1 Helpful Vote
Sail Date: April 2018
This was a nice trip. BUT we paid to upgrade our room to a balcony suite and expected good views. But each night they docked next to another ship and our view was the room on the other ship. We could not open our curtain. Biking did not ... Read More
This was a nice trip. BUT we paid to upgrade our room to a balcony suite and expected good views. But each night they docked next to another ship and our view was the room on the other ship. We could not open our curtain. Biking did not mention this when they took out money. We actually enjoyed this trip and saw many wonderful sites. The people on board were nice. The crew was wonderful and took care of all of our needs. The food was great. The included tours were great. It was nice to be pampered all week long. Housekeeping did an awesome job. They clean our room at least twice a day. So all in all the trip was great. I just can’t get over the fact that we wasted a lot of money on an upgrade that was worthless. Biking should be ashamed of themselves. I don’t know if I can recommend them to someone else with out mentioning the room situation. Read Less
Sail Date: July 2017
We were drawn to look into the idea of a cruise from the PBS television ads. Cruise director was wonderful. We were forced to deal with the problem of low water mid-cruise and had to change from the Viking Skadi to the Viking Bragi. ... Read More
We were drawn to look into the idea of a cruise from the PBS television ads. Cruise director was wonderful. We were forced to deal with the problem of low water mid-cruise and had to change from the Viking Skadi to the Viking Bragi. The cruise director from the Bragi began with us on the Skadi from Amsterdam so there was continuity throughout. All the details were handled extremely well with little discomfort to the passengers. I felt some of the on board entertainment was weak, especially the Danube/Vienna music trio, but entertaining, none-the-less. The classical music performance in Vienna was very good and entertaining. The History/culture lectures on board were very good and helpful. Tour excursion guides were very good, for the most part. All in all it was a wonderful experience for my wife and me celebrating 30 years of marriage and several other special events in our lives. Thanks for the memories! Read Less
1 Helpful Vote
Sail Date: June 2016
We enjoyed our cruise from Amsterdam to Budapest. We stayed in Amsterdam two nights before the cruise and extended our trip with three nights in Prague at the end. We had a minor upset on our trip. Our boat was mispositioned (in Budapest) ... Read More
We enjoyed our cruise from Amsterdam to Budapest. We stayed in Amsterdam two nights before the cruise and extended our trip with three nights in Prague at the end. We had a minor upset on our trip. Our boat was mispositioned (in Budapest) so we boarded a different boat to meet the Bragi in Nuremberg . The Bragi his a bridge on the way up so we we housed in a very nice hotel on Nuremberg for two days while Viking set up a new boat. We were treated well and most of our tours still occurred as scheduled. Entertainment was good and enhanced the cultural experience. The service was great , staff was very b=good about doing little extras for you. My wife enjoyed the excursions, the pace was good and the narration was excellent. The staff handled all the background logistics very well. We are scheduled to try the Viking ocean cruise this December to the West Indies and hope they are as well coordinated as the river cruise was. Read Less
1 Helpful Vote
Sail Date: May 2016
I have been on many cruises but never have I experienced a staff that could care less about you! I had expected a higher level of service given the price. Nope. I expected the land tours to be good. Only a few of them were as they ... Read More
I have been on many cruises but never have I experienced a staff that could care less about you! I had expected a higher level of service given the price. Nope. I expected the land tours to be good. Only a few of them were as they only used local volunteers. The food was mediocre. I would compare it to a Denny's on most nights. Here are examples: I injured my food getting off of one of their buses. No one bother to tell any of us that 2 people in the prior bus has tripped over the same small rolled curb (in all honestly blended in). I was brought on board and told I could go to the hospital the next day at the next city. I am young, so it wasn't a problem for me. The head of housekeeping accompanied us on the drive to the hospital (complaining the entire time about the stupid questions people ask and he was glad to be off of the ship away from the customers). He ditched us as soon as we checked in to the ER. Wasn't a minor injury - tore many ligaments in the ankle and I have to see a specialist because it still swells on occasion. (Sucks when you try and run 3-4 miles a day.) While on board, you could hear staff yelling at other staff members. The meals are at specific times only. Do not arrive late or you will not be feed. There are no h'oeuvres out at any time. Not even cheese and crackers. It is free sitting, but they will NOT take your order until the entire table is sat (you could wait 15 - 20 minutes). Do not ever expect to get your iced tea refilled. Now the wine and beer - they do keep that flowing! You have VERY little time on land. The river is like an LA freeway. You have to get usually after 3 hours in town because of the wait time for the locks. This was explained to us by the staff. I get it - but you need to tell people beforehand. As I said, the tours were very hit and miss. Some guides were great - some were awful. I spend most of my time in a beautiful city with a tour guide that spent most of the time talking about a US movie that was filmed there. Seriously - let's go here to see this where this was filmed, then let's go there to see where such and such scene was filmed. Remember these are free guides provided to the cruise line by the historical society. They can say and do whatever they want. Some are experienced, some have to do it for a college course. Oh, one more thing. We were told (by calling the Viking - who we booked the cruise through) that there was a gym. No gym and definitely no walking or running on the walking path. It is right above cabins and there is no soundproofing! Our friends said they could hear every footstep. On the great side - we met amazing people. We are still in contact with several couples and do see them. Read Less
Viking Bragi Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 N/A

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