5 Helpful Votes
Sail Date: August 2016
We were attracted to the small ship experience after hearing horror stories about the cattle- car voyages others told us about. The small ship Viking river cruises had great reviews and their attention to detail made the cruise a great ... Read More
We were attracted to the small ship experience after hearing horror stories about the cattle- car voyages others told us about. The small ship Viking river cruises had great reviews and their attention to detail made the cruise a great value. The room, the food and the staff all surpassed our expectations. The excursions were a delight and the optional ones (even though they were pricey) really added a lot to the total experience. We arrived two days early in Budapest after a trying flight from Portland, Oregon to Budapest on Delta Airlines. Through no fault of Viking, we arrived eight hours late and in spite of notifying Viking no one met us the airport. We took a cab and Viking apologized and reimbursed us. Budapest is an exciting and vibrant city; the Budapest Intercontinental was an amazing surprise. We wish we had booked several more days there. Most of the shore excisions were fun and informative but we would recommend that you diplomatically insist on what you want from the guide if you feel short changed. We plan to go again when we can arrange it, perhaps to the Mediterranean or British Isles. Viking is a great company! Read Less
1 Helpful Vote
Sail Date: August 2016
This was our 40th anniversary trip & our first River Cruise. From beginning to end, it was superb! We had WONDERFUL weather, great tour guides, excellent accommodations, & awesome Viking staff! We were treated to an anniversary ... Read More
This was our 40th anniversary trip & our first River Cruise. From beginning to end, it was superb! We had WONDERFUL weather, great tour guides, excellent accommodations, & awesome Viking staff! We were treated to an anniversary serenade & dessert at dinner 2 hrs after embarkation! On the last evening on board, I asked HOW the staff knew who we were, and they chuckled as to how they pulled it off(at check in, the desk staff sneaked a picture of us-unbeknownst to us, and the walked the dining room to find us, then notified the Maitre D where we were sitting!). We made lots of friends that we will hopefully keep in touch with after the trip! In hindsight, we wished we had extended our trip at BOTH ends, Budapest and Amsterdam, as we didn't know what to expect, and wished we could have spent more time in BOTH cities. Glass blower had a demo on the boat- AWESOME! We have shared our trip memories with family & friends & would DEFINITELY do it again. My sister & her best friend (& both spouses), have already booked a Viking River cruise for next summer (on our strong recommendation)! The staff also helped me surprise my husband by celebrating his birthday which also happened to fall during our cruise! We enjoyed the included tours and also booked several extra tours that were also a great value! We felt like royalty in our mini suite! Read Less
4 Helpful Votes
Sail Date: August 2016
This was our first River Cruise and we could not have been more pleased. The crew of the Ingvi went out of their way to may this cruise a memorable experience. Because the number of passengers is small, we got to know many of the other ... Read More
This was our first River Cruise and we could not have been more pleased. The crew of the Ingvi went out of their way to may this cruise a memorable experience. Because the number of passengers is small, we got to know many of the other passengers and everyone raved about the customer service, food, individual assistance, and daily shore excursions. The entire cruise is very organized. Someone said it is like a Swiss watch times 100. Disembarkation was effortless and all questions were answered before I even had the chance to ask them. I highly recommend this ship and its crew. The daily tours were very historical, with beautiful scenery and knowledgeable tour guides. There was usually plenty of time to tour on our own after the guides part. Special arrangements were made for guests with difficultly keeping up. The food was near gourmet quality and the servers were great. They quickly learned each travelers likes and dislikes and often made recommendations based on that. Every evening the crew held a meeting that explained what to expect the next day and what their recommendations were for that evening meal. Read Less
4 Helpful Votes
Sail Date: July 2016
Kudos to the staff and crew of the Viking ship Ingvi! We embarked on the Ingvi on July 16, 2016 and from the moment we boarded the vessel to the moment we left, we have nothing but rave reviews for their excellent service, professional ... Read More
