Viking Heimdal River Cruises Reviews

We are a couple who made many ocean cruises but wanted a change so opted for Viking river cruise knowing how good their ocean going cruises are.To begin embarking was a breeze just turn up and board .First impressions of the boat were excellent gorgeous muted colors everywhere.Staff very friendly and most helpful.We had booked the top suite called explorer suite.The suite itself was very nice ...

The cabin was lovely, the service superb, the excursions excellent. As a healthcare provider, I found the daily testing to be spot on. However, on the last day, before disembarking from Lyon, a group of passengers turned up Covid +. One was in my party. With zero discussion, we all were transported off to various cities and into hotels at our expense (but not selected by us) for isolation. Some ...

We had a cancelled flight to contend with. Although booked through Viking Air (and they did know about the cancellation) they offered no help. We were on our own. We arrived on the cruiser at 2pm - not a good start. They don't tell you that other cruises moor alongside. It happened three times in our trip - not good. They don't tell you that you cruise more at night than during he day. If ...

As a regular ocean cruiser, first time river cruiser, I found that my river cruise* on Viking was more like an ocean cruise than I expected. The free beer and wine with dinner and included shore excursions were a nice change, though. This river cruise was also more like a bus tour than I expected. There is an optimal experience that the ads portray...eating, drinking, and laughing with other ...

As a regular ocean cruiser, first time river cruiser, I found that my river cruise* on Viking was more like an ocean cruise than I expected. The free beer and wine with dinner and included shore excursions were a nice change, though. This river cruise was also more like a bus tour than I expected. There is an optimal experience that the ads portray...eating, drinking, and laughing with other ...

High water on both the Rhone and Saone from flooding (heavy rain and snow melt) altered our itinerary. Viking emailed us one day prior to tell us to meet the boat in Lyon instead of Chalon-sur-Saone. We never did get to see Chalon. Then we remained docked in Lyon for four nights, taking a bus to Beaune, Vienne, and Tournon. Cruise director then announced that cruise itself was "cancelled" and that ...

We also had a disappointing trip on the Southern France Cruise. We stayed in lyon from Wed to Sunday and then the boat went to Avignon. We were bussed around every day instead of cruising down the river as the water levels were too high. Viking knew this but took our money $8,400.00 which we paid $1,000.00 for a balcony, which we did not use and found out that a ship is parked next to you the ...

I booked with Viking Australian office. I said I would use flyer points to get an upgrade, which should be possible as I was booking 8 months ahead. The 'manager' seemed quite helpful. Closer to the cruise date my wife had a back problem. Her doctor said she should not travel long distance without being able to lie down. So I asked Viking for help. The Australian office contacted HQ but ...

We just returned from our long-anticipated Viking river cruise in France and came away wishing we had paid closer attention to the itinerary (Portraits of France) as our expectations were not met. We made assumptions (based on Viking's marketing and other friends cruise experiences in other countries and on other cruise lines) about what a river cruise would entail and felt if we had known what to ...

Our trip was the first week in July 2014, "Portraits of Southern France" sailing on the Viking River Cruise's longship Heimdal. Read the Cruise Critic's overview of the Viking Heimdal, it is spot on in its description of the Ship. I must begin by saying the longship Heimdal is flawless. Beautiful accommodations, public rooms and all sparkling clean. Coffee/tea/hot chocolate and cookies always in ...