9 Viking River Viking Bragi Europe - All Cruise Reviews

We had always wanted to do a European Riverboat Cruise. It was everything we had hoped for and more. The dining and entertainment was excellent, the crew and the wait staff were extremely friendly, courteous and professional. There were ... Read More
We had always wanted to do a European Riverboat Cruise. It was everything we had hoped for and more. The dining and entertainment was excellent, the crew and the wait staff were extremely friendly, courteous and professional. There were get togethers with the tour director every night in the lounge, showing us videos of the different ports of call and what we could expect to see and the shore excursions were well organized and really gave you an insight into what life was like in the different countries that we visited. Before the cruise even started, the airlines lost both of our bags of luggage. We can't say enough about how helpful the crew was in trying to get our luggage back. They spent an enormous amount of time with us, compiling lists of what articles of clothing we thought had been lost, filling out forms to submit to the airlines and making countless calls to the airlines in an attempt to find our luggage. We had purchased two days of clothing in Amsterdam, assuming we would get our luggage back soon and the cruise ship washed, dried and ironed our laundry every day for free until we got our first bag of luggage back, which wasn't until one week into the cruise. Hats off to all of them, they were fantastic. Between the magnificent scenery, the excursions, the local cuisine and the onboard experience, it was one of the most relaxing and enjoyable vacations we've ever had. We're already booked on another Viking Cruise in October of 2020 and we can't wait. For us, Viking lived up to the expectations and we would highly recommend it. Read Less
Sail Date August 2018
Since we were planning on this being our trip of a lifetime, we chose the best, Viking. Your reputation for excellence tipped the scale to you. We booked a year in advance taking out trip insurance to be safe. Well we almost needed it. My ... Read More
Since we were planning on this being our trip of a lifetime, we chose the best, Viking. Your reputation for excellence tipped the scale to you. We booked a year in advance taking out trip insurance to be safe. Well we almost needed it. My wife was diagnosed with stage 4 metastatic melanoma. With 25 brain tumors during the year we weren't sure we could go. However, she was cleared to take the trip the week before we left. Neither of us had been on a trip like this before, and had no idea how it would go. We found out it was quite challenging due to her health and mobility. However, we persevered with the help and support of our wonderful crew, passengers and local europeans. It was wonderful!!!!! We were amazed by the entire itinerary. Wonderful sights and people. Our crew and guides were excellent. So well organized and able to react to every obstacle thrown at them. The most amazing thing was how the crew and corporate were able to complete our trip after the actual cruise had to end after 11 days. The freighter that ran aground in the middle of the Danube really could have been a compete trip killer. However, you managed to find busses, restaurants, hotels and a last night dinner cruise in Budapest. All first class hotels and restaurants. We are firmly convinced no other cruise line could have pulled that off!!! We cannot say enough about your cruise line and our crew in of the Bragi in particular. From the stewards, waiters, bar tenders, chef, cruise director and staff were just wonderful. If we could we would want the same crew again!!! We are not sure if her health will allow it, but we would definitely cruise with you again. We tell every one we know that if you want a first class trip Viking is the way to go. Well worth any difference in price over the others. Thanks again for our Trip of a Lifetime!!! Read Less
Sail Date June 2018
A friend asked me to go as she was already booked. The excursions were great as well as the people who came on board to talk about the upcoming excursion. Dining was great, and staff actually knew my name after a day or two. The cruise ... Read More
A friend asked me to go as she was already booked. The excursions were great as well as the people who came on board to talk about the upcoming excursion. Dining was great, and staff actually knew my name after a day or two. The cruise director, Joey, was a crackup! I had never had such a relaxing cruise as this one was. I was able to just sit and read in the afternoons, after returning from a morning excursion. I loved cruising down the river, watching the castles and vineyards go by. I would not choose the lower deck again, as it was a bit noisy. I met lots of new friends from various parts of the world. It was amazing going through the 98 locks on our way from Budapest to Amsterdam. We had the best husband and wife entertainment duo each night, giving us a variety of songs. Read Less
