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5 Helpful Votes
Sail Date: July 2012
I have just returned from a 15 day cruise with Viking on their Grand European Tour (Amsterdam to Budapest). July 23rd to August 9th (included extended tour of Prague). The ship was the Viking Danube. First the good: 1. Food was ... Read More
I have just returned from a 15 day cruise with Viking on their Grand European Tour (Amsterdam to Budapest). July 23rd to August 9th (included extended tour of Prague). The ship was the Viking Danube. First the good: 1. Food was very good 2. Staff was very helpful with the exception of one unpleasant female wait staff 3. Off shore accommodations for extended trip to Prague quite good Next the BAD: Viking has already sold the DANUBE ship which will be retired from their fleet next January, 2013. I know why. Some of the things encountered: 1. No air conditioning on the ship for over 24 hours in 94 degree heat. Had to travel to another port to pick-up an engineer to fix the problem 2. Water went out on the ship on three separate occasions 3. Cabin carpet was dirty 4. Stains on the carpet in main areas of dining room and lounge area 5. Space in public areas so tight you would not walk through (dining room) or there was not enough room for all of the passengers to sit (lounge) Overall look of the interior was that of a old Holiday Inn motel. Not at all the standards of the ship I took to China in 2011. Vikings response was to apologize to the passengers about the air conditioning and give everyone a free glass of sparkling wine-very cheesy and did more to irritate passengers than soothe. The final result- more likely than not to consider other providers before using Viking again Read Less
1 Helpful Vote
Sail Date: July 2012
From start to finish, Viking Cruise Lines again proved to know what they are doing when it comes to: 1. Treating their clients; 2. Arranging transportation to and from airports; 3. Hiring professional staff and 4. Selection of cruise ... Read More
From start to finish, Viking Cruise Lines again proved to know what they are doing when it comes to: 1. Treating their clients; 2. Arranging transportation to and from airports; 3. Hiring professional staff and 4. Selection of cruise destinations and ports of call. I dealt directly with Viking, that is I didn't use a travel agent, and was fortunate enough to get Joleen Quatch as my contact with Viking in the Woodland Hills, California office. Joleen was prompt, courteous and a total professional. The entire staff aboard the Viking Danube also treated everyone with respect and professionalism. Two members in particual, a gentleman on the wait staff, Akos, and a young lady on the tour staff, Mercedes. We had sailed with these two lovely people before on the Schumann in 2009. We can't speak highly enough about them. The one stumble came in the the transfer from the hotel in Amsterdam to the airport. I do not blame Viking for this, but have mentioned it to the Customer Relations Department. The driver took 4 of us to the airport, 2 of whom were leaving from Terminal 1, while our plane was leaving from Terminal 3. The driver put all luggage out at Terminal 1 and announced that was the end of the line. My wife and I had to take our luggage to the correct terminal which was about 1/2 to 3/4 of a mile away. The Viking Customer Relations Department representative has handled this problem to a level that I had not expected, again, total professionally. We will definately be sailing with Viking again and will recommend your line to any and all that ask. Sincerely, Roger L. Lee Read Less
4 Helpful Votes
Sail Date: July 2012
This was our first experience on a Viking River Cruise and we both loved it! The entire staff on the Viking Danube is to be commended. Pleasant, friendly and helpful from the moment we boarded till we said goodbye at the airport. We ... Read More
This was our first experience on a Viking River Cruise and we both loved it! The entire staff on the Viking Danube is to be commended. Pleasant, friendly and helpful from the moment we boarded till we said goodbye at the airport. We both enjoyed the food, entertainment and daily excursions both guided and on our own. While onboard cruising down the Danube, Main and Rhine we relaxed and enjoyed the beautiful scenery as our "floating hotel" drifted along. The information provided at the program briefing each evening before dinner was very helpful in planning our next day's excursions. The local guides were excellent and their suggestions of additional things to see and places to eat, shop, etc. were very helpful. My husband said, "This is the best vacation I've ever been on!" and I couldn't agree more! We've already booked another Viking River Cruise for next summer on one of the new long ships and we feel confident that we will have another wonderful vacation! Read Less
Sail Date: May 2012
I am a travel agent (semi-retired), and have been on many trips, visiting many countries, though only 2 cruises. I can seriously endorse river-cruising to be one of the best ways to travel and see a lot with very little stress at all. One ... Read More
