was available and the system broke down again on the second last and final day when guests needed to print boarding passes. Instead of assigning a couple of staff members to print boarding passes for guests, using staff computers, Viking did nothing. In summary, people who had previously cruised with HAL or NCL and were first-time Viking guests, seemed to think the Viking Sea experience was a step up. We, on the other hand, found all the cutbacks to be disappointing and annoying. We've already booked our next 3 cruises, and all of them are with Oceania, --- a cruise line that doesn't make the mistakes mentioned above. Read Less
Sail Date September 2019
All the Viking cruises are of an excellent standard and all ships seems to be the same design so you feel at home very quickly. Staff are excellent, cabin spacious and well maintained. Wifi access good, food good. The only poor thing ... Read More
All the Viking cruises are of an excellent standard and all ships seems to be the same design so you feel at home very quickly. Staff are excellent, cabin spacious and well maintained. Wifi access good, food good. The only poor thing we have found on Viking recently is the quality of the musicians who play, usually as a duo or sometimes pianist. Do Viking not listen to them before they are engaged? The standard is so poor, the repertoire so limited and mostly more of a funeral type of music that we have found that we 'dodge' these 'musicians' who play in the open areas. Excursions are always excellent and well organised. Viking appear to be expensive, and their prices seem to be increasing considerably, but you do on the whole get good value for money. Viking do look after their customers well and pay attention to detail. Would recommend Read Less
Sail Date September 2019
My husband really likes the Viking experience, and we liked the itinerary. Although I see that no opportunity is provided for negative comments, I will do so here. We were extremely disappointed to be kept "in the dark" about ... Read More
My husband really likes the Viking experience, and we liked the itinerary. Although I see that no opportunity is provided for negative comments, I will do so here. We were extremely disappointed to be kept "in the dark" about arrangements for our post-tour excursion via train to Oslo. A few days before disenbarkation we went to the guest services and the asian lady with shorter hair would NOT give us ANY information!! She merely pointed to the information in the Viking today flyer and started reading that aloud to us. Of course, we had already read that! Although she wasn't actually rude to us, she was cold, detached and disengaged. Obviously she couldn't have cared less about us. Sadly, I didn't look at her name badge. After disembarkation, we had NO IDEA what was going to happen to us, other than we would board a train. We were taken on a surprise tour of Bergen, which turned out to be our 3rd time past many of the sites. Most of the folks on that bus and later on the train were griping about not receiving any information. Furthermore, when we arrived in Oslo, we didn't know that we would be going on another bus tour there and didn't even know the name of the hotel! I vomited on the bus due to the rough bus ride. One couple on the train had been given a paper outlining the post-tour excursion. Why didn't the rest of us receive that??? My other complaint is about local currency. We knew that the ship did not provide local currency. I had called ahead and learned that Euros would be accepted by our tour guides in some countries and US dollars would be in another. However, I felt bad giving different currencies to these folks, and we had nothing to pay for restroom visits, either. Local guides shouldn't have to keep exchanging the currencies. And we would hardly want to get zlotys when we are only in Poland for 1/2 day. I wrote out a detailed suggestion to guest services, summarized as follows: Guests could pre-order packages of local currencies, paid in advance. I suggest providing roughly $10 of local currency for each country visited. These could be bundled in manila envelopes for us to pick up. Then we would have enough local currency to be able to tip our local guides appropriately, pay for use of restrooms, and maybe have enough leftover to buy a few postcards or something. Guest services left a message on my phone, summarily rejecting my suggestion by saying that they don't provide local currencies. I feel that this is a valuable and practical suggestion that I wish would be considered. I got kind of tired of the buffet food in 15 days. The Asian food at the Chef's table was disgusting. We didn't go to any of the entertainment events. Shore excursions were mostly good, but I regretted not knowing about the museum of hardanger fiddles before we got to Stavanger. I did not enjoy to train ride to Berlin - too long, and city is kind of ugly. I think that shorter excursions to charming villages closer to the port would have been better. Excellent service by wait staff, most were pleasant and engaging. Read Less
Sail Date September 2019
The best cruise we’ve been on so.. The entertainment was first rate especially the Viking Oaseas band and singers. We danced away the evening virtually every night. The specialty restaurants are included without extra charge. The ... Read More
