4 Viking River Viking Jarl Entertainment Cruise Reviews

This was our 3rd cruise with Viking. All three experiences were A-1, Top Shelf, Some additiona busing on one,but we still had a fabulous time. The staff on our most recent cruise was particularly enjoyable. Mario the cruise director was ... Read More
This was our 3rd cruise with Viking. All three experiences were A-1, Top Shelf, Some additiona busing on one,but we still had a fabulous time. The staff on our most recent cruise was particularly enjoyable. Mario the cruise director was knowledgeable and always ready to assist and answer any questions. The two game nights were especially entertaining. The wait staff in the dining room, were beyond delightful. Carman, one of the dining room captains, along with Chip, were a delight to be with, and they took the extra time to assure we had everything we needed. The staff in the lounge, led by head bartender Armando, and his trusty, knowledgeable duo of Robert and Matej, made sure whatever drink we desired was prepared, and prepared properly. The Chef and his staff always had a great menu planned, whether breakfast, lunch or dinner. My all time favorite, from a cruise in 2012, is the oatmeal. don't know how, but I've never tasted anything quite like it. In closing, Viking River Cruises, delivers a quality product.if you haven't been on one of their cruises, you should, you won't be diappointed. I'll be booking my next cruise later next year and can't wait to see the next adventure. Read Less
Sail Date December 2018
We checked with Viking on water levels one week before we sailed and were told "no issues." 3 days before sailing the story became a possible "ship swap" between 2 ports. The problems were far greater. Viking apparently ... Read More
We checked with Viking on water levels one week before we sailed and were told "no issues." 3 days before sailing the story became a possible "ship swap" between 2 ports. The problems were far greater. Viking apparently had these issues for at least 6 prior weeks. Ship swap is a repackage for an 8am pickup then unpack after a 3 hour bus ride. Additionally, our 1.5 day stay in Vienna became .5 days. Our 1.5 day in Budapest (docked in the city) became a 1 hour city tour from a remote dock due to low water. it seemed we had to meet their needs and not ours. In 3 cities, excursions were either cancelled or minimally available. Cultural on board entertainment was a 1 hour session by musicians in Nuremburg and 3 slide shows. I kept thinking "Viking has to know they are providing far less than they advertised, what special event or alternative are they planning for us"? It never came. Instead upon our return home we received a letter offering us a credit of about $1,000 against a future cruise. Wow, what a deal. We spend another $7,500 on them and they reduce our fare by $1,000! How important do they think they are? I understand that low water levels created many of these issues, but they chose this route and possible consequences. Should they not bear some of the losses by extending other benefits to people who got less than advertised? It appears their bottom line was their most important consideration. As info, I checked with other river cruisers we met in cities we visited.Avalon went to Budapest, no issues. Tauck flipped in Nuremburg to a vessel that also went straight thru. Go figure! Read Less
Sail Date September 2018
It was excellent! The food was great as was the staff. They had different themed nights based on where we were on the cruise. The wine package was well worth the $$ and the selection was excellent. We thoroughly enjoyed the standard tours; ... Read More
It was excellent! The food was great as was the staff. They had different themed nights based on where we were on the cruise. The wine package was well worth the $$ and the selection was excellent. We thoroughly enjoyed the standard tours; they were very well done. We took the extra tour to Salzburg which was good. Although it was cold during our cruise we had a great time. We were able to use the large or the small dining room depending on how we felt. It was very relaxing. The transfers were well done as well. No issues transferring from the airport to the ship and back out. One night, my mother was ill and the staff were very helpful in assisting me with getting her food and attention. The only improvement may be in the WiFi access. It was spotty at best and could certainly be improved. Read Less
Sail Date November 2017
Always wanted to go on a river cruise, so it was on our bucket list. We heard good things from various people about Viking. The brochures received in the mail all looked very appealing. We also wanted to see Prague and this was a good ... Read More
Always wanted to go on a river cruise, so it was on our bucket list. We heard good things from various people about Viking. The brochures received in the mail all looked very appealing. We also wanted to see Prague and this was a good time to do the river cruise in Europe. The lay out of the ship was efficient and in a convenient manor. There was a decent variety of nightly entertainment and nice choice of shore excursions. We especially enjoyed the Mozart/Strauss concert in Vienna. The The food servers were most helpful, knowledgeable and friendly. I can't say enough about the housekeeping, the cabin was was finished quickly. And ever since we have returned, have spoken to a number of friends and others who have used Viking, all who have had good things to say about the Viking cruises. We all agreed that Viking is truly a First Class outfit! Hope to do the Rhine the next time! Read Less
Sail Date May 2016
Viking Jarl Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.6
Entertainment 3.0 4.0
Public Rooms 5.0 4.6
Fitness Recreation 1.0 3.3
Family 1.0 3.3
Shore Excursion 4.0 4.4
Enrichment 4.0 4.3
Service 4.0 4.8
Value For Money 3.0 4.2
Rates 4.0 5.0

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