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4 Helpful Votes
Sail Date: June 2019
We chose this cruise because it was offered by Viking, was a smaller ship, stayed overnight in the beginning and ending ports and visited ports in Scandinavia while excluding Russia. We did not wish to fuel the Russian economy. We had ... Read More
We chose this cruise because it was offered by Viking, was a smaller ship, stayed overnight in the beginning and ending ports and visited ports in Scandinavia while excluding Russia. We did not wish to fuel the Russian economy. We had been on one Viking River Cruise so were inclined toward Viking for our first ocean cruise. Our cruise was only 11 nights but apparently the cruise continued to other ports such as Stockholm and St. Petersberg. Three weeks would have been too long for us. I had researched the ports and believed guidebooks and Viking when they described how close the dock was to town. In some cases such as Bergen, Aalborg and Stavanger it really was easy to walk into town. In others we needed a shuttle which Viking sometimes provided or taxis. In 3 ports we were beat out of the prime dock location by another ship but only once did we need to use tenders. We were really on our own in Oslo, Viking should have had shuttles there. The included excursions in Eidfjord, Stavanger and Oslo were enjoyable as well as the optional tour we took of Copenhagen. We are experienced travelers and prefered to tour on our own when possible. Guides in Oslo and Copenhagen were excellent. Sailing the fjords and visiting Bergen & Oslo were the most enjoyable locations. The main reasons we chose a cruise for this region of Europe was ease of accessing the fjords, various ports and finding food someone with Celiac disease could safely eat. We had one lunch in Oslo in a restaurant I had researched from home and that offered gluten-free options. The restaurants on the Viking Sky seemed quite good, especially the food in Manfredi's however the Restaurant or main dining room was a beautiful and reliable choice for dinner. I appreciated that the only additional costs we encountered were laundry, a spa service and an additional tip for our room steward. We may take another cruise in future but I really enjoyed our Viking River Cruise more than the ocean cruise. If they had tables for 2 on the river that would be perfect. Read Less
2 Helpful Votes
Sail Date: May 2019
We did mostly eat at the World Cafe (amazing sushi and crab legs), we did also enjoy Manfrettis and the Restaurant a few times. We also did use room service. The food was wonderful. No complaints. I cannot eat gluten and I was ... Read More
We did mostly eat at the World Cafe (amazing sushi and crab legs), we did also enjoy Manfrettis and the Restaurant a few times. We also did use room service. The food was wonderful. No complaints. I cannot eat gluten and I was completely taken care of. I felt safe and appreciated the extra care they went to. Our room was a delight. The bed was comfy and for us we felt spoiled with having the room cleaned twice a day. We were very glad that we chose to do a lot of our excursions with other companies. There were far fewer people and it cost less. Best example: Use All Tours in St. Petersberg. They were amazing. We also booked our own Rodne Tour for Pulpit Rock at less cost for the exact same trip. Because there were so many ports, in the end it was just a bit exhausting. If we do a cruise again, it would be one with fewer places to visit. We found every single person who worked at Viking to be friendly, helpful, and kind. If, like us, you do enjoy quality spirits, I strongly suggest purchasing a few bottles at the Stockholm Airport Duty free store. It was less expensive than at home and far cheaper than any other place we stopped. Read Less
7 Helpful Votes
Sail Date: March 2019
The itinerary looked really interesting. We've looked at Northern Lights trips before, but this one was too intriguing to pass up, especially having never been to Norway or on Viking. I must agree with what was said about the carpet ... Read More
The itinerary looked really interesting. We've looked at Northern Lights trips before, but this one was too intriguing to pass up, especially having never been to Norway or on Viking. I must agree with what was said about the carpet squares in another review, and most certainly a BIG, more like HUGE question arises as to whether or not we should have been sailing on 3/23 when a few other ships elected to stay in port - this is for the investigating authorities to decide. And, of course, the helicopter airlift terrified us. BUT, all that being said, I believe that once in the emergency situation - whether or not we should have wound up in one - the crew did all they could to keep the passengers comfortable during such an extremely difficult situation. I do question this whole thing about the low-level oil sensors and believe that some sort of revised set-up should probably be considered that would allow for greater degree of roll and pitch prior to initiating auto engine shutdown, but, again, I'm just being an 'armchair engineer' I suppose without having all the facts at my disposal. Up to the 23rd, this was an amazing trip. The pre-cruise extension in Oslo was great. Our hotel, the Thon Opera, was conveniently located and very nice. The transfer to Bergen went smoothly, and the Sky - once we adjusted to a room with relatively little drawer space (especially on a trip where everyone had lots of heavier clothing) - was most enjoyable and beautifully appointed. We loved the quiet, relaxed atmosphere. Mezzanine level of the lounge is a truly beautiful space. Love the constellation decor up there too. Enjoyed the food (expected a bit better at times but overall quite good) - especially Mamson's waffles! The entertainment certainly can't be compared with the lavish production shows on other larger ships, but I thought it was nice how they brought on entertainers who presented music that reflected the Norwegian culture. And having the onboard guitar and piano player was nice as well (except next time please don't start playing "my heart will go on' during lunch if the really big waves and wind come along.) Visiting Narvik, Alta and Tromsø was indescribable! All three ports, as well as the entire journey northward through the fjords and sometimes narrow passages, was so picturesque and offered magnificent scenery. And what a thrill to be so far above the arctic circle! Excursions were awesome, especially dog and reindeer sledding. And, best of all, is that we DID get to see the Northern Lights several times. Mission accomplished in terms of the main objective of the cruise. The spa looked great but unfortunately never got to try it - planned to do so the afternoon of the 23rd. Loved the "heritage" area and the displays there. Love the infinity pool but never got to try that either (perhaps on a warmer weather trip!). Our DV2 room was very comfortable as well. Enjoyed the heated bathroom floor. All the enrichment lecturers were excellent. Michael and Corey, especially, presented such interesting and captivating, as well as entertaining programs. We were airlifted - which was truly scary - but the aftermath was just astounding in terms of how well we were taken care of by the Norwegian authorities, volunteers, red cross, police, hotel staff, shop keepers, on and on. Of course, ALL praise to the pilots and crews of the CHC. What a daring yet successful rescue effort of over half the passengers. We very possibly would not be here but for their bravery and expertise. Can't wait to sail with Viking again. Chairman Hagen has done all he can to try and make amends for a situation that is unprecedented in modern times. It truly saddened us to have to leave the ship the way we did and to witness firsthand the damage that was being done to her during that terrible bomb cyclone. While that Saturday was a life-changing experience that will likely haunt me at times for the rest of my life, I would go on the Sky for another cruise without hesitation. Read Less
2 Helpful Votes
Sail Date: February 2019