Kudos to the staff and crew of the Viking ship Ingvi! We embarked on the Ingvi on July 16, 2016 and from the moment we boarded the vessel to the moment we left, we have nothing but rave reviews for their excellent service, professional demeanor and personal interactions. The embarkation process, including transfer to the boat from the airport, boarding and accommodation while we waited for our cabin to be prepared (we arrived very early, so passengers from the previous cruise were still disembarking), was extremely smooth. During that process, we got acquainted with the reception desk staff, Nikolina, Viktoria and Alexsandre, as well as the Hotel Manager, Krisztina, folks who we would see and talk to daily throughout the cruise. Within a few days they knew us by name AND cabin number and always cheerfully assisted us with whatever issues we were having at the time. The issues that arose were generally procedural items: - Collecting shore cards pre-excursions - Swapping out audio devices for the excursions when we forgot to recharge overnight - Questions about onboard scheduling As it was raining when we got on the ship (the only one thing that the Ingvi staff seemed to be unable to control), we were only willing to tour the interior parts of the ship, initially. From the get-go, the ship seemed to be extremely clean and tidy, well managed and classy. Our opinion of this aspect of the ship never wavered, as the ship was perfectly maintained throughout the voyage. We met our cabin attendant, Benjamin, almost immediately upon being given access to our cabin. He was very personable, always with a smile and pleasant word. He did a wonderful job maintaining the cleanliness of the room and providing us with pleasant surprises like bedtime chocolates and towel origami (he left us with several animals assembled entirely from bath towels, including an elephant and bulldog). One feeling you will never experience if you take a Viking cruise is one of hunger. The dining experience aboard the Ingvi was exceptional. From the selection, quality and flavor of food, to the service, we were never left wanting. Mostly because, if you found yourself wanting anything, there was always a member of the staff, from our maître d'hôtel, Nina, to our many servers, including Marlon, Alexandru, Joanna, Richard, and even the executive chef, Denes, to address your desire immediately. As we sailed from country to country, the cuisine included regional specialities, in addition to many alternate selections. The regional specialities included foods like: Hungarian goulash and Dobas torté, German bratwurst and sauerkraut and Black Forest cake. All of the food was delicious and there wasn't a sugary treat that we didn't pass up! Not until the third day of the trip did we venture out onto the upper deck (it rained throughout our the first two days, so there was no reason to explore), where we were to spend hours at a time watching the scenery sail by. Like the interior of the ship, the exterior was extremely well maintained, with all passenger-accessible areas remaining organized and tidy throughout the cruise. The ship was in fantastic condition. The program director for our ship was Rob Wheatley from South Africa. He was fantastic. Extremely approachable, always amusing, he ran a very good program. From excursions to onboard entertainment, Rob coordinated all aspects of the experience. He was careful to explain the level of activity (or difficulty) of some of the excursions and was always prepared to offer alternate choices in town if the terrain was steep or included many steps that might prove difficult for some of the passengers. When describing the many optional excursions, he provided objective information about each, never pushing any of the excursions on us. Rob made sure that every passenger was able to participate in the activities of their choosing. The evening and nightly entertainment was provided by a gifted musician from Hungary, Danny. During cocktail hours before and after dinner, he would fill the lounge with beautiful piano music. He played a wide variety of styles, ranging from classical and easy listening music while people were quietly enjoying cocktails, to upbeat jazz and rock songs that people could sing along with and dance to late into the night. We love to dance, and he seemed to revel in playing dance music for us, ranging from slow waltzes and foxtrots to upbeat swings and cha-chas. Danny came prepared, but was open to any song suggestions made. How wonderful to have such an amazing pianist with us the entire cruise! In addition to Danny, our program director arranged for some unique local entertainment, including a Klesmer group, glass-blowing demonstration, and a classical duo, piano and violin, who knocked our socks off with their amazing performances! The Grand European Tour was truly spectacular with the ports of call and excursions that were offered, both included and optional. The included walking tours were led by guides that were extremely knowledgeable and eager to share information about the people, the history, and the culture of the cities. They would add personal anecdotes to help the information come alive to us. Viking did a fabulous job of not just showing us beautiful cities, but helped us learn and understand more about the cities we were viewing. Optional excursions were varied and