We traveled on the Viking Jarl, Danube River trip April 16-26, 2023. The flights we booked through Viking out of Dallas were delayed. We arrived into Budapest at 2AM. My wife's luggage was lost when arriving in Budapest. We filled out the lost bags paperwork at the Budapest airport. The ship sailed at 8AM. We completely missed Budapest.
We spent 3 days pleading with Viking services to help us ...
We appreciate you sharing your experience, jdkats4361, although we sincerely regret to hear of your disappointment. We’ve taken note of your feedback and while we understand you have already...
This was my 5th cruise with Viking and after 3 years of waiting for the Christmas Market cruise due to cancelations it was finally happening.
Such a DISAPPOINTMENT! We did 3 days as a preextension in Prague. It was good. The Art Noveau Hotel was nice. They never did mail out my 2 postcards like they said they would.
On the Jarl the disappoints started right away. My sister and brother-in-law ...
We appreciate you sharing your experience, Lsepton, although we regret to hear of your disappointment in your Viking Air experience and on board amenities. We’ve taken note of your feedback...
Viking is the #1 river cruise ship —- or so they say. Some of the reviews are complimentary, our experience was not the same.
Do NOT choose Viking river cruises if:
1.You are experienced travelers
2. You expect a clean room upon embarkation — not leftover food from previous guests in drawers, coffee spills on the LR counter top, uncleaned nightstands and crumbs on the bathroom floor. ...
We appreciate you taking the time to outline your experience, NeverViking9, as feedback such as this allows us to better understand our guests’ travel preferences. However, we regret to hear...
We first of all got canceled prior because of COVID so we scheduled in August of 2022. We took out Viking insurance Trip Mate. Then my husband got COVID prior and could not go. I went alone, missed my flight due to weather. Viking didn’t call me , didn’t care if I was on the ship or not. I emailed the ship , no response. Now I am still struggling with Viking insurance to get my husbands money back ...
I went on this cruise because of the Oberamergau. I will never take another Viking river cruise. I've been on 2 Viking ocean cruises and they were wonderful. By comparison the Viking river cruise is not in the same category. The room was a cracker box. No soft drinks or snacks in the refrigerator. Only one venue for meals. The food was marginal. The staff had moments of friendliness and ...
Thank you, SetonCatholic, for taking the time to share your experience with us. We sincerely appreciate your compliments for the Tour Director and their service aboard! However, we're sorry...
I was so excited to be on my first and only Viking River Cruise of a lifetime on the Danube River through Europe. We saved and saved for several years. Then when the time came we were told by Viking the day before we left home the Danube River was low and we would "most likely" "maybe" mean we would be on multiple ships. Getting ready, vacation time, arrangements for watching our home, air fare, ...
We’ve all seen them - the inspirational Viking Cruise Lines advertisements - mature couples drinking wine on deck with wind blowing gently on their smiling faces amidst beautiful castles going by as they cruise luxuriously down the exotic river. Enchanting villages where, said couples, are watching and bantering with the village folk while teaching them the secret techniques of their trade. ...
Thank you, earth2lise, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
We were so disappointed in the response from Viking to the problems of the low water levels on the Danube. As others have said we had to change ships twice and spent two 1/2 days on buses, excursions were cancelled, we lived out of our suitcase due to changing ships so much. Our balcony was unusable several days due to being parked next to other stranded ships or being parked near a swamp area. We ...
Thank you, Jevanslcsw, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
We chose this cruise with two other couples who we had done a :"Portraits of Southern France" Viking Cruise with two years ago. We were interested in the ports and had had a great Viking experience two years ago.
First off - the on-board crew could not have been more service oriented. From the Captain who was always welcoming and friendly to every waitstaff and housekeeper - they were great!! ...
I must preface this review with the fact that this was my first river cruise. I have taken several ocean cruises, and therefore; my review will be somewhat biased because of the comparisons. My husband and I decided to take this type of cruise because we had heard many good things about cruising on a small ship on the river. It seemed that it would be a unique experience and an intimate way to ...