The best cruise we’ve been on so.. The entertainment was first rate especially the Viking Oaseas band and singers. We danced away the evening virtually every night. The specialty restaurants are included without extra charge. The Chefs Table had great local cuisine with a menu change every three days. The new observation deck included some interesting shows, our favorite was the Artic sky. The area around the pool deck was spacious and with only 950 passengers on board it was rarely crowded even on sea days. The roof was convertible so if the weather permitted it was open Port days were interesting and well planned lines to enter or leave the ship were nonexistent unless you came back late. One of the best features you can chose between included and optional tours the seaplane ride was one of our favorites An amazing feature was the spa area it included a heated indoor soaking pool,a hot tub, sauna and freezer room. If that wasn’t enough of a shock try the ice cold bucket of water. Exercise facilities were state of the art and rarely packed. Viking as always had interesting learning discussions on various topics of interest. No children on board made for relaxing peaceful voyage Crew members always had a smile and greeting for you. All this and more wine and beer supplied at meals with no extra charge. Best of all no surprise bills at the end of cruise All in all by far the best cruise we have ever been on Read Less
Sail Date August 2019
We are in our mid fifties, very active, and chose this 23 day cruise because of the itinerary. It is a repositioning cruise, with 9 sea days. I was a bit nervous that I'd be bored during the sea days. In fact, I wish we'd had ... Read More
We are in our mid fifties, very active, and chose this 23 day cruise because of the itinerary. It is a repositioning cruise, with 9 sea days. I was a bit nervous that I'd be bored during the sea days. In fact, I wish we'd had more of them! The ship is beautiful. There are relaxing places to hide away, yet plenty of activities if you wish to be social. Make sure to do your research about the ship's facilities so you don't miss out on the many pleasures. So many people I spoke to had no idea the Nordic spa facilities existed - such a fabulous place and totally free of charge. Viking Orion caters for people who are intellectually curious, prefer reading books to gambling, and like a relaxed ambiance. The 7 lecturers on this cruise gave stimulating insights into geopolitics, nature, history, astronomy, art, and space travel. They made our sea days special. We particularly enjoyed Dr Jeffrey Hoffman, an ex NASA astronaut, who gave awe inspiring talks on his role with NASA, Hubble telescope, Mars exploration, and effects of space travel on the human body. Given that we were travelling the Pacific Ring of Fire, it might have been interesting to have had some talks about local Volcanoes, geology etc. Other daytime activities include Trivia ( great way to meet other people, we had several Trivia team Dinners), Bridge lessons, Dancing lessons, bean bag challenge, craft group, plus usual mini golf, shuffle board etc. The gym was well patronised. All the dining venues on the ship are excellent. The World Cafe is the buffet. It was occasionally crowded, but not like other ships. Sushi and crab legs are served in the evenings, but not on both sides of the buffet. Lots of variety, with some of the main restaurant items also turning up in the buffet ( not as prettily presented tho'). Breakfast was similar most days, but plenty of choice. Both speciality restaurants are free of charge. Although we were only able to make one reservation for each restaurant prior to the cruise, once you are on board you can basically go as many times as you wish, depending on availability. Booking through the cabin TV system is easy. Manfred's is Italian, with generous portions. Nobody minds if you have 2 starters, half portions of main courses ( steaks are large), or 3 desserts! Just ask. The Chefs table offers a 5 course degustation. The set menus change every 3 days. Portions are smaller, but still filling. We initially found the frequent details given by staff about the food and wine a bit fussy. Once you work out this restaurant is all about trying different flavours, textures, and seeing what works for you, then it becomes a food adventure. We went 5 times. The Restaurant offers plenty of choice, and is a great way to control food intake (unlike the buffet where you can easily scoff too much). Lots of tables for 2, or option to share with others. On sea days there were often themed lunches on the pool deck. My only complaint is that there is no food service between 2.30 - 4pm except for the Pool grill (or room service). This caused some lengthy waits at the pool grill when tours ended just after 2.30pm. Viking could consider opening Mamsens between these hours. We used the Fitness centre every other day. Its clean and spacious, with up to date equipment. The Pilates classes were very beneficial. Lily, our instructor, pushed us hard, and everyone kept coming back for more! Each Pilates session cost $10 . There are also Yoga and Aqua aerobics classes. The Nordic Spa was the quietest, most relaxing part of the ship. Incredible facilities - Steam room, snow grotto, Thalassotherapy pool, heated tile beds etc. Even a spin dryer to wring out your swimming costume. The Spa manager can give you a tour and show you how to use the facilities. You pay a fortune on other ships for this - here its free. Evening entertainment was varied. Our Cruise Director David, was extremely professional, with a great sense of humour. At least 6 guest entertainers were brought on board, each doing 2 shows. Ventriloquist, Don Bryan was a standout. The 4 Viking singers did 3 Musical Shows ( Abba, Beatle, and Motown). These