included musical concerts, food, wine or beer tastings, castle visits, museums, and even other nearby cities not on the standard itinerary like Salzburg or Munich. Our favorite was the Top of the Town tour in Cologne, where we were taken to the top of the cathedral, inside and outside, and were provided with an incredible history of the cathedral as well as breathtaking views of the city from on high. By the time we disembarked from the ship two weeks later, we felt as if we were family of most of the staff. They truly went above and beyond in their service to guests, to us. They genuinely seemed happy to help us with any needs that we had. The staff usually anticipated any needs and had provided us with most things before we even had to ask. They far exceeded any expectations we had coming onto the ship. The services they provided and the attention they gave us were personalized and individualized. Upon leaving the ship, we found ourselves saddened to leave our new family members, the staff, and even shed a few tears knowing how much we would miss them. Now that our cruise is over, and we reflect on our amazing vacation, we are most grateful for having selected Viking as our cruise line. The top of the line service, memorable staff, amazing excursions, and fantastic ship all contributed in making memories that will last a lifetime. Thank you, Viking! We look forward to our next adventure with you! Read Less
1 Helpful Vote
Sail Date: June 2016
My husband had always wanted to do a Danube River cruise [ Grand European Tour ] from Budapest to Amsterdam. We had in previous years seen many of the land areas and decided to see the wetter side. This was our third cruise with Viking. ... Read More
My husband had always wanted to do a Danube River cruise [ Grand European Tour ] from Budapest to Amsterdam. We had in previous years seen many of the land areas and decided to see the wetter side. This was our third cruise with Viking. This ship and the one we had cruised on in the Netherlands, was a little smaller than our cruise on the Yangtze river in China. Over all, the space was a little less but fine. The entire crew and service was excellent. They participated in the activities with the passengers and there was always someone close at hand when we were out on a tour conducted by a local guide. In preparation for the tour, Viking sent us a ' learn to say a few phrases ' video in each of the languages/countries we visited. Although many of the locals we met spoke English [ as a 2nd or 3rd language ], it helped in 'bonding' when we at least tried to say Hello or Thank you. Read Less
2 Helpful Votes
Sail Date: June 2016
Excellent chance to see Europe from the Danube, Rhine Rivers and associated canals aboard a very stable, quiet and comfortable new ship. Excellent crew, staff, food, accommodations and passengers. Included shore excursions were very well ... Read More
Excellent chance to see Europe from the Danube, Rhine Rivers and associated canals aboard a very stable, quiet and comfortable new ship. Excellent crew, staff, food, accommodations and passengers. Included shore excursions were very well organized and informative. Extended shore excursion in Amsterdam was excellent as was the Movenpick Hotel and staff. Viking reps were present from the time we departed customs in Budapest until we arrived at the Amsterdam airport. I have been unsuccessful in reaching the Ingvi with the email supplied by one of the guides at concierge.ingvi@vikingcruises.com We definitely would take another cruise with Viking and have recommended it to friends. I've requested a copy of the onboard magazine Explore by Viking Cruises but was informed they are not available. Viking supplied excellent travel documentation prior to our Canadian departure and everything went according to the itineraries. The meals were well presented in both restaurants and the service was excellent. The onboard tour guides, bar and cooking staff were excellent as well. Even the weather was excellent! Read Less
2 Helpful Votes
Sail Date: April 2016
The. Cruise was wonderful. The staff, food, programs were all excellent. Highly recommend the line. Thank you for helping me receive a refund for an excursion that I could not attend. Overall the cleanliness of the ship was remarkable. ... Read More
The. Cruise was wonderful. The staff, food, programs were all excellent. Highly recommend the line. Thank you for helping me receive a refund for an excursion that I could not attend. Overall the cleanliness of the ship was remarkable. The staff was always welcoming and at our service with a smile. Very pleased with the cabin although small it was very comfortable. Really enjoyed the heated floor in the bathroom. Such a nice treat! Also had a very excellent program director. He presented interesting lectures about our places to explore. On shore city walking tours were well led by our tour guides. They were interesting and knowledgeable. I enjoyed the pre and post stays in Prague and Amsterdam. All transfers to our hotels went smoothly by the Viking staff. They assisted us in the tours of these cities and provided us with information about museums and interesting sights. They were always ready to help us explore these cities. Read Less
