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13 Vienna to Europe - River Cruise Reviews

Food aspires to be top notch, but doesn’t achieve it. Waiting staff, some very good others less so. My disappointment was the beds, uncomfortable and hard to get into and out of. No comfortable chair owing to limited space. Ship ... Read More
Food aspires to be top notch, but doesn’t achieve it. Waiting staff, some very good others less so. My disappointment was the beds, uncomfortable and hard to get into and out of. No comfortable chair owing to limited space. Ship clean, efficient, and organised. Cruise manager very good at his job. Entertainment was by a talented chap named Randy, one man with a lot to do by himself, he did well. If I did another cruise I would make sure it had a proper double bed as without it, it would be a deal breaker. Personally I thought Budapest a little disappointing, though only being there one day is not sufficient to give proper opinion. I enjoyed being on the sun deck just cruising along the Danube river. The several locks were an experience. We also had the opportunity to make tea or coffee anytime in the lounge. Overall it was a pleasant holiday. Read Less
Sail Date August 2019
I was travelling with my 90 year old father. It was our second cruise on a Croisieurope ship. The first one was river cruise from Strasbourg on MS Princesse Sissi back in 2007. I have been cruising on Paul Gauguin, Crystal, Azamara ... Read More
I was travelling with my 90 year old father. It was our second cruise on a Croisieurope ship. The first one was river cruise from Strasbourg on MS Princesse Sissi back in 2007. I have been cruising on Paul Gauguin, Crystal, Azamara and Seabourn lines quite a few times since. For this Vienna to Vienna 8 day cruise we arrived one day prior to the start of the cruise. We stayed 2 days after the end of it for more Vienna sightseeing. We caught a cab from our hotel near Stephan Platz to the mooring peer and arrived around 5:30pm for an official boarding at 6:00pm. The crew let us board anyway. Be aware that traffic in Vienna can be congested and a short trip can turn into an hour bumper to bumper traffic jam. Check in was quick and easy. The crew took our suitcases to our cabin on the lower deck. We discuss dining table sharing options before dinner. The ship was refurbished in 2017 and they upgraded the cabins. They are 1.5 time or twice bigger than the previous configuration of the cabins. The bathrooms also are bigger. The MS Symphonie offers good size cabins with a bathroom including a standard size shower. I believe there is one or maybe 2 cabins for people with wheelchair on the upper deck. Our cabin had 2 twin beds that you can move closer/further away depending on your requirements.The room has 2 small wardrobes and 2 cabinets with shelves. It is plenty of storage space for an 8 day cruise. Suitcases are stored under the beds as usual on a cruise ship. There is one power socket (with 2 round prong European style) at each end of the bed head and one socket under the desk. There is one socket for a shaver in the bathroom. There is an LCD TV hanging from the ceiling with a motorised stowing system. You can hide/show it as you wish. The TV has a selection of French channels but also BBC, CNN and other standard English language channels. Reception is sometimes broken when the ship is moving but it works fine when stationary. Dining is at a shared table of 4. There are larger tables for bigger groups/families and only a couple of smaller tables for 2. Food is very palatable. Breakfast came as a buffet with a selection of scramble eggs and bacon, German sausage, fruit, cheese and other milk products, in other words anything you can expect in a hotel. Lunch time come generally as a buffet. Dinner was served at the table. It was a set menu. I would have enjoyed a dish of the local cuisine. We only had one dinner with Hungarian cuisine. The rest was French/International. I believe they can offer options for passengers with dietary limitations (low salt, low sugar, no porc, etc...) but you have to specify when you book the cruise. The crew was very efficient and polite. In regards to activities, there was a musician playing and passengers on the dance floor in the evening. During the day, there is a selection of games that you can play with your fellow passengers. Cards, Scrabble, Rummykub. On a sailing day there was also a game of deck bowling. One evening the crew organised a 'show'. It was fun. They are not professionals so it was not Cirque Du Soleil or Vegas but the passengers had fun watching them. Shore excursions were generally good. The guides very knowledgeable and interesting. Make sure you let the guide know if you have limitations (climbing stairs etc...) as they do not check if the group is all there before proceeding with the tour. I saw a few kids on the ship and asked them what they thought, They were pleased and they enjoyed the cruise. It was not their first one and they enjoyed this one more than they enjoyed their previous one. The crew is mainly Hungarian. They only speak basic French and English. The