We wanted to see the Northern Lights and love to cruise on smaller ships (Oceania is our 'go to'). The overcast skies during most of the cruise were a disappointment for seeing the Northern Lights (we had one clear night near ... Read More
We wanted to see the Northern Lights and love to cruise on smaller ships (Oceania is our 'go to'). The overcast skies during most of the cruise were a disappointment for seeing the Northern Lights (we had one clear night near Narvik that allowed about 15 minutes of viewing during the 12 days on board). The temperatures were also warmer than expected which resulted in melting snow and rain north of the Arctic Circle in February. Cruising the Norwegian coast and the train from Oslo to Bergen (we spent two days in Oslo before boarding the ship) were the trip's scenic highlights. The ship is very nice and we enjoyed our time aboard with a few exceptions. The main pros were the very friendly staff, the excellent bathroom (see below), a reliable internet connection, and the omission of a casino..Our main disappointments were the Restaurant (inattentive and slow service, high noise level due to lack of sound absorbing surfaces such as curtains and carpets, OK but not great food) and the limited variations in daily salad and vegetable options (lots of rice, potatoes, steam vegetables, and green salad, but not much else). We enjoyed Chef's Table and Manfredi's were OK but not great. We ate most of our meals in the Café but eating 2-3 meals a day in the same place for 12 days got repetitious. We were surprised that most of the food in the Café was self service which raised concerns about spreading bugs such as norovirus, but I'm not aware of anyone getting sick. Overall, we enjoyed the cruise and would go on Viking Ocean again if the itinerary was interesting, but Oceania remains our top choice. Read Less
2 Helpful Votes
Sail Date: February 2019
The Itinerary is great and you will see spectacular scenery in Norway. Unfortunately, with any cruise you can't control the weather which is really important if you want to see the Northern Lights. We were glad we were able to see the ... Read More
The Itinerary is great and you will see spectacular scenery in Norway. Unfortunately, with any cruise you can't control the weather which is really important if you want to see the Northern Lights. We were glad we were able to see the Northern Lights but somewhat disappointed in the color and brightness due to most of the nights being cloudy. Also, cameras really pickup more color than the naked eye so having a camera that is capable of taking pictures of the Northern Lights is critical. Viking Sky does a good job of providing guest hints on how to take good pictures of the Northern Lights. We had a stress free embarkation in Bergen Norway. Very convenient location within walking distance of several hotels and attractions which made it nice since it was an overnight stay on the Ship in Bergen. The ship is gorgeous and mostly well maintained. They do a really good job of keeping the common areas clean. But be aware of the ice that can accumulate on the outside decks. It seems that Viking could have put a barrier around the ice which would have really improved the situation. This was mostly an issue at night when people would go to the decks and couldn't see the ice. I really like having the Self-service launderette. Our stateroom attendants were very friendly and did a great job taking care of our stateroom. The capability for Viking to notify guest, who wanted to be alerted no matter what time of the night, that Northern Lights were visible from the ship was fantastic. It did really add a special touch to the cruise. There were more movies and shows available on the TV then expected. The dining staff did a good job and were very friendly. I really like that the World Cafe for the most part served the same food that the Restaurant did so if guest didn't want to dress for dinner they had they same food options. Viking could expand some of the options such as bread and cookies so that each meal isn't the same the entire cruise. Don't get me wrong there are plenty of options but each lunch and dinner had the exact same bread everyday. I liked the availability of the specialty food buffets that were served on the pool deck that provided added flexibility and variety for dining options. We really enjoyed our dinners in The Chef's Table and Manfredi's. The included wine was mostly good except we really didn't enjoy the German red wine they had several meals. The included excursion for the most part were rather boring and didn't do much other than drive around and I think Viking could do a better job of describing the tours so guest will have a better idea of what to expect. For example, the tour in Bergen explanation of the excursion should reflect the actual excursion making it clear that it doesn't stop at the King Haakon’s Hall, the Rosenkrantz Tower or the Fish Market. We did really enjoy the included excursion in Tromso where we visited the Northern Light Planetarium. We enjoyed the warm drinks (especially the Baileys and Hot Chocolate) when returning to ship from our excursions. For the most part, Viking Sky did a good job of getting guest on and off the ship. The second day in Bergen was the only port that the line was extremely long when returning from our excursion. Disembarkation was extremely smooth. Do not expect taxi's to be readily available at the Tilbury port. Transportation should be planned prior to disembarkation. We rented a car from Enterprise which picked us up at the port. Read Less
2 Helpful Votes
Sail Date: January 2019
We have experience of around 25 cruises on various lines but this was our first on Viking. The main aim was for my wife to see the Northern Lights, and thankfully we did. Obviously our ship – Viking Sky – was very new and we were ... Read More
We have experience of around 25 cruises on various lines but this was our first on Viking. The main aim was for my wife to see the Northern Lights, and thankfully we did. Obviously our ship – Viking Sky – was very new and we were looking forward to seeing it. Our first impression was good. It’s sleek, airy and well designed, with some nice touches such as a lift button for the Gangway, heated bathroom floors and large showers. Viking is still relatively new to ocean cruising so inevitably there were some things that were not as good as others. So, here is my list of the good, the bad and the bizarre, in no particular order. Good A lot of effort has been put into sourcing an interesting range of artworks around the ship (a reminder of Celebrity many years ago) with a useful audio guide accessible on one’s smartphone using the Viking App. The ship makes very good use of technology for the benefit of passengers. There is excellent free Wi-Fi and their App provides instant real time access to one’s on-board account, restaurant and excursion bookings, and much more. Staff in the bars and restaurants carry smartphones which are used to record menu choices, order drinks etc. One only has to give the room number and a photo of the passenger pops up on the server’s screen. No more handing over cards or signing for drinks. On the subject of drinks, there is complimentary beer and wine at meals which is both ample and very reasonable quality. Other drinks can be purchased at reasonable prices and - a long overdue touch - service is included in the headline price – no more aggravating extras, and no staff hassling you to buy. We were impressed with the organisation and content of the complimentary tours, and the local tour guides. And, a particularly welcome feature was the mulled wine offered to passengers on their return from tours! Our cabin was a deluxe veranda (4101). I was particularly impressed with the generous layout and the size of the bathroom, the full-size WC and the good quality toilet paper. I know this may sound trivial but how often have you squeezed yourself onto a tiny WC placed at an uncomfortable angle and with almost transparent toilet paper? There was also ample wardrobe space for heavy coats and body warmers as well as the more usual apparel. Plenty of wardrobe hangers, including a few padded ones – a nice touch. The large interactive TV was good but it was rather difficult to navigate the options. One can cancel pre-booked shore