I am a travel agent (semi-retired), and have been on many trips, visiting many countries, though only 2 cruises. I can seriously endorse river-cruising to be one of the best ways to travel and see a lot with very little stress at all. One of the best aspects of this mode of travel is the fact that you unpack once, and re-pack only when you are ready to head home. You can be as active, or as relaxed as you wish. After a few days of excursions every day, it's wonderful to be able to choose to stay aboard, spend a relaxing day, and do only what you wish to do, with no stress whatsoever. Our accommodations on board were modest, but more than adequate, the entertainment was good, the meals were great, with plenty of variety to satisfy all tastes, and all the excursions were very good. Best of all the service was outstanding. The staff went out of their way to be pleasant, kind, helpful, and do anything necessary to see that you were happy. I use an Oxygen POC, and had a problem with my converter when I came aboard. I contacted the service desk, and they immediately came to the cabin with one that worked, and I was able to use it for the entire cruise, which eliminated any stress I would have had, and made my trip trouble-free! We (My traveling companion and I) took the pre-cruise extension to Prague, and though the weather wasn't very good, it was still a very interesting side trip. We were booked into the Prague Hilton, and the hotel was very nice with pleasant, comfortable rooms, a gym, and a great buffet breakfast every day. The excursions were interesting also, and the downtown area of Prague is great for exploring. Taken all together, it was a great vacation, and I would highly recommend Viking Cruise lines for this wonderful, close-up view of European life along the waterways. Read Less
3 Helpful Votes
Sail Date: October 2011
Day 1: Arrived in Nuremberg in the late morning and the Viking rep was waiting for the flight. When we arrived at the ship embarkation went very smoothly and we were informed that the cabin would not be available until later in the ... Read More
Day 1: Arrived in Nuremberg in the late morning and the Viking rep was waiting for the flight. When we arrived at the ship embarkation went very smoothly and we were informed that the cabin would not be available until later in the afternoon but that a light lunch was available in the lounge and that the bus would take anyone who desired into Nuremberg for sightseeing on your own. The lunch was perfect and we opted to go into Nuremberg to walk around and what a great Saturday afternoon walking around the farmers market and the historic downtown area. Day 2:The next morning we had an excellent bus and walking tour of Nuremberg. The evening was spent cruising and was very pleasant. My wife spent the early morning with a dedicated group of exercisers doing aerobics with one of the cruise directors.(She did this every morning) Day 3: The morning tour was a superb walking tour of Regensburg. There was enough time at the end to do some walking around, shopping and finding a local restaurant for lunch.I highly recommend the optional tour to Kelheim to visit Weltenburg Abbey and cruise through the Danube Gorge. Day 4: The next day was Passau, again a great walking tour with an excellent local guide. The afternoon was ours to spend walking and sightseeing. The next morning we visited Melk the Benedictine Abbey and the local street market, again everything went smoothly and was very informative. We arrived in Vienna early in the evening and opted to spend the evening walking the Ringstrasse and finding an excellent Viennese coffeehouse. Day 5: The next morning we did the "roughing it" tour of Vienna which involved taking the U-Bahn and walking with a local guide through the sight in the center of Vienna. This was a lot more personal and very informative. That afternoon after lunch at a delightful restaurant we took the U-Bahn to Schonbrunn Palace and did the Palace and grounds tour on our own. I would highly recommend this option instead of the offered optional tour to Schonbrunn, since we had most of the afternoon and had a great adventure. Day 6: Spent the day cruising and arrived in Budapest in the late afternoon. Day 7: Roughing-it tour of Budapest, walking, public bus, trolley through Buda and Pest. What a great way to explore the city! That afternoon we took the tour to Szentendre, an old town filled with great shops and artisans. Day 8: After breakfast on the ship depart for Budapest airport and our flight home. Throughout the cruise we were treated extremely well by the staff on the Viking Danube. The meals were superb and provided excellent variety every evening. Read Less
Sail Date: August 2011
We boarded the ship in Budapest after an interesting cab ride from the airport with a driver who did not speak much English. We were made welcome by the Viking Danube crew and offered a light luncheon while our cabin was made ready. The ... Read More
We boarded the ship in Budapest after an interesting cab ride from the airport with a driver who did not speak much English. We were made welcome by the Viking Danube crew and offered a light luncheon while our cabin was made ready. The first night was spent in Budapest and we undertook a city excursion the following day. We visited several prominent city landmarks and returned to the ship in time to set sail down river. The following days saw a succession of incredible scenery and interesting stops at Bratislava, Vienna, Melk, Passau, Regensberg, Nuremberg, Wurzberg, Wertheim, Koblenz, Cologne, Kinderdijk and finally Amsterdam.

