22 Viking Ocean Viking Jupiter Senior Cruise Reviews

Only supposed to be 1 night at sea but due to weather we had 2 consecutive days and could not go outside. Ship could not visit Gdańsk. Been with Viking river cruises before And delighted with professionalism of the staff. Visited ... Read More
Only supposed to be 1 night at sea but due to weather we had 2 consecutive days and could not go outside. Ship could not visit Gdańsk. Been with Viking river cruises before And delighted with professionalism of the staff. Visited places we wanted Togo Outstanding staff and food with a variety of restaurants to choose from. Our favourite was the world cafe. No rigid seating in any restaurant and plenty of tables for two.the drinks flowed at dinner and lunch too. Beautiful floating palaces. The evening entertainment was of a high standard and varied.matthew singing during the evening in the explorer lounge was excellent too. The enhancement programme was rather high brow for our tastes, however. Excursions were well arranged with no queuing to get on and off. Included excursions were orientation tours of each city. There was a large variety of additional excursions but we considered these expensive and only did ones in St Petersburg. Viking is an outstanding company but you do need to be aware that customers are predominantly Americans. Read Less
Sail Date September 2019
This was the best cruise we have ever been on! Our first experience with Viking was a horrible river cruise. We were very hesitant to go on another Viking cruise. However, this Viking ocean cruise was the best cruise ever! We have already ... Read More
This was the best cruise we have ever been on! Our first experience with Viking was a horrible river cruise. We were very hesitant to go on another Viking cruise. However, this Viking ocean cruise was the best cruise ever! We have already signed up for another one in 2020!! The ship was always spotless even with all the rain we encountered, every crew member was always extremely courteous and professional, the food was exceptional and wait staff were highly trained, every organizational skill was flawless from the docking procedures, evacuation drill, getting passengers to shore excursions, or even daily announcements. The Explorer desk people were very helpful and professional no matter what our inquiries were about. We had 2 days before the cruise, arranged by Viking. The arrangements were wonderful. A very enjoyable hotel, location, and accommodations. We can not say enough positive things about this Viking Jupiter and all of its crew! We are excited for our next Viking cruise in 2020! Read Less
Sail Date August 2019
Everything (ship amenities, food, shore excursions, service people, entrainment) on the Viking Jupitor was absolutely great and wonderful. The biggest concern I had going on this cruise was eating the food as I am gluten free. The was ... Read More
Everything (ship amenities, food, shore excursions, service people, entrainment) on the Viking Jupitor was absolutely great and wonderful. The biggest concern I had going on this cruise was eating the food as I am gluten free. The was all labeled and I did not have a problem feeling ill. The restaurant supervisor was excellent and went out of his way to make sure I was happy with the food. On the second day at dinner, I asked if they had gluten free brownies and sure enough couple of days later, i had gluten free brownies with ice cream for desert. On the shore excursion tours, the tour guides were very knowledgeable and provided excellent tours. Having the wireless earphones was great. You didn't have to crowd around the tour guide to hear. You could hear the tour guide 20 feet away. Heather Clancy was an excellent cruise director and Javier Rodriguez did a great job telling us about the shore excursions. We liked the ports of Norway the best, then Stockholm. St Petersburg was good, but is was so crowed with tourists. We really liked the St Petersburg Ballet. Great wonderful cruise. Read Less
Sail Date August 2019
We celebrated our 45th and wanted the best for this event. Great cabin and fabulous cabin stewards. The entertainers were awesome, especially Matthew. Bartenders were total service and personable, especially Carlos and CJay. ... Read More
We celebrated our 45th and wanted the best for this event. Great cabin and fabulous cabin stewards. The entertainers were awesome, especially Matthew. Bartenders were total service and personable, especially Carlos and CJay. Interesting excursions and we had a wonderful time in each port. The food!!! Oh my, we didn't have anything that wasn't fantastic. My husband was especially happy about the Alaskan King crab legs, we went for those, then went for a drink At the Explorer's Lounge for drinks, then to dinner. Our favorite dinner was the Chef's table Mexican night. Loved Ivan for wine and Mario for service! The spa was wonderful and we ended up getting massages which is just what we needed after all the excursions. Excellent masseuses! Cruise director, she was amazing. "See you around the ship." Read Less
Sail Date August 2019
My wife and I are in our late 60's and still quite active and like to travel with friends. This will be our second Ocean cruise and we have done two other Viking River Cruises. I like the cruise idea since you pack and unpack only ... Read More
My wife and I are in our late 60's and still quite active and like to travel with friends. This will be our second Ocean cruise and we have done two other Viking River Cruises. I like the cruise idea since you pack and unpack only once and you travel at night to a new port. On this cruise we were able to see the diversity in the different countries in the British Isles and go to many places where we would probably not go to, all of which were interesting to us. Usually I would have extended the trip on the front end in London, because it is such an amazing city, but we had been there for a week at Christmas with our daughter and had seen a lot of the sights. We did fly in early Sunday and had a full day, although a bit tired to explore the city. We are pretty good getting around ourselves and booked the inside Buckingham Palace and garden tour at 12:15. We LOVED getting to see inside the Palace and the grounds. Definitely try to do that if you go. I will now try to summarize the different parts of the cruise. The Jupiter was stunning. It was just like our first boat with probably very minor tweeks for improvement that we would not even notice. There was a great diversity of places to be on the boat and be a quiet or active as you want. The boat was big, but not too big. It never seemed crowded to me. The Spa area was very well done with a nice changing areaa and indoor pool with a very cool Nordic experience cold room onboard. Their was also a pool in a large atrium area that have plenty of seats near the windows on the outside. Finally there was a great small infinity pool and hot tub on the aft on level 7. Our room was a deluxe veranda which was fine for us. The bed was very comfortable and a king size bed. I am 6'4" and slept well. The bathroom was a good size but crowded for 2 people. We loved our veranda but honestly did not use it much. The Crew----We found the crew on the Jupiter excellent and very hardworking. From