Review of Viking Sky 2023/24 World Cruise.
For 4 months per year my wife and I have been avid cruisers. Firstly 18 with Azamara, but since their sad decline we switched to Viking. Now with 8 completed, and enjoyed, it was sad to see how far Viking standards have fallen. We found this on our recent segmented 2 legs on this world cruise. This was after we were initially notified that we were ...
Continuous ship computer problems. Restaurant reservations repeatedly disappeared. Long wait times for bar service. We had the wine package, and at dinner, refills were tough to get. Long lines at the buffet. Items often ran out and were not replenished for many minutes. The principal training much of the staff has received is to repeat the mantra "I am so sorry. I do apologize for the problem." ...
Thank you for your feedback, Cadorina. We noticed that you also posted a more comprehensive review encompassing the full duration of your voyage, and have taken the opportunity to address...
Viking hasn't been in the ocean cruise business for very long, and clearly has some issues to work out. While their ship is very nice, unfortunately some of the chosen ports of call cheapen the brand. (i.e., Trapiani should not be the city vistied in Sicily, it should be Palermo; there are better ports than Sardinia; Algiers should be avoided, see below). But it is our experience with customer ...
We had the most wonderful experience aboard the Eastern Mediterranean cruise on the Sun about 2yrs ago. Things changed a lot in 2 years or from the East to Western Mediterranean.
Almost a totally different company experience, the sad part we introduced 2 frequent travelers with a lot of cruise ship experiences and they were really disappointed probably want return on a Viking tour. First ...
Thank you for taking the time to share your thoughts on your recent sailing with us. We are pleased to hear that your room service stewards, medical staff, and kitchen crew were commendable....
We took the Viking Ocean Cruises “Iconic Western Mediterranean Barcelona to Rome” trip on their Viking Star ship from December 14-21, 2017. We have taken many river cruises with Viking and other companies and decided to try an ocean cruise this time. The Viking Star is new and clean with many amenities, entertainment, good food and excellent cabin and restaurant staff.
That said, this cruise ...