excursions up to 48 hours ahead and receive a full refund. This is exceptional service. The ship was spacious and on sea days not over-crowded even allowing for the fact that almost nobody ventured outside due to the cold (but see comment below about the Pool deck). The enrichment lectures (and lecturers) were good but there seems to have been no attempt to guide the content and as a result there was a lot of overlap, particularly about the Northern Lights and the Vikings! Our cabin attendants were great! We enjoyed Manfredi’s Restaurant, though it would be better if there were more daily specials. Service overall was fine but not consistent – sometimes, for example, the waiter would explain the various breads, other times not. The quality of the breads on the ship was very good with one exception – the morning breakfast sliced loaf for toasting, which was very poor (this seems to be a general problem on cruise lines and may lie in the flour being different from that used in the UK). The croissants were excellent – probably the best I have had on a cruise. I made a number of comments in the mid-cruise review and we were tracked down by a manager in the restaurant who discussed my concerns with me. Extra points for this. The Captain was excellent – he was frequently to be seen about the ship, friendly and approachable and he was on the gangway to say goodbye at disembarkation – a first for us, and a very nice touch. Other senior officers were also friendly and often to be seen. Bad The cruise director was pretty underwhelming - lacking in charisma or sparkle. His Assistant Cruise Director put on an excellent show of singing and dancing, better in fact than the ship’s singing quartet who weren’t bad. Overall the ship has a problem with under-trained staff who are unable (or is it not allowed?) to take responsibility for resolving issues, and such response as there is sometimes is very slow. There was poor service in World Café, nobody appeared to be in charge and there was no active supervision of the catering staff or servers. I reported to a member of staff that the only hand sanitizer in Mamsen’s was not working – it was still unfixed when we left 90 minutes later. Mamsen’s Deli must be the most peculiar eatery on the high seas. Its rationale is that it serves a selection of snacks from the owner’s daughter’s family recipe book. The result is that it serves EXACTLY the same limited selection of snacks and cakes EVERY day – a staggering lack of imagination. This is both bizarre and certainly very unsatisfactory from the point of view of the passengers. Viking can either continue to pander to this family vanity or serve passengers’ desire for at least limited variety. The World Café selection was sometimes limited and very inflexible. There was a particularly poor choice of pizzas and pasta dishes and no option for made to order variety. There was little attempt to create coherent meals. For example, a curry might be on offer but without appropriate side dishes; or roast duck without suitable accompaniments. The British bacon at breakfast was not cooked properly – undercooked and swimming in a liquid – and the “Banger” sausage unlike anything one might normally expect. The afternoon teas were good except the scones were served with good thick double cream instead of the proper clotted cream – not a show stopper of course, but if you are imitating a British tradition it pays to get things right. Given that we were in Norway the fish dishes on offer were very disappointing. Why wasn’t fresh fish sourced locally en route? And why was there so much pushing on almost every menu of “the Chairman’s recommendation” which was always salmon. Does he eat nothing else? And while we are on the subject of the Chairman: there are lots of pictures of him fishing and enjoying the outdoor life. As a customer I would be more encouraged to see examples of him engaging with passengers and striving to put their wishes at the forefront of his business. The Pool Deck was freezing cold for a large part of the cruise. At first I thought this might be an unavoidable factor given the outside temperature but for the last couple of days the temperature improved markedly. Why wasn’t this fixed earlier? There seemed at times to be a worrying attitude to staff - some were left in very inhospitable - ie cold - roles for much too long. Does this play out in a tendency to simply go through the motions instead of offering outstanding service? On other cruise lines staff seem to have a greater sense of pride in the service they and their colleagues provide. Finally, I think Viking must use biological washing powder because the sheets seemed to aggravate my latent eczema. Bizarre The bird song in public washrooms. What is this about? And, the owner’s suite is squeezed between the Explorer’s Lounge and the Mens’ washroom – surely a less than premium location. Not that it is an issue ever likely to trouble us. Finally We enjoyed the cruise, and we did see the Northern Lights, but we aren’t convinced the overall level of service justifies Viking’s prices Read Less
Sail Date: October 2018
We chose this cruise for the itinerary...Bergen Norway to Barcelona. Wonderful cruise except for the stormy seas and the bland food and the constant, annoying cello and violins! The food....the Restaurant took at least 2 hrs to ... Read More
We chose this cruise for the itinerary...Bergen Norway to Barcelona. Wonderful cruise except for the stormy seas and the bland food and the constant, annoying cello and violins! The food....the Restaurant took at least 2 hrs to complete a meal, but the food was better here than in the World Cafe (buffet). Mancini's was great, but not for all the time. We never did the Captain's Table, you have no control over what's on the menu. The World Cafe is where we ate most of our meals because it suits our attire, and hours. For breakfast, you at the same thing boring thing everyday. I tried to get an omelet once, but the "chefs" were too busy fooling around to pay attention to the customers waiting, plus it took forever when they did. Lunch and dinner were just boring and the desserts were all mini gel-filled things. Aweful stuff. In the dining room, you got a proper dessert, but again, we only went there sporadically because we hated how long it took. I will say that the gelato ice cream bar in the WC was very good. We love Viking generally, but the food was seriously lacking on this cruise. Even the "chocolate" show near the end of the trip was mostly unedible. I found lots of people throwing their stuff away, including us. Never gave hurricanes in the North Atlantic any thought in October, I thought they mostly stayed around Florida or up the eastern seaboard. I was wrong! The seas were very rough my friends! Nothing 'normal' people couldn't handle, but if you are at all prone to getting sick, this time of the year may not be for you. You take your chances, I guess. Our first port was Bergen..loved it! The North Sea, not so much. We love Amsterdam as well, but the included tour did not allow us to stay in town. The only time they allowed us off the bus was to look at up close at a windmill and take a canal cruise. Our absolute favorite stop was Brugges, Belgium!! Don't forget to buy chocolate!! LaHavre was a wasted stop. 3hrs from Paris left us weary from bus traveling all day...9hrs worth...and that was the INCLUDED tour! Wish we would have never done that one. I guess we could have done Normandy, but we weren't really interested. Portsmouth England was very windy, but had a great lunch at a local pub. We missed Falmouth England due to hurricane Michaels forces flooding the town. Porto was a great town, loved walking around there, even though it was raining on us! Malaga was beautiful, so was Cartegena! Barcelona's included tour was a huge disappointment! The fact that we didn't arrive in to port until 2pm was bad too. Only left with this scant few hours to see Barcelona, and as it turned out, we didn't really see anthing! Unless you stay a couple extra days at the end of this tour, you will not see much of Barcelona...except huge amounts of traffic! Sadly we can't really rate any of the entertainment in the theater because the seas were so rough we rarely went there. Tea! If your ship has "tea time" GO. It was fabulous! You might want to give it a day or two to slow down though. We didn't go the first week, but we did the whole second week with a lot fewer people! It was my sister's birthday and they brought her the most beautiful piece of cake and a bottle of champagne to her room! All ya gotta do is let them know! Read Less