the General Manager to all areas of operation- we thought the crew was outstanding. We were able to interact with many crew members and the one theme that came out was that they loved Viking better than others they had been on. The crew was very happy. We have been to nice resorts like Sea Island and found the level of service on par with that experience. Food-We found the food very good to excellent . I thought the best food was at Manfredis (the Italian option) but that is also my favorite food. When you get your first opportunity go ahead and book reservations at either this restaurant or the Chef's Table, both of which was good. The Dining Room option was great also and usually had a wide variety of meal options. Since we ate at different areas in the dining room, we did not have the same server every night. We usually ate at the buffet for breakfast which had GREAT fresh fruit, about any breakfast option you could imagine, and omelet stations. Bottom line-The food ranges from good to excellent. You will not go hungry. Oh, I almost forgot, Mamsen's was a grill option on level 7 toward the pool area. They have great grill options and salads which were delicious. Entertainment-We found this area to be good to excellent. The four young singers were quite good and gave a variety of performances whcih we loved. There were also several times when local talent was brought in which was fun. The band on the ship was EXCELLENT and were the male and female vocalists. They performed both in the theater as back up to the singers and by themselves in Torshavn, a small lounge . We found the music excellent, but do not expect a carnival type atmosphere on this boat. Speakers- The speakers were good not great, but still very imformative. We have had better speakers on other boats, but thought they were good and discussed some tough topics like BREXIT and the Ireland-Northern Island issue. Cruise Director-Heather. I saved the best for last. WE have been on 5 other cruises and Heather was the best BY FAR cruise director we have ever experienced. She was a great speaker, funny, on topic and talented. In a previous life she was an opera singer and had to put together a show at the last minute (5 PM for a 9:00 pm show) due to a sore throat of one of the singers. Her performance was outstanding!!! But, I loved just her daily talks and her general interaction. She had the ability to make mundane things interesting. Excursions--We found the excursions to be good and gave a lot of options. Since we booked this trip very late-in June, we could not sign early, but found that most of tours opened uo that we wanted. The only negative is getting on and off buses and is a process which they handled quite well. I would give the tour leaders high marks in each area!! We usually did the included tour and then did things on our own at the other parts of the day. I did talk to other that did some of the options and they all seemed to like them. One tip is when you are in Invergorton and you play golf, there is a Top Ten golf course in the WORLD about 30 minutes away called Royal Dornoch. You can book you own times and but you will need a morning time, as you must be back on the boat by 4:30. I did this on my own and rented a car from Ken's for the day. Amazing course -it is my favorite course ever and I have played all the Open courses. Finally, on the Bergen stop I booked the Norway in a Nutshell trip. It is a series of trains, buses and ships which shows you fiords and beautiful country. It is about 10 hours but well worth it. There is no hand holding or person, just tickets but it works quite well if you can get around and feel comfortable travelling on your own. We loved the trip and I guess the only negative was trying to book a future trip. We met with the future trip person and just did not enjoy the experience. I liked the option, just not the experience and we chose not to book. In summary, Viking ships, crew and experiences are great!!! we plan to come back in the future. One final note- if both you and your wife drink, the drink option is a good deal for part of your trip. We did not do it, but some of our friends did and loved it. Also, since we were travelling just with us, it allowed us to meet some amazing new friends we hope to see in the future! Read Less
Sail Date July 2019
It was one of the few cruises that visited Shetland. I have watched the television series of the same name and I wanted to see the setting first hand. This was my first Viking Cruise and I would put it in the same category with Cunard. ... Read More
It was one of the few cruises that visited Shetland. I have watched the television series of the same name and I wanted to see the setting first hand. This was my first Viking Cruise and I would put it in the same category with Cunard. I enjoyed the relaxed less formal atmosphere. The cabin was comfortable and the room attendants provided excellent service. The cuisine in all the dining rooms was exceptional; my sister and I especially enjoyed The Chef's Table and Manfredi's. We appreciated the outstanding wine recommendations that the sommeliers provided and the staff's table service was commendable. In fact it is hard to imagine how the pleasant service of the staff could be any better. We had several favorites at the restaurants and bars. The included tours covered more of the sights than I expected and the optional tours were a good value. I recommend the Rugged Beauty of the North tour on Shetland (especially if you are a fan of the television show). Read Less
Sail Date July 2019
After 26 cruises this was our first on Viking; surely, not our last. I'll get over our one gripe first and move on to the positives. On the evening sail from Bergen, we visited the ship's apparel shop in search Viking's red ... Read More
After 26 cruises this was our first on Viking; surely, not our last. I'll get over our one gripe first and move on to the positives. On the evening sail from Bergen, we visited the ship's apparel shop in search Viking's red and white signature Dale of Norway sweater. My wife resisted buying other attractive sweaters in Bergen's shops with Viking's signature sweater in mind. The shop had no stock of size medium. The excuse was that they sold out on the last voyage. That is lame excuse since we just sailed from the cruise line's home port and the Dale of Norway production center. The salesman offered no recourse, eg. a special order that could be shipped home, and assumed a rather indignant, huffy attitude. The message. "Clients from the Bergen cruise origin aren't as worthy as those from the Greenwich start of the same cruise itinerary." That said, now to to the cruise. Despite scheduling 13 excursions in 11 ports over 13 days, we felt that this was one of our more relaxing cruises. The casual, unbustled on-board environment undoubtedly contributed to that feeling. We used Viking Air for flight arragements and arrived in Bergen around noon after a short connecting flight from Oslo. There were at least half a dozen Viking representatives at the airport to assist passengers and get us on the way to the ship. This exemplifies a typical pattern that we experienced on the whole cruise. Ample Viking staff are readily available where needed to assist customers. A seamless check-in at