shows are a medley of themed songs, and though very enthusiastically performed by the 4 talented singers, were not particularly entertaining ( however, lots of other guests loved the shows). The Viking Band were excellent, and when joined in Torshavn by vocalists Speedy and Kristelle, the party definitely started! The group assessed the demographic carefully, so a lot of 60's and 70s hits were played, along with some disco. The most modern hit was 'Uptown Funk'. The band really made a huge effort to please everybody - Thanks guys! The Pool Deck dance party was also well attended and fun. We purchased the Silver Spirits beverage package which was good value, especially with all the sea days. Bar staff were prompt, friendly, and willing to go the extra mile to get favourite drinks. Special mention to Ivan, for his wicked Gin cocktails. The staff have great customer service skills, even with those occasional guests who don't know how to say 'please' and 'Thank you'. Quality of service during the cruise was excellent. We did a mixture of included and optional tour excursions. The excursion Director gave realistic descriptions of the tours after the Port talks (these can also be watched on the room TV). Russia was more basic because of the remoteness of the area and because tourism is underdeveloped in the region visited. Everyone was given realistic expectations for remoter parts of Alaska and Russia ( and still some people whinged!) . The optional tour standouts for us were the "Alaskan Glaciers by helicopter' in Valdez, and Zip Lining in Ketchikan. Dutch Harbour had no organised tours, but turned out to be a hidden treasure. There were shuttle buses to town, stopping at a couple of small but fascinating museums. We learned about the Japanese bombing of Dutch harbour, and the terrible displacement of the Aleut people of the region. We then climbed Mt Ballyhoo and found the ruins of the WW2 defences, along with spectacular views. I would recommend Viking start grading their larger tours into fast, medium or slow walking groups. This works well on the river cruises, and allows for less able-bodied folks to mobilise safely, and for energetic passengers to see and do more. The cruise was excellent - look forward to sailing with Viking again, and would recommend this itinerary to those wanting a mixture of relaxation, education, and amazing scenery. Read Less
Sail Date August 2019
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits ... Read More
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits for dinner service, and crowds on deck that are not usual. Staff was just a bit less friendly or personal. Embarkation was easy, the lack of service at cafe was disappointing, with no utensils, no beverages and a crabby gelato server, nothing like the last one. In rom refills to frig were non happenings and excuses when calling in were bountiful and simply untrue or impossible. Save the two hundred dollars as this service was a joke, multiple calls to managers and no adjustments to account. Poor equipment in fitness room, computers on bikes not functioning and no solutions appeared possible, this was truly a sticking point as we work out daily Read Less
Sail Date October 2018
We had room service and a scrumptious breakfast on the days we had an early tour and it was no extra cost. We enjoyed high tea only once we need to take a longer tour with a day st sea so we can enjoy all the benefits on the ship. We loved ... Read More
We had room service and a scrumptious breakfast on the days we had an early tour and it was no extra cost. We enjoyed high tea only once we need to take a longer tour with a day st sea so we can enjoy all the benefits on the ship. We loved the Alaskan king crab legs and the specialty restaurants we loved the Nordic spa experience. They really thought of everything when they designed the ship there is plenty of storage to unpack everything and put everything away even your suitcases. I took my shower first and did my hair and makeup at the vanity allowing my husband to get in the bathroom quickly. The tours were great showing you all the highlights of each city. We decided to take a 15 day cruise this year with a day at sea so we can totally enjoy the ship experiences. Viking cruise takes care of everything they are simply the best in ocean cruises Read Less
Sail Date October 2018
We traveled aboard the Viking Sea on their Eastern Seaboard tour beginning in New York City with stops in Boston, Halifax, Gaspe and Saguenay, Quebec, Quebec City and Montreal where we disembarked. Through Viking, we added a five night ... Read More
We traveled aboard the Viking Sea on their Eastern Seaboard tour beginning in New York City with stops in Boston, Halifax, Gaspe and Saguenay, Quebec, Quebec City and Montreal where we disembarked. Through Viking, we added a five night package to Ottawa and Toronto. At each port of call, an excursion is included in the price of the cruise. Additionally, there are many other tours one can purchase depending on past experience and special interests one might have. We love Viking and this was our third ocean cruise. We have also been on three river cruises with Viking. We had the “penthouse veranda” and we loved this cabin. There is more space and it is worth the extra money. There are several restaurants to choose from with two of them—Manfredi’s and The Chef’s Table—needing reservations. There is no extra charge for the specialty restaurants. Included with lunch and dinner are wine and beer also at no additional charge. The food is very good at all of the restaurants. My husband did not like one evening meal—poached salmon. Other than that, we joyed every meal. Service is excellent on Viking ships and the vessels are spotless. We are big fans of Viking and will return in 2020 for their Australia and New Zealand itinerary. Read Less
