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11 Vienna to Europe - River Cruise River Ambassador Cruise Reviews

I had never had a cruise before and thought a river cruise the best introduction to travelling on a boat. Thoroughly enjoyed the trip, boat fairly small but lovely, cabin compact but comfortable, large windows with French balcony, bedding ... Read More
I had never had a cruise before and thought a river cruise the best introduction to travelling on a boat. Thoroughly enjoyed the trip, boat fairly small but lovely, cabin compact but comfortable, large windows with French balcony, bedding luxurious and toiletries supplied. Bed turned down each evening, next days agenda left along with small gift, soap, shower gel, recipes etc .. Chocolates and water in room, no coffee or tea making facilities in room but available from lounge any time. Crew very pleasant and helpful. Food excellent and very varied, drinks plentiful including cocktails and Prosecco . Waiters attentive and polite, restaurant served buffet style breakfast and lunch with waiter service for evening dinner. Entertainment fairly laid back, singer most evenings, brass band one evening also a couple of lectures that were very interesting. No children on board for this trip and I would guess that most of the passengers were in the 55 to 80 age range. Majority of the passengers were Australian or from USA plus quite a few British. Scenery along the Danube was breathtakingly beautiful, misty some mornings which added to the beauty of both Austria and Germany. Would I take a river cruise again? Most certainly, my husband and I loved ever minute and highly recommend Uniworld. Read Less
Sail Date October 2017
This was our second Uniworld cruise, having done Basel to Amsterdam two years ago. The Ambassador is among their smaller ships but our suite was outstanding. There was a nice sized witting area with plenty of storage and closet space. ... Read More
This was our second Uniworld cruise, having done Basel to Amsterdam two years ago. The Ambassador is among their smaller ships but our suite was outstanding. There was a nice sized witting area with plenty of storage and closet space. The bath was large, double sinks and a big walk in shower and was well appointed. These suites look like what you would expect to fine in a five star hotel. The other staterooms on this ship were pretty small (10x12) so I strongly recommend you go online to look at the dimensions of the rooms on any of their ships... they can vary greatly. The Ambassador had the best staff I've run across. The tour Director, Ramona appeared to work 24 hours a day to please passengers. She even arranged for some private tours for us along the way, for an additional charge which was very reasonable. Our butler, Zelko treated us like royalty as did the bar staff and wait staff, particularly Zlotko, Sam, De Jan and others. The food was wonderful and the chef was always offering to make us something else if he thought we didn't like what was on the menu. But the menu choices were always varied, well prepared and beautifully presented. This was honestly the most trouble free vacation we've ever been on. The tours were varied and well planned, and all inclusive truly meant All Inclusive! Our third Uniworld cruise is being planned as I write this. Ships from other lines just don't compare. Read Less
Sail Date October 2016
We cruised with Uniworld in 2014 from Passau Germany to Budapest, Hungary. At the end of that cruise we both had the same conclusion, it was the very best vacation we have ever had. This year we returned to Uniworld once again and cruised ... Read More
We cruised with Uniworld in 2014 from Passau Germany to Budapest, Hungary. At the end of that cruise we both had the same conclusion, it was the very best vacation we have ever had. This year we returned to Uniworld once again and cruised from Vienna to Prague. We even booked the pre Vienna option plus and extra day to enjoy Vienna so much more. The representatives of Uniworld that meet you at the hotel are also the expert tour guides that know the great history of the excursions you are taken on while visiting Vienna on the per cruise portion. I would heartily recommend the pre or post cruise options in conjunction with your cruise. The hotel accommodations are superior to say the least. Once on board the ship one will be wined and dined, pampered, catered to in a way you cannot imagine. My husband remarked after getting on the boat, "I do not have to do anything." Meaning he could just stay on the boat if he chose to and read books, watch out the window or view from the top deck all the great scenery one passes on the Danube, the river traffic, the many towns, villages, and cities one encounters on the cruise. Meals are not to be missed, a fine buffet at breakfast and at lunch has selections to please, dinner is always a four course feast.The attentiveness of the staff in the dining room is superb. After dinner a trip to the nicely appointed lounge for beverages, entertainment is a great way to end a day of activities. We highly recommend Uniworld for European river cruises. The two boats we cruised on River Ambassador, and River Beatrice were smaller than other boats, but were a mighty pleasure to sail on, because of the fine crews on these boats. When we boarded the boat in Vienna, one of the persons at the reception desk recognized by husband by name as well as one of the waiters in the dining room as both had been on River Beatrice 2 years ago when last we cruised. Read Less
