The itinerary was supposed to be a great one, though they did what they could to spend an extra night at the departure port, without prior notice and then skip an initially intended port before Lyon. The biggest complaints we had were Cruise director and chef. The director was being obnoxious and pompous & the chef was constantly saying how amazing he was and that if we didn't like food then don't ...
Thank you, labeary25, for sharing your experience with us. Although, we are sorry to learn on your disappointment with onboard amenities and services. We appreciate this opportunity to...
First, we tried to take advantage of their low airfares. However, they charged us extra to come in early and stay later since we didn’t want to use their overpriced extensions. Also, their travel group was Very difficult to deal with.
The good:
The staff was, by far, the highlight of the trip. They are extremely well trained, friendly and quick to help.
The French balcony room was very ...
We appreciate your constructive review, f02301, and thank you for this opportunity to learn more about your recent Viking journey. We’re glad to hear you found your stateroom and onboard...
I have been on many ocean cruises and I enjoyed the Amawaterways Christmas Market cruise so I expected about the same from the Viking Buri Rhone river cruise. I give the Buri's staff 5 STARS as well as all Viking tour guides, escorts etc. I paid for the transport from the airport to the hotel [I stayed a few days in Paris before the cruise] and it was money well spent! It was very easy to find the ...
As a seasoned traveler, mo6973, we value your comprehensive review, and are thrilled to hear that your experience with the staff and crew was excellent. We’re especially delighted to learn...
Since returning from my April 15, 2018, Viking River cruise, on the BURI, I have spoken to so many people about my experience and my disappointment with Viking.
My reasons for taking this Viking cruise:
1. Delicious French food and French wines
2. Being pampered while on vacation
3. Touring cities and towns in France
4. Taking a river cruise
Viking provided only one of the four ...
We appreciate the opportunity to respond to your review, PADM2Cruise, and are sorry to learn of your displeasure with your recent voyage aboard Viking Buri. We hear your disappointment with...
Out of all of our VIKING RIVER BOAT Cruises, this was by all counts, the worst. The staff seemed tired and not very friendly, ship had a bad odor, it must be needing a re-do, the Wifi was terrible.
All of our other long ships have been new and beautiful. The BURI must be a much older ship. It had a sewer problem all week, nasty smell all over the ship. Dining room staff were very slow to ...
We have been planning to go to the South of a France for a long time. We were very disappointed with the trip in general. We spent over $6,000.00 for a trip that was underwhelming and at times quite unpleasant. Our cabin consistently smelled of raw sewage, even with the staff cleaning it daily. The smell was consistent and very hard to tolerate. We visited the lounge to escape the smell, but very ...
My plan for this year is to take a river boat cruise on AMA, Uniworld and Viking. Decide which I like best for planning future river trips.
Loved AMA all around and of course the Prague to Budapest Danube tour is exciting with lots of great ports. Uniworld is scheduled for the Fall doing the Mekong River.
Will not travel on Viking again. We travel on the Viking Buri on the Rhone River. My ...
This cruise was a great disappointment. We only sailed 3 out of 7 days! The first delay was because of river conditions. No other explanation. We were bused to see the sites. The next delay was because the lock operators were on strike. Not Vikings fault and it only meant a delay of 3-4 hours. The next delay was amazing. Many passengers had gone on an excursion. We were to meet them downriver ...
My husband and I have been on many cruises, but this was our first river cruise. We were really looking forward to the experience of sitting on the top deck (or our own balcony which we paid extra for) and watching the French countryside and drinking some good French Wine. Our first day was just that - a beautiful views from the sun deck with a good glass of wine. On our second day in Lyon ...
The Good:
The crew, the staff, the boat. We splurged on an Executive Suite and didn't regret it for a moment. Spacious and well laid out, the stateroom easily allowed this earlier-riser husband to avoid disturbing late-sleeper wife. The views from the wrap-around balcony were sensational throughout the cruise.
The OK:
Considering the limits of time and space, the kitchen crew did a ...