Sail Date June 2018
We recently cruised from Bucharest to Amsterdam on the Viking Longships Bragi and Lif. However, as all Longships are more or less identical my comments apply equally to any vessel in Viking’s Longship fleet. First the good news: ... Read More
We recently cruised from Bucharest to Amsterdam on the Viking Longships Bragi and Lif. However, as all Longships are more or less identical my comments apply equally to any vessel in Viking’s Longship fleet. First the good news: Viking has very good, very modern, very comfortable ships. Perfectly designed for river cruising, these ships provide excellent accommodation, superb food, and very attentive and helpful staff. Viking deserves its reputation as an up-market, high-quality, river cruise company. Cheap they are not but you certainly get what you pay for. Experienced ocean cruisers will soon notice the benefits of sailing on ships that only carry about 190 passengers. Small is indeed beautiful. You quickly get to know your fellow voyagers and the crew quickly get to know you, your needs, and your preferences. Being small, all the crew, front of house, behind the scenes, engineering staff, the deck crew, and the bridge crew are actively involved in attending to the passengers. The captain is not a remote figure as on ocean cruises but an approachable manager who takes a hands-on responsibility for everybody’s welfare. Now for the bad news: If you, or any member of your party, have significant mobility problems then Viking is not the cruise line for you. If you are a wheelchair user then 50% of the ship is inaccessible to you. You won’t be able to get to the all-important Sun Deck and you won’t be able to take advantage of the more moderately- priced accommodation on the Main Deck. Even if you are not a wheelchair user, if you have any level of mobility impairment, then you will find that just getting to the ship’s mooring locations can be difficult. All too often there are steps and stairs involved and often the approaches are over very rough ground. Mobility impaired passengers won’t only have problems getting to and from a Viking Longship berthing site; they will also find it hard to actually get on board These ships’ own gangway arrangements can also be very unfriendly to passengers with any degree of physical incapacity. The worst case of ship/shore access we encountered was when the Bragi moored up in Wurzburg, Germany. Passengers going ashore from the Main Deck faced an obstacle course that would not have disgraced a TV game show. First, they had to climb one flight of stairs before ascending a further two decks in an elevator. Next they had to climb a second flight of stairs and traverse Bragi’s Sun Deck. An adjacent ship then had to be accessed over a narrow gangplank. That ship’s open upper deck then had to be crossed. There were no handrails. Finally, passengers had to descend two decks via one long single flight of outside stairs. Those stairs were so steep that one disabled passenger was reduced to clambering down backwards on her hands and knees. Dignified it was not. To be fair, the ship’s crew members do their very best to help but of course that’s at the expense of your independence. It is clear that the crew’s excellent good intentions and their genuine willingness to assist disabled passengers is not backed up by any in-depth awareness training. For example a Cruise Director, who tells passengers that there are “just a few stairs and it’s quicker this way”, when actually there are several steep flights to negotiate is just not aware of the needs of some of his customers. Then there are the unthinking people who organise the shore trips. They rank the shore excursions according to three levels of access difficulty. These three ranks are ‘easy’, ‘moderate’, and ‘demanding’. Mobility-impaired passengers would probably call them ‘easy-ish’, ‘hard’, and ‘bloody impossible’. It is also obvious that nobody from Viking has assessed any of their excursion sites with regard to disabled accessibility. Take Viking’s Melk Abbey trip in Austria as one typical example. Viking grades this excursion as being ‘moderately difficult’. Clearly this suggests that accessing Melk Abbey would at least be problematic, if not actually impossible, for disabled passengers. At first glance, given the long and difficult stairways that govern access to, and progress around, Melk monastery, then Viking’s assessment seems to be justified. However, what nobody at Viking seems to know is that the monks are more ahead of the game than they are. Melk Abbey’s monks have already thought about making their premises accessible to all their visitors and they have installed lifts. If we could find this out then why couldn’t Viking? I could give lots more examples of how Viking is indifferent to the needs of its mobility impaired