1 Helpful Vote
Sail Date: April 2016
This was our second cruise with Viking; and, like the first (Prague to Paris 5 months earlier), the experience was wonderful. We appreciated and Viking's focus on the cultural and historical aspects of the places we visited, in both their ... Read More
This was our second cruise with Viking; and, like the first (Prague to Paris 5 months earlier), the experience was wonderful. We appreciated and Viking's focus on the cultural and historical aspects of the places we visited, in both their shore excursions and their on-board programs. (Thank goodness no Vegas-like shows.) On this trip, we were able to really get to know the history of the area and understand what gave rise to the term "Balkanization". The in-home cooking lesson in Bulgaria and afternoon tea in Croatia gave us a chance to really connect with local folks. And our program director's slide show about growing up in Slovakia combined with other cruise presentations led us to a realization that, behind the "Iron Curtain", the quality of one's life varied with the "benevolence" of one's own local dictator - Romania pretty bad, Czechoslovakia and Yugoslavia pretty good. The food and the ship were both top-notch. But Viking's true strength is in the people it hires. On both our cruises, we had great cruise directors. But more than that, the entire on-board staffs were truly (not just overtly) friendly and helpful, almost to a fault. This is what leads us to recommend Viking without hesitation. And we've just booked our third cruise. Read Less
2 Helpful Votes
Sail Date: March 2016
This was an over-the-top trip. Every need was taken care of. Everyday was organized. Every staff member was friendly. Actually missed the staff when we left. Details for embarkation and disembarkation were completely taken care of. ... Read More
This was an over-the-top trip. Every need was taken care of. Everyday was organized. Every staff member was friendly. Actually missed the staff when we left. Details for embarkation and disembarkation were completely taken care of. The ship was the Ingvi. Stayed in the lower level which still met our needs. We used the room for sleeping only. There are many others places on board to relax and enjoy. Dining was fabulous. We actually enjoyed the Aquavit Terrace. The shore excursions were a true immersion in history and culture. Always felt safe. Every local guide were excellent. Loved the "quiet boxes". Favorite places were Budapest, Nuremberg, Vienna, Cologne. We have already recommended Viking Cruises to friends. Many are interested in our experiences and one couple has already booked a cruise. Two more couples may book soon. Would definitely go on another river cruise and would only use VIKING RIVER CRUISES. Read Less
3 Helpful Votes
Sail Date: September 2015
This was our third river cruise with additional city stays. We always sign up for thr air package as well. The last was the Grand European from Amsterdam to Budapest with stays in Prague and Amsterdam. Everything was great even the ... Read More
This was our third river cruise with additional city stays. We always sign up for thr air package as well. The last was the Grand European from Amsterdam to Budapest with stays in Prague and Amsterdam. Everything was great even the unfortunate need to change ships due to low river levels. Viking made this as painless as possible by placing all baggage back in the same room on a new ship. They even bussed us back to the port we missed so we saw the same places. The extra excursions and on board activities were very entertaining and relaxing. This cruise was less educational than Waterways of the Tzars or Imperial Jewels of China. We had a great time with the crew and cruise director whose trivia games and musical presentations passed the evening hours after dinner. The food is always ample and delicious. We also enjoy the silver spirits package so that we can sample wines and liquor varieties that we have never tried before. We travel as a couple and are both seniors. The dining arrangements allow you to mix with other couples and develop cruise friendships and dining companions. The on shore activities are interesting, cultural and diverse. They even include many shopping opportunities. The walking tours are generally paced to accommodate those with mobility challenges. We thoroughly enjoyed the pre and post cruise visits to Amsterdam and Prague. The hotel in Amsterdam was fantastic with a sensational room view of the Harbour. After brief overview tours you are left on your own to tour and travel by public transportation. Read Less
Viking Ingvi Ratings
Category Editor Member
Cabins 4.0 4.7
Dining 4.0 4.8
Entertainment 3.0 4.2
Public Rooms 5.0 4.8
Fitness Recreation 1.0 3.8
Family 1.0 3.8
Shore Excursion 4.0 4.8
Enrichment 4.0 4.6
Service 4.0 5.0
Value For Money 3.0 4.7
Rates 4.0 N/A

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