The scenery was everything we had imagined, "post card perfect" is a fair description I think. At each stop there were included tours and options to do additional sightseeing if we wished. In Vienna a visit to the opulent Schonbrunn Palace and an evening Mozart and Strauss concert at one of the city salons is a must. The historic Melk Abbey is another fascinating place to visit. The trip was fantastic, we were well looked after both on board ship by the excellent crew and on shore by our tour directors and local guides. We learned a lot about the history of the areas we visited and were able to sample the cuisine of the regions.

We took the cruise at the end of a two month holiday around Europe and were delighted with the quality of food and service provided. We were able to relax and thoroughly enjoy the last couple of weeks of our holiday being looked after by the excellent staff and meeting new friends. River cruising is a very civilised way to travel!

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Sail Date: June 2011
This was my first cruise and I can honestly say that it was the best vacation I've ever had. For the first time I didn't know what day it was, and I didn't care. The cruise managed to be both hectic and relaxing at the same time. Hectic, ... Read More
This was my first cruise and I can honestly say that it was the best vacation I've ever had. For the first time I didn't know what day it was, and I didn't care. The cruise managed to be both hectic and relaxing at the same time. Hectic, because there were lots of shore excursions (ranging from the thought-provoking World War II tour in Nuremberg to the wonderfully fun wine tasting in Austria), and relaxing because everything was beautifully planned and I didn't have to make any decisions. We sailed through regions I had not visited before, and it was fun to look at a different view from the cabin window every morning upon waking up. Sailing through the Rhine Gorge was breathtaking, and sailing into Budapest at night simply magical.

One of the things that made the cruise so great was our fantastic and very professional staff. They were working very, very hard but yet managed to give me the impression that they were having fun, too. They truly made my cruise a very special, unforgettable experience. The program team (Kurt, Jana and Claudia) was especially memorable and entertaining, being the most visible part of the crew. They were consistently helpful, friendly and knowledgeable. Another highlight was being serenaded (we celebrated our wedding anniversary during the cruise) by the great trio of George, Pavel and Kurt. Wonderful!

The ship was small, only 150 passengers, which meant that I got to know a lot of my fellow travelers, which was great for a first cruise.

There were some unexpected glitches during the cruise. The wi-fi worked only sporadically (it was fixed eventually), but to me it meant that I had more time to admire the scenery and chat with the other passengers, and my husband had a real holiday because he was not able to check his work. Blessing in disguise.

The only criteria for having a great holiday should be 'did I have a good time?' My answer to that is an enthusiastic 'YES, ABSOLUTELY!' It was a wrench to leave the ship at the end of the cruise, and I would have been perfectly happy to just stay on board and keep cruising.