the port had us in our stateroom before the scheduled time. Our luggage had already been delivered, a first time experience on any cruise. The Atrium serves as the core public area from deck 1 to 3. Above The Viking Living Room on deck 1 with its nooks of lounge furniture, book collections and artwork, deck 2 has a perimeter balcony with lounge and table game areas and deck 3 features sitting areas along with exhibits of Norwegan traditional ceremonial dress; deck 2 has a nook with Viking cultural artifacts. My wife, a serious fiber spinner, delighted in the spinning artifacts. Stateroom corridors and public areas abound with artwork. Explanatory narratives are available through an on-board dedicated phone app. At the head of the grand staircase in The Atrium is a 2-deck electronic panel with changing images of Norwegan and Viking culture and the voyage's port areas. Beneath the staircase is a garden of multi-colored visual delights. At the deck 1 staricase base performance space features daily soothing classical performances on the Steinway by Olga, resident pianist, and the Viking classsical duo on violin and cello. Other performances included well chosen port-based ensembles providing local cultural programs and the ship's staff who shared diverse talents. Deck 7 offers other retreats at Mamsen's, where light fare is available, and in the Explorer's Lounge with its bow views and bar. A mezanine extension of the Explorer's Lounge on Deck 8 privised additional views and seating nooks. Midship on Deck 7 is The Wintergarden, a quiet retreat where most afternoons feature Afternoon Tea at 4:00 with the accompaniement of the ships classical artists. The pool area expands lounging and eating space, all or part of which can be covered by the retractable roof. Special buffets and entertainment are features. And for the always exposed to the elements, there is the infinity pool on the stern outside The World Cafe. And, back to deck 1 for Torshaven, a cozy club like venue for seminars and evening dancing from 9:00 to Midnight. The Star Theater's informal lounge atmosphere is a relaxing place for tour meet-up and for guest lecturer presentations. Sofa pillows with images of Norwegan performance and artistic celebraties on one side and the autograph on the other typify the Viking touch. Four lecturers on our voyage informed and entertained us. To celebrate the July 20, 1969, moon landing, retired USAF pilot and astronaut Karol Bobko shared experiences and related the technoogy of space exploration. He also gave presentations in the shipboard planetariumn on deck 8. Ship passengers celebrated the moon landing at 8:17pm on July 20th with pastries in the Atrium that included a chocolate replica of Apollo 11. William Thayer's lectures offered insight into the energy production technologies that are active in he North Sea. Other topics included the British pursuit and sinking of the Bismarck in WWII and the "Breaking if the Enigma Machine," a step in the development of today's digital computers. Dr.Michael Fuller combined archaeological artifacts with historical evidence in lectures about Viking and Northern European history. (Without historical documentation, archaelogy is speculation.) Particularly interesting was his presentation on the Hanseatic League. He met with passengers in nooks around the ship to pursue a variety of individual interests. Notable is Russell Lee, who synthasized complex topics from history and current events into connections that are often missed among the detail of events. He was literally up-to-date, including his visuals, with his Brexit presentation on the day that Boris Johnson became the UK's PM. Outstanding was Lee's presentation "Baa, Baa Black Sheep - How Wool Transformed Medieval Europe." He included his wife demonstating a centuries old spindle technique that persists today in spinning yarn. The only tidbit he omitted, according to my wife, was how the word "sabotage" became part of our vocabulary because of the industrialization of weaving. If you miss the lecture theater presentation, it's available 3 hours later on the ship's TV, not just an fuzzy video of the stage presentation, but with the presenter in a quarter panel and sharp graphics taking up the rest of the screen. Great Viking Jupiter production team! While on technology, kudos to the full-time internet service included in the cruise fare. Wi-fi access is throughout the ship, and there are desk top PCs located in a "nook" of The Living Room. Most passengers used their own devices. An on-board "trechie" can assist. Viking Jupiter's internet service is the fastest, most reliable that we have experienced on a cruise ship. Also, amenities include wine (red and white) and beer (light and dark). Menu beverages have a modest charge, eg., $7.50 (including gratuity) for a Manhattan. No charge for all the bottled water you want. And, no charge for the daily refrigerator set up of soft drings, snacks, and Toblerone chocolates. Spa facilities have no surcharge.. Unwind in a sauna, a cold tub, the Snow Room, a hot whirlpool or churning pool. An ample variety of standard fitness equipment is also available.Spa treatments are available at fees comparable to other cruise lines. While I was pleased with a massage, my wife was less so with her facial. She noted a harsh abrasive material used on the skin that she hasn't experienced before. And, after leaving the spa, she discovered unpleasant blotches of a greasy cream on her skin. And, let me not forget the included excellent self-serve laundry facilities on 4 of the 6 cabin decks (soap is included). So nice not to be nickeled and dimed. One can opt for individual paid launtry at reasonable rates. Repeat: So nice not to be nickeled and dimed. For us a genuine surprise was a bottle of sparkling wine and cake delivered to our stateroom. Viking graciously added to celebrating our 50 years of marriage. And, the on-board dining; overall - excellent. Several individual dishes were too salty (some chefs know only that "spice"). We didn't eat at Mamsens, noted for light fare, but enjoyed the no-surcharge specialty venues. First night out was The Chef's table featuring regional Nordic cuisine. International cuisines rotate avery few days. We chose the Nordic which was excellently prepared and plated for full enjoyment. We also enjoyed an evening in Manfredi's Italian Restaurant, where portions easily contribute to expected weight gain on a cruise. One can book as many meals in these restaurants as there is availability. The Restaurant is the main dinner venue with multiple sections that avoid the "heard feeling" on other cruise lines; one can actually enjoy conversation without straining. Overall excellent well plated dishes with reasonable portions served by attentive staff who remember us when we repeat at their tables. Thank you, Henry for your songs and attentive service. For a snack, on the pool deck, light fare is available, including what may be the best hamburger at sea. Vegans can also indulge. And, The World Cafe serves for a breakfast buffet as well as lunch and dinner. Customized omlets are worth the few minutes' wait. Sometimes staff were overwhelmed by passenger needs, but they were attentive and (with few exceptions) handle the demands well. Buffet food is among the best we