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Sail Date: September 2014
My wife and I hadn't cruised for many years and had spent our vacations at different destinations in the Caribbean. This year we decided to try something different. We choose Princess Cruise Line, the Regal Princess was doing the ... Read More
My wife and I hadn't cruised for many years and had spent our vacations at different destinations in the Caribbean. This year we decided to try something different. We choose Princess Cruise Line, the Regal Princess was doing the Mediterranean. We boarded on Sept 23 in Venice (my wife luggage was lost and never found until our return home). We disembarked in Barcelona on Oct 6. The Princess staff were the best they took care of us by giving us extra on board credits and also free laundry for the duration on the cruise. The ship was new and our cabin on the Aloha deck was compact and very comfortable complete with a balcony. This ship had over 3 thousands six hundreds guests and somewhere near fifteen hundred staff. The food was great we didn't have a bad meal. Everywhere we went on the ship staff would welcome us and asked us if there was anything else they could do for us. One item that didn't make sense to me was bottle water was only available if you had chosen the liquor package. We had to purchase these individually. The ship was very comfortable and we really enjoyed it. I'm sold I'll cruise again with Princess. Thank you Read Less
2 Helpful Votes
Sail Date: September 2015
Princess changed our port days and times, which in Istanbul, turkey on their highest holy day of the year. Naturally, this found business closed and limited available shore excursions. No explanations given to passengers on why this was ... Read More
Princess changed our port days and times, which in Istanbul, turkey on their highest holy day of the year. Naturally, this found business closed and limited available shore excursions. No explanations given to passengers on why this was done. We felt the shore excursion office was awful! Rude staff, misdirections given . In turkey on our shore excursion booked thru princess, I was one of several guest with mobility issues who were left behind on the pier! First time I have ever been discriminated for being handicapped! I told Olga (the assit manager over shore excursions) that I didn't travel half way around the world to be left on the pier. When booked we were to have dinner for two in a speciality resturant. No coupon waiting in our cabin. We went to customer service and Lawrence (assit manager) had no record of it. He made a copy of our booking that stated we were entitled to this. Several days later we received an invitation to eat there. Made our reservation . Got to the Itilian speciality place and we were told we only had been granted dinner for ONE! After showing our unhappiness, we were told we could BOTH eat there that night. This will be our last Princess cruise! Read Less
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