passengers but all I would be doing is repeating the obvious, (well, obvious to everybody else but clearly not so to Viking). Put simply, disabled passengers, no matter what their levels of incapacity, will have a tough time on a Viking Longship cruise, both on-board and ashore. Wheelchair users won’t find it tough; they will find it almost impossible. I am amazed at Viking’s complacency in this matter. Surely, in 2017, considering the needs of the disabled is something that everybody does automatically. This is the age of equality. Throughout Europe, and in lots of other countries too, ensuring full access for the disabled is standard. It’s a given. Very often it’s a legal requirement. So, how does Viking get away with its cavalier attitude? Furthermore, give the likely and on-going assisted-access needs of many of Viking’s aged and aging customer demographic, surely it is in Viking’s own interests to think this issue through. After all, disabled people have money to spend too and they will spend it where their needs are best met. Yes, there are practical difficulties in retro-fitting Viking’s river ships. Yes, there is always the problem of keeping the air-draughts of river ships low enough to pass under bridges. However, these are issues that any competent engineer could easily handle. If Viking’s design teams really don’t know how to sort this sort of thing out, (which I would find it very hard to believe), then all they have to do is to ask me – I’ll soon show them! In the meantime, I urge every disability advocacy organisation in the UK, in Europe, in the US, and in the civilised world to get onto Viking’s case and give them no peace until they actually do something about offering all their passengers a fair deal. Come on Viking, wake up, it’s the 21st Century! Read Less
Sail Date May 2017
This was our second Viking River Cruise. Service was up to Viking's high standards. Meals were good. Entertainment/Tour Director Mary Anne was fantastic and a real character. The tours at each port were usually very good with ... Read More
This was our second Viking River Cruise. Service was up to Viking's high standards. Meals were good. Entertainment/Tour Director Mary Anne was fantastic and a real character. The tours at each port were usually very good with knowledgeable guides and interesting sites. Kinderdijk, Melk Abbey, Bamberg, Vienna, Marksburg castle, and the Budapest night cruise up and down the river were highlights. Each small town had its own ambience and feel. Tour radios worked better this time as bugs had been worked out compared to our last cruise when they were new. Cruise was more on the relaxing side as this 15 day cruise had a lot of water to cover, i.e. more cruising than a shorter trip. Ship typically went up river while we were bused to tour sites and back to ship. We did not have any river problems with water levels or lock problems and there were about 70 of them! Ship was in excellent condition. Only ship issue we had was upper deck was closed most of the time due to all of the low bridges. Entertainment (lounge singers) was average in my opinion. Embarkation had a small issue as dock was changed in Amsterdam. We walked to the dock Viking said we would use prior to leaving home and it had been moved from dock closest to train station (10 minute walk) to one farthest away (30 minutes). Train stop was nearby but we were unaware of that. This was not Viking's fault. I recommend staying in Amsterdam 2-3 days before or after your cruise. Viking does only a short bus tour and more time is needed for this interesting city. Read Less
Sail Date May 2017
My closest friend and his wife signed up for the cruise and recommended it to us as they had sailed on two previous Viking river cruises and enjoyed them very much. I especially liked the fact that, if I had to return to my cabin, it was ... Read More
My closest friend and his wife signed up for the cruise and recommended it to us as they had sailed on two previous Viking river cruises and enjoyed them very much. I especially liked the fact that, if I had to return to my cabin, it was always no more than a minute away instead of 10-15 minutes. The smaller ship size and number of passengers made for a more personal, intimate traveling experience. What impressed me the most (and, from the talk heard in the dining room and on the excursions, it would seem, all of the rest of the passengers) was the tremendous effort, energy, and--above all--enthusiasm that the cruise "Activities Coordinator" (I am not sure of his exact title) demonstrated day after day in carrying out the duties of his position. While I cannot recall his full name at present, I do recall that he was of British extraction and that his first name was Kean (Kane? Caine?). While my wife and I and the other three couples we traveled with on this cruise all enjoyed the excursions, meals, entertainment, and service experienced on this Viking tour, we all agreed that, more than any other single factor, the "Activities Coordinator" or "Cruise Director" was the most important factor in making the "Tulips and Windmills" cruise a memorable one,indeed. He was worth his weight in gold! Read Less
