Viking Legend Cruise Reviews for River to Europe - River

Don’t book book Viking river cruises. We bought the 7-day Danube Waltz from Aug 5 – 12, 2018, and spent one night cruising. Viking gave us a bus tour with hotel stays. Their boat broke down – couldn’t flush the toilets a lot of the time – and their compensation is 25 percent of our paid cruise fare, not including the airfare we had to pay to get there. We had low water at the start in Budpest ...

STAY AWAY FROM VIKING RIVER CRUISES. THEY ARE INTENTIONALLY DISHONEST AND WILL CHEAT YOU IF ANYTHING GOES WRONG. Here is what happened to us. We just returned from what was intended to be a 7-day Danube Waltz cruise from August 5-12, 2018. The day we arrived in our embarkation port, Budapest, we got an email from Viking telling us that low water levels prevented the boat from getting there and we ...

Viking Danube Waltz River Cruise August 2018. First two days in hotel due to low water levels. Fourth day in Vienna and ship broke down.p, generator failed. Spent three days trying to fix it but couldn’t. . Bussed to Germany and two more days in hotel. Viking and TripMate insurance will not acknowledge ship broke down. It is as if the ship never existed. Received 25% refund and future ...

I am a repeat customer to Viking River Cruises. I will from now on highly recommend ABV (anyone but Viking) most of all due to the lack of customer service in spite of 5 notes to TellUs@Viking.com. We were given less than 24 hours of notice that low water would mean late embarkation onto boat. Not a problem as far as I was concerned before we set out. However, this was the beginning of a ...

Here are the details of my complaint regarding the Viking Legend cruise from 8 – 15 September 2013. I. Silverware, plates, tablecloths hygiene was below standard. 1. From the first meal I noticed both the plates and silverware frequently had small particles of dried food which I subsequently popped off using my fingernail. Alternatively, the plates and silverware occasionally felt greasy. 2. ...

We arrived at Budapest Airport in the afternoon of 2 June - full of hope for our first river cruise. (We have previously undertaken many Ocean cruises). The Viking rep was there to greet us at Arrivals. He told us that the river was a little high right now but we'd be taken to a hotel for a short while, to get some refreshments and then we'd be taken to our boat/ship to begin our holiday. ...

First, instead of canceling the cruise due to high water they withheld information and convinced everyone that they would be sailing and moved them to the ship outside Budapest by bus. Later we found out that Viking had decided to cancel the next weeks cruise the day we were taken to the ship. Once we were on the ship we were told misinformation and half-truths to keep us on board. We saw ...