Commissaire de Bord (Julien) spoke French, English, Spanish, German, Hungarian and many more languages. I would not recommend this cruise line for non French or English speakers though. Some Spanish passengers who only spoke Spanish struggled a bit when communicating with the crew. Same problem with a Japanese couple. There is a free WIFI on the ship. It is pretty slow and limited. You can only download your mails but don't expect a VoIP call or a Video Call unless you are using your cell phone roaming. In regards to tipping, Croisieurope offers the option of an envelop and a drop box. The contains of the envelop are divided equally between all the crew members on the ship. I'd definitely go on another Croisieurope cruise on the MS Symphonie. It is great value for money. The ship is very nice and the crew efficient. Great time and great memories. Read Less
Sail Date August 2019
We had chosen a Danube Christmas Markets cruise from Vienna to Nuremburg on the very smart, new Amadeus Queen. Our suite was very large, with chocolate truffles every day (sadly only 3 on that ship, we never received them on the Elegant), ... Read More
We had chosen a Danube Christmas Markets cruise from Vienna to Nuremburg on the very smart, new Amadeus Queen. Our suite was very large, with chocolate truffles every day (sadly only 3 on that ship, we never received them on the Elegant), nice food, and the Cruise Directors were fun. Unfortunately we had to leave after 3 days because the Danube river levels were low (all autumn) and be bussed to Regensburg for our final 3 days of the cruise - I would continue the review on the Amadeus Elegant page, but I have to use 150 words, so will cover that now! The Elegant is a 3 star ship - it has not been renovated in 9 years since it was built, and the cabins and suites are a third smaller, losing the large shower. The food however was superb - and all 5 course meals! My main dissatisfaction with Amadeus is that the cruise was very regimented. We had compulsory "good morning campers" speeches into our cabins each day, and lots of repetitive "do this now" announcements during the day. The price of this cruise is very good value for money, so I think that's why at least 3/4 of the cruisers were with groups, who had their own lectures etc. Amadeus are I believe the only river cruise line who insist on putting people onto a compulsory table for meals throughout the cruise. This effectively turns you into another group! As a result I think I talked to about 10 other people, as opposed to dozens on our previous Avalon cruise, where we sat and talked to people at random, and no-one appeared to be in a closed group. Our previous Avalon cruise on the River Main was more relaxed, though the good weather then, and appalling rain this time, may have affected my memory! With Amadeus the excursions are optional and extra cost. I did like the Vienna evening concert, and Melk Abbey was interesting, Nuremburg was also good - I liked seeing the historic Nazi sites, especially as it meant we didn't have to get off the bus for so long into the pouring rain! I probably would not travel with Amadeus again - if they cannot guarantee a similar standard of ship if they have to make you bus to another ship, and all of the regimentation has put me off them. Read Less
Sail Date November 2018
My husband and myself chose to take Avalon Illumination -Danube river cruise from Budapest to Bucharest. This was our first river cruise and the first with Avalon. Two days before we traveled we got information from our agent that due to ... Read More
My husband and myself chose to take Avalon Illumination -Danube river cruise from Budapest to Bucharest. This was our first river cruise and the first with Avalon. Two days before we traveled we got information from our agent that due to the low water levels in Danube the cruise route has been changed. There were options for us to either cancel, credit to a later date or take a revised cruise schedule. We however decided to proceed with our trip. Avalon managed the changed itinerary so well and gave us the best experience. We had to travel by bus from Budapest to Vienna and then start the cruise through the little towns of Austria. They then took us by chartered flight to Bucharest from Vienna as the ship could not sail through. The dining experience was great, well presented and tasty fresh food! My husband was a vegetarian, every meal was a treat even for him. The staff were well informed about the food and wines. They were courteous and some were exceptionally great! The shore excursions were well organised most of the guides were good and the buses arranged for our transport were excellent. We would definitely like to sail on Avalon cruise again! Even though due to the last minute change of itinerary there were some uncertainties Avalon made our holiday very special! They even gave us a part refund as a compensation for the last minute change of plan once we completed the cruise!! I was impressed with their Avalon app that was available for the passengers as a ready reckoner! Read Less
Sail Date October 2018
