Sail Date: October 2018
A few days prior to our departure we were advised by Viking that the river levels were low and we might have to change ships, transfer from ship to ship by motor coach and might have to spend a night in a hotel. Sure enough this all took ... Read More
A few days prior to our departure we were advised by Viking that the river levels were low and we might have to change ships, transfer from ship to ship by motor coach and might have to spend a night in a hotel. Sure enough this all took place. Our outstanding and very professional your director, Marie, accompanied us every step of the way. Viking did an excellent job under very adverse conditions over which they had no control but we're extremely well prepared for. With there large number of wonderful identical ships, there were no problems. We had the same room number on both ships. Our last night in Budapest was spent in a shout star hotel. Again, Marie was with us and we felt very well cared for. When we had got skip one port, she arranged for a substitute tour. While we were docked in Vienna, along with 30 or so other ships, I had a chance to walk along and look at other ships. I did not see any ship that I thought was as good as it better than the Viking ships. Our ship was bright, fresh, spotless at all times and the entire crew, with no exceptions, was wonderful. The layout of the ship was excellent. We loved the lounge, where we could relax with our rea, coffee or hot chocolate and enjoy the scenery through the full length windows. We could eat at the buffet there or go down to the dining room. The good was outstanding. Every evening before dinner our tour director briefed us for the next day's events and then the chief would brief us on the evening's menus. We always had three complete menus to choose from - the features menu, a menu with foods typical of the area we were in and a standard menu with steaks and more American selections. We could choose whatever we wanted and it was all excellent. Rooms in all river boats are small due to the size restrictions of the ship. We were in the smallest room and were quite comfortable as we spent little time there as, when we weren't sleeping, we were out enjoying the scenery. The included yours were guided by locals and were excellent. We were all given "quiervoxes" which enabled us to hear the guide from a distance. Overall, Viking is THE BEST. In spite of the problems caused by the low river levels, we felt well cared for and got out money's worth. We were already planning our next Viking cruise when we received a letter informing us that we would be given a discount on our next cruise. We booked that cruise the next day. Read Less
1 Helpful Vote
Sail Date: October 2017
Excellent cruise. The food was exceptional in terms of choice, venue and quality. The buffet night was not organized enough and entailed at long wait. The staff was very friendly and helpful. When the ship had engine problems the ... Read More
Excellent cruise. The food was exceptional in terms of choice, venue and quality. The buffet night was not organized enough and entailed at long wait. The staff was very friendly and helpful. When the ship had engine problems the response of the crew was excellent in scheduling alternative sightseeing, meals, etc. The cash allowance was a nice gesture. We made the trip with two other couples and we thoroughly enjoyed it. The pre and post cruise stays in Prague and Amsterdam were in nice hotels and the sightseeing was well organized. They were definitely worth the extra money. The only detail that needs work is the bus from Prague to Budapest. The train would be a much more enjoyable experience. We enjoyed the entire experience and we will be trying the Viking ocean cruise in the Baltic next year. Hopefully the quality will be the same in a larger scale. Read Less
2 Helpful Votes
Sail Date: May 2017
WE arrived in Amsterdam after an overnight flight from ATL-AMS on KLM. Great flight and crew with KLM. Viking met us at baggage claim and gave us VIP treatment to ship. (Our airfare was part of the cruise fare.) We had made the same ... Read More
WE arrived in Amsterdam after an overnight flight from ATL-AMS on KLM. Great flight and crew with KLM. Viking met us at baggage claim and gave us VIP treatment to ship. (Our airfare was part of the cruise fare.) We had made the same cruise about 8-9 years ago Budapest to Amsterdam on Viking but this was in the opposite direction. (AMS-BUD). What a big improvement in the MODI over our previous Viking ship! While we had "basement" cabins both cruises, Modi was much improved with bigger cabin and bathroom. Really enjoyed the big screen TV and outside cameras of locks and scenery. Attention to service from the crew was outstanding! Especially in dining and bar areas. All made us feel special and the extra attention we haven't seen on the many ocean cruises we have made in the past. There was more transporting by bus than we had on previous cruise but we understand why since ship can't count on lock availability when needed since locks are so much busier now and cruise lines can not get scheduled lock times like they used to have. Viking has a fleet of dedicated Viking buses to handle us and does it well. Only complaint is we sometimes had long waits in towns to get back to ship but understand the logistics of getting the ship, passengers and buses together at the same time. It boils down to --river cruising has become very popular in Europe and there is just so much room for docking in town. The tours were very nice and well staffed with qualified guides. Headsets were great and needed by us older folks! Ports were well thought out and really interesting. Due to high water for passing under bridges, we were unable to make the wine tour of the Wachau Valley but do understand it was no fault of Viking. Only negative comment about the cruise. We were one of three couples on the cruise. WE all bought trip cancellation from Viking. One of our couples had a medical problem and had to return home early and 2 1/2 months later, they are still waiting for insurance co. to settle up with them for their airfare home and other parts of the cruise they were unable to complete. Viking was very helpful to them in arranging for airfare home at a more reasonable fare than the airlines offered. Also, folks at front desk on ship were very helpful in arranging transportation for the other two couples from BUD-Prague at the end of the cruise. Read Less