Sail Date September 2018
We chose this cruise because we wanted to visit places in Canada that were on the itinerary. Also, the short flight from Boston to Montreal was attractive. We have traveled with Viking before. We have gone on two river cruises and one ... Read More
We chose this cruise because we wanted to visit places in Canada that were on the itinerary. Also, the short flight from Boston to Montreal was attractive. We have traveled with Viking before. We have gone on two river cruises and one other ocean cruise. The Viking experience is wonderful, ship is beautiful, staff is exceptional from the dining staff, cabin attendants, cruise director, etc. The only complaint I would have is that a few of the excursions were a disappointment. Also, they need to give the opportunity to review EVERY excursion. We only were given that opportunity for one of the excursions, One of the tours started out with a large group and half way through more than half of the group left the tour and went out on their own. This was one of the extra (not included) tours, so of course after paying for it we were not happy. We have signed up for two more Viking cruises because overall we are happy with Viking and hope the excursion experience will be better. Read Less
Sail Date September 2018
We have sailed ocean cruises a lot and wanted a smaller ship that was quiet & customer oriented and hoped we had found the right combination BUT the food was not the best and the service poor in the Restaurant. The daily scheduling was ... Read More
We have sailed ocean cruises a lot and wanted a smaller ship that was quiet & customer oriented and hoped we had found the right combination BUT the food was not the best and the service poor in the Restaurant. The daily scheduling was not well planned. They had lots of enrichment programs but they were put on at bad times. The price of the cruise was on the high side but many things are included that other lines charge a lot for like, wifi, mini bar, laundry, spa use and shore excursions. Shore excursions were not always as promised and disembarkation was a mess. The service staff seemed very inexperienced and didn't know how to work as a team. The ship itself is very pretty and there are lots of quiet corners to sit and read but few other activities. Their onboard group of singers & 2 dancers were very good but two weeks of the same 10 people looses it's appeal. There is a beautiful walking deck and a nice sports deck but in cold weather both were kind of useless. Viking is used to small river boats and needs to learn how to handle 930 passengers. I hope they learn soon as the ship was quite beautiful. Read Less
Sail Date October 2017
We had been on a Viking River cruise and wanted to try an ocean cruise with Viking. This was our 14th cruise, the first with Viking. Not impressed. Cons: the food, the food, the food. The food was always cold. At the buffet at lunch, ... Read More
We had been on a Viking River cruise and wanted to try an ocean cruise with Viking. This was our 14th cruise, the first with Viking. Not impressed. Cons: the food, the food, the food. The food was always cold. At the buffet at lunch, the hot food was cold, the food at dinner was cold, the nightly pea soup at 11:00pm was cold!! I complained, nicely, the first 3 days, it never got better. I found a hair in my food at lunch. If you ordered an appetizer & soup, both dishes were brought out at the same time. The night I had prime rib, it was cold, cut thin, fatty plus covered in gravy! Every time I tried to tell a waiter they would seem busy and say they would be back. They never came back. The dining room seemed to be short staffed. The dining experience was way below par...plus it was extremely noisy. My husband wears hearing aides and it was impossible for him to hear the conversation. Pros: Viking poured very good wines. Read Less
Sail Date October 2017
We went on this cruise to see Montreal and Quebec. The included tours of Quebec, Gaspe and Boston were very, very disappointing. We will not be taking any further Viking cruises in North America. If we decide to go on a Mississippi ... Read More
We went on this cruise to see Montreal and Quebec. The included tours of Quebec, Gaspe and Boston were very, very disappointing. We will not be taking any further Viking cruises in North America. If we decide to go on a Mississippi cruise, we will use the American Cruise line. The girl who handled our embarkation was the least friendly of the entire staff. The food was good but there were too many items on the menu that I could not eat. The entertainment was very good. It was nice that they had the port talks and other talks on the TV. The service both in our cabin and in the restaurants was excellent. The staff was very well trained. Because we did not get to see too much of Quebec, we are going back there this summer. We did not take any children on this cruise and it really wasn't designed for children. Disney is the only cruise line suited for children. Read Less
Sail Date October 2017
Chose this cruise to enjoy Fall color and to see ports of call that would be primarily populated with "locals" at this time of the year. There were a significant variety of optional tours which we took advantage of. The tours ... Read More