Crystal Mozart is twice the width of other boats on the river and the standard of equipment on the boat is superb. Some boats that are half the width can take 200 passengers compared to Crystal Mozart taking 170 i.e. less than half the ... Read More
Crystal Mozart is twice the width of other boats on the river and the standard of equipment on the boat is superb. Some boats that are half the width can take 200 passengers compared to Crystal Mozart taking 170 i.e. less than half the space per person. The bathroom fittings, towels etc are of the highest quality. Good water pressure in shower but no bath. A toilet that will perform tricks that made my eyes water! Nespresso coffee in the cabin but no kettle to make tea. The bed and pillow were exceptionally comfortable and the linen was of the highest thread count quality. The staff are nothing less than magnificent. They were all so friendly, efficient and charming. Among the best I have ever come across. The management accepted my comments when I approached them during the trip and were polite in dealing with me and responded to my comments. The shore excursions were well organised. I particularly enjoyed the concert, the E- Biking and the tour buses were of the very best and latest standard. Airport transfers were efficient and we were immediately greeted at the airport. The tenor and pianist that were flown in especially for an evening’s entertainment on the boat were nothing less than spectacular. They were both of the highest international standard. The other performers brought on board were also very good. Not Crystal’s fault but we were moored up next to other boats too often. This is due to the unbelievably high number of large river boats being operated on the Danube but it means that one’s view from the French Balcony of our suite was often the side of another boat only a few feet away and not the local scenery. This can also shield their communications systems so the internet doesn’t work. This is the price that has to be paid for there now being 330 monster river cruise boats on the Danube. This won’t happen at Passau as Crystal are relative new boys on the block and are therefore not high enough up the pecking order to actually go into Passau so the boat moors up a 10 minute bus ride from the town. This obviously prevents casual shore visits. I bought a VPN for the trip so that I could watch Wimbledon on board but I was advised by their IT man that their IT system is not comprehensive enough to operate with a VPN. So no BBC. Budapest is a beautiful city with many spectacular buildings. Having visited Budapest before I know just how stunning the night time river cruise is. Unfortunately the river was closed on the one night that we were in Budapest so we were relegated to a bus trip which definitely did not compare to the river cruise. We specifically chose not to opt for the free/inclusive dinner at a Michelin Stared restaurant so that we could do the river cruise. Again not Crystal’s fault but another aspect that was very disappointing. Our friends went to Costes Downtown and were bitterly disappointed. Not Michelin Star food by any imagination but I guess Crystal don’t pay Michelin Star prices. Similar comments were to be heard from everyone who chose to visit one of the offered Michelin restaurants. It’s a great marketing ploy to say that a Michelin Star meal is included in the trip but it’s absolutely not what it purports to be. I am horrified that restaurants of such renown are prepared to demean themselves to such an extent. Now for the most outrageous bit. On our first night we were offered flat or fizzy water that were both chlorinated tap water. We complained and were brought bottled water. Two nights later we were offered water from the bottles that they use for the tap water so we declined and asked for bottled water. We were informed that the bottled water for our table had been decanted into the tap water bottles as everyone else had seen us having bottled water and they wanted it as well. In other words they were disguising the fact that our table was having better quality water that must have cost one or two Euros a bottle as opposed to free tap water. To me this is nothing less than fraudulent. On reporting this to the management we were told it was a misunderstanding between a supervisor and a member of staff. This can’t be true as our waiter had already told us it was to prevent too many customers asking for bottled water. There must have been more to this as bottled water was handed out everywhere we went. All the waiters, in every restaurant, were offering chlorinated tap water to all for the whole trip. The reasonably extensive complimentary wine list is just that but don’t expect them to all be available throughout the trip. When we boarded the Italian, Spanish and American wines were not available, only Austrian. We were advised that the week before the boat had had a wine group on board and that they had drunk all the better wines and that as the boat was only 400 feet long they were restricted in their stock. On our last night they had again run out of the Italian red so the next group of customers