11 Helpful Votes
Sail Date: October 2015
This was my first Viking river cruise and it did not disappoint in any way. Russia was nothing like we expected. It was warm and friendly, with culture coming from all sides. The architecture and places we were escorted to. The food ... Read More
This was my first Viking river cruise and it did not disappoint in any way. Russia was nothing like we expected. It was warm and friendly, with culture coming from all sides. The architecture and places we were escorted to. The food on the ship along with the whole layout of the dining arrangements. The knowledgable guides who not only escorted us and had an incredible knowledge of all aspects of Russia but gave lectures (talks) on the history of Russia. The entertainment delivered on the ship by the most experienced and caring hotel staff. The cleanliness and the care of the cabin by the cleaning staff was brilliant. All of the above plus more made this holiday one of the best we have taken. I could not recommend it highly enough. Although this holiday was not cheap, it was worth every penny we spent. Saw some amazing places and met some lovely people from all over the world. Will definitely be going on another Viking cruise soon. Read Less
5 Helpful Votes
Sail Date: September 2015
I thought the Waterway of the Tsars cruise was excellent! Everything was done to make passengers feel comfortable and we had so many interesting experiences I am still in awe thinking about it. I also enjoyed talking to the tour ... Read More
I thought the Waterway of the Tsars cruise was excellent! Everything was done to make passengers feel comfortable and we had so many interesting experiences I am still in awe thinking about it. I also enjoyed talking to the tour guides and other people who worked on the ship, which I felt gave me more of an idea of what life is really like in Russia. Of course this cruise was just a brief overview, and life on a daily basis is much different from a short ship adventure, but I was impressed at the intelligence of the guides, the quality of the food, the service, and the helpfulness of most everyone on board. It must be a bit like herding cats to deal with such a large group of people, and I thought that every attempt was made to make it a great experience. You could opt for whatever extras you wanted, or just opt to hang out on the ship and do as you pleased. Several people on this cruise especially impressed me. These included Kathrin, the Program Director, Alexei Kostukov, one of the guides, and another guide, Misha Ryabokorov. I didn't get to talk to the third guide as much, Andrej, but he was also very helpful. I also enjoyed two of the wait staff and thought they were very helpful, a young woman from Siberia named Anastasia, and a man from the Phillipines, Rommel. I am still in a state of shock at how wonderful the culture of Russia is and how different and yet the same life there seems to life here. I only knew of Russia from books, movies and music, and seeing and experiencing it in person gave me more of a sense of the place as it really is. Read Less
7 Helpful Votes
Sail Date: September 2015
This was our first cruise of any sort, but hopefully will not be our last. Wonderful experience, staff at all levels were superb. Plenty to do and see every day. Our stateroom was bigger than we expected and the bed really comfortable. ... Read More
This was our first cruise of any sort, but hopefully will not be our last. Wonderful experience, staff at all levels were superb. Plenty to do and see every day. Our stateroom was bigger than we expected and the bed really comfortable. The excursions were on the whole really good and very interesting and the guides both from the boat and the local ones were excellent. The daily newspapers and the daily information sheets were really helpful. Wifi connection was much better than expected. The restaurant was great, especially liked the no reservation policy. It was nice not always to have a buffet in the evening. Sometimes the wine service was slow. The only reason we have not given it 5 stars is the tipping problem. Not only having to worry about it, but also we did find the guidelines given to us quite confusing. We would like to either have it included in the price or the guidelines made more simple. Read Less
2 Helpful Votes
Sail Date: September 2015
This was my aunt's cruise and I was accompanying her to help her as she is elderly. I was pleasantly surprised with the help we received although we were very self sufficient. The advice that we received regarding where we were able ... Read More