11 Helpful Votes
Sail Date: September 2018
We choose this Viking Cruise (not river cruise) to see how Viking does compared to other cruise lines (particularly Regent, Oceania, Celebrity). Viking is getting (three years in a row) some very high marks in the "Cruising" ... Read More
We choose this Viking Cruise (not river cruise) to see how Viking does compared to other cruise lines (particularly Regent, Oceania, Celebrity). Viking is getting (three years in a row) some very high marks in the "Cruising" industry. We thoroughly enjoyed our Viking experience but not necessariy "The Best"......... We loved not seeing the photography, casino, the art autions and liked the "included" shore excursions. We did book a couple of non "included" shore excursions because of personal preferences. The entertainment was good and the Cruise Director, Heather, was the best; such a great person, entertainer/opera singer, and all around "director" as they should be. We are not exaggerating, she was the best we've seen and we've done many cruises. Our cabin was great, mid ship near an elevator and the size of the cabin was wonderful...with a lot of drawers........even in the bath room; shower was large and balcony was good. Another attribute was the Pool Grill; besides the normal burgers and hot dogs they had excellent lamb chops and steak (as a sandwich or not) with mushrooms or cheeze; a great place for lunch and even dinner--they had a seafood night, steak night, mexican night (yes, at the Pool Grill, at night) Disembarkation was smooth and of course Service was excellent; probably the best just behind Regent What we were disappointed with was: * The speciality restaruant "The Chef Table"........not enough variety [yes the menu changed every two days] but with no choices for the particular evening was "limiting" * The lack of afternoon activities such as Trivia or some other "games" [not bingo] that would cause interaction with fellow passangers * The lack of optional tours during the Copenhagen "post-cruise" extension; Viking dropped the ball in this category; the local Viking representatives were told to tell the passengers to check with the local "information" office downtown for optional tours; this was not conveyed to us in our pre-cruise documents and wasn't a good mark for Viking; my wife and I were resourceful and did the Hop On Hop Off bus and canal boat cruise as well as a "around Copenhagan" 8 hour day tour to some castles and cathedral and Viking museum with an excellent, small tour company, Hamlet Tours, in Copenhagen [highly recommend these folks]. Would we do it again; probably, but only if the itinerary was appealing; would we "stick" with Viking exclusively, probaby not; we like the Regent and Oceania lines and their Speciality restaruants are some of the best. But we would recommend Viking to everyone; check it out but don't get all caught up with "they really take care of you" as the other cruise lines I mention do too. and of course everyone sees Viking's great commericals on PBS TV........what's not to like about those? Oh I almost forgot.......the "Enrichment Lectures"..........they were wonderful; we didn't miss a one and after each lecturer (there were three did their first lecture, the audiance became larger and larger as work got out what an excellent job they did Read Less
2 Helpful Votes
Sail Date: September 2018
In the Wake of the Vikings - Ocean Cruise (Sep 2018) Sep 01 - SAN DIEGO - FRANKFURT * Flew on Lufthansa First Class (excellent service) * Arrived in Frankfurt and was met at the plane with a wheel chair for Glenn and full ... Read More
In the Wake of the Vikings - Ocean Cruise (Sep 2018) Sep 01 - SAN DIEGO - FRANKFURT * Flew on Lufthansa First Class (excellent service) * Arrived in Frankfurt and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) Had a couple of hours layover in Frankfurt. Ate lunch at airport. Sep 02 - FRANKFURT - OSLO * Flew to Oslo, Norway (short flight) * Our arrival was late afternoon. * Transfer from Airport to Hotel - provided by Viking - Private Mercedes Benz Limo. * Joe Christian was our driver. (Exceptional service) * Hotel was excellent. * Due to our arrival in the early evening our visit to Oslo was limited. Sep 03 - OSLO - BERGEN * Breakfast at hotel (Food was delicious, procedure for seating in dining room was chaotic) * Transfer from Hotel to Train Station via included Bus tour of Oslo - (Tour Guide was very good) * Train to Bergen - There was confusion regarding the seating on the train. * (The arrangement for lunch on board was unexpected, but the boxed food was hot and good) * Transfer from Train Station to Hotel did not go well. (Guide was late, unapologetic and very unprepared. * Bus driver and passengers were kept waiting with no explanation from the Guide). * Hotel was excellent. We had dinner in the bar as the dining room was full. Sep 04 - BERGEN * Breakfast at hotel (excellent) * Transfer to from Hotel to Ship via included Bus Tour of Bergen did not go well. * Tour Guide was not organized, very difficult to understand. * We literally drove in circles and passed the same locations two and three times. As a result we were not able to spend sufficient time at the Gamle Bergen Open Air Museum * Tour Guide did not clearly point out the difficulty of negotiating the open air museum to our physically challenged passengers. * This included tour has the potential to be so much better. Sep 05 - BERGEN * Breakfast on Ship * We chose to walk on our own from Ship to Funicular in the morning * Strolled through town back to ship seeing some sites along the way * Set sail in the evening for Lerwick, Shetland Islands (UK) Sep 06 - LERWICK - SHETLAND ISLANDS * We chose to skip the tours and took a shuttle bus from the dock to Downtown Lerwick. * We strolled the streets and enjoyed our visit. Sep 07 - TORSHAVN - FAROE ISLANDS ALTERNATE PORT - KOLLAFJORDUR * Our cruise hit a major snag here. After the Captain docked, he was informed by the port authority that we could not dock there. Apparently the dock was double booked and our ship eventually (after 2 hours of discussions) had to relocate to another port on the island. * After relocating we were finally able to disembark and take a two hour bus tour of the area. OK but nothing to write home about. Captain to be commended for his handling of the situation. * Sad thing was the town of Torshavn lost out on our visit entirely. And some of the tours had to be cancelled. * The alternate port was nothing more than a dock and no village. * Very disappointed that none of us were able to visit Torshavn due to the dispute with the port. Sep 08 - AT SEA Sep 09 - REYKJAVIK, ICELAND * We docked without incident at this port. * Glenn took a bus tour of the city. * Pat went to the Blue Lagoon. Very well done with one exception - we were told to bring a towel with us to the lagoon. However when we arrived at the lagoon we were informed that towels were provided as part of our tour package. * This was the only port of call where some of us encountered rain. Sep 10 - AT SEA Sep 11 - NANORTALIK, GREENLAND (aborted) ALTERNATIVELY - AT SEA * Due to bad weather conditions in the area it was decided to skip this port and continue to Qaqortoq, Greenland. * As a result we had an extra day at sea. * Because we had the time the captain took us through a couple of magnificent fiords on the way. Sep 12 - QAQORTOQ - GREENLAND * We woke up this morning in this charming village community. * We tendered in. * We opted out of any tours and wandered around the village on our own. * Viking did an excellent job of greeting us on shore. * The weather was picture perfect. Sep 13 - AT SEA Sep 14 - L’ANSE AUX MEADOWS, NEWFOUNDLAND (aborted) ALTERNATE PORT - SAINT ANTHONY, NEWFOUNDLAND * Due to dangerous weather conditions in the area we continued to an alternate