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Sail Date: June 2011
My wife and I thoroughly enjoyed the Grand European Cruise through Viking River Cruises. We also had the pre-extension in Amsterdam and the post tour in Prague. Both additional tours we enjoyable. We are experienced travel rs though this ... Read More
My wife and I thoroughly enjoyed the Grand European Cruise through Viking River Cruises. We also had the pre-extension in Amsterdam and the post tour in Prague. Both additional tours we enjoyable. We are experienced travel rs though this was our first river cruise. We very much enjoyed the initial guided tours of the cities we visited. My wife enjoyed the time on our own later to see what we wanted to see. There are actually more ports of call than this program allowed. We visited 15 different cities. I would not have visited several of these cities if not for the tour. It would have been my loss. The sites chosen and the tours given opened us to discover cities that may be the bread and butter of river cruises but not of train travelers. The staff made the entire trip feel more like a large family vacation. They were open with their suggestions and assistance and readily available if needed. They also arranged for many activities on the ship. While nothing like a large cruise ship, it was more than sufficient. And the intimacy of the events added to their charm. We particularly enjoyed the open seating for all meals. It allowed us to meet nearly all of the 150 passengers. Read Less
Sail Date: June 2011
We left our bus tour in Amsterdam and flew to Budapest to commence the two week cruise back to Amsterdam. On arrival in Budapest, without transfers being previously arranged, we were fortunate to meet a Viking representative at the airport ... Read More
We left our bus tour in Amsterdam and flew to Budapest to commence the two week cruise back to Amsterdam. On arrival in Budapest, without transfers being previously arranged, we were fortunate to meet a Viking representative at the airport who assisted us with directions to the ship. Our attempts to tell the taxi driver, who did not speak much English, were not quite so successful but after much arm waving and pointing we were safely delivered to our ship. We were immediately made welcome by the staff on board the Viking Danube. Refreshments were provided and we got to meet our fellow travellers while our cabin was made ready. We discovered that the majority of passengers were from the USA with a few each from Australia, Mexico, Canada and the UK. Thus began a very enjoyable and totally relaxing two week interlude. The food and waiter services were excellent, the staff could not do enough for us. The chefs excelled themselves at every meal. They even provided us with piping hot soup and crusty rolls at midnight on our return from an excursion to a concert in Vienna. The range of food was amazing. We dined on local specialties throughout our cruise. Our days were filled with interesting and exciting excursions and our nights with fascinating entertainment. The trip covered the Danube, Main and Rhine rivers. We stopped each day in a new city or town. Viking staff accompanied us on all our excursions so we were able to enjoy the experiences to the fullest knowing that they were there to assist if required. We really felt at home after the rough and tumble of 6.30am starts and rushed breakfasts of our bus trip. The range of included excursions was good as was the range of optional excursions. We were able to explore the towns each day as we progressed down river. We collected hundreds of photos of local people, buildings and places. We saw a wide range of historical buildings, castles and churches as well as the astonishing scenery of the rivers themselves. To sum up, Viking River Cruises is a very civilised way to see the sights of Europe. We would heartily recommend a river cruise to anyone who is contemplating a holiday. Read Less
1 Helpful Vote
Sail Date: May 2011
Started trip with pre-trip in Prague, Hilton great but Viking staff generally confused there. Once we got on boat staff and trip looked much better. An included tour everyday. Local guides, whisper sound systems included so everyone could ... Read More
Started trip with pre-trip in Prague, Hilton great but Viking staff generally confused there. Once we got on boat staff and trip looked much better. An included tour everyday. Local guides, whisper sound systems included so everyone could hear, and Viking staff that knew exactly what they were doing. All the staff seemed dedicated to making sure you had a good time.

I can't say enough about wearing good shoes. The cobble stones are wicked and exhausting. Most of the tours are through the narrow town streets with frequent stairs. That is just the way of European towns.

The food was excellent with vegetarian offerings at every meal and a variety of alternatives if you didn't like the menu choices. I never heard anyone complain about the meals. On the other hand, it took four flights of stairs for me to get from my room to the dining room to be sure you are in shape for this cruise.

For things to bring clothes, people loved the shoes, scarves, paprika, and sweet mustard. There are lots of cute clothes and dolls for kids and Coo Coo clocks.

Do try some of the local sausages and beer along the trip.

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Viking Danube Ratings
Category Editor Member
Cabins N/A 4.1
Dining 3.0 4.5
Entertainment 2.0 3.8
Public Rooms N/A 4.4
Fitness Recreation N/A 3.1
Family 1.0 3.1
Rates 4.0 4.3

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