Chose this cruise to enjoy Fall color and to see ports of call that would be primarily populated with "locals" at this time of the year. There were a significant variety of optional tours which we took advantage of. The tours were well managed and fun. Weather turned out to be very pleasant, which allowed for full use of outdoor activities on board and off. We extended our stay at the final port of call, New York. A change in our travel agenda was required due to migrating whales. This was unexpected and eliminated several tours we were looking forward to. However, Viking handled the modification to the agenda well, offering enjoyable alternatives so the outcome remained positive, overall. Both Embarkation and disembarkation went smoothly during our trip and transfers to the locations of our activities was handled effectively. Viking Sky is a nearly new ship and was in excellent condition, well marked, easy to navigate with comfortable facilities for entertainment, dining and educational offerings. Cabin services were managed effortlessly and with minimal interruption to our daily activities. Dining was above average with many alternatives provided for each meal, from the very casual to more formal settings. Food preparation was very good with dietary options readily available. Cuisine on offer was varied and well balanced. We have traveled with Viking River Cruises in the past, and plan to travel with Viking Ocean Cruises again in the very near future! Read Less
Sail Date October 2017
Chose the cruise because of interest in the ports of call and travel on the St. Lawrence River and Sound. Dining and service were excellent as usual. One disappointment was the change from PEI to Gaspe. I see that PEI is on the cruise for ... Read More
Chose the cruise because of interest in the ports of call and travel on the St. Lawrence River and Sound. Dining and service were excellent as usual. One disappointment was the change from PEI to Gaspe. I see that PEI is on the cruise for 2018. Shore excursions were generally good. Boston and NY were not as enjoyable because of the very heavy traffic. Viking also does an excellent job with the talks and entertainment. The guest experts were particularly good. Pre-cruise hotel in Montreal was well located to seeing everything of interest in the city. Quebec City was outstanding. Saguenay was surprisingly good and the La Fabuleuse Show was amazing. The Gaspe excursion was a bit disappointing but, thanks to good weather worked out well. Halifax was outstanding particularly the Peggy's Cove excursion. Boston and New York were not as good as expected because of heavy traffic during the tours and the need to disembark in a remote part of Brooklyn rather than in midtown Manhattan as advertised. Read Less
Sail Date October 2017
Cruise was OK. Not all ports of call listed were visited. Some changes were made. Port at embarkation was in Industrial Area and not within walking distance of anything. Very disappointed. Also, on arrival in New York, we docked in ... Read More
Cruise was OK. Not all ports of call listed were visited. Some changes were made. Port at embarkation was in Industrial Area and not within walking distance of anything. Very disappointed. Also, on arrival in New York, we docked in another Industrial area and had to be bused into the city which took up time we could have used for other activities. The ship was almost new so there was not any problem with that and the spa area was top shelf. Dinning was pleasurable and food was good in the named restaurants. Included shore excursions were good with excellent guides. For the most part, paid excursions were well done. However, in some of the smaller ports, there was a lack of sightseeing or points of interest. In one port we had to be tendered to shore, which I dislike as again it takes up time which is at a premium on a cruise when you are on land. I like Viking and will travel with them again. My be the newness of ocean cruising with Viking will improve. Love their river cruises. I will admit that going through the northeast during the late Fall provided for some very beautiful Fall Colors. Some of the views took your breath away! Read Less
Sail Date October 2017
I chose this cruise because it docked in many ports I wanted to see. The scenery is incredible. We started in Montreal which is a beautiful city but the highlight was Quebec City where we just wondered the street feeling like we were in ... Read More
I chose this cruise because it docked in many ports I wanted to see. The scenery is incredible. We started in Montreal which is a beautiful city but the highlight was Quebec City where we just wondered the street feeling like we were in France. Because of a change to maximum ship speed by the Canadian Government we were unable to visit Price Edward Island. I was a little upset at first because I wanted to enjoy a lunch of mussels. Halifax was nice but because of miscommunications from the tour guide we missed seeing most of it. Then we were off to Boston where I had the most incredible lobster roll for lunch. At $30.00 plus tax and tip is should be incredible. New York was our final destination where we were berthed in a Brooklyn. We never left the ship and cancelled our shore excursion. I’m glad we did because our friend, who went on the excursion, returned an hour and a half late because of traffic. She ended up missing the best meal we had on the ship. It was a wonderful cruise and no words or pictures can describe the beauty of the ship. We will be back on another Viking Ocean Cruise. Read Less
Sail Date October 2017