have had. Do no pass on the ice cream and pastry selections. Seek out the daily pizza options that go well with a Viking beer at lunch. As related above, Viking clientele are learners. Each port includes one tour. Additional, paid tours are available. Most included tours are city drive throughs with a couple of stops. Our Dublin 3 hour city tour had an excellent guide. He related neighborhood histories along with those of major monuments. He summarized economic conditions in the city and country as well as the possible Brexit impacts. Included was a 45 minute stop at Jubilee Gardens. We were able to hop off the bus to explore Temple Bar on our own. On the Orkney Islands the included tour got out of the port of Kirkwall into the countryside, and included a too brief stop in the seaside village of Stromners. My bride found a shop with her favorite roving from the native North Ronaldsay sheep - a breed that cannot be exported elsewhere in the world because of its particular seaweed diet. Plenty of time was allowed for a stop at the neolithic Ring of Brodgar, a predecessor of Britian's more famous henge. Port Ulapool's included walking tour was perfect for getting a sense of a western Highlands Scottish seaside community, and included a pub stop with adult and bakery refreshments along with lively local music. We felt that the guide gave a reasonable overview of life in the community. Comments do not include all of out complimentary tours. Among the paid tours we enjoyed The Beatles Experience tour in Liverpool, except for the hot, stuffy museum at the end. Otherwise the ecellent guide and typically cramped bus seating are worth the effort for "Fab Four" fans. In Edinburgh the Rosslyn Chapel and Glenkinche Distillery tour were well done. One has to suffer an excessive crowd at the chapel. So, it takes effort to appreciate the complexity of the architectural gem. Do leave a few coins to support the chapel cat. The distillery tour with guide Willie was excellent; that's from a Kentucky resident bourbon enthusiast. Very disappointing for a train enthusiast was the Ffestiniog Railway and Lunch tour at the Holyhead port. We arrived at the train depot with barely enough time to board - no time for photos. Photo opps were "promised" at the terminus. By the time most of the photogs in our group got to the head of the train the engine was decoupled and on its way through the rail yard. Then, we had to rush to a bus to get to the next stop, lunch in a hotel in Betws-y-Coed with provided meal and time to wander the community that reminded me of Aspen, CO, without the opulence.We traveled through the Sodonia highlands, Wales slate producing region, distinct part of the UK. A positive with the Viking tours is that the limit seems to be around 25. So, one doesn't feel like part of ther herd. We took 7 included and 6 paid tours over the two weeks. So these comments offer only highlights. Preparing us for each port was a presentation by the cruise director and the shore excursion manager. Special kudos to Vicki, the cruise director. She was genuinely engaging and totally professional; and very unlike cruise directors on most prior non-Viking cruises, did not act like a clownish buffoon. I do fault the tour director, however, Javier, for a demonstrably lack of personal knowledge about some port tours. Debarkation, not a welcome 5:00am rise to be ready for our 6:15 group to end this Viking experience. In The Living Room we had fruit, breakfast pastry, and beverage options as we awaited our group call for airport transport. Friendly Viking staff were at every turn, literally as we left the ship. On the 90 minute bus ride to London-Heathrow Airport, a Viking representive gave us a guided narration through the London neighborhoods and assisted at our airport arrival. As my wife said, "This is one cruise that we return from without needing a vacation." Thanks Viking staff and Viking Jupiter crew. We'll be back! Lecturer quality is one reason for booking an Inside Passage Alaska cruise for 2020. It will be our fifth in the region. We look forward to the Viking difference. Finally, I have kept a spreadsheet for costs on prior 26 cruises and on this Viking cruise. For comparable 2 week cruises our Viking costs were only $300.00 more. I attribute this to the longer air distance to Norway. By comparison to US carriers, SAS to Norway and BA from London to the US provided FAR SUPERIOR comfort, food, service, and amenities in the same passenger class, Economy Comfort/Economy Plus or equivalent level. Read Less
Sail Date July 2019
We chose Viking Cruises because of its' reputation as being the best cruise line in the industry. The British Isles Explorer cruise allowed us to see ports we had not visited before in Norway, Scotland, Northern Ireland, Wales, ... Read More
We chose Viking Cruises because of its' reputation as being the best cruise line in the industry. The British Isles Explorer cruise allowed us to see ports we had not visited before in Norway, Scotland, Northern Ireland, Wales, Ireland and England. The included tours were excellent. In fact' we added 4 tours (total 18) to insure we saw all the things we wanted to see during our 14 day cruise. The ship was fastidious, the crew was efficient, friendly and accommodating. Food was very good and plentiful. Complimentary wine and beer with lunch and dinner a definite plus. Stocked minirefrigerator with free soft drinks and snacks unheard of. On board entertainment exceptional. Everything about the cruise was beyond our expectations. Even warm wash cloths handed to us when we returned from our tours. Talk about being pampered!! In our minds, Viking set the benchmark for excellence and we would be hard pressed to choose another cruise line in the future. What a wonderful time we had! Read Less
Sail Date July 2019
Viking provides their customers with top of the line service, amenities, cuisine, tours and entertainment. As our first cruise, we wanted a premier experience with ease of planning and execution. Viking met and exceeded our expectations. ... Read More
Viking provides their customers with top of the line service, amenities, cuisine, tours and entertainment. As our first cruise, we wanted a premier experience with ease of planning and execution. Viking met and exceeded our expectations. They make sure that you are treated with kid gloves from the phone call to their excellent customer service agents, to flight planning, transportation to/from the ship, and room accommodations. Our cabin was first class with a spacious veranda, bathroom/shower, amenities, king size bed, wide screen TV and closet. We toke advantage of all the entertainment and education seminars which were first class. The included shore excursions were perfectly executed and the right amount of time, allowing us to get off the luxury buses several times, and return to the ship for lunch and then take the ship side buses to the local town(s) for shopping and eateries. We have two other cruises and river cruises scheduled as a result, and Viking is providing excellent discounts for returning customers. Read Less
Sail Date July 2019
We have been on over 40 cruises including Celebrity,,one of our favorites up until two years ago, as well as Regent, Oceania,Crystal and others. Our first Viking Ocean cruise was last year with friends and we were so impressed we booked ... Read More