port, St. Anthony, which proved to be a delightful and very friendly community. * Glenn stayed on board the ship. * I took a tender into town and did a lot of walking, exploring and hiking. * Another picture perfect day for weather. * This port should be on the itinerary Sep 15 - AT SEA Sep 16 - SAGUENAY, QUEBEC, CANADA * The scenery as we left the Seaway and went up the river to Saguenay was beautiful. * We arrived in the morning to great fanfare. Several of the town folk came to the dock to greet us with dancing and music. * Upon arrival we were taken in busses to a very large auditorium for a major theatrical production. Excellent. * The port provided wheel chair and electric cart service for the physically challenged from and to the ship. * The transfer from ship to theater and back to dock was a bit chaotic, but short. * Back on board we freshened up, had lunch and then did some walking along the harbor. * Our ship had the best docking location. * There were three other ships in port at the same time and they all had to tender in. * Crew and Staff were on shore to welcome us back to ship with music and champagne! * Another picture perfect day for weather. Sep 17 - QUEBEC CITY, QUEBEC, CANADA * Pat toured the town on his own including a trip on the funicular and coffee and sandwich at Starbucks. * Glenn took a guided bus tour of the city. Excellent Tour and Tour Guide. * We did not get the ideal docking position but there was a shuttle that transferred us between ship and the city. * We felt that an overnight with an extra day in Quebec City would have been preferred. * Another picture perfect day for weather. Sep 18 - MONTREAL * Arrived in Montreal. Disembarkation went very well. Viking Staff there to help and give directions inside the Terminal. * Short Transfer to Hotel via a large van. * Settled into the Westin hotel and began our explorations on our own. * No included tours here. * We had lunch and dinner at the hotel. * The Hotel and Dining Room was excellent. Sep 19 - MONTREAL - Extended stay * Enjoyed our included breakfast at the Hotel. * We set out on our own and toured the city including a visit to the Bank of Montreal and Notre Dame Basilica. * As suggested by the Hotel concierge we had an excellent lunch at the Portus 360 revolving restaurant with commanding views of the city. * We then continued exploring the city on foot, including a visit to St. Patrick’s Basilica and the Olympic Monument. * We attended the night show AURA at Notre Dame Basilica followed by a delicious dinner back at the hotel. This should be highly recommended to all clients in advance so as to get a seat. Very popular. Reservations should be made well in advance. We purchased our tickets on line from home before the trip. Sep 20 - MONTREAL - PHILADELPHIA - SAN DIEGO * Enjoyed our included breakfast at the Hotel. * After breakfast Pat took one last walk through Montreal Old Town * We had a private included transfer from Hotel to Airport in the afternoon * Flight was late leaving Montreal - no one at the airport kept us informed * Arrived in Philadelphia and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) * Arrived in San Diego late at night and took cab home. The ship - Viking Sea * It is important to note that there was a serious problem on board this ship. Based on our own personal experience and conversations with some of the passengers - there is a noise problem that needs to be addressed. * Our cabin, 4084, was so noisy we could not sleep at night. * We invited engineering into 4084 so they could hear the noise as well and they did. Not at all clear what the cause was but it was intermittent and even occurred when the ship was not moving. It was a very loud booming sound and vibrated one wall in the cabin. * After two nights in that cabin - Viking relocated us to cabin 5026 which was identical to 4084 except without any noise. * The staff was excellent. The public areas were comfortable. * Attention to detail could be better. Example: the tile floor in the World Cafe is chipped and cracked in places and the grouting appears dirty. Food Service & Entertainment * Food on board the ship in the main dining room and the World Cafe was creative and delicious. The food was not often hot and only mildly warm. Warm plates were offered as an alternative to the cold plates under the counters at the buffet. This needs attention and better notice. * For one of the meals in the main Dining Room Glenn had to ask the waiter for a replacement of the main course as the one delivered was barely warm. * Meals were creative, excellent presentation and flavorful. * Eric, the maitre’d, was outstanding. He was attentive and helpful. Prior to the cruise we were not able to get an earlier seating in the Chefs Table and Manfredi’s restaurants. Eric took care of that and we were able to dine earlier. * The Pool Grill provided nice simple options for meals. * The waffles in Mamsen’s were outstanding. * Both Alternative Dining Rooms were excellent. Service excellent and food excellent. * Wintergarden Afternoon Tea very well done. * The Afternoon Brunch in the Wintergarden was outstanding. They did run out of some of the items too soon. * Table 131 in the main Restaurant is a very bad table to sit at. There are glaring fluorescent lights from the kitchen area visible in parts of the dining area. Recommend a modification so the light is not visible to guests. * Entertainment on board was good. Drew, the Cruise Director, was amazing. His ability to sing, play musical instruments and his knowledge of the ports we visited - incredible. Read Less
2 Helpful Votes
Sail Date: August 2018
The crew and staff were especially consistent in delivering quality, friendly, help and service, job well done. The disembarking needs help. It is not acceptable to be required to be ready to leave the ship so early. 5:15AM. Please improve ... Read More
The crew and staff were especially consistent in delivering quality, friendly, help and service, job well done. The disembarking needs help. It is not acceptable to be required to be ready to leave the ship so early. 5:15AM. Please improve this! This alone prevents me from making the overall rating more than 4 stars. The bar and food were excellent along with the servers were the highlight of the 14 day cruise. I especially enjoyed the lunch selections and environment on the aft of the ship. The fresh immediate preparation of the food, especially the salmon and shrimp were grilled and fabulous. The facilities; spa, thermal facilities, lounges, seating areas were very well done. The atmosphere and decor are crisp and fashionable, but not gaudy or over done and you might see in other cruise lines. The upper decks had snack areas and desert areas that complemented the bar and seating areas for a very relaxed and comfortable trip. Thank you. Fix the untimely debarking times! Read Less
1 Helpful Vote
Sail Date: August 2018
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a ... Read More
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a fantastic stay. The tours from the ship were not of the caliper of previous voyages with Viking. We were driven by museums and castles, and told that if we had more time we could go in. For a few dollars more tickets to castles and museums could have been purchased and that cost past on to the consumer (me) as part of the cost of the cruise. The crew was fantastic, I am amazed that they can remember the names of all the customers. On our first night in the Restaurant, out server introduced herself and then responded that she had met us before. She was correct, she was working on our previous cruise. To myself and other guests that I spoke to, a big disappointment was planning on two days in London. We were hoping to see the sights and felt cheated that London (Greenwich) was only a convenient Disembarkation / Embarkation point that the customer only had a few hours to visit. Embarkation left a lot to be desired, too many buses going to the airport for the transition to Edinburgh, and to many flights to the next destination. The Viking Travel people did not include a baggage allowance for the flight, we and other customers had to pay the fee out of pocket. Recommendation: Make the ride to the airport a city tour, explain what we are seeing and take a roult that would allow the customers to at least see London if not able to experience London. Instead of using the airlines, send the customer from London to Edinburgh by train, it would have been a 3 hour trip, we would have seen the country and Viking could have reserved an entire car. The Viking Air people on this trip did not seam to be engaged in the product Viking was selling. Twice I had to contact them to issue tickets from London for the extention in Edenburgh. I am looking forward to a river cruise in 2020, not sure if I will due another ocean cruise. Read Less