would have been restricted in their in the same way as we were. The food is well cooked but initially the selection was very limited and unimaginative. I was told by the Manger, Restaurant Manager and Chef that we could not expect normal cruise quality food on a river boat. Prior to booking I was lead to believe that the quality of food on the Crystal Mozart was one of its features. After my comments to the Management Group we were told to look at the menu in the morning and if we didn’t like the look of the choices to order anything else we might fancy. The main restaurant stops serving breakfast at 9.0 when in port and 9.30 when cruising which, in my opinion, is far too early for a holiday situation. The eggs for the first 5 days were stale, cheap mass produced and totally tasteless. When fried they spread out to the size of a plate which is a sure sign of poor quality stale eggs. The chef told me it was because of the temperature they were cooked at! After my comments about the eggs my wife and I were offered our own special free range organic eggs that had been especially bought for us! Not for all the other 150 or so passengers. The friends we were traveling with were needless to say appalled by this. After the boat was re-stocked at Passau the wine selection improved to 95% available and the quality, style and imagination of the food was very substantially better. In fact on one night we had a superb meal that ended with a truly memorable Grand Marnier soufflé. It is manifestly wrong that we had to go through half the trip with an inadequately stocked boat when the quality was so good after the boat was re-stocked. It seems crazy that it can go from average to excellent overnight. The boat and trip overall was great but sadly let down by the food and lack of wine selection during the first 5 days especially as it cost £700 a day for 2. The first part of the trip was not worth this and the last part was worth every penny. Read Less
Sail Date July 2017
The biggest question mark about booking this cruise is whether you like group excursions or not. You'll be paying for them whether or not you partake because all ports have multiple excursions available at no extra charge. If you ... Read More
The biggest question mark about booking this cruise is whether you like group excursions or not. You'll be paying for them whether or not you partake because all ports have multiple excursions available at no extra charge. If you don't mind trooping along with 1-3 full coaches or if you are okay skipping them, you're fine and we can move along... Crystal's Mozart was a surprise on first, second and every subsequent glance. At first glance, her lines are a bit dated and utilitarian. Definitely not the sleek looks of competing ships from AMA, Avalon, Tauck ... (Viking ships are pretty utilitarian as well). On second glance, you realize she's double hulled and at least a third again as wide as all other river cruise ships. You come to appreciate the extra space provided from her broad beam. On third glance, you start noting how well Mozart has been refurbished and maintained. The ship is immaculate. A few more glances and you realize how beautiful she is. On top of the ship's appeal, with 90+ crew for 150+ guests, service is impeccable. Dining service can sometimes be a little slow but that's because all dishes prepared on board use fresh produce and all dishes are prepared to order. Unlike every other cruise I've been on, the food started out being very high quality and, if anything, got better as the cruise progressed. We plan a future ocean cruise with Crystal and look forward to comparing the culinary offerings serving a much larger guest list. The itinerary was fantastic, introducing us to cities locked behind the iron curtain for much of our lives. And, of course, Vienna is a hard city to top on any other river itinerary unless you add Budapest. Then it's a toss up. Read Less
Sail Date July 2017
I was confused because I could find any reviews since 2015. We were on the "MS River Navigator", although this page refers to Vantage River Navigator. I'm assuming and hoping I'm on the right page. River cruise, ... Read More
I was confused because I could find any reviews since 2015. We were on the "MS River Navigator", although this page refers to Vantage River Navigator. I'm assuming and hoping I'm on the right page. River cruise, NOT an ocean liner. CanNOT really compare the two. I believe the capacity is around 150 passengers as opposed to the thousands on ocean ships. Typical small rooms and bathroom, but very adequate. Room service was great. Only one time slot for meals, all dress is casual. The meals were fine: breakfast buffet, lunch at 12:00, dinner at 7:00pm. The service was great, but the kitchen was at times, very slow. Dinner is typically salad, soup, entree, and dessert. On multiple occasions we did not get our dinner entree until 8:30pm or later. I imagine very hard to serve +100 passengers timely with such a small kitchen. Staff very friendly, but minimal accommodations. No pool, no theater, no entertainment, other than one act each night in the lounge. Small library, exercise room has a couple of treadmills and a couple of exercise bikes. Overall very enjoyable experience. I was told that the clientele is typically senior citizens which was the case on our trip. So mostly quieter and no real late night activities Read Less