We have been on over 40 cruises including Celebrity,,one of our favorites up until two years ago, as well as Regent, Oceania,Crystal and others. Our first Viking Ocean cruise was last year with friends and we were so impressed we booked the June cruise that sailed Norway to London. We thoroughly enjoyed all aspects of the cruise. The ship was spotless, the entire crew more than friendly and efficient and the ports of call were outstanding. While on board we decided to book two additional cruises with Viking Ocean besides the October and this coming February cruise we had already booked previously. While the food served is very good and really nothing to complain about, the food offerings on both Regent and Oceania are a slight bit better as there is more variety offered. For us that would have never made a difference since all other aspects of cruising on Viking won us over. Read Less
Sail Date June 2019
We wanted to see the fjords, and, a friend suggested looking at Viking for possible cruises. We picked out this cruise and it was perfect: the only fault (I have to find something) was that they didn't have Guinness on board. The ... Read More
We wanted to see the fjords, and, a friend suggested looking at Viking for possible cruises. We picked out this cruise and it was perfect: the only fault (I have to find something) was that they didn't have Guinness on board. The Viking Jupiter staff were courteous and efficient in an unobtrusive manner. The food was great with an excellent variety. The stateroom was always clean and tidy. The live entertainment, each evening, was designed to perfectly target the age group of the audience. The excursions were educational, interesting and well guided. Yes, we are hooked and have booked a Viking river cruise for April 2020. Furthermore, we are in the preliminary stages of booking a Mediterranean cruise for 2021. In summary, it was an amazing first cruise: we couldn't have asked for anything more. As one of the other passengers stated to us "you have picked the BEST for your first cruise". Read Less
Sail Date June 2019
We heard others talk of the exceptional service on Viking cruises and we had sailed on Norwegian and Princess in the past. Viking is definitely at the top of our list. There was no waiting to embark. We were given a timeframe for our ... Read More
We heard others talk of the exceptional service on Viking cruises and we had sailed on Norwegian and Princess in the past. Viking is definitely at the top of our list. There was no waiting to embark. We were given a timeframe for our cabin type and went right onto the ship after checking in. Though we couldn't access the cabin immediately, we were offerred a glass of champagne and invited to dine in one of the many restaurants.Our bags were delivered within hours and our cabin attendants introduced themselves and asked if there was anything we needed. The employees were the friendliest we had encountered on any of our cruises. We enjoyed the lectures on various topics as well as the beautiful common spaces where one could sit and read or visit with others. We especially liked the included tours in every port though we did pay extra to visit Monet's Giverney and it was magical. It was such a wonderful experience that we've decided to book another Viking cruise. Read Less
Sail Date April 2019
This was our first ocean cruise with viking. We had 2 days in madrid, spain prior to the cruise. The hotel, tours, services, and transfer were excellent. Embarkation in barcelona went smoothly. The ship was very beautiful. The room was ... Read More
This was our first ocean cruise with viking. We had 2 days in madrid, spain prior to the cruise. The hotel, tours, services, and transfer were excellent. Embarkation in barcelona went smoothly. The ship was very beautiful. The room was a standard veranda. It was nicely appointed and comfortable. We liked the world cafe for dinning. It had a wide variety of foods each meal. The restaurant was very good. Similar food to that served in the world cafe. We ate once in the chef’s table. The service and food were excellent. Great wine selection. Service on the ship was excellent. All the staff did their best to make our cruise comfortable. There was an issue with the ship staying in barcelona overnight so we had to move down the coast. This caused several of the shore excursions to be canceled or you had to ride a bus back for the excursion. The excursion to london required an 1.5 hour bus ride each way along with a ride around the highlights of city. Too much time on the bus and not enough time on foot at a destination. The foodie walking tour in copenhagen was excellent. The guide was very knowledgeable and entertaining. Read Less
Sail Date April 2019
This is our second Viking ocean cruise and we have already booked our third! The ship is luxuriously appointed with comfortable seating everywhere. There is a choice of dining venues from the informal World Cafe to the Chef's ... Read More
This is our second Viking ocean cruise and we have already booked our third! The ship is luxuriously appointed with comfortable seating everywhere. There is a choice of dining venues from the informal World Cafe to the Chef's Table. Food is outstanding at each and every venue. The onboard "enrichment" (lectures, talks, films etc.) were all most interesting and enjoyable, with some outstandingly good speakers. The expeditions were also excellent, well planned and interesting. They even provide a 'shuttle bus' service for passengers wishing to arrange their own excursions. The exercise and spa facilities are just the best ever. The sauna, steam room, snow cabin, swimming pools and other installations are But the thing that really makes Viking the BEST is the staff. Every member of the ship's crew and staff wants to make their guests as happy and comfortable as possible. Any small problems that may arise are dealt with promptly and courteously. Viking are not the cheapest, but they are undoubtedly the best value for money. I'm counting the weeks until our next Viking cruise! Read Less
Sail Date April 2019
Wonderful cruise! We traveled with another couple and had side by side rooms. Our cabins were beautiful and spotless. We were thrilled that they were able to open the veranda divider while at ports. Apparently, this partition must be ... Read More
Wonderful cruise! We traveled with another couple and had side by side rooms. Our cabins were beautiful and spotless. We were thrilled that they were able to open the veranda divider while at ports. Apparently, this partition must be closed while the ship is in motion. This made visiting back and forth so easy! We chose the included tours at each port, and couldn’t have been more pleased. Due to winds we stopped at Villefranche instead of Monaco. It turned out to be one of our favorite towns, and Viking still provided us with a short bus trip to Monaco. We did hear a few older passengers stating that the excursions were more strenuous than they expected. We are all in our 60’s, and had no problem at all. The food was excellent, and the silver spirits package was well worth it! The nights we made it to the evening (9:15) show...it was great, especially when local entertainers came onboard. The staff was fantastic! I would definitely recommend this cruise. Read Less