2 Helpful Votes
Sail Date: August 2018
This was our third Viking Cruise (second Ocean), and we have two more river cruises scheduled for 2019. In our opinion, Viking Cruises has always been at the top of our list. I'm not sure if they are experiencing growing pains, ... Read More
This was our third Viking Cruise (second Ocean), and we have two more river cruises scheduled for 2019. In our opinion, Viking Cruises has always been at the top of our list. I'm not sure if they are experiencing growing pains, but.. Viking does a poor job at advising passengers that they are put in the back of the bus when it comes to booking amenities such as Optional Excursions, Included Excursions, Restaurants, and other Ship activities. If we had know that Class of Service was a direct tie to options, we would have never booked it. All of the optional tours were sold out when we were allowed to book them. All of the included tours were only available in the afternoon. Don't get me wrong, we were pretty excited to be able get the lowest fair available for this Cruise, but we paid a price for the options!!! To say the least, we were disappointed!!! Utilizing Viking Travel leaves a lot to be desired!!!! At one point, we were about to board our flight for our extended stay in Edinburgh. I'm not sure why, but we got stuck paying for our luggage at a tune of GBP 130. We were told by a Viking Customer Service Rep to refer to the "Fine Print". I sent a claim to Viking Customer Relations, but received a canned response that it will take 5 Business Days to review and respond. The entire staff on the ship exceeded our expectations. Overall, Viking has dropped a notch in our books from "Excellent" to "Very Good". Read Less
1 Helpful Vote
Sail Date: August 2018
We had a great time on our Baltic Sea cruise. So many ports to visit! The enrichment opportunities on board are excellent. The entertainment was very enjoyable. The staff was fantastic! The sights were amazing! We chose to eat, ... Read More
We had a great time on our Baltic Sea cruise. So many ports to visit! The enrichment opportunities on board are excellent. The entertainment was very enjoyable. The staff was fantastic! The sights were amazing! We chose to eat, mainly, on the 7th floor. We found that when we ate in the dining room, we were squeezed in ( even if it wasn't very crowded) almost sitting at the same table with strangers. My husband really disliked eating this way. Most of the guides were quite knowledgeable, but many weren't that engaging. We found that on a River Cruise, all guides were spectacular and were actually from those towns (many for generations). Ocean just wasn't like that. In Germany we had a college student, not even from Germany. I mentioned this on our River Cruise Evaluation too, but is there any way to provide a magnifying mirror with lights in bathrooms? The lighting isnt spectacular and most of your passengers are over 50. Read Less
1 Helpful Vote
Sail Date: July 2018
We did 4 previous Viking cruises. The Into the Midnight Sun last year was outstanding. By that standard, this cruise was very good. The ships staff were excellent. The food and service were very good but not as excellent as the previous ... Read More
We did 4 previous Viking cruises. The Into the Midnight Sun last year was outstanding. By that standard, this cruise was very good. The ships staff were excellent. The food and service were very good but not as excellent as the previous cruise. The train. Trip to Berlin was a bad experience, the train trip was too long in a coach with no air conditioning and no window curtains. The temperature was in the high 30s C. A train trip of this length is too long for a half day in Berlin. Dining at thr. restaurant, Manfredi’s and the world cafe was always superior. The other dining venues was OK. Our cabin PVR 6077 was the exact same as our previous Viking cruise, it’s location was excellent and very handy to the. World cafe, elevators, the laundry and to view scenery and ports. The cabin was large with many nice amenities. We asked for it as we were so happy with the same cabin on our previous cruise. The staff on board the ship were universally excellent, very attentive and always ready to. Help with a smile on their face. The expert speakers who prepared us for each port of call were very informative.Excursions were well planned and mostly well executed excep at Gdańsk where the tour guide was hopelessly disorganized and paid no attention to disabled members of the group, frequently outpacing them or misdirecting the group. We were very impressed with the ships Captain with whom we had several casual encounters. Very skillful as one would expect but very friendly and approachable. Though not part of the Cruise, the air experience with Iceland air was unacceptable. We were mis handled and misinformed by Icelandair staff in Reykjavík, even after a passenger revolt we were compelled to sit on the dirty floor for many hours. Our arrival in Oslo was 7 hours late, we arrived at the Hotel Bristol at 7:40 PM, negating the first day of our pre cruise extension. We had a serious delay on Icelandair on the return flight from Stockholm to uyReykjavik also. Our experience on the included excursion in Gdańsk was marred by a very poor tour guide who repeatedly couldn’t decide which way to walk or what to do about a conflicting city event or a torrential downpour. He paid no heed to the disabled members of our group. Read Less
Sail Date: July 2018
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium ... Read More
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium excursions were excellent. I hope that the ‘included’ excursions improve to the quality that Viking River Cruises has provided for many years. Often these excursions were too short and we drove past sights but couldn’t go in to see and hear the history inside the buildings. On one day we did two different excursions which included a major cathedral. On the first one we drove through the parking lot and on the second one the bus parked and we walked around the cathedral and to the view point but never went inside. On the excursion to North Cape we didn’t even have a tour guide for the hour and a half drive (each way) that we could have received a lot of history of what we were passing and other details that make tours most interesting. I hope this improves. Read Less
Sail Date: July 2018
We have cruised Viking previously( River Cruises ) and found Viking to be professionally run excursions. This trip was no exception. We enjoy the individual attention afforded to us on the River Cruises and Viking has made Ocean cruising ... Read More
We have cruised Viking previously( River Cruises ) and found Viking to be professionally run excursions. This trip was no exception. We enjoy the individual attention afforded to us on the River Cruises and Viking has made Ocean cruising more enjoyable by having only 900 passengers on a ship that could accommodate many more. Viking Sun was a beautiful ship with plenty of options for us passengers. The food offerings and entertainment were exceptional. The itinerary was spectacular with once in a lifetime views. The staff on board were very attentive to our needs and very professional. The ship had many places to relax and were always available to passengers. The entertainment was excellent. Each night there was something different and appealing to different tastes.The main dining room and the specialty restaurants were well staffed and the quality of food was exceptional. The overall experience was beyond expectation and I would recommend this itinerary and this ship to anyone in the future. Read Less