Sail Date April 2017
This was our first Viking Cruise......This cruise was wonderful from beginning to end....We were met, greeted, and taken to the ship....Immediately shown to our cabin, then provided food....Wonderful shore excursions.....The tour guides ... Read More
This was our first Viking Cruise......This cruise was wonderful from beginning to end....We were met, greeted, and taken to the ship....Immediately shown to our cabin, then provided food....Wonderful shore excursions.....The tour guides were very knowledgeable providing so much information of the history rich areas we toured.....We were taken great points of interest.....One of which was the tulips......beautiful beyond description..Then there was windmills..There were also many points of historical interest...As we sailed from point to point there was many interesting things to see from our cabin......It was also very easy to go up on deck to see these sights....Wonderful variety of foods served on board.....At the conclusion of our cruise we were taken to the airport.....There we were assisted in getting our luggage checked....Viking personnel remained with us through the initial ticket counter process.This was such a great experience we have booked 2 more Viking criuses......This cruise proved to be very all inclusive...... Read Less
Sail Date March 2017
I found that two people we had connected with on our cruise in 2015 were going on this cruise and even though we were put on the wait list we got a call that there was a cabin available. We were able to sign up for it and the bonus was we ... Read More
I found that two people we had connected with on our cruise in 2015 were going on this cruise and even though we were put on the wait list we got a call that there was a cabin available. We were able to sign up for it and the bonus was we had a balcony. This itinerary was perfect because it gave us two days in Amsterdam a city I was wanting to spend more time in. As we arrived at the ship, we were surprised to hear the voice of Maryanne, the tour director of our first cruise. She was so much fun and organized. The cities we visited were beautiful and interesting. On one tour, we were able to have coffee and treats with an inhabitant of the city. I would have to say this was the highlight of the trip. Also the garden in Amsterdam was so pretty with all the flowers in bloom. Read Less
Sail Date March 2017
This was only our second river cruise (Mississippi earlier), but we've enjoyed many at sea. The difference is no waves or seasickness, but similar in other ways except no slack days "at sea." The ship itself is modern and ... Read More
This was only our second river cruise (Mississippi earlier), but we've enjoyed many at sea. The difference is no waves or seasickness, but similar in other ways except no slack days "at sea." The ship itself is modern and beautiful and the staff so friendly that we hated to say "goodbye." Each stop along the river provides so much history for Americans that one can easily feel an overload, yet the experience and the photo opportunities excelled our fondest dreams. The dining experience is unsurpassed and the tour guides all spoke excellent English, with the marginal exception of one lady in Regensberg who walked too fast and seemed to have a little trouble with her second language. Our suite (not the top-end two) was not as large as the photos seem to indicate, but we enjoyed some extra space. Internet was spotty at times, even if one used the on board computers (two), but our in-room connection seemed very good. We heard from others in standard staterooms, however, who might not agree. English is the on board language and all of the hotel and dining staff spoke it well enough that understanding them proved not to be a problem. We enjoyed learning their perspective on modern day events, and, for some of them, how things were before they were liberated from Communism. The included shore excursions at each stop were excellent and well-organized. Punctuality is a must, however, although we're unaware of anyone left behind. All in all, this cruise met our expectations in every way. We came home refreshed and enlightened regarding the history of the Rhine, Main, and Danube river cultures dating back hundreds of years. We think that you will enjoy the experience a lot. We would book with Viking in an instant! Read Less
Sail Date June 2015
Viking Bragi Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.6
Entertainment 3.0 4.1
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.5
Family 1.0 3.5
Shore Excursion 4.0 4.6
Enrichment 4.0 4.3
Service 4.0 4.8
Value For Money 3.0 4.3
Rates 4.0 N/A

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