Sail Date April 2019
A friend asked me to join her on a trip to Europe because her husband did not want to go. I suggested a Viking cruise because I had heard about Viking from another friend and had wanted to try one. I wanted Viking because of its ... Read More
A friend asked me to join her on a trip to Europe because her husband did not want to go. I suggested a Viking cruise because I had heard about Viking from another friend and had wanted to try one. I wanted Viking because of its educational experiences. We chose this particular cruise to get a good flavor of several countries in a short time since she may not get another chance to visit Europe. I had studied in Nice, France in college and was eager to re-visit. We started in Barcelona and ended in Rome, taking the two-day extension. (Side note: we used Rome in Limo as our tour service since Viking did not provide excursions on the extension. We were THRILLED with Rome in Limo!). We took advantage of the included tour of Barcelona so we got an overview in order to decide if we wanted to explore more. We were fairly tired from the long flight over so we explored the ship and spa that first evening (I loved the snow grotto!). Our cabin was on the Deck 4 port side. Honestly for this cruise, getting the port side is not critical. Only Monte Carlo had a scenic view at the harbor. The other ports were...well, ports. Very industrial. So no worries if you are starboard. Embarkation and disembarkation could not have gone more smoothly, and all our transfers were wonderfully handled. We were particularly appreciative of that being two women travelling on our own. It was nice not to have to manage logistics. The ship was spacious with plenty of fun places to relax or engage with others. We loved hanging out at the bar in the evenings, talking to our bartenders and meeting other travelers to share our experiences. The entertainment was tasteful and geared to an older adult audience which comprised most of the ships' passengers. I loved the observatory! It had great shows as well as informative lectures. I did not see any children on our cruise but a few passengers perhaps college-aged travelling with family and there were a few young couples travelling without their children for anniversaries, etc., but most of the passengers were over 50. The excursions were wonderful. We sometimes used the included excursion which usually comprised a bus tour overview of the city with a few stops to see sites and included a local, knowledgeable guide. In Marseilles we had booked our own private tour but used Viking's excursions for the others. Because we were next-to-last in booking priority based on our cabin category, we were worried about getting the excursions we wanted but we did not have any problem (although we did book the very first day we were able to!). We changed our mind on one excursion half way through the trip and made a change which was not our first choice but that was understandable. Our favorite excursion was A Day in Tuscany. The bus ride out was informative and scenic, our guide giving entertaining stories and information about the history, geography, farming, art and sites. We toured San Gimingnano, an ancient walled city and had plenty of time to explore it on our own and shop after the guide showed us the highlights and explained the meaning behind the towers and layout of the town. Then we went to a farm for a lunch. Most of the food was raised and prepared at the farm--charcuterie, cheeses, olives and yes, WINE! It was lovely and we sat at large, family-style tables so we had great conversation with fellow passengers. The proprietor gave us a tour of his winery. We found the descriptions of the excursions accurate but we did overhear a few passengers complaining about the exertion level being too much walking for them. I found their descriptions spot on, so pay attention if you don't like walking a lot. I have booked another Viking cruise (a river cruise) with my husband and we are looking forward to it. I highly recommend Viking. It is first class and a great value for the money. Read Less
Sail Date March 2019
The Viking Jupiter is lovely, lovely new ship. I believe we were its third sailing. Since the ship carries less than 1000 passengers I was surprised how big it was when we first pulled up in Civitavecchia. After being on board a couple ... Read More
The Viking Jupiter is lovely, lovely new ship. I believe we were its third sailing. Since the ship carries less than 1000 passengers I was surprised how big it was when we first pulled up in Civitavecchia. After being on board a couple of days you realize that the size for that number of passengers results in many public spaces to relax. In fact, with so many areas for folks to enjoy you get the sense that you are on a ship with many less people. In tandem with that concept it seems there is a lot of staff available. A side note here, most of the good cruise lines, big and small, have good staffs. The Viking staff may be the best as any I have encountered in over 20 cruises. A difference is that there are so many of them to meet the passengers needs. I wish I knew the ratio. For example, when someone leaves the pool area almost instantly an attendant shows up to remove spent towels and add new ones. As a result, it is easy to spot open chaises and just makes the whole area appear more attractive. Most of the staff's demeanor is friendly but not so much as to be even a little bit over friendly (a fine line that may be most appealing to their older clientele). You do get the sense and we were even told that the staff is very happy to be working for Viking. As for appearance, the ship appropriately is done in Scandinavian style with blond wood, leather and pleasant blues throughout. Their towels and blankets (both very plentiful) were in the same color scheme and felt very high quality (note to self: why didn't you ask to buy a blanket?). The result is a calming and pleasant setting in every area of the ship. It is an easy ship to get to know and the elevators and stairs were never crowded even when folks were leaving for port excursions. Signage is generally excellent except for a couple of floors where arrows pointing to lounges would have been more helpful. A neat feature is the sign between elevators shows you where to disembark for excursions. The pool area in many ways is the star of the ship. Since it has a roll back roof, it is used for buffets, special events and just relaxing when the outside temperature would be too low to sit out. Examples: embarkation day -- poolside grill open for passengers with grill and salad bar doing a great job; two special evening events -- a seafood buffet night and a tapas with excellent sangria night BEFORE dinner. Both were excellent with plentiful staff clearing tables and pouring wine. Never thought I would do afternoon tea but enjoyed it greatly on the other side of the pool with a tremendous staff serving inside the Wintergarden and in the poolside lounge. Doretty (spelling?) from Peru took excellent care of her area. It should be mentioned that the crew really is an international crew with staff hailing from Asia, Europe and South America all of