Sail Date October 2016
We chose this cruise because of the all inclusive setup and the variety of excursions. It was the Danube cruise from Vienna to Prague. The whole cruise was truly first class. I was amazed at how good the food was. We ended up not eating ... Read More
We chose this cruise because of the all inclusive setup and the variety of excursions. It was the Danube cruise from Vienna to Prague. The whole cruise was truly first class. I was amazed at how good the food was. We ended up not eating off of the ship much because the offering on board were much better. The fact that Uniworld has so many offerings for excursions and many of them are exclusive to Uniworld made for a great experience. When you went on an excursion there were no other busloads of tourists to compete with. My favorite was the concert in Vienna the first day. What a memorable experience. we shared Champaign with the musicians before the concert and a traditional layout of sausages, pretzels and beer waiting for us upon the return to the boat. Little extras that show up every day really put everything over the top. The tour of the BMW plant was spectacular. My wife especially enjoyed the trip to the Bavarian forest with a village tour in horse drawn wagons and a tour of the glass factory. The owner of the glass factory was our host. They also added a culinary tour which was new. A visit to a village butcher shop and a visit to a brewery. With samples of course.The last day they gave us a group photo of the crew and a pack of recipe cards from the chefs. First class all the way. Read Less
Sail Date July 2016
First river cruise and we loved it. General age of cruisers were older than us - probably more in their 70's. Not everyone mixed but most people were friendly. Lots of Americans on our cruise. As far as I could tell everyone enjoyed ... Read More
First river cruise and we loved it. General age of cruisers were older than us - probably more in their 70's. Not everyone mixed but most people were friendly. Lots of Americans on our cruise. As far as I could tell everyone enjoyed it as much as we did. We had a bit of trouble with flooding on the river and at times we were rushing to get under low bridges. Didn't really matter to us - we don't know what we missed anyway. Not heaps of time in the towns although some of them were quite small towns. Bikes are on the ship and in Regensburg they had a local biking company that supplied bigger bikes who took us 20 kms through farms, around the town etc. It was fabulous and gorgeous scenery. Our itinerary was changed so didn't get to do as much riding as we hoped. Food was all amazing - could not really fault any meal we had. The wait staff were also excellent and eager to please. Was very surprised that the all inclusive drinks just kept coming. Alcohol at any time of the day and as much or as little as you wanted. We had a French balcony room and yes they are small. However you're never in the room so it didn't bother us. It is cleaned twice per day and fresh towels supplied. River Ambassador is old but has been refurbished and we thought it was lovely. Only thing we didn't like were the locks - quite a lot of them between Vienna and Nuremburg and it was noisy at night banging and scraping at times as we went through the locks and disturbed our sleep. We felt like we were treated like royalty - thoroughly enjoyed our cruise and hope to do another one soon!! Read Less
Sail Date June 2016
Uniworld is great! My wife & I spent 2 nights in Vienna pre cruise, then boarded the River Ambassador which stayed overnight in Vienna to give us another full day before sailing upstream on the Rhine. From the time we boarded until ... Read More
Uniworld is great! My wife & I spent 2 nights in Vienna pre cruise, then boarded the River Ambassador which stayed overnight in Vienna to give us another full day before sailing upstream on the Rhine. From the time we boarded until the end we were greeted by an ever gracious crew who really paid attention to every detail. I can't say enough about how good they were. From the first happy hour in their well appointed lounge area, the staff not only remembered our favorite cocktails, but would warmly greet us as we walked in, asking if we wanted a "Dewar's and water" or a "Vodka Tonic". Drinks and wine are included and we never had to ask for another, since they were right there anticipating our wants and needs. (I've found slow service on other "all inclusive" trips or where we've already paid for a beverage package. The very small stateroom (128 sq ft) was the only reason to give it 4 stars instead of 5. The River Ambassador is Uniworld's smallest ship (120 passengers) and it looks like the staterooms on their other ships are