This was my aunt's cruise and I was accompanying her to help her as she is elderly. I was pleasantly surprised with the help we received although we were very self sufficient. The advice that we received regarding where we were able to go with her walker was excellant and they accomodated us where possible. Viking cruises was very helpful with information prior to the trip and we were not dissapointed when we arrived. The crew was very friendly and the program director was very organized and everything was on time. The shore excursions were excellent, well thought out, and very informative. I wish we could have taken in all of the optional excursions but there were too many to fit in and we had to have some rest time! Dining was excellent, we always had a choice of local offerings, but if you wanted to stick to the basics, they were on the menu as well. The only downfall of the Russian cruise is that we were not docked within easy access of the cities. We were well out of town and had to do the shore excursions. It limited our freedom, but since the shore excursions were great, it was not a deal breaker. The entertainment on ship was not top class and therefore we didn't go into the lounge at night. I loved the Panorama bar during the day as it gave us the opportunity to sit in an area that had the perfect view of the landscape while sailing while you played cards, downloaded your pictures on your computer, or enjoyed a leisurely drink. I also liked the Russian language lessons and the lectures about the history and culture and also the meetings in the evening before then next day's excursions. It really brought the whole experience together. I met a lot of wonderful people and would definitely recommend Viking Cruises to anyone who is interested in a river cruise. Read Less
1 Helpful Vote
Sail Date: June 2015
A tour of St. Petersburg, RU was the only item on my bucket list and I was delighted to have accomplished my longtime goal. It was an excellent cruise including the accommodations on board the ship, the food, the chef, the servers and the ... Read More
A tour of St. Petersburg, RU was the only item on my bucket list and I was delighted to have accomplished my longtime goal. It was an excellent cruise including the accommodations on board the ship, the food, the chef, the servers and the tour guides. All were very friendly and knowledgeable. Some didn't hesitate to go out of his/her way to provide service beyond the expected or to share information that made the trip so interesting. The ports of call were very interesting. I thoroughly enjoyed learning the history of the region and hearing first hand descriptions of life during the Soviet era. The on-board lectures were well organized and informative. My greatest reward was touring the many churches and palaces and viewing the art and architecture. My only disappointment was the modern/interpretive dance ballet on the first night. I was expecting to see a traditional, classical ballet. But I will not judge my entire experience on that one night. Overall, Viking more that met my expectations and would would not hesitate to book with Viking again. Read Less
Sail Date: July 2011
The Moscow to St Petersburg Cruise on Viking Kirov [now called Truvor] which my wife and I took cost us £6000 not including spends. We were impressed that so many excursions were included but these were all to tourist traps apart from ... Read More
The Moscow to St Petersburg Cruise on Viking Kirov [now called Truvor] which my wife and I took cost us £6000 not including spends. We were impressed that so many excursions were included but these were all to tourist traps apart from the optional "home viisit" which sadly we missed but which we were told was superb. 90% of passengers were American which suited me fine better that having 90% Brits in my opinion. many of the problems were not of Vikings making these were mainly caused by traffic particularly in Moscow. Our flight Heathrow to Moscow was 3.5.hrs. Coach from Moscow to Boat 25k or 15 miles took 4 hrs. Again not Vikings fault but not a good start. Traffic in St Petersburg was not so bad. Russia does not have a good tourist infrastructure other that in Moscow and St P. HoweverThe Kremlin and Peterhof were highlights. Along the river there were only touristy villages and towns with endless dolls for sale. There were only churches/monasteries/cemeteries etc to visit along the river. I would have welcomed a trip to an Accountants Office for some light relief. On board it could not have been better. Accommodation/Food/Staff including guides etc were superb. Especially Nadya and Julia but most of all the Cruise Director- a German lady with a brilliant sense of humour.! This cruise is not for the unfit and there were plenty on board who could have benefited by missing out a few meals but the food was so good it was hard to resist. Altogether a wonderful experience but hard work. Certainly bear in mind the Moscow traffic which can add substantially to the length and reduce the enjoyment of excursions. Some of the excursions are (as stated in the brochure which some obviously did not read) over uneven ground with steps. The Cruise was just a bit overpriced considering our Visas cost £125 each and we had to add pre and post flight hotels. Read Less
Sail Date: July 2010
