Cruise Ratings
See Reviews For
1 Helpful Vote
Sail Date: December 2010
We went on the December 19-27 cruise from Nuremberg to Vienna on the Viking Legend. This also coincided with one of the worst winter storm in years and many people failed to get their connecting flights and many more had baggage lost. ... Read More
We went on the December 19-27 cruise from Nuremberg to Vienna on the Viking Legend. This also coincided with one of the worst winter storm in years and many people failed to get their connecting flights and many more had baggage lost. Happily, we did not have those problems. But, upon our arrival in Nuremberg, we were told the ship wasn't there due to ice, which was a lie. It was instead in Regensburg suffering from mechanical difficulties. So, instead of a cruise down the Danube, we got a bussed to various locations while sleeping on the ship. From Regensburg the ship limped to Straubing, not even making it to Passau. We were told every bus trip was "just an hour", also a lie. Finally the Legend made it to Passau but they bussed us to Linz. We seldom were free to have a whole day in port with all the bussing. We were told a team of mechanics flew in to repair the boat in Passau. The next morning we were in Melk and back on schedule, but then the electricity went out during breakfast. In Durnstein we were told the captain was no longer willing to risk our safety with this boat. On Christmas day they offered to bus people into Bratislawa, but many people, weary on the incessant bussing, opted just to stay in Durnstein and chill out. The last two days there was no cruise, but rather we were put up in the Hilton in Vienna while the people working for Viking scrambled to cancel the cruise immediately after our own. The service was good although the meals were nothing special. Our cabin was always impeccable cleaned. The Viking people tried being helpful. What we most resented was that is was glaringly obvious were not being told the whole story. I had to go on this site to see the same ship had problems on the cruise before ours. If they had only been up front it would have been better. But instead they infantilized us and tried herding us endlessly onto busses. We paid for a cruise, not a bus tour. Also, the wireless internet does not work. The Viking people kept saying the satellite was "down", as though we were idiots. If the satellite was "down" (whatever that means, as no satellite had come crashing down to earth), then why did the TV, also running off of satellite, work just fine. The router was horribly configured and no one knew how to fix it and kept talking to IT guys in Basel. I'm not asking for a refund as they did take us to all the ports described, but I will never, ever consider Viking River Cruises again. EVER. Read Less
Sail Date: December 2010
I travelled 11-19 Dec 2010 on Viking Legend's Christmas Market Cruise on the Danube. I wish I'd read previous reviews...particularly the one which spoke of the ship breaking down. We experienced the same. On the first day of ... Read More
I travelled 11-19 Dec 2010 on Viking Legend's Christmas Market Cruise on the Danube. I wish I'd read previous reviews...particularly the one which spoke of the ship breaking down. We experienced the same. On the first day of sailing the extraction pumps failed and flooded all the bathrooms, then within an hour, the power went out and the boat stopped. As we were doing the Vienna to Nuremburg "up river" cruise...we started floating back down the river. The rest of the "cruise" was bus trips...some 4 hours long to reach our ports. The service staff was very accommodating and I'm sure the company was out quite a bit of money (extra bus expenses, providing lunches in local restaurants rather than on board, an overnight in a Nuremburg hotel the final night), however, we were out the experience promised. The company offered a 30% discount on a future cruise (apparently worth approx. $550), if used within a year, as compensation for us. My travelling companions were on a once in lifetime trip...there will be no compensation for them. As for me, I may do another river cruise, but not within a year. I did not think the food was very good. Particularly the dinners. The service, again, though was very good. The rooms were adequate. The excursions were nice, though shortened. Apparently there are issues with the "green" engines. I would not risk this boat again! Read Less
Sail Date: July 2009
Wow, the maiden voyage.  We were hoping that all the bugs would be worked out before we boarded.  Actually we booked our cruise so that the ship would be sailing for two months before we sailed, but alas no such luck.Amsterdam started ... Read More
Wow, the maiden voyage.  We were hoping that all the bugs would be worked out before we boarded.  Actually we booked our cruise so that the ship would be sailing for two months before we sailed, but alas no such luck.Amsterdam started out with a bang.  We were mooned by a passing boat as we sat down for our first dinner aboard the ship.  It started the cruise off with laughter and goodwill among the passengers who were lucky enough to witness the event.  We had an excellent tour of Amsterdam before we set sail for Budapest.  The first set of locks we went through to reach the Rhine river were quite tame in comparison to the locks that we encountered later on in the cruise. The countryside was peaceful, aromatic and we actually saw some real windmills.  Our first port of call was Cologne.  If you have been before, they offer a short version of the city tour.  I would definitely take this version the next time as I have seen the cathedral enough times now and would rather enjoy its quiet beauty on my own without having to listen to a tour guide wax on about their interpretation of the stained glass windows.  It was the next day when we realized the problems of being on the maiden cruise of a yet untested ship design.  We had heard the tale of Loreley when all of a sudden bang, a huge black cloud was to be seen at the stern of the ship.  