larger-we could have used the additional space. However, the housekeeping staff did an excellent job of keeping it spotless every day and night. Laundry service was reasonably priced and service was same day, depending on when we left the bag out. Food was as good as we've ever had on any ocean cruise, including specialty restaurants. Breakfast and Lunch buffet provided plenty of choices and variety (example meat or veggie lasagna when they had lasagna), along with the usual salad fixings. Dinners offered a different menu every evening, and the staff was always there to refill your wine glass. The house wines changed every day and seemed to be local. Talking about the staff, I cannot say enough about how sincerely friendly and attentive they were. This was the last cruise of the season and I did not get any indication that anyone was short timing. Jaroslav, the hotel manager, was very visible and was always the first to greet us when we reboarded from our daily shore excursions. Piet, the cruise manager, was always available on board and when we were on the excellent guided tours that he arranged for us. The captain was also very visible. He did an excellent job of navigating the low waters of the rivers and canals. There were some last minute changes of docking sites and shore excursions due to the low waters and Piet made everything seemless in that we hardly realized that any changes were made. I know he had to scramble to re arrange guides and buses so we could see everything and he did a superlative job. In summary, this was an excellent experience and I get the impression that not only was the staff and crew excellent, but the commitment to flawless service came from the corporate structure as well. I can't imagine doing a river cruise with any company other than Uniworld. Read Less
Sail Date November 2015
My wife and I Embarked in the River Ambassador on Oct 3,2015. Our trip ended Oct 13,2015 with the 2 days land extension in Prague. The crew was fantastic. They paid attention to the smallest detail to make our cruise enjoyable. The cruise ... Read More
My wife and I Embarked in the River Ambassador on Oct 3,2015. Our trip ended Oct 13,2015 with the 2 days land extension in Prague. The crew was fantastic. They paid attention to the smallest detail to make our cruise enjoyable. The cruise director and hotel manager were always available to cater to our smallest wish. Food was great and special attention was given to passengers with special dietary needs. The chef and dining room supervisor were always on hand to make sure that everything went well. When not busy with his official duties or steering the ship, the captain was also making rounds and saying hello. The shore excursions were carefully organized and there were plenty of options. When we checked in on Sunday I mentioned briefly to the very pleasant receptionist that October 17 was our wedding anniversary. On the second cruise day we were surprised when we opened the door to our room and found that our bed was decorated with a giant bow and rose petals and there was bottle of champagne on ice and 2 cups. Our wonderful room attendant did a beautiful job. This short review is not enough to adequately describe our experience. We want everybody to know that this river cruise was better than any ocean cruise we have taken. With about 100 passengers and 44 cruise staff,there are plenty of people ready to pamper you. I want to caution parents with children that the nature of the cruise is not suited for kids (there isn't much for kids to do); but if you can leave the kids at home with relatives or a nanny,you won't be sorry. Read Less
Sail Date October 2015
This was our first cruise of any kind. I was leery of the "all inclusive" tag based on experience of friends on other cruise lines. Nonetheless, based on recommendations from family I booked with Uniworld. The two areas I ... Read More
This was our first cruise of any kind. I was leery of the "all inclusive" tag based on experience of friends on other cruise lines. Nonetheless, based on recommendations from family I booked with Uniworld. The two areas I thought they would get me with extra charges would be the tours and the liquor. I was wrong on both counts. The tours. Although there are optional pay for tours available in Vienna and at the Prague extension, they really are optional. The included tours at every stop (including Vienna and Prague) were excellent and completely filled up your day to the extent you choose to do so. The guides were local, very knowledgeable and the groups small and comfortable. The listening devices provided made it easy to hear and understand what was being said, without having to press in and be right on top of the guide. We did do both of the optional outings in Vienna (a trip to the Schobrunn palace and a concert at a local monastery) - both were excellent. Drinks - As with the tours the onboard selection of free included liquor was excellent. The wines served with dinner were very good, as were the beers and scotch (including a very nice Oban 14). Other pros: The onboard experience exceeded my expectation in every way. Food: - The dinners were prepared by a professional chef and were fantastic. The small group on board (106 passengers if I remember correctly) made the dinners somewhat intimate. Staff: The staff was friendly and attentive, but not intrusive. For example, on the first night the salmon dish my wife had was served with a small amount of caviar as a garnish. My wife commented to the dining room manager at the end of the evening that it was her first taste of caviar, and that she very much enjoyed it. 2 nights later the manager stopped by our table with a large dish of caviar for our table to share. I wish I had room for all of the stories where the crew went out of there way for us, from the captain through the hotel and tour managers all the way through the wait staff and the chef, but there simply isn't room. Needless to say they were fantastic. Onboard activities: The onboard entertainment in the evening, as well as the talks by the cruise director were very entertaining and informative. Loved the activities, loved the area we traveled in, loved the ship. I really enjoyed the entire experience. Other Cons: The one area I was not happy with was the interaction between my travel agent and Uniworld in regards to our flight arrangements prior to the cruise. If I have a chance to do this again I will sail with Uniworld, but book my own flights separately. After initial booking, Uniworld changed our flights without notice to us, and the new flights included extra stops and significantly longer travel time then what we originally booked. It took over a week of constant calling between me, and the travel agent before we could finally sort this out. When we did we had additional issues getting Uniworld to release the funds for the tickets so we could make our seat assignments with the airline. Uniworld offered additional ship board credit after I wrote a negative review on Trip Advisor, but otherwise did nothing to really correct there procedures in this area. S0, absolutely loved the cruise, will definitely do again as time and money permits, but will book my own travel arrangements next time. Read Less
Sail Date June 2015
My wife and I (both in our late 30's/early 40's) booked a Category 1 stateroom (201) on the River Ambassador for May 2015. She had always wanted to visit Prague and go on a river cruise along the Danube, so this itinerary was the ... Read More
My wife and I (both in our late 30's/early 40's) booked a Category 1 stateroom (201) on the River Ambassador for May 2015. She had always wanted to visit Prague and go on a river cruise along the Danube, so this itinerary was the perfect fit. We really can't rave about this cruise enough! The service and staff on the ship was top-notch: friendly, enthusiastic, knowledgable, and professional. The food was truly fine dining with all alcohol included. The chef always cooked a local dish using local ingredients each night. Presentation was excellent, and the food tasted even better! The excursions were excellent with knowledgable and friendly local guides. Didn't expect as many bus rides, but at least the bus itself and the drivers were all excellent. The cabin itself, while small, was well-appointed and comfortable. The ships amenities were quite convenient and in good order, and we loved the location of our cabin: right off the lobby but set back enough so that you didn't hear any noise whatsoever. The port talks every evening were very helpful in deciding which of the tours to go on the following day. There were several optional tours that cost a little bit extra that were well worth doing. Although, I would give a second thought on doing all the optional excursions in Vienna along with the featured excursion as you buy yourself a total of six bus rides on the first day, which was a little excessive and tiring. All transfers were handled very well. The Captain did a great job navigating the river, always staying a couple steps ahead. The Danube river level was rising and the Captain got us moving a little earlier than anticipated one evening so that we wouldn't get stuck behind a low bridge, thereby ensuring we made our next stop. All in all a phenomenal experience, and we are Uniworld fanatics for life! Read Less
Sail Date May 2015
My husband and I took a risk this year and booked a river cruise. Being in our 30's, we expected to be among the youngest on the ship. As it turns out, I was the youngest by at least 15 years (if you don't consider my husband). ... Read More