Our cabin was a good size and the bed was comfortable; linked twins, with 2 duvets. The shower room was small, but reasonable and there were good sized fluffy towels and also face towels. Storage space in the cabin was adequate, with ... Read More
Our cabin was a good size and the bed was comfortable; linked twins, with 2 duvets. The shower room was small, but reasonable and there were good sized fluffy towels and also face towels. Storage space in the cabin was adequate, with sufficient hangers. A large bottle of water was provided every day. We had a 'fridge and a safe. We were glad to have a cabin in the bows of the ship as it was further away from the engine. The curtains were heavy and kept out the light. There was air conditioning, but it found it difficult to cope in the heatwave. The laundry service was very expensive. The lunches and dinners were excellent and consisted of several courses. Breakfasts were good but we would have liked more low cal. choices. The Philippino waiting staff were friendly, spoke good English and could not have been more helpful. There was 'free seating' in the restaurant. House wine was included, but was not very good. We opted for the drinks package; money paid up front to include cocktails, a choice of good wines, spirits and juices, water and soft drinks. Excursions were well organised and our guide, who spoke excellent English, was very good. Earphones were provided. these enabled us to hear everything said by the guide. The more popular sights were very crowded and very hot in the heatwave.Smaller events were unexpectedly fun, like Russian doll painting classes and a cookery lesson. On-board lectures were excellent. The staff were friendly and helpful at all times. The port of Moscow where we docked was rather a surprise at first, located by a semi-derelict building which sometimes had music blaring from it. However a park was behind this and there was easy access to the Metro for the brave! The Metro is worth seeing, as it contains a variety of art and some wonderful sculpture. Red Square and the Kremlin are sights not to be missed. The Kremlin is best visited with a group, otherwise the queues to get in can be horrendous. Lenin's tomb can be visited at times and it is free. It felt rather spooky. One is forbidden to show any sign of amusement and we were told to take passports, as an involuntary giggle can result in police questioning. The big department store, GUM, was a disappointment to most people, except possibly the very rich. It was not like stores in the West. However the building was worth seeing. There was an underground shopping mall opposite which was more user friendly and air conditioned. We went to an evening performance of folk music, showcasing Russian instruments and everyone loved it. Read Less
Sail Date: June 2010
This was our first big river cruise and we are so happy that we chose Viking. Our cabin was small, but adequate. We had a wonderful view of the river (unless we were tied up next to another ship in port). I brought my computer and internet ... Read More
This was our first big river cruise and we are so happy that we chose Viking. Our cabin was small, but adequate. We had a wonderful view of the river (unless we were tied up next to another ship in port). I brought my computer and internet access, though spotty, was adequate. Meals were fabulous. Each one was a winner, some better than others. The restaurant staff, all Filippino, were excellent. We loved Mary Jane, our waitress. The ship staff was pleasant, though not all spoke English and sometimes I met a blank stare when I attempted to get information at the front desk, but someone else was along soon enough to answer my question. There were varying degrees of competence among the tour guides. Some were excellent performers, others were not, though they had great command of the information. (Sadly, we did not have one of the better performers). There were several activities, including lectures, Russian lessons, a Gershwin concert, a talent show, a couple of special dinners, lessons on buying gifts, and of course the vodka tasting. Special notice must be given to Victoria's lecture on Gorbachev...best lecture of the whole trip. Material I read before the cruise said there were spa and massage (and hairdressing) facilities on board. We never saw sign of those, but the ship had been recently renovated and perhaps those were eliminated with the remodeling. Most of the optional excursions were well worth the money, though Moscow by night was less spectacular than I expected. I loved the opportunity for all the musical performances. This was our first trip with Viking and from reports I have read, people are not all satisfied with it. If this is one of their "less satisfying" cruises, I look forward to one that gets high marks from everyone, because I certainly give this one high marks. Read Less
Viking Truvor Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 3.0 0.0

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