We loved the cruise. All of the crew was wonderful. Always engaged with the passengers - hello, how is your day, do you need anything.... Our room steward was outstanding. We ate most of our meals at the World Café; two at The ... Read More
We loved the cruise. All of the crew was wonderful. Always engaged with the passengers - hello, how is your day, do you need anything.... Our room steward was outstanding. We ate most of our meals at the World Café; two at The Restaurant; and two at Manfredi's and one at the Pool Grill. We waited too long to make reservations at the Chef's Table. :-( The food was delicious everywhere. The drinks from the bars were reasonably priced. We did not purchase the Spirits package, and for us, I think we did the right thing. We purchased our drinks as we wanted them. We had wine or beer included with all meals, so it wasn't as though we did without... The ports were good. The best, and a real surprise was Saguenay. We had never heard of it, so didn't know what to expect. From the local theatrical show to the zodiac boat ride in the fjord....Fabulous!!! Would like to go back there someday!! We were disappointed that our cruise port changed at the last minute - we went to Gaspe Bay rather than Charlottetown, PEI...Gaspe Bay was interesting, but we had been to PEI before, and we were looking forward to going back. I'm not sure we would do as many optional excursions, since we weren't really left with enough time to explore some of the ports. We loved the "at sea" days - Trivia was a kick! And, we ended up with new friends in our Trivia Team. The entertainment was FABULOUS! From ABBA to Beatles to the Rat Pack. Such qualified entertainers, and it was fun to see them around the ship as well. We liked the size of the ship and the amount of passengers. It actually felt like we met most of the other passengers at one point or another. There was a little mix-up in Boston with the included excursion, but the driver made the best of it and definitely gave us bang for our buck! We heard a couple of the lectures, but there were so many things to do all the time, we didn't want to stay inside for all of them. Read Less
Sail Date October 2017
Chosen for the itinerary & reputation of the cruise line. The service was superb and the crew was friendly, personable & helpful. The ship is beautiful & so comfortable. Food was wonderful as well as plentiful. Loved the daily ... Read More
Chosen for the itinerary & reputation of the cruise line. The service was superb and the crew was friendly, personable & helpful. The ship is beautiful & so comfortable. Food was wonderful as well as plentiful. Loved the daily gelato! Excursions were mostly good but need some tweaking. Too much bus time & major problems in Boston. Every guest should have access to all included excursions no matter what cabin category they occupy as that is a very important drawing card for Viking cruises. Cabins lacked sufficient storage but were beautiful & comfortable. Advertised to include binoculars, coffee pots & free mini bar service but not available in lower cabin levels. Also no single supplement offered. Ice for dinks is very hard to get & must be requested constantly. No self service ice anywhere on the ship. Entertainment was good with very talented young singers. Theater was always packed. In order to get a seat you have to arrive at least 30 minutes early. In spite of the mentioned small problems, the cruise was great. A very beautiful ship with a fabulous crew. Read Less
Sail Date October 2017
I wanted to see Quebec, because my families have ties to New France dating back to 1620. My husband was reluctant to pull our 5th wheel to the northwest and eastern Canada. This cruise seemed to be a perfect compromise. We had taken a ... Read More
I wanted to see Quebec, because my families have ties to New France dating back to 1620. My husband was reluctant to pull our 5th wheel to the northwest and eastern Canada. This cruise seemed to be a perfect compromise. We had taken a Viking River Cruise and were more than satisfied so again this seemed perfect. Neither of us had been on an Ocean Cruise. We are from a small rural town and aren't particularly fond of large cities. If I had any complaints it would be size. I prefer the smaller River Cruise. That said, the cruise was wonderful. I wasn't sure about the cabin as we chose the lowest fare, but it was more than adequate. I am not a smaller so the provided snacks were not important. The room was more than roomy enough with a large closer and some drawers. The food was great. We ate at the Restaurant and the World Cafe, both had the finest food and the service was superb. The entertainment was great and enrichment lectures were well chosen. They had games,such as trivia which was loads of fun. They had dance classes which were fun. I got my husband out but, yes he has 2 left feet. I particularly went for the excursions. I was thoroughly pleased with what I saw and learned. Embarkation in New York was slow but it can't blame Viking for TEA. Traffic in New York at rush hour is horrible. It would have been easier if our flight had arrived 2 hours earlier. They might look at flight schedules.. All in all we loved the trip, if only it were less people. Read Less
Sail Date October 2017
My wife and I had never done an ocean cruise, but had done 2 river cruises with Viking, so we were curious to see how we thought they would compare. We chose the cruise we did, because, frankly, it wasn't exotic. We started in NYC ... Read More