My husband and I took a risk this year and booked a river cruise. Being in our 30's, we expected to be among the youngest on the ship. As it turns out, I was the youngest by at least 15 years (if you don't consider my husband). Age difference aside, we loved every minute of our cruise and are already considering our next vacation with Uniworld. We arrived in Vienna for embarkation extremely early—we made it to the ship before 9:00 a.m. Many of the previous week's passengers had not yet left the ship. The cruise manager, Claudia, welcomed us and offered us spaces in the lounge where breakfast was provided. Knowing that our rooms likely wouldn't be ready for hours (standard check-in time is 3:00 p.m., we conferred with her briefly over a map of Vienna and set out to explore the city. When we returned around 2:30 p.m., our room was ready and our luggage had been delivered. We consider ourselves foodies, and we were extremely impressed with all of the food served on-board, particularly the local specialties. We tried to eat these at lunch and dinner every day. The servers and restaurant manager (Stefan) were quick to remember our preferences (like my husband wanting a local beer with every meal—even breakfast), and everything was presented as it is in fine restaurants. Although we had planned on eating onshore often before we boarded, we only skipped one meal on the River Ambassador. Our room (129), while small, was extremely comfortable and had everything we needed, with more than ample storage space. We brought a cosmetics organizer that could hang on the back of the bathroom door for our toiletries, and that worked well (there is not much counter space in the bathroom). Noise was a bit of an issue, but I was somewhat prepared for that, knowing we had booked the lowest category cabin (the noise was from the engine and from water hitting the ship both while docked and while sailing). The excursions were excellent. My favorites were Vienna As The Viennese Do and the Danube Bike Trip. Both of these were "choice" tours, which differed from the day's standard tour but were included in the cruise price. The QuiteVox system made it easy to hear our guides even as we broke away from the group, and they all provided excellent information (and were fluent English speakers). As big fans of German culture, particularly Bavaria, we loved this itinerary. Each city was unique and offered something new to do. We were particularly interested in WWII history, but ended up learning a fair bit of medieval history as well. The staff onboard were excellent. I can't name them all here, but I must say that the cruise manager, Claudia, made our trip extremely enjoyable. She knew we were wiling to venture out on our own and would give us tips and maps to get out and about while returning to the ship on time. She even talked through future travel plans in Germany with us! It was clear she had all of the guests best interests in mind. I also took advantage of the spa service (60-minute full-body massage for $85), and was very pleased with the experience—it was my first massage! When we disembarked, the spa charge was all we owed. While the initial price of the cruise may seem a bit steep, you could truly get by without owing anything else to Uniworld at the end of the trip. We only spent a few hundred dollars on-shore during our seven-night cruise, and that included a fairly expensive, well-made hat we purchased in Regensburg. After the cruise we were bussed to Prague for two nights in the Boscolo hotel. The accommodations were wonderful, and the location was good—a quick 7-minute walk to Old Town, but far enough out that you're not surrounded with drunken tourists and solicitors in the streets. If you want to explore Prague a bit more, it's just a block from a tram stop, metro station, and the main train station. You can find more information about this trip on my blog: www.grosstravelchronicles.blogspot.com Read Less
Sail Date September 2014
We had a great time on this ship. I really liked the "all-inclusive" arrangement -- all tips, all beer & wine, and all mixed drinks (non-premium alcohol) were included. (Please consider other cruise options carefully -- ... Read More
We had a great time on this ship. I really liked the "all-inclusive" arrangement -- all tips, all beer & wine, and all mixed drinks (non-premium alcohol) were included. (Please consider other cruise options carefully -- we've been "nickled and dimed" with crew tips and lounge drinks, even after "ship-board credit.") The food was very good, and the service was gracious and superior. There is lots of food with a good variety of menu options for most tastes. The excursions were well-organized, informative and interesting; and were comparable to other cruises we've taken. Besides the typical "city tours," we visited a family in the country, heard a concert, and got to see how regular people lived. These excursions were half-day, so we weren't too exhausted. My wife could rest back at the boat, and I could still explore on foot or or by transit. (They had optional "fee" excursions you could add to the included ones, but we passed on them for the sake of relaxation.) We have cruised on two other river cruise lines; one on the Yangtze, and another on the Rhine. I really appreciated not having to worry about additional fees, and that's worth the non-discount pricing. We chose to pay for laundry as an extra; but UniWorld comps a load on your next cruise. Read Less
Sail Date June 2014
River Ambassador Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 4.7
Entertainment 4.0 3.8
Public Rooms 5.0 4.7
Fitness Recreation 3.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 4.5
Enrichment 4.0 4.4
Service 5.0 4.9
Value For Money 4.0 4.6
Rates 4.0 4.4

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