Sail Date April 2017
Wanting to do a European Christmas Market Cruise we chose Uniworld as it was part of the Red Carnation Brand and Hotel 41 In London recommended it to us. The décor of the ship has had varying comments but we loved it and it felt ... Read More
Wanting to do a European Christmas Market Cruise we chose Uniworld as it was part of the Red Carnation Brand and Hotel 41 In London recommended it to us. The décor of the ship has had varying comments but we loved it and it felt special not a run of the mill ship. Check in was simple and we found our room. The room was lovely, but small and initially we wondered where we would store our four suitcases and gear. But all cases fitted under the bed, all clothing fitted in the wardrobes and whilst the bathroom was tiny the large vanity drawers kept all our toiletries etc safe and sound and the rooms were kept neat and tidy. The TV in the Mirror was a good touch. The wardrobes were a good size and surprised me on how much they could hold. One of the best things about the ship was the care and attention taken to guests who were gluten free (like my husband) and lactose free like a lot of others. Francesco from day one would come over each day and advise my Husband of what he could and could not eat Breakfast and lunch (the Gluten Free croissants and bread were the best we have every eaten). At night the chef always had gluten free options including deserts. This additional attention was amazing and a number of other guests on the ship with similar eating issues were all very impressed with this. Food: overall (GR aside) the breakfasts and lunches were very good and the service was very good ( Virgil and Paul) not to mention the wonderful Francisco did a great job at breakfast each day having our table ready and our juices and almond milk, coffees and teas. Our first breakfast the eggs benedict was the best I have ever eaten, however, the second day the sauce was white and lacking in egg yolk and I sent it back, the next version came was slightly better, but there was a lack of consistently in it. Lunch: each day the salads were great and Mrs Tolands special salad dressing was my favourite, also different hot options each Day. Dinner: Probably the most disappointing meal of each day. I suppose we have been spoilt for choice on cruise ships but to be honest we did not enjoy the evening meals, limited selection and the alternative option to the changing main each night never changed. Also a personal choice I did not enjoy their wine selections. Rumyana our room attendant was excellent and always had a smile and a kind word for us. Our Captain was very entertaining and delivered the safety lecture in such a great way, however, that night with him, the cruise director, the hotel manager and the Sommelier taking to the floor it was a little "Blah Blah Blah" which the crew themselves called it the Blah Blah Blah each night. The Gym was tiny but right next to the Guest Laundry so you would put your washing on and then go to the Gym while it was doing its cycle Afternoon tea was disappointing same thing most days and not a great choice (again comparing it to the small ocean cruises). However, we were disappointed at night with the evening meals (but again being used to smaller cruise ships with more options. In saying this we did have a wonderful evening meal the second night before we were due to finish the cruise out in the Leopold Bar. They offer special dining to those in Suites each night (the same meal is each night) but towards the end of the ship other guests can book to eat there. Its a smaller area and the food was exceptional as was the service, this is what the main dining room should have been doing each night. We really enjoyed the Christmas Markets and our tour guides were knowledgeable and our bus driver Thomas was the best. Due to the river dropping we could not head into Nuremburg so we were put up in a hotel in Nuremburg and bussed in. The Staff handled the situation very well and did all they could in this situation. However, it was hard to fathom that they would give you Euro $25.00 per person per day for lunch and then for dinner that night Euro $35.00 as we could not eat on the ship. This did not make sense and a large number of us complained about this as whilst it may have and in fact was sufficient for lunch - for dinner you could not buy a decent bottle of wine for E$35.00 and considering that on the ship you had access to spirits, pre dinner, dinner and after dinner drinks plus a three course meal how would an extra Euro 10.00 per person per day cover this. We lodged a compliant but nothing happened and we were told head office would get in touch with us, its been a month and we have not heard anything. Disappointing. I loved the ship and the cruise just was disappointed with the evening meals, also having to eat all three meals in the same restaurant didn't have the same appeal as having a separate one for the evening meal however this should be taken into context that after doing a river cruise I feel we are more ocean cruise people (love Oceania and Seabourne). Read Less