My wife and I had never done an ocean cruise, but had done 2 river cruises with Viking, so we were curious to see how we thought they would compare. We chose the cruise we did, because, frankly, it wasn't exotic. We started in NYC and ended up in Montreal, so it was sort of familiar territory, although we got to see more of Canada than I had seen before. Per usual, the most trying part of the cruise was getting to the ship. It wasn't much fun from the landing at Kennedy until we finally got on the ship. That wasn't Viking's fault. It was just typical air travel nowadays and typical NYC traffic. Once on the ship, it's really hard for me to imagine how it could have been nicer. The ship was pretty much brand new, well designed, and beautiful. The people were always helpful and smiling. The cabin was comparable to what you would encounter on the river cruises, but the ship had so much space and lots of things to do if you were cruising. There were half a dozen places to eat, and the food and service in each place was outstanding. The excursions were interesting, but I liked the excursion experiences on the river cruises better. I think that's primarily a matter of scale, because the group for an ocean cruise excursion would be many times the size of a group for a river cruise excursion, so we spent more time on a bus than we did for the river cruise excursions. My favorite ports were Halifax and Quebec, the former because it was a medium-sized and accessible city, but one with lots of history and points of interest and we had a great excursion guide, and the latter because it is truly unique. It really is like going to a European city, but you're in Canada. My least favorite ports: NYC and Boston, the 2 American stops. We enjoyed ourselves immensely and shortly after getting home booked another one from Barcelona, Spain, to Norway. Can't wait. Read Less
Sail Date October 2017
Arriving at Kennedy Airport there were many Viking cruise representatives making sure we found our shuttle that took us to the crew ship. On the ship great food, everything first class. The Spa was beautiful. Very relaxing. Shore ... Read More
Arriving at Kennedy Airport there were many Viking cruise representatives making sure we found our shuttle that took us to the crew ship. On the ship great food, everything first class. The Spa was beautiful. Very relaxing. Shore excursions mostly fun, on some you can get off bus and go on your own. We took advantage of this in Quebec as the tour was getting boring and we felt it was best to get out of the bus and see the city on our own. The cruise is definitely for the older generation. We are about 65 years old and we were the younger ones! The ratio of guests to staff was excellent. We found that many guests have used Viking cruises before and they are returning because of the high-quality the cruise line has. Cities visited were very fun including Gaspe, Quebec, Halifax (Stubborn Goat gastropub is great, about 4 blocks inland) and Montreal. All the cities are easy to walk, and the locals are very friendly. Read Less
Sail Date October 2017
We wanted to give Viking Ocean cruises a try, after sailing with them previously on 6 or 7 river cruises. We've been sailing Viking for about 15 years. On our last river cruise (about 6 months ago), we were disappointed; the quality ... Read More
We wanted to give Viking Ocean cruises a try, after sailing with them previously on 6 or 7 river cruises. We've been sailing Viking for about 15 years. On our last river cruise (about 6 months ago), we were disappointed; the quality just wasn't the same as it had been previously. We've also sailed on Azamara (we love Azamara!), Princess, Oceania, Norwegian, and Royal Caribbean. On the "plus" side, the Viking Sea is beautiful! Our stateroom was comfy, well appointed, and had tons of storage space - even in the bathroom! Our cabin steward, Tedhi, was fantastic! The ship has a thermal spa which was a wonderful amenity that we used. We also liked the Torshavn lounge, which is a small nightclub, and thought that Jenifer and Vince were terrific performers. There were lots of nice spaces throughout the ship to relax and "hang out." Like its river cruises, the Viking Sea had included excursions at each port. That was one of the things that appealed to use when we looked at this cruise. However, except for the "hop-on, hop-off" bus in Halifax, the other included excursions were a disappointment. In Boston, the tour guides for the included excursion were a "no show" and the bus drivers had to give the tours based upon their own knowledge of the areas we drove through. We took only one optional excursion, a hike at a national park in Gaspe, and that was good. Gaspe was a last minute change in the itinerary (it had been Charlottetown, PEI). There wasn't much to see in Gaspe, and if Viking had to alter the itinerary, a better option would have been to spend more time in Quebec City or Halifax (both lovely stops). The timing of the port stops was also less than ideal; we had barely a day in Quebec City and Halifax; too much time in Boston (almost 2 days), and only 1/2 day in NYC. Dining was the real disappointment for me, both the food and the service. Many servers were young and inexperienced, even mispronouncing the names of the dishes. The Chef's Table specialty restaurant had some interesting meals, but Manfredi's (the other specialty restaurant) was very mediocre. Service wasn't any better at the specialty restaurants. During sea days especially, all the dining areas got very crowded, with waits for a table. I also found the fitness center to be too small for the number of passengers on the ship (900). It was much smaller than the fitness centers on the 600 passenger cruise ships (e.g. Azamara Quest). Although my husband and I, and the couple we were traveling with, are in our 60s, the vast majority of passengers looked to be in their 70s and 80s. There were relatively few passengers in our age group (or younger). There were no children on this cruise. Embarkation and disembarkation went smoothly, although I still don't understand why Viking made us depart at 6:30am for a 11:55am flight when the drive to the airport took about 45 minutes - during NYC rush hour?! Read Less