The Captain and crew were unaware of the smoke until they suddenly noticed that the passengers on deck were trying to get their attention and looked.  Viking set a new legend.  The first time an anchor had been lowered on a Viking ship and the first time a Viking ship lost its power in the Loreley channel.  We waited for 2 1/2 hours for the tug boats to come and two us to safety where the Cumins engineers arrived to try to repair the engines.  At his point none of them were working.  We never did make it to Rudesheim.  They managed to get two of the three engines up and running about 4 am and we arrived in Mainz late.  We got off the ship and had our city tour, but the ship had to leave right away so that it could make up for lost time.  They put us on a bus where we had to travel a distance down the river to meet the ship.  We arrived before the ship did to the agreed meeting place.  We made it to Wertheim but due to the loss of time due to the ship breakdown ended up waiting forever to be picked up.  The ship was suppose to pick us up at 12:30 , then they said 1:30 and then the ship finally showed up at 2:15.  It was a fascinating town to be stuck in and they had good local bakeries which was a good thing as lunch was more than a little late that day. The next day we made it to Wurzburg and Rothenburg.  The tour this day was great and the Residenz palace is well worth a visit.  The lunch provided in Rothenburg was delicious and the town was fascinating.  Do make sure you visit the Christmas store while here.  We had to get off the ship early and take a bus to Nuremberg as the ship was still behind schedule.  I wish we had arrived in this city on a day other than Sunday as it basically was shut down as there are no stores, etc open on a Sunday.  They had a few ice cream and pizza restaurants open.  Regensburg wsa interesting.  Passau had an incredible local guide and just listening to her made the day very pleasant.  The organ concert was excellent.  I wish we had more time in Melk as it would have been nice not to have to rush to get back to the ship.  Durnstein I could have skipped without regret.  Vienna, what can I say.  I wish we could have more time.  The optional music concert was fabulous even though it was extremely hot in Vienna.  We enjoyed our time in a Vienna coffee house and the tour guide here was excellent.  Bratislava, quite honestly they could cut out the "choo choo train" and everyone would be quite happy.  By the time the tour guide described what you were seeing you were already past the building and could not see it anyhow. The town is interesting but it would have been nice to have a little more free time to explore on your own.  Sailing into Budapest at night was a magical experience.  I would say that this was the highlight of the entire cruise.  We did the next afternoon have the mother of all storms come in the afternoon, and people were quite happy to sit on board the ship and avoid going out in the rain and wind.  I wish the storm had not arrived as I would have liked to have seen more of the city.The local tour guides have been hand picked by Viking and it shows.  They were knowledgeable and entertaining.  With the exception of the tour guide in Cologne waxing on a little too long about the stained glass windows, I would say all of the tour guides did an excellent job.  I did feel gypped in Nuremberg as the ship arrived too late for us to have the city tour included with our WWII optional tour.The ship has some major safety concerns that need to be addressed immediately.  They have a hatch without railings  around it on the front deck that if someone was not watching could take a very nasty tumble down steep metal steps.  These steps lead from the galley to the lounge for the serving of food.  They do not have lighted exit signs on the doors leading to the staircases for emergency purposes.  They need to do something about the spacing in between the steel plates on the first deck.  If someone wasn't watching, they could easily catch a high heel in the hole and give themselves a nasty twist.I felt that the ship should have had better communication with the passengers.  With all the technical glitches, their term not ours, we should have been told what happened to the engine and that the ship was safe.  When the ship was late in arriving at some of the ports for passenger pick up there was no cruise staff to be fund until the time the ship was actually supposed to be there and then they disappeared again until the next supposed arrival time.  Quite a few of the staff members were brand new to Viking and it showed.The dining room staff bent over backwards.  I honestly felt that they could do with 2 more staff members  to speed up the process..  The ratio was 43 staff to 189 passengers.  Simply not enough staff.  They were still bringing equipment on board at the end of the cruise that should have been there before the ship set sail.  I think it would have been beneficial for the Captain and crew to have sailed the entire cruise at least once before they took a load of passengers.  The bumps in the night might not have been as noticeable if they had had a practice run of entering the locks.All said and done, I think we will be looking at another river cruise line the next time we do Europe.  We were disappointed after the service Viking had provided on the Yangtze River in China the year before. Read Less
1 Helpful Vote
Sail Date: March 2010
I do not always write reviews for cruises, rather do so only when my evaluation and experience seem to differ from prevailing comments and evaluations by other travelers. I booked "Tulips and Windmills" on Viking Legend before ... Read More