Sail Date December 2016
This is the second time we've sailed with CroisiEurope as a result of booking the holiday from Archers/Cosmos and for the price it's very good, ok the cabins are small ish (but how much time do you spend in them). The food was ... Read More
This is the second time we've sailed with CroisiEurope as a result of booking the holiday from Archers/Cosmos and for the price it's very good, ok the cabins are small ish (but how much time do you spend in them). The food was very enjoyable, although it was a fixed menu, but it made us try dished we wouldn't normally try which is all part of the holiday experience. A reasonable quality wine (free of charge) was available at both lunch and dinner plus all standard drinks on board were free. Overall the trip up and down the Danube was wonderful, visiting so many iconic cities and towns however we thought the organised trips very expensive so did our own thing as nearly all of the places visited are within easy access from the place where the boat docked. We especially liked Budapest, Bratislava and Vienna and stayed over for an extra 3 nights in Vienna as there is so much to see and the boat trips seemed quite hurried to get in as much as possible in a day and a half. Read Less
Sail Date August 2016
Uniworld is great! My wife & I spent 2 nights in Vienna pre cruise, then boarded the River Ambassador which stayed overnight in Vienna to give us another full day before sailing upstream on the Rhine. From the time we boarded until ... Read More
Uniworld is great! My wife & I spent 2 nights in Vienna pre cruise, then boarded the River Ambassador which stayed overnight in Vienna to give us another full day before sailing upstream on the Rhine. From the time we boarded until the end we were greeted by an ever gracious crew who really paid attention to every detail. I can't say enough about how good they were. From the first happy hour in their well appointed lounge area, the staff not only remembered our favorite cocktails, but would warmly greet us as we walked in, asking if we wanted a "Dewar's and water" or a "Vodka Tonic". Drinks and wine are included and we never had to ask for another, since they were right there anticipating our wants and needs. (I've found slow service on other "all inclusive" trips or where we've already paid for a beverage package. The very small stateroom (128 sq ft) was the only reason to give it 4 stars instead of 5. The River Ambassador is Uniworld's smallest ship (120 passengers) and it looks like the staterooms on their other ships are larger-we could have used the additional space. However, the housekeeping staff did an excellent job of keeping it spotless every day and night. Laundry service was reasonably priced and service was same day, depending on when we left the bag out. Food was as good as we've ever had on any ocean cruise, including specialty restaurants. Breakfast and Lunch buffet provided plenty of choices and variety (example meat or veggie lasagna when they had lasagna), along with the usual salad fixings. Dinners offered a different menu every evening, and the staff was always there to refill your wine glass. The house wines changed every day and seemed to be local. Talking about the staff, I cannot say enough about how sincerely friendly and attentive they were. This was the last cruise of the season and I did not get any indication that anyone was short timing. Jaroslav, the hotel manager, was very visible and was always the first to greet us when we reboarded from our daily shore excursions. Piet, the cruise manager, was always available on board and when we were on the excellent guided tours that he arranged for us. The captain was also very visible. He did an excellent job of navigating the low waters of the rivers and canals. There were some last minute changes of docking sites and shore excursions due to the low waters and Piet made everything seemless in that we hardly realized that any changes were made. I know he had to scramble to re arrange guides and buses so we could see everything and he did a superlative job. In summary, this was an excellent experience and I get the impression that not only was the staff and crew excellent, but the commitment to flawless service came from the corporate structure as well. I can't imagine doing a river cruise with any company other than Uniworld. Read Less
Sail Date November 2015
Having read the one and only review of Beethoven before we went on our cruise I felt I must sing some of the praises for this holiday instead of the negatives on the other review. We thoroughly enjoyed our cruise. The food was ... Read More