Sail Date: July 2018
Traveled with 2 other couples as a reunion, having met them 2 years ago on a Viking River Cruise. Loved seeing the fjords, Arctic Circle monument and far northern Norway. Very lucky that "The Midnight Sun" came out briefly at ... Read More
Traveled with 2 other couples as a reunion, having met them 2 years ago on a Viking River Cruise. Loved seeing the fjords, Arctic Circle monument and far northern Norway. Very lucky that "The Midnight Sun" came out briefly at 11:59 pm at the northernmost port area! The experience is entirely weather related, so one has to hope for clear weather. Really enjoyed the food choices, and the opportunity to eat outdoors on the Aquavit Terrace. Also liked the Sauna/Ice Room/Jacuzzi area for a true Scandinavian treat! Internet was spotty at times, but Guest Services sent someone to our cabin to add a booster and then it worked better. We enjoyed the included shore excursions and there were several good optional shore excursions to choose from. Cruise Critic Connections Party was in the evening with cocktails and appetizers! We booked several future cruises because we enjoyed this cruise so much! Read Less
1 Helpful Vote
Sail Date: July 2018
This was our first Viking ocean cruise and we very much enjoyed it. Started in Oslo at a lovely grand old hotel close to the park, then took the train to Bergen. Fell in love with Bergen, such a walkable city. We loved the lightness of ... Read More
This was our first Viking ocean cruise and we very much enjoyed it. Started in Oslo at a lovely grand old hotel close to the park, then took the train to Bergen. Fell in love with Bergen, such a walkable city. We loved the lightness of our ship, so many spaces for down time, very comfortable. Had two great dinners at Manfredi’s, got addicted to Norwegian waffles ar Mamsen’s...yum!!! Enjoyed most of our tours, Viking can not help with the weather. Enjoyed the thermal spa, the opera night. The staff were all wonderful and the captain was the most approachable of any cruise we have been on. It might be nice if more movies were offered in the smaller theaters. Maybe a bit more choice of food in the buffet line (and do not look at me as if I am crazy when I ask for cold milk rather than wine,beer,or pop...). Chocolate chip cookies would be nice. All in all, we plan on cruising with Viking again in the future. Read Less
3 Helpful Votes
Sail Date: June 2018
I have always wanted to see the Fjords and I think the best way to do them is on a ship. But we had never cruised before as we didn’t fancy being on a large, glitzy ship. We saw Jane McDonalds programme on the Viking Sky and loved the ... Read More
I have always wanted to see the Fjords and I think the best way to do them is on a ship. But we had never cruised before as we didn’t fancy being on a large, glitzy ship. We saw Jane McDonalds programme on the Viking Sky and loved the decor. The vast majority of the passengers were American. Although I believe there were a few Brits on board, we never found them. The ship is beautifully light and spacious. It was easy to find quiet corners. The cabin was large and very well appointed, with an excellent shower room. The bed was extremely comfortable and the cabin was very quiet. The steward did a great job of cleaning. The restaurants were all excellent with a wide choice of menus. The staff throughout the ship were unfailingly friendly, helpful and professional. The optional (paid for) shore excursions were very expensive and not, in our opinion, good value for money. But I have one major complaint. The ship was freezing due to excessive air conditioning.For The first half of the cruise we had cold and very wet conditions and, having been on shore excursions and getting cold and wet, the last thing you want is to board a freezing cold ship. Even when the weather improved all the public areas were subject to blasts of extremely cold air. We complained to guest services, restaurant managers and anybody who would listen. All the passengers we chatted to agreed with us. Surely one doesn’t expect to have to wear outdoor jackets or warm sweaters in the restaurants? So, to sum up, a fabulous ship in every way apart from the temperature. It really spoiled our enjoyment. Read Less
Sail Date: June 2018
We decided to take another cruise (3rd) with Viking because our friends, who we met on our first Viking river cruise a few years ago, invited us to join them. We thought it would be interesting to compare the ocean cruise Viking had to ... Read More
We decided to take another cruise (3rd) with Viking because our friends, who we met on our first Viking river cruise a few years ago, invited us to join them. We thought it would be interesting to compare the ocean cruise Viking had to offer to our two previous Viking river experiences and to other ocean cruises we had taken. The ship was gorgeous and comfortable. The staff onboard were attentive, pleasant and extremely professional. The dining rooms were all excellent. Manfredi's was the most desirable dining option (in our opinion) but in very high demand. It was difficult to secure a reservation to eat there once onboard. FYI, Viking grants those who have spent the most money on their cabin priority access to dining reservations and excursions. That may be the case with other cruise lines as well. Most of the dining was set up for couples. We travelled with friends, but saw a few couples who looked at our group longingly. They seemed interested in meeting new people but the dining room tables which are mostly set up for two people didn't facilitate that. We enjoyed our cruise but found that the included excursions were not anywhere near as impressive or enjoyable as those provided on the river cruises. Some of the extra excursions were disappointing as well. Overall, however, the beautiful ship and attentive staff made this an enjoyable trip. Read Less
8 Helpful Votes
Sail Date: June 2018
I travelled with my husband and we chose this ship because of the itinerary and the sterling reviews we found. We went on the pre-cruise Viking extension to Iceland and then boarded the Viking Sea in Bergen, Norway. We were in cabin 3021. ... Read More
I travelled with my husband and we chose this ship because of the itinerary and the sterling reviews we found. We went on the pre-cruise Viking extension to Iceland and then boarded the Viking Sea in Bergen, Norway. We were in cabin 3021. We mainly had our meals in the World Cafe, although we did try out The Restaurant & The Chef Table. Thank you for the opportunity to share my opinion of this trip. -First of all, the Iceland extension was very interesting because Iceland is very unique. It is also a very expensive country. No fault of Viking-but be prepared to spend a lot of money for meals. Each day a very nice buffet breakfast is included. After that, with one lunch provided, you are on your own. The Hilton in which we were located is about a $25 cab ride away from the really fun part of Reykjavik, where it is easy to walk around to sites and restaurants. We found out that about 30 other Viking cruisers were staying there. We never got a choice! The tours were not optional, and we took one each day. Our favorite was to the Blue Lagoon..Iceland's gem of a thermal pool experience. Then, we had to take 2 flights to get to Bergen which was a rather long and chaotic event. However,I found out that there was a direct flight to Bergen, which some were on. Not sure, but maybe you had to buy premium air from Viking to get that. So, no more extension purchases from Viking. I will make my own way to the next ship. -Bergen was where we boarded the beautiful Viking Sea ship. It is a lovely ship with many interesting appointments. Our cabin class was the V1 which means very low. I had asked for DV-1 but my Viking advisor suggested I step down in the event an upgrade is available. Well, of course, no upgrade but I have to say ,the cabin was just fine. We normally don't spend much time in the cabin-but one problem I wasn't aware of is that you are last in line to pick optional excursions. My wish list was useless because all trip I wanted were sold out. Again, it all worked out because