Viking Jarl River Cruises Reviews

We started out on the Viking Jarl. The staff was excellent and if our whole cruise had stayed on the Jarl we would have had our dream vacation in spite of the low water levels. The Captain, Hotel Manager, Program Director, wait staff, bartender, room steward and all other staff we came in contact with was excellent. But the moment we changed onto the Atla the staff was rude, had an attitude, ...

Wow! Where to start... after arriving in Europe we received an email from Viking stating it was ‘possible’ there could be an issue due to low water levels. This email was sent AFTER we were on our flight, which Viking arranged for us. On our ride to our departure point, Nuremberg, Germany, our driver told us about a horror story one of his recent passengers shared about their Viking River Cruise. ...

We checked with Viking on water levels one week before we sailed and were told "no issues." 3 days before sailing the story became a possible "ship swap" between 2 ports. The problems were far greater. Viking apparently had these issues for at least 6 prior weeks. Ship swap is a repackage for an 8am pickup then unpack after a 3 hour bus ride. Additionally, our 1.5 day stay in Vienna became .5 ...

We just returned from a "Romantic Danube" cruise. It was a total misrepresentation by Viking Cruises. The Danube water level is at the lowest it has been since 1933. Therefore the ships cannot sail. Instead we were bused from city to city spending less than 1/4 of the week on the Danube sailing. The description touted the beautiful scenery onboard the ship while sailing. Never saw it. Some of our ...

This cruise was the worst holiday we have ever experienced. My husband is a survivor of abdominal cancer and we have a special needs daughter living with us. This was to be our trip of a lifetime. We only have 2-3 weeks per year to enjoy an adult holiday together. The Cruise was a plethora of negative events, a TOTAL DISAPPOINTMENT. WATER LEVELS WERE LOW. Viking told us after we arrived in ...