whom spoke impeccable English. The dining room is gorgeous, the two specialty restaurants Manfreddi's and Chef's Table were very lovely with our enjoying the Chef's Table a bit more. Maybe, it was the service of Ivan and his assistant waiter, maybe their innovative twists of food, or maybe the best damn dessert I ever ate. We would have loved to go back but ran out of time. The World Cafe is just plain wonderful. It is the spot most people chose for breakfast. Great, great, great. Entertainment is appropriate for the clientele. Shows start kinda early and generally by 9:30 are ended. The shows themselves were very well attended and met the needs of the passengers, i. e. high octane shows featuring music of the Beatles, ABBA and the eighties. Every show we saw got a standing ovation. Later on there is continuing music and dancing elsewhere. Not to be ignored is the very beautiful and calming chamber music trio, pianist and guitarist that seem always to be playing. This is in the Living Room which has a bar whose staff is particularly talented at making drinks and making guests feel very comfortable. By the way, they have the most innovative system of taking orders; the staff member notes choices on what looks like an early model cell phone which immediately is sent to the kitchen or bar. The result is instant service of your drink or meal! The fellow passengers were basically all middle age and above Americans who understood the kind of ship they were on. People were always dressed appropriately and it gave the ship a feeling of a country club even though I don't belong to a country club. As eluded to earlier, service was impeccable in every area of the ship. The senior staff works as hard as their assistant waiters! We were in a Penthouse Veranda. If funds allow, choose this upgrade. It is near perfect sizewise, plentiful storage, refreshed mini bar with little bottles of liquor, soda, beer and snacks. Closet lights go on when the door is opened. Hurray, for electricity -- there are USB ports throughout and the lighting is innovative. The bathroom has a heated floor! Example of the level of service: we found the shower head moved when full force water was turned on, a trip to customer service (24 hours) had it fixed in twenty minutes. Room stewards were good. Service in customer relations by Nichert was superb. We used the laundry and ironing facility. Another example of Viking services: wind made stopping at the Port of Sete impossible. Within a half hour a new daily calendar with adjustments was printed and distributed. This sail day actually was a blessing since even though it occurred past midway of the cruise it actually gave us time to enjoy the ship's amenities: spa, pool, wonderful exercise room (never more than four people), etc. Even on this day with everyone on board, it was easy to find quiet area to sit and read or sit poolside in shade or sun. I guess I could go on and on about the ship but suffice to say, it probably will be the cruise one will always remember since I strongly believe that Viking will uphold this level of service and luxury. Read Less
Sail Date March 2019
Wanted to visit several countries in a short period of time. A taste of southern Europe so to speak. Everything about this company, ship and service were top notch. The cabin gave us everything we needed. We spent a minimal amount of ... Read More
Wanted to visit several countries in a short period of time. A taste of southern Europe so to speak. Everything about this company, ship and service were top notch. The cabin gave us everything we needed. We spent a minimal amount of time there. The Dining was exceptional: Buffet was of high quality, the main dining was gourmet and the other "price included" restaurants were fantastic. The activity portion was good but we spent more of our time resting for the next day. The service was the best!! Apollo in the pool bar, Aura in dining, Sofia seemed everywhere and Hector in dining were some of the standouts. Our Cabin folks (Annabelle, Faree) were efficient and pleasant and do a super job! Our excursions were excellent with both walking tours and bus tours offering plenty of experience opportunities. If I would offer any suggestion it would be to allow more time for shopping, wandering (hop on, hop off stuff) café experiencing. We will go with this company again. Truly memorable. Read Less
Sail Date March 2019
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not ... Read More
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not disappointed. Since we wanted to spend a few days getting used to the time change in advance, we selected the pre-cruise extension - Ultimate Italy. This was three days in the Tuscan hillside with two full days of escorted tours in Florence, Sienna, and San Gimignano. It was worth every penny. It also allowed us to plan for a more relaxed visit when arriving in the Livorno port upon the ship. We would not have to repeat these cities. There were 30 of us on the pre-cruise extension. We came to know one another and were able to continue those connections on the cruise. Saturday morning we took a coach bus from our villa to the port in Civitavecchia. Arriving at the port there was a bit of a delay. The computers connecting the ship to the desks at the port were not communicating. Viking did their best processing all of us through, admitting about 20 at a time and sending us to the ship to check in at the guest services desk. It ended up working out just fine. We were very pleased with our room - a penthouse veranda category. Plenty of space for everything we needed and by far the nicest bathrooms of any cruise ship. Everything was very clean and crisp. The mini bar was stocked and remained stocked throughout the cruise. We loved all the food on the ship. Our favorite entree was the Bistecca Fiorentina (rib eye) served in Manfredi's. However, our second favorite experience was the king crab legs served every single evening in the World Buffet. We went to The Restaurant our first evening. It was great. However, we found that all the food on the menu there was also served in the World Buffet and you could be on your own schedule. They also always had two items that they made to order. For us it was frequently the New York strips. Mamsen's offers some unusual treats for breakfast and snacks. My husband fell in love with the pickled herring at breakfast there. We did not choose the Silver Spirits beverage package and found we certainly didn't need it. Beer and wine flow freely at lunch and dinner in any location where food is served. This includes the buffet and Mamsen's. And you can take what you haven't finished with you when you leave. We enjoyed the entertainment on the ship, though we are definitely not needy in this regard. The Viking band and singers performed a Beatles show and an Abba show that were fantastic. Seating in the auditorium is plentiful. And not a bad seat in the room. You don't have to dodge pillars and obstructions to your view. There is also usually light entertainment in the atrium area on the first floor. We found that a great place to hang out and watch the ocean or port activities. We enjoyed hanging out in the evenings in the Explorer's Lounge. When we were lucky enough to get seats in front of the water vapor fireplace