even though we got all afternoon included excursions, we like that we didn't have to rush out early or rush back for lunch. And, if I really pursued it, I could have added on some of those wish list items. Make sure you book your included tours, as those get filled up too. The same applies to choice of dining specialty restaurants. You could only reserve on ship, which I did without any problem. People are always cancelling and changing. -We had a pretty good itinerary going to the Norway fjords. Be prepared, as these are very remote areas, with rugged terrain. I saw many cruisers with sneakers, but I am ever so happy that I wore my hiking boots. We did have some wet & cold weather so I got very good use out of my coat which was wind/water repellent and had a fleece lining. We were scheduled for 3 At-Sea days. They morphed into 4 when we lost a port due to having to slow down in very rough North Sea waves. The Midnight Sun excursion was a blessing because we had clear weather. Imagine you are the farthest North in Europe and it was a nice day. But coming back down towards the UK we got into more rough seas. The captain did a great job keeping us safe. Our later stops were the Orkneys, Edinburgh and London. All good, but would have loved more time in Edinburgh but captain had to cut shore for some nautical reason. Again, he has our best interests in mind. -Embarkation in Bergen was nice and easy. Luggage in our room very quick. Even our low rated V status worked out because we didn't get out of the airport and to the ship until 3 PM -our scheduled time to board. Leaving from London was fine, it was a long bus ride through London traffic but we have plenty of time. Got to Heathrow with 3 hours to spare. -Would I go again on Viking? Well, they run a good cruise, have great staff and all the fun things like great food, nice comfortable leisure areas and lovely bars stand out. However, I found the fellow cruisers to be rather unfriendly. Someone pointed out that may have to do with the seating not being assigned at meals. Also, many folks seem to have connections from the River Cruises they have taken. The entertainment was pretty weak except for the lounges had nice live music. There were various lectures scheduled but again, very academic topics. The few food/wine events were additional $$$. The only group game was a Trivia contest. There were plenty of fun electronic board games and a great scrabble set. But not much to bring folks together. I assume that's probably what people want, but I like more social events. Read Less
1 Helpful Vote
Sail Date: June 2018
My husband and I wanted to try a Viking Ocean cruise. We have been on several Viking River cruises and have thoroughly enjoyed them. We had never been to Iceland, Norway or Scotland so this was the perfect cruise for us. We loved the ... Read More
My husband and I wanted to try a Viking Ocean cruise. We have been on several Viking River cruises and have thoroughly enjoyed them. We had never been to Iceland, Norway or Scotland so this was the perfect cruise for us. We loved the ship! It was very comfortable and did not seem crowded at all. We were a little concerned about having 900 people on the cruise when we were used to 200 people on the river boat cruises. There was plenty of room and nothing was overcrowded. All excursions were well organized so they did not seem crowded either. The food in all restaurants was outstanding!! One of my wishes was that there had been more lectures on the history of Norway and the Scandanavian countries. We feel like there were not enough lectures during each day on all different topics with regard to the areas we were traveling in. We also wish there had been more walking tours offered for the excursions. We had to take too many bus tours. The Viking staff was 5 star as always!! Read Less
2 Helpful Votes
Sail Date: May 2018
We choose this cruise mainly for the itinerary. We arrived a day early to explore Bergen a little. Embarkation was a breeze, as was disembarkation. The dining was very good, with local options (food from port we were in) every night. ... Read More
We choose this cruise mainly for the itinerary. We arrived a day early to explore Bergen a little. Embarkation was a breeze, as was disembarkation. The dining was very good, with local options (food from port we were in) every night. We enjoyed the on-board lectures re the history and things to see at the ports of call. Service was excellent, never having to wait for someone to come along and answer our questions about whatever. Most of the ports of call were excellent, and the included shore excursions were adequate. And we found that we really didn't need a drink pkg., as wine and beer were served at both Lunch and Dinner. We did get a few drinks in the evenings while watching the onboard entertainment, or dancing in Torshavn to an excellent Viking band led by Vince and his wife, Jenifer (her spelling). In summary, we enjoyed our cruise, were grateful there was no Casino on board, and can say no bad about the ship. Read Less
6 Helpful Votes
Sail Date: May 2018
The on board experience was excellent, food, service,entertainment. Everything just lovely. The Eidfjord Norway stop is scenic however there is nothing to do there except an excursion. There were no shops, nothing. Unfortunately the ... Read More
The on board experience was excellent, food, service,entertainment. Everything just lovely. The Eidfjord Norway stop is scenic however there is nothing to do there except an excursion. There were no shops, nothing. Unfortunately the Viking included excursions have sometimes 29 people assigned to one guide and in the more crowded stops, its hard to enjoy since you spend more time trying to keep up with the guide. In Stockholm the guide had almost 50 people (the whole bus) and it was crowded. We booked a two day tour with TJ Travel in St. Petersburg with a maximum of 16 in a nice van. Our guide Victoria was absolutely terrific and its a good deal less expensive than the optional Viking tour. For a two day stop, Viking had only one half day included tour and you cannot leave the ship there without an escort that has a visa waiver status. We stopped in Iceland on the way over from New York. We arrived to the hotel about 7am and the rooms were not going to be available until 3pm. We had to sleep in the lobby of the hotel. Fortunately we did get rooms around noon but it just ruined our first day and the hotel is some distance from town. There's a shuttle until 5pm but then you need to walk 30 minutes or so or take a cab which is about $20 USD each way. VERY disappointed with Viking for this treatment. The organized excursions were really good but we lost a day for a relatively expensive stop. The cabin was very nice, the staff on board was outstanding. The food was superb in all dining locations. Their entertainment was good and their seminars informative and well done. Read Less
Sail Date: May 2018
We like this trip itinerary. Ship was very nice and clean. Every restaurant food was great. Room service was fantastic. We love spa. This is our first ocean cruise with Viking, we did River cruise with Viking before. We ... Read More
We like this trip itinerary. Ship was very nice and clean. Every restaurant food was great. Room service was fantastic. We love spa. This is our first ocean cruise with Viking, we did River cruise with Viking before. We thought this ship is very small, once we arrived at port Viking sun is pretty big size and inside there are everything what we need and everywhere is enough spaces. Excursion of each port event are nice organized for city tour and proper duration for walking tour. Weather was much nicer than what we expected in May, every 8 country we were traveling sunshine and good temperature. Most of the top, we like no casino on ship and no children around. All staffs of ship are very kindness and knowledgeable what should know about their duty. I had bad experience with one of lady at front desk(passenger service desk) otherwise every where every staff are wonderful . We enjoyed very much this "Viking home land" itenaries and we wish stayed more over night at St. Petersburg. Read Less
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