Having read the one and only review of Beethoven before we went on our cruise I felt I must sing some of the praises for this holiday instead of the negatives on the other review. We thoroughly enjoyed our cruise. The food was excellent ,although there was no choice, every meal was well prepared and superbly presented. Our cabin was small but very comfortable and perfectly adequate. We asked for extra pillows and this was promptly arranged. We did not do any of the excursions since they were expensive and we easily made our own arrangements. Most ports were within easy walking distance of the towns. The staff were all very pleasant and helpful. We felt that the journey from Bratislava to Kalosca was unnecessarily long and would have prefered an extra day in Budapest. We would be more than happy to sail with Croisieurope again. Read Less
Sail Date July 2015
This was our first cruise of any kind. I was leery of the "all inclusive" tag based on experience of friends on other cruise lines. Nonetheless, based on recommendations from family I booked with Uniworld. The two areas I ... Read More
This was our first cruise of any kind. I was leery of the "all inclusive" tag based on experience of friends on other cruise lines. Nonetheless, based on recommendations from family I booked with Uniworld. The two areas I thought they would get me with extra charges would be the tours and the liquor. I was wrong on both counts. The tours. Although there are optional pay for tours available in Vienna and at the Prague extension, they really are optional. The included tours at every stop (including Vienna and Prague) were excellent and completely filled up your day to the extent you choose to do so. The guides were local, very knowledgeable and the groups small and comfortable. The listening devices provided made it easy to hear and understand what was being said, without having to press in and be right on top of the guide. We did do both of the optional outings in Vienna (a trip to the Schobrunn palace and a concert at a local monastery) - both were excellent. Drinks - As with the tours the onboard selection of free included liquor was excellent. The wines served with dinner were very good, as were the beers and scotch (including a very nice Oban 14). Other pros: The onboard experience exceeded my expectation in every way. Food: - The dinners were prepared by a professional chef and were fantastic. The small group on board (106 passengers if I remember correctly) made the dinners somewhat intimate. Staff: The staff was friendly and attentive, but not intrusive. For example, on the first night the salmon dish my wife had was served with a small amount of caviar as a garnish. My wife commented to the dining room manager at the end of the evening that it was her first taste of caviar, and that she very much enjoyed it. 2 nights later the manager stopped by our table with a large dish of caviar for our table to share. I wish I had room for all of the stories where the crew went out of there way for us, from the captain through the hotel and tour managers all the way through the wait staff and the chef, but there simply isn't room. Needless to say they were fantastic. Onboard activities: The onboard entertainment in the evening, as well as the talks by the cruise director were very entertaining and informative. Loved the activities, loved the area we traveled in, loved the ship. I really enjoyed the entire experience. Other Cons: The one area I was not happy with was the interaction between my travel agent and Uniworld in regards to our flight arrangements prior to the cruise. If I have a chance to do this again I will sail with Uniworld, but book my own flights separately. After initial booking, Uniworld changed our flights without notice to us, and the new flights included extra stops and significantly longer travel time then what we originally booked. It took over a week of constant calling between me, and the travel agent before we could finally sort this out. When we did we had additional issues getting Uniworld to release the funds for the tickets so we could make our seat assignments with the airline. Uniworld offered additional ship board credit after I wrote a negative review on Trip Advisor, but otherwise did nothing to really correct there procedures in this area. S0, absolutely loved the cruise, will definitely do again as time and money permits, but will book my own travel arrangements next time. Read Less
Sail Date June 2015
This was our first river cruise and we found the size of the ship perfect. We made great new friends and enjoyed the staff immensely. Sitting in the lounge after dinner listening to the piano music was relaxing and fun. Tours included ... Read More
This was our first river cruise and we found the size of the ship perfect. We made great new friends and enjoyed the staff immensely. Sitting in the lounge after dinner listening to the piano music was relaxing and fun. Tours included an overview of each town/village/city we visited and were well done. The headsets were a great improvement to what we had experienced on an ocean cruise. Our cruise included 5 days aboard the Artistry II cruising through Austria and a land package in Munich at the Westin. The only thing missing was more time aboard the ship. Read Less
Sail Date May 2015

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