1 Helpful Vote
Sail Date: April 2017
* Very impressed with personal journey booklet, all details if we were needed, which were perfect because our flight were delayed. * Our cabin was always very clean and the cruise service were polite. * I am impressed with cruise ... Read More
* Very impressed with personal journey booklet, all details if we were needed, which were perfect because our flight were delayed. * Our cabin was always very clean and the cruise service were polite. * I am impressed with cruise director information daily, our cruise director always working above our expectation. * Included tours and optional tours are great. Transfers were excellent. * I did not drink wine or soft drink except for water, which is fine with me. However, we did not like dinner food, main courses, most of the time. Breakfasts were great. * We could not invite any family members and friends because they did not like the idea of paying for full price a year in advance, or when booking. * We like the idea of switching to different groups, which given cruisers a chance to get to know people from different countries. Sometimes it might turn out that people are from you home town/ state. * We are physically active, unfortunately walking desk was closed due to the weather. However, we enjoy the music and dancing at night instead for our physically work out. Read Less
2 Helpful Votes
Sail Date: April 2017
This was our first European river cruise, though we had already enjoyed a river cruise in China and an ocean cruise in the Mediterranean, both with Viking, both excellent. The level of service on board was outstanding, even given that we ... Read More
This was our first European river cruise, though we had already enjoyed a river cruise in China and an ocean cruise in the Mediterranean, both with Viking, both excellent. The level of service on board was outstanding, even given that we had the Explorer's suite. The spacious accommodations were truly luxurious, and we particularly appreciated the perks that were included (fresh flowers, bottomless minibar, laundry service, 24-hour room service, Silver Spirits package, etc.). Food was excellent as usual, with a wide range of entrees at dinner and plenty of choice at buffet breakfasts and lunch. Table service was friendly and efficient. On board entertainment was varied and interesting; we had a hands-on lesson in strudel-making, a glass-blowing demonstration, numerous talks on local history and geography, and a German Night with local musicians and local food. The resident musicians were a talented singer/guitarist and an accomplished pianist, each with an impressively wide repertoire. Shore excursions were well-chosen and well-organized, with personable and knowledgeable local guides, while leaving enough free time to explore the various ports of call on one's own. Overall the cruise was a very enjoyable, interesting and rewarding experience. We are booked on a Viking ocean cruise to the West Indies in December. Read Less
3 Helpful Votes
Sail Date: June 2016
We arrived in Amsterdam after a long plane trip from Atlanta. We were tired and it was raining in Amsterdam so we boarded the ship and stayed on board. We were welcomed at the airport by a Viking representative who was very solicitous and ... Read More
We arrived in Amsterdam after a long plane trip from Atlanta. We were tired and it was raining in Amsterdam so we boarded the ship and stayed on board. We were welcomed at the airport by a Viking representative who was very solicitous and assisted with collecting our luggage and getting us promptly to the ship. We had an excellent room and could go out on our patio or to the outside deck area any time to enjoy the scenery, sit and visit, read, or... The Viking staff took excellent care of our room and provided assistance where and when needed. The restaurant was excellent - great food, fantastic service, great views as we cruised, and many opportunities to meet and visit with fellow travelers. We had time to share food and wine with people from various parts of the United States, Canada, Ireland, England, and Australia. The staff serving in the restaurant, as well as in other public areas, were from a number of European countries - they spoke excellent English and, when engaged, shared information about their home countries. We enjoyed the entertainment and always looked forward to presentations by our Cruise Director. The tours included with the cruise were excellent as were the optional tours we took. The guides were knowledgeable and communicated well. They were from the areas we were touring and so were able to provide a better tour. At the end of the cruise portion of our trip we did a three day extension to/in Prague. Viking staff took care of us the whole time we were there. Our tours were also conducted by Viking contracted guides and were very knowledgeable. Viking staff got us from Budapest to Prague, were there at the hotel when we needed assistance, and got us to the airport and through the check-in process. There were lots of opportunities to see and take pictures of the sights along the Rhine, Main, and Danube rivers. Lots of cathedrals, castles, museums, and other sites that are part of European history. There were lots of opportunities to take pictures and bring home memories. We are looking forward to our next trip with Viking which we are hoping will be the Viking Homeland cruise. We have highly recommended this cruise to others who might be interested and even if they are not thinking about it at this time. We are very interested in history and why we are what we are today- this trip put pictures to what we have read and been taught. Read Less
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