Went with friends but little did we know it should have been called the Grand Bus Tour! Also take note about the Free Air Fare. We optioned for the Premium Economy Seats and paid 3 months in advance but guess what. We got bumped and Viking is now refusing to take any calls. Had to switch boats out in a cow pasture the mooring spots aren’t what you see in the commercials. More of a field or an ...
We chose this cruise because we had heard how wonderful Viking was. We wanted the longest cruise possible and the Grand European is a 14 day cruise. We were impressed with Pierce Oh, our Viking agent, who we dealt with on the phone when scheduling. He is the epitome of what a customer service rep should be.
Things went downhill when we were at the airport on July 29th getting ready for our ...
We appreciate you taking the time to outline your experience, Hoyasaxa1, and would welcome the opportunity to learn more about your trip to address your disappointment in our onboard...
Seduced by masterful advertising we decided on a Viking cruise of the Danube. As a result of posted concerns about river levels, I waited until virtually the last minute before booking. Ten days before our intended cruise on September 4 I called Viking and asked if there were any problems with river levels. I was assured that there were not. Just to be sure, I asked our travel agent to confirm ...
Thank you, Strangford4151, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
Sail Date: September 2018
Cabin Type: Veranda Stateroom
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