we were delighted! The service on the ship is exceptional. These folks are definitely hard workers and eager to make your cruise enjoyable. Ports and Shore Excursions: Livorno/Florence - as mentioned, we had been to Florence on our pre-cruise extension. We took the optional excursion to the Leonardo da Vinci museum and to Lucca. This was the only disappointing experience of the cruise. The first stop in Vinci was at the childhood home of Leonardo and is nothing exceptional. The museum portion of that is just a holographic video. The second museum experience is a few miles away and is a museum of Leonardo's mechanical inventions. It is interesting, but rushed. Unfortunately, it was raining in Lucca so it put a damper on the enjoyment. That was not the tour guide's fault. Our second day in Livorno we took the included tour to Pisa. It was fantastic. The Monaco day was great. We took the included tour in the morning and Nice on your Own in the afternoon. The included tour covered a walk up the seaside with highlights of the history of the royal family and the city. It does not go to the casino Monte Carlo, but they do allow you to break off from the tour and head there on your own. We were in a bit of a hurry because we needed to get to our second tour. The trip to Nice was worth every penny. On the Marseilles day we took the included tour and then spent time on the ship. It was a great time to take advantage of the spa/steam room/snow room. Very exhilarating. Our only hiccup to the cruise itinerary came on the Sete port day. The winds prevented us from safely making port. Our captain made it a very comfortable day by taking us out to less choppy waters and giving us an unplanned day at sea. The staff got creative with a few impromptu talks and lessons. We also found an unexpected treat in the Explorer's Dome (above the Explorer's bar.) If you enjoy planetarium experiences, look for the three different shows they present in the dome. They require reservations but are easy to get on your viking app. Barcelona is a beautiful city/port. We were lucky to port at the World Trade Center so our ship was easy to walk off/on and right into the city. On this day we took our favorite excursion - the Gaudi Architecture tour. If you want to see the INSIDE of the La Sagrada Familia, this is the tour to take. Of the 800 photos we took during our vacation, 200 of them were inside this cathedral. We then continued the tour at Park Guell, another fantastic Gaudi creation. Because of the timing of this tour, we couldn't take advantage of the included tour but feel our decision was absolutely the best. After our first night on the Jupiter, we knew that Viking was to be our future. We met with the onboard cruise consultant who was very knowledgable about all the options for future tours. The discounts and access to popular cruises early make it worth considering booking your next cruise onboard. We ended up selecting the Grand European tour for next May, 2020 to see how Viking River compares with Viking Ocean. Read Less
Sail Date March 2019
We wanted to try the cruise ship and visit Rome. We were disappointed that we had to walk so far to get on the buses for the excursions. The excursions were ok, but not nearly as good as the river boats were. In fact, I can only remember ... Read More
We wanted to try the cruise ship and visit Rome. We were disappointed that we had to walk so far to get on the buses for the excursions. The excursions were ok, but not nearly as good as the river boats were. In fact, I can only remember a couple, so I guess they weren't too memorable. We stayed in Rome for a couple of days and were really disappointed in the Viking employees who were in charge. On other river cruises where we had pre/post cruise experiences, we were given opportunities for walking tours and also help in going to local tourist sights. We had to do everything on our own, and would have truly appreciated more help in this area. Needless to say, we are doubtful as to whether we will go on another cruise ship adventure. We truly love Viking, but will probably stick with the river cruises. In fact, we have one booked for March (our 5th Viking trip.. Read Less
Sail Date March 2019
We celebrated a recent retirement with a "sampler cruise" of ports on the Western Mediterranean. Spent two amazing days in Rome before boarding, staying at the beautiful Marriott Flora hotel. We then were escorted to the ship on ... Read More
We celebrated a recent retirement with a "sampler cruise" of ports on the Western Mediterranean. Spent two amazing days in Rome before boarding, staying at the beautiful Marriott Flora hotel. We then were escorted to the ship on a comfortable coach, and welcomed graciously by the ship staff. Once we embarked, we enjoyed stops and excursions in Italy, Monaco, France and Spain. All accommodations on this Viking Ocean Cruise were first class, all our guides knowledgeable and inspiring, all the excursions were a window into the people and culture of the regions. The Viking staff go above and beyond in ensuring a memorable trip, and the food, entertainment and activities on the ship delightful. Also plenty of helpful information via the Room TV and daily updates delivered to our room. We were so pleased with our trip that we have booked another cruise (Viking River) next Fall. A class act from start to quit! Read Less
Sail Date February 2019
We booked this cruise because of ratings. We did fibd out the ratings are only taken from Con de Naste magazine or whatever. The excursions were too short and a debacle. This ship had 0 and I mean 0 entertainment. I am 66 and was ... Read More
We booked this cruise because of ratings. We did fibd out the ratings are only taken from Con de Naste magazine or whatever. The excursions were too short and a debacle. This ship had 0 and I mean 0 entertainment. I am 66 and was youngest passenger! The wine ans spirit package was a disaster! Wines NO ONE EVER HEARD OF , and were vintages no one WANTED! I love a great wine list and this was the worst ever on 12 cruises! The overnite in Barcelona is not actually an overnite. You are up at 3am to get on a bus to airport so you can wait 3 hrs to board your plane! The ship itself has very sterile Ikea type furniture with no charachter. A bland version of futuristic. I am calling this my biggest waste og 8 plus thousand dollarrs I have ever spent on a vacation! Followed by 6700 wasted going to St. Lucia at sandals. When you come back from a vacation you usually reminisce about your time. When we got home we were just angry and wanted sombodys ass for making it a waste of money and time.! Customer service at viking is a total joke! All the offer you is more trips at half off! Let me be clear, if offered a free trip on ocean cruise on Viking ,I would not go! I mean it and am not kidding! Also, I forgot, no tv, always searching or out. Only one person can have internet per cabin! Im not kidding! So blatantly stupid! Read Less
Sail Date February 2019
Viking Jupiter Ratings
Category Editor Member
Cabins 5.0 4.9
Dining 5.0 4.7
Entertainment 4.5 4.1
Public Rooms 5.0 4.9
Fitness Recreation 5.0 4.5
Family N/A 4.5
Shore Excursion 4.5 4.2
Enrichment 5.0 4.5
Service 5.0 4.9
Value For Money 5.0 4.5

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