Sail Date October 2017
Eastern Canada and the St. Lawrence has been on my list for several years. I chose this cruise because of the itinerary and my desire to experience Viking Ocean cruising. I cannot fault Viking that the itinerary had to be changed and ... Read More
Eastern Canada and the St. Lawrence has been on my list for several years. I chose this cruise because of the itinerary and my desire to experience Viking Ocean cruising. I cannot fault Viking that the itinerary had to be changed and Prince Edward Island was eliminated. What I do find disappointing was that what I thought would be quite a luxurious experience turned out to be very average. While the ship is beautiful with its minimalistic styling and decor, there is nothing outstanding to report in terms of service, food, or overall ambience. The stateroom seemed smaller than those I have had on other more average lines, the food was not anything superior....the World Cafe has limited selections and the main dining room is very LOUD. Manfredi's was a big disappointment and the Chef's Table, while nice in theory, doesn't quite deliver. This experience has made me very hesitant to take another Viking Ocean cruise or to try one of the other "luxury" lines. Other than having fewer passengers, there is nothing to write home about! Read Less
Sail Date October 2017
Decided to try Viking again after a great experience with Viking last year on their Baltic Homelands cruise. This time we were a bit disappointed. Air travel was messed up. We were notified of a return flight itinerary change mid way ... Read More
Decided to try Viking again after a great experience with Viking last year on their Baltic Homelands cruise. This time we were a bit disappointed. Air travel was messed up. We were notified of a return flight itinerary change mid way through our cruise.This was because of Viking's misunderstanding of customs requirements in NY. The change delayed our departure and resulted in an additional 5 hours of layover time. We arrived at JFK at 9:00am and landed in Ft. Myers at 10:00pm...that's 13 hours! Just awful considering that the flights were on time. And because of the late change our seats had to be assigned at the gate so we received the last seats available in the last row next to the galley and restrooms. Tours were good but at one port not enough guides showed up so Viking gave us all a $20 refund. Our stop in Charlottown was canceled and replaced by a stop in Gaspe. We were told this was because of Canadian regulations limiting ship speeds to 10 knots in the St. Lawrence in order to protect the wales. Charlottown was supposed to be a highlight, Gaspe was not. Entertainment was excellent. Food was very good but food service was below average on most occasions. We tried sitting in different sections but the results were the same. We found the World Café a better dining option frankly because we could serve ourselves. We invited friends to join us on this cruise and received a $200 referral reward...very nice except for the fact that we have to use it on the next cruise...not the one we just took! Gee thanks! Given the experience, I'm not sure about the next cruise. Viking has been adding a ship a year for the past four years so their business has quadrupled in four years. That's very fast growth...maybe too fast... Read Less
Sail Date October 2017
Viking Ocean cruises sounded like the right size for us and the ship was nearly new. It was more expensive than some similar lines but the design looked perfect so we booked. The ship is very Scandinavian in design and emphasises the ... Read More
Viking Ocean cruises sounded like the right size for us and the ship was nearly new. It was more expensive than some similar lines but the design looked perfect so we booked. The ship is very Scandinavian in design and emphasises the Viking connection. Whilst the design is clean and functional, it tends toward bland at times. There is massive communal seating in various locations, however, seating at dinner was at a premium. I suspect this was because the ship was fully occupied due, in part, to many cruisers having received a promotional offer from a previous Viking River cruise. Their age profile was towards the upper end. Entertainment was limited and repetitious: we'd had better on smaller ships and had expected more. The entertainment staff, at no additional expense, could have done more during the day. Food in the restaurant was hit and miss. A disappointment as each evening began with us wondering what the meal would be like. ( I suspect this may have been due to the ship being full and the chefs not having got into their swing.) Overall: enjoyable but due to the Scandinavian decor (the Restaurant felt a bit like a coffee shop) we just felt that some warmth was lacking. I'm sure Viking will be reviewing its offering and with a few improvements the cruise could be wonderful. Read Less
Sail Date October 2017
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