I do not always write reviews for cruises, rather do so only when my evaluation and experience seem to differ from prevailing comments and evaluations by other travelers. I booked "Tulips and Windmills" on Viking Legend before the ship was launched because I'd long yearned to explore that part of Europe in more depth (my paternal ancestors immigrated to the U.S. from Holland in the late 1800's), and because my husband dislikes air travel and the Legend has SINGLE staterooms which were favorably priced on Viking's Early Booking Discount offer. Later on I read negative reports and comments about Viking Legend and about Viking River Cruise company, and had some doubts in the months between booking and boarding my plane for Amsterdam on March 25. However, I knew the ship was going where I wanted to go and that the price was within my budget traveling solo, so I was GOING!! My personal experience was absolutely wonderful. Lovely ship, excellent upbeat and efficient crew, fine dining experiences, good itinerary -- nothing to complain about or really even to criticize. I am happy to give Viking Legend very high marks. A substantial majority of the 177 travelers on board the Legend's March 27 sailing were Viking past passengers, so it seems clear that many other travelers are as happy with Viking as I am. One criticism I had read was that other river cruise lines include wine with dinner, but not Viking; well, so did Viking this year. Wine with dinner had been included as part of the Early Booking package, and apparently the company decided to expand it to include all passengers. The passengers were an interesting, well-traveled, and well-educated group of people. As well as those from the United States, we had travelers from the UK, Australia, and Canada, which added to the interest of shared experiences as folks brought different perspectives to what we were seeing. Although I enjoyed every single part of the journey, highlights for me were Kinderdijk, the Delta Project, and Keukenhof. Europe had had a fierce winter so we were too early for the full tulip bloom, but even so there were some fields of brilliant color, and the pavilions were glorious with the beauty of flowers of all kinds. The Keukenhof grounds are lovely, with statuary as well as ponds and fountains and lovely flora. We were lucky on weather. Several times we heard reports that where we were at the moment was the only place in The Netherlands where it was NOT raining; several days we completed our day's activities and just as we headed back on the bus or were back on board the ship, some rain would start to fall. The two times we did experience rainfall were at the Delta Project and on Easter Sunday at Keukenhof; both of those days it was off-and-on, not ongoing. Overriding "themes" for me were the role of bicycles in this country (human population 16 million, bicycle population over 18 million, automobiles 7 million), and the great energy and cleverness of the Dutch people as they have over time continued to manage their lowlands issues. The Delta Project is amazing, and passing through the locks was both interesting and fun. I took two optional excursions and recommend them both highly: Holland north country with the vegetable auction the afternoon of our day in Hoorn, and the Kroller-Muller Museum the afternoon of our day in Arnhem. In addition to the specific interest of the places visited, both excursions got us out into beautiful countryside, reassuring us that even this most densely populated of European countries DOES have lovely open countryside, with hilly areas in the eastern areas. Viking Legend's on-board presentations were fine: a most engaging and entertaining performance by a group of folkloric Dutch dancers; a presentation on the European Union; and an excellent educational talk on the windmills the evening before our day at Kinderdijk, presented by the daughter/granddaughter/great-granddaughter of a windmill keeper who had spent much time in her childhood in the family's windmill home. Although my photo album is not ready yet, when it is it will be added to my travel photo site: [url]http://fredasphotos1.shutterfly.com[/url] It'll probably (hopefully) be posted by the end of April. If you have any specific questions, post a question in the River and Canal Cruising section of the message boards, with the title, "Question on Legend for Xoe". I booked my own air (Delta has the only nonstop Seattle to Amsterdam), took the Hotel Shuttle Bus from Schiphol to my Hotel Bellevue, a budget hotel booked on EasyToBook for 69 Euros. The hotel is very near Centraal Station so I was able to walk from the hotel to the ship for boarding the next day. All these plans worked wonderfully well, and as hoped. My Cabin 337 was one of 5 single cabins on Legend; there are 2 on the top deck, 2 on Deck 2, and 1 on Deck 1. My #337 was adjacent to the library at the stern of Deck 3, and I loved the location. At a moment's notice, I could pop into the library and out a door to see or photograph anything on either starboard or port side of the ship. I'd guess that the other single on Deck 3, #309, is an equally good location and would mean less walking to the lounge or dining etc. The cabin design and layout are good. Bed is a couch that converts to a bed, but this was very comfortable and resulted in more floor space, which I appreciate since I do yoga stretches each morning. I loved having the French balcony for fresh air when I opened the slider; I had it open a bit every night. The climate control in the room worked beautifully, including an "off" position for times I wanted the slider open. There are outlets for both U.S. and European plugs, so charging camera batteries was no problem, nor was there a need for a converter. Great room! (NOTE -- CORRECTION: This form asks how many ports we visited. We had NINE ports; the maximum choice given on the form is 6 so that's what I marked -- but it's wrong, should be 9.) Read Less
Viking Legend Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.0 4.5
Entertainment 3.0 4.1
Public Rooms 5.0 4.6
Fitness Recreation 3.0 3.4
Family 1.0 3.4
Shore Excursion 5.0 4.4
Enrichment 3.0 4.4
Service 4.0 4.7
Value For Money 4.0 4.3
Rates 4.0 3.9

Find a Viking Legend Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise