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14 P&O Cruises Ventura Spring Break Cruise Reviews

Happy 12-day cruise but just sometimes food quality was surprisingly poor. Potatoes with black rotting areas and occasionally not hot. Staff in smart restaurants and buffet were hard-working, helpful and pleasant. Often a ... Read More
Happy 12-day cruise but just sometimes food quality was surprisingly poor. Potatoes with black rotting areas and occasionally not hot. Staff in smart restaurants and buffet were hard-working, helpful and pleasant. Often a feeding frenzy in buffet servery which is too crowded sometimes and too small. One area is opened while the other closes. Ideally should both be open. All made worse by impatient passengers who don't like queuing. Also, despite polite request notes on each table asking diners to vacate once finished eating, there are some who seem to camp there for an hour or two chatting, dozing or reading books while others search for seats. Some ignore hand sanitisers in restaurants. Thump of engines can be heard in main restaurant. We heard that P&O have made economies on several fronts and sometimes it shows compared with previous cruises by us. Cabin stewards now asked to service more cabins daily. Stage shows were very good/excellent. One comedian fared badly/gross with old folk with mime of him pretending to wipe his bottom, complained about weak P&O 2-ply toilet paper, said some elderly passengers "smelled like the homeless" and were infirm - among other grubby "jokes." Long wait to disembark because of tide change and positioning the bridge to terminal. Read Less
Sail Date March 2019
We are reasonably well travelled ‘cruisers’ having done 120+ days on Cunard, 7 on MSC and 14 on P&O Britannia last year. The Britannia cruise, repositioning from the Caribbean to the UK in March 2017 was 100% fine and indeed we ... Read More
We are reasonably well travelled ‘cruisers’ having done 120+ days on Cunard, 7 on MSC and 14 on P&O Britannia last year. The Britannia cruise, repositioning from the Caribbean to the UK in March 2017 was 100% fine and indeed we have booked the same cruise for 2019. Anyway, this current P&O 7-day cruise was not quite what we and everyone else expected. Itinerary to be: Southampton (Friday), Sea Day (Saturday), Vigo, Lisbon, Oporto, Sea Day (Wednesday), Guernsey (Thursday), Southampton (Friday). The good points: Embarkation on the 4th was speedy at 12.30 and bags outside cabin by 1.30pm. Obstructed Outside View Cabin E502 (on deck 8) was 100% okay for this short cruise and kept very clean and neat by our unobtrusive cabin steward, Angelo. Food in Saffron Restaurant (Freedom Dining in the evening) was fine and as good as, and perhaps better, than that in Cunard’s Britannia restaurants. Alcohol is much cheaper than Cunard, as are speciality coffees etc., and all WITHOUT the disgraceful 15% auto service charge added. For example, a bottle of Californian Rose wine is £17.95 net on P&O, whereas it is 36$US + 15% on Cunard – exactly the same wine! Service was quick enough in the restaurant. Alternative dining? Sindu is first class for £20 per head and Glass House likewise, but cheaper. Did not try the Epicurean or Beach House on this voyage. Self-Service Buffet had a decent selection throughout the day – cheeses were better than on Cunard(!) according to Mrs F. and no problem with finding a seat, if one was prepared to walk a bit. Entertainment – standard cruise line stuff – guests including Berni Flint, Tony Wallace etc. Disembarkation on Friday 11th – rapid – we were in the car at 8.46am and on our way. The bad points! On Saturday 5th at around 9am the captain announced that the ship had ‘technical’ issues. As a result, Ventura would arrive in Vigo at noon rather than 9am on Sunday 6th, but leave later in the evening to compensate. All rather useless as it was a Sunday and Vigo is hardly the shopping and food capital of Europe. It then got rather more interesting as we would arrive in Lisbon on Monday 7th at noon, but now leave at 3am on Tuesday 8th as this would help compensate for missing Oporto completely on the Tuesday 8th. Now, apart from a very brief slow period on Saturday morning, Ventura managed to get up to 20 knots quite happily as Saturday went on! The 3am departure from Lisbon did not result in the majority of passengers tasting the dubious night delights of Lisbon, as you would expect, and was therefore a total waste of time, although the crew liked it as they disappeared off the ship at 10pm all heading for God knows where. Now for the exciting bit: Costa Mediterranea docked next to Ventura in Lisbon on the Monday shortly after our arrival at noon. It left early that evening after a half-day stop (probably more than enough for most passengers) and then proceeded to Guernsey arriving shortly after us on Thursday morning at 8am, having done another port call in between – could that have been Oporto we all wondered? Ventura then managed to arrive at Southampton, after leaving Guernsey on the Thursday afternoon), bright and early at 6am on Friday 11th ready for the turnaround and yes, closely followed by Costa Mediterranea again. So, in summary most of us poor souls reckoned Ventura never had any intention of going to Oporto and if they had announced that fact before departure, many passengers would have demanded their money back and cancelled. As to what the problem really was? A deadly silence, and rather noticeably the officers were conspicuous by their absence from the public rooms over the 7 days. In summary – a poor effort by P&O, poor communication & no recompense in any form offered such as a free drinks session or whatever. On the plus side, at under £100 per day each, it was a bargain, but no excuse for not going where P&O advertised. Read Less
Sail Date May 2018
This was a first time cruise for us and the main reason for this choice was to be able to visit 4 ports. Apparently there was a technical issue with the ship, which meant that we would not be stopping at Oporto in Portugal. We also ... Read More
This was a first time cruise for us and the main reason for this choice was to be able to visit 4 ports. Apparently there was a technical issue with the ship, which meant that we would not be stopping at Oporto in Portugal. We also didn't go ashore in Guernsey, this was because of the ridiculous amount of time waiting for a Tender. We still have not had any clear answer of what the technical issue was and I am presently waiting for a reply from P&O. I wrote to them to ask why no compensation has been offered for the missed port. Pretty sure I will either get no reply or if they do reply, they will simply fob me off with some small print from their terms and conditions and will state that they don't ever give refunds or compensation. As this was out first ever cruise, we didn't know what to expect. However, before we booked the cruise I did read lots of reviews about various cruise ships. On nearly all the reviews people were saying that being on such big ships we would hardly notice any movement. We were really shocked by the amount of rolling around while we were at sea. It was quite bizarre because the sea was so calm. I can't believe that this was a normal amount of movement and I wonder if it could have been due to the technical issue the ship had. The movement was so strong that most of the swimming pools were closed a good number of times during the cruise. this was a bit of a spoiler for me because I wanted to go for a swim every day. I did take some video footage showing the swimming pools sloshing about and being covered with nets to stop people using them. I would love to be able to speak to some seasoned cruisers that travelled on this particular cruise to find out if they felt this was normal. My girlfriend really suffered with sea sickness during our cruise and it has put her off ever going on another cruise. I am trying to convince her that perhaps this wasn't how it would be next time (unless of course the sea is rough). If anyone can shed any light on this matter or even if anyone knows exactly what the technical issue was, I would love to hear from you. Please feel free to email me: chris.lewis143@ntlworld.com During our cruise we had an inside cabin which was very adequate for us. The cabin was very clean and we were well looked after by our cabin steward Colin. We choose freedon dining, which again was perfect for us and it meant that we could plan our dining around all the entertainment. The food was really nice in the main buffet with loyts of variety and we also enjoyed the lovely food and excellent service in Saffron, which we used on two of our nights. The entertainment was superb. The singers and dancers obviously worked extremely hard every night putting on two shows each night. The visiting acts were also very good. Our overall experience of the service was excellent. Everyone seemed to be very polite and always had a smile for us. Would we go on this ship or another cruise? Not sure at this stage because we need to determine if we would experience the same amount of movement that we did on Ventura or whether this was an abnormal amount of movement due to the technical issue, bearing in mind that the sea was very calm. Obviously we would expect to feel some movement if the sea was rough. Read Less
Sail Date May 2018
We chose this cruise as it was visiting Oporto and Lisbon - well meant to have been. On the first sea day we were advised no Oporto due to technical failure which would be rectified in Lisbon. A late arrival in Vigo and evening departure ... Read More
We chose this cruise as it was visiting Oporto and Lisbon - well meant to have been. On the first sea day we were advised no Oporto due to technical failure which would be rectified in Lisbon. A late arrival in Vigo and evening departure From Lisbon to compensate! However with the speed we travelled on departure from Lisbon we are sure an earlier departure would have enabled a half day call at Oporto. Two sea days with little to do on board were rather tedious and we would not have booked a weeks cruise to have three sea days out of the 6 full days, Otherwise we were pleasantly pleased with the cabin HA Balcony on C deck with a 10ft deep balcony. We had travelled in January on the Celebrity Millenium and the cabin on there was dreadful by comparison. The food on board was of a high quality again unlike the Millenium, and the service from the restaurant staff and waiters on board was very good. Would I travel on the Ventura again? I very much doubt it. The ship has 3,500 pax capacity far too many people when endeavouring to disembark/embark by tender with 3 hours total spent queuing in Guernsey. I much prefer smaller ships such as a Queen Victoria and Oosterdam/Nieuw Amsterdam. Read Less
Sail Date May 2018
This was a last minute decision,wanted a bit of sun and the Canaries are always a good choice, in fact it is my second favourite destination for cruising.Last minute booking but not a last minute price, paid the full whack for a DD ... Read More
This was a last minute decision,wanted a bit of sun and the Canaries are always a good choice, in fact it is my second favourite destination for cruising.Last minute booking but not a last minute price, paid the full whack for a DD category Superior Deluxe balcony cabin occupied by one, but paying for two.Must have a balcony when cruising, would not set a foot on a ship otherwise.I have stayed on Ventura 3x in as many years and it has never been plain sailing.My gripe? The hygiene.This is the dirtiest four star cruiser I have ever been on. Even now the overwhelming sense of grubbiness prevailed from the moment I opened the door to the cabin.New carpet?Fluff coming off as I walked around.The cabin is dark,this is not a complaint but a statement of fact,it is the second largest I have ever been in and if the sun does not shine without the lights it is dark.But it has a good size balcony without shelter, this means more sun than if there was another cabin above.Two beds pushed together to make a king size bed ,very uncomfortable,there was no covering on the top of the beds to soften the edges where they were pushed together.I loved showering standing in the bath-tub,the water was always hot and powerful,washing my long hair was easy.Toiletries were from the White Company,my favourite brand.There was no vanity package,in a Superior Deluxe cabin,everything should be provided.There were two soft and large dressing gowns, a pair of slippers, an umbrella and binoculars.The food was a hit and miss affair with more hits than misses,breakfast in the self-service always excellent,lunch not so much, but in the dining room it was adequate.Dinners in the Saffron restaurant were enjoyable,steak cooked to perfection,exactly as I like it,rare,chips always hot.,a nice side salad.The choice of food was good, at least two kinds of fish,good quality meat.Ice cream excellent, good cheese, desserts not to my liking.Entertainment was good,especially the comics.In site of my reservations about the hygiene, I had a lovely cruise.I know I will be back. Yes, I am a glutton for punishment. Read Less
Sail Date April 2018
Wanted to get away early in the year and visit a few new places. Chose this cruise because of its itinery. Embarkation and Disembarkation was superb unlike the usual airport chaos. Decent cabin on A deck with small balcony. Good food in ... Read More
Wanted to get away early in the year and visit a few new places. Chose this cruise because of its itinery. Embarkation and Disembarkation was superb unlike the usual airport chaos. Decent cabin on A deck with small balcony. Good food in the restaurant but the pool side buffets are no better than a motorway service station and best avoided. Excellent entertainment very large theatre but you need to be there an hour before the show starts to get a decent seat. The Havana Bar and Tamarind Club are very poorly designed, it is almost impossible to see any of the acts no matter where you sit. The bars serve real ale in bottles Marstons Pedigree and Doombar as well as the usual keg rubbish. The bar prices are very reasonable, house wines were of a decent quality. Extensive shore excursions are offered went on a couple but not very good value better to get an open top bus. Ran into bad weather off Cartagena bobbed about all day offshore and was unable to land, landed in Malaga the next day but weather very poor heavy rain so returned to the ship after a short walk around the town. Weather in Maderia was also poor but was able to take the open topped bus before the rain started. Decent weather in Lisbon, Cadiz, Gibralter and Casablanca. Spent too many days at sea the daytime entertainment is limited to Bingo and Quizzies, just one speaker, gave talks on Ocean Liners very interesting, lots of beauty type treatments trying to sell you overpriced creams and lotions. Decent enough service from the staff. This was our 1st trip with P&O and I would not book with them again. Rob Brydon tells you that This Is The Life but it is not my idea of life. Read Less
Sail Date March 2017
We had heard really positive things about P&O, and so chose them to be our first cruise. We selected a mini cruise of four nights to give us a chance to explore the ship. Before sailing we read some reviews and forums here and were ... Read More
We had heard really positive things about P&O, and so chose them to be our first cruise. We selected a mini cruise of four nights to give us a chance to explore the ship. Before sailing we read some reviews and forums here and were expecting things to perhaps look a little worn, and that a cruise during half term plus it being short that it might be a little rowdier than normal. We were thrilled with embarkation- we arrived early due to travel arrangements, and were prepared to wait until our time slot - the free magazines were a bonus. We were called to check in before our time slot and were on the boat 90minutes earlier than expected. Our cabin was on deck 9, and was a good size (Sup Deluxe Balc) . It looked a little tired as expected, and the sofa bed was certainly worse for wear and wasn't that comfy to sit on due to the slope of the seat cushions. There was a very chilled bottle of champagne waiting for us with chocolates, which was nice to see and a feature of our cabin grade. The sofa bed had a faulty spring, and still was not fixed at the end of our four night cruise, meaning our son slept on a bed on an angle. This wasn't great and I was surprised at the apparent lack of concern over this. The bathroom was a good size, but smelt rather stale. Our first meal was at the Beach House buffet, this wasn't great. It was a real scrum. The food was average, but felt more like an experience at a motorway service area than the cruise experience we were led to believe we would have. That evening we went to cinnamon as we had freedom dining. There was a wait for tables, and we said we would share. That was a mistake not to be repeated. We were put on a table with a party of five. They didn't interact with us at all, ordered multiple dishes at every course, and the gentleman seated to my side took my cutlery to use, leaving me with just some forks. I had to ask for ,ore cutlery and the waiter serving tutted. It wasn't the best experience. Overall the food in the Freedom dining restaurants was good, and nicely presented although brought out far too fast - which meant that as a slow eater, some of our meals were not that hot as they were sat on the side whilst I finished my starter. Food in the buffet restaurants was not so nice, often lukewarm at best and poorly presented, name cards for a lot of items were missing. Service was a real mix. Sometimes it was excellent and really friendly whilst at other times it felt like we were being treated with disdain. We often had to ask for water and bread rolls. The final evening we were given just one menu to share between us, with no apology given. Entertainment and facilities were good, the information about ports was good. Our cabin steward was lovely and friendly, and concerned we weren't eating enough. Would we go again? Well we had already booked another cruise before this one, so you could say yes, although given our experience I'm not sure I'd go with P&O again, and am tempted to ring them to see about cancelling the next cruise and switching to another cruise line. Read Less
Sail Date February 2017
Revisited Ventura as I liked the itinerary but unfortunately the weather was poor in the Canaries which is unusual. The food in the restaurants was good. A bit boring in the buffet restaurant. On the plus side the service of the staff ... Read More
Revisited Ventura as I liked the itinerary but unfortunately the weather was poor in the Canaries which is unusual. The food in the restaurants was good. A bit boring in the buffet restaurant. On the plus side the service of the staff is excellent and entertainment was good. I have sailed with P&O for fourteen years and the standard has definitely dropped. In the Exchange bar it is a bit like Butlins at sea. The standard of dress there with a lot of passengers are football shirts and shorts in the evenings which never used to be. With regards to daytime activities there always seemed to be a sales pitch to the senimars such as talks on Beauty I.e skincare, hairstyles etc. This is for them making more money. I will probably sail with P&O again but it will be on one of their smaller ships, there is more character to them. Ventura don't provide enough seating for the amount of passengers that it carries. Read Less
Sail Date March 2016
Firstly arriving at Southampton to embark our time was 3pm arrived at 2pm sat there until 4.30pm. Once onboard had to go straight to Safety Procedure at Muster Station. We have been on 6 cruises and this was the most disorganised one have ... Read More
Firstly arriving at Southampton to embark our time was 3pm arrived at 2pm sat there until 4.30pm. Once onboard had to go straight to Safety Procedure at Muster Station. We have been on 6 cruises and this was the most disorganised one have ever seen. Not on deck but inside, no checks of people attending, most people didn't bother attending. Due to weather conditions dread to think what would have happened in real emergency. We were unfortunate to hit Storm Katie next day which was very frightening Tannoy system so muffled could' not understand most of announcements. Waterside Buffet was like Motorway Cafe apart from Freshly made omelette, bacon hard, eggs like plastic. Would have used restaurant for breakfast but this closed at 9am which is fine if weather good but no good when no rush to go for breakfast in pouring rain and cold. Unless you want to pay extra. Entertainment mostly 2nd rate, also not enough seats to accommodate everyone in bars etc for shows. No contingency plan during day for inclement weather. Smoking areas Deck 7 (mostly closed due to weather) and 15 starboard side (only ship we have been on where smoking not permitted on balconies) Deck 15 very rarely cleaned . We chose P & O thinking it may be a bit upmarket from some cruises but very disappointed it was Butlins on Sea. Read Less
Sail Date March 2016
What we thought would be a pleasant spring break on a 7 night cruise along the Iberian coast turned into a rather stressful experience. The dreaded norovirus had struck the ship prior to sailing so was being deep cleaned,hence a two and ... Read More
What we thought would be a pleasant spring break on a 7 night cruise along the Iberian coast turned into a rather stressful experience. The dreaded norovirus had struck the ship prior to sailing so was being deep cleaned,hence a two and a half hour delay in the departure lounge not enough seating ,bored children, and large queues even to get a coffee, wasn't the greatest start.However we understand health at sea is of paramount importance so had to grin and bear it.They lost our boarding cards so we stood like idiots at the desk for fifteen minutes till they were found. And eventually made it on. Rarely book an inside cabin and now I know why, a tiny mirrored box, with a tired bathroom and a leaking shower,saved only by our charming cabin steward Colin,who did everything he could to make our cruise enjoyable. We prefer a combination of buffet and select dining,however due to the fact that every scrap of food had to be served by hand in the waterside buffet for the first five days as the clean up continued the element of enjoyment was lost.Often not understanding your requirements I had either twenty slices of cucumber or two slices dumped unceremoniously on my plate in the haste to move you along, continual queues, it was not a pleasant experience surely under the circumstances opening up more counters may have helped.? Poor sea day activities programmes, same old sake old, evening entertainment saved by Mike Doyle the rest were tribute acts and the usual Headliners shows we've seen time and time again.Select dining good,though why do we have to pay so much for some venues on top of the holiday cost ? Enjoyed the Glass House but service slow on times, cocktails up in price tasted watered down on times and at £13 for 2 you expect more, oh and cocktail of the day has now apparently ceased to exist along with aperitif of the day.Bottle of drinkable white wine almost £20 not for the faint hearted. The only excursion we booked was cancelled as high winds meant we couldn't dock at Cherbourg.OK these things happen, but a poorly hastily arranged activities programme saw most of us milling around the ship like lemmings looking for things to do.We gave up headed back to the cabin for a film on the smallest TV we have ever had, but it passed a couple of hours. All in all a disappointing cruise,and whilst some elements are beyond everyone's control l do think P&O really need to up their game as we felt like cash cows rather than valued customers. Read Less
Sail Date March 2016
Is was the first cruise with P & O and I was very dissapointed with the level of service on the ship. I have cruised before with Ocean Village, Royal Caribbean and Princess. I found the staff on the Ventura miserable and unhelpful. The ... Read More
Is was the first cruise with P & O and I was very dissapointed with the level of service on the ship. I have cruised before with Ocean Village, Royal Caribbean and Princess. I found the staff on the Ventura miserable and unhelpful. The cabin steward was very good and kept the cabin clean and tidy. Generally the ship is lovely but there were just too many people on board. The buffet was a nigtmare every morning with long queues to get your food and running out of basic things like milk and cups. We had to walk round and round the buffet for ages to find a table and sometimes ended up with four us at a table for two and had to take turns to sit down and eat. Very stressful. The restaurent food was just ok - nothing special. The waiters were miserable and unhelpful and were more interested in laying the labels for the next day than serving he customers they had. Could not manage to get a seat in any of he bars that had entertainment so gave up. Long unmanaged queues for tender boats - quite chaotic actually. Long queues for photographers and reception. If you lie queueing you will love this cruise! Passangers getting ratty with people pushing in. There were children in the adult only pool messing about. The ship is basically the same as Emerald Princess which I went on last year but the staff and service on Emerald Princess are far superior and made for a much more relaxing and enjoyable cruise. This has put me off going with P & O again. Read Less
Sail Date May 2015
We have cruised a few times before mainly RCL and Celebrity but thought we would give P&O a whirl, so we booked two cruise, one 'taster' on Aurora last December and Ventura. Have to say we were not so impressed with Aurora, ... Read More
We have cruised a few times before mainly RCL and Celebrity but thought we would give P&O a whirl, so we booked two cruise, one 'taster' on Aurora last December and Ventura. Have to say we were not so impressed with Aurora, mainly let down by the crew who on the whole were not so interested in doing that extra bit but we thought it is only a short cruise (3 days) hopefully it will be better on Ventura. On Ventura we found the crew were so much better, very helpful and cheery, food in the main dining room was ok, service a bit slow at times, as for the dining room itself it was on all one level with what felt like a very low ceiling which gave the place a rather cramped and gloomy feel, nearly all the other ships we have been on have dining rooms spread over two decks which tends to make them feel light and airy. The Waterside (buffet) restaurant was a bit of a disappointment in the range and quality of the food on offer, which we felt was limited, breakfast was a bit of a bun fight to get a table, many people were forced to grab a table near the pool area. We tried the 'Beach House', section of the Waterside that is sectioned off in the evening and this was really ok, there is a £5 cover charge and some meals you have to pay extra but the food was ok as was the service. Going upmarket we tried 'The White Room' , now that was really nice and should be for £25 service charge each but it was nice to have a relaxing meal, so all in all the food on Ventura was fairly good. Entertainment in the main theatre was good and the waiters were not intrusive as you sometimes find on other ships, entertainment around the rest of the ship was a mixed bag, plenty of quizzes and bingo. Cabin (balcony at the rear of the ship) was OK, nothing fancy, you have like a walk in wardrobe as you enter the cabin, this is opposite the the door to the toilet/shower. All the places to store your clothes were open so everything was on show,prefer the arrangement where there are doors to hide things away and makes the place look tidy. The main let down was the ship itself, it was ok but that is just about it, there is no wow factor about it, the Atrium is fairly small for a ship of that size and it just felt they had crammed as many cabins (and people) into the ship as possible, this is the first ship we have been on where everywhere was always crowded, you could not really relax anywhere, apart from your cabin. We may do P&O again if it is a good itinerary but think we will be going back to Celebrity. Read Less
Sail Date April 2015
My wife,Pat and I had only ever cruised once before on the Arcadia. This was two years ago when it was then the P&O's latest vessel. Our experience was a brilliant one,leaving us looking forward to the next one but not hooked on ... Read More
My wife,Pat and I had only ever cruised once before on the Arcadia. This was two years ago when it was then the P&O's latest vessel. Our experience was a brilliant one,leaving us looking forward to the next one but not hooked on cruising to the neglect of other types of holiday abroad. Our only misgivings were that you only have a limited time ashore to explore and discover the countries visited. What it does do is give you a taste,which then encourages you to return at a future date to expand further. The food was magnificent,the entertainment was fantastic and the ship was awesome. When the offer dropped into our laps to cruise on the Ventura with upgradings at a reasonable cost we jumped at the chance as it had to be bigger and better than Arcadia ! Our first disappointment was on the second night when we went to watch the show. This was nowhere near as good as the talented group of performers on Arcadia. We thought that the performance would get better as the week progressed,but no,in fact it got worse. People were leaving before the end on most nights. This was particularly true with the second Comedian "Sludge" Lees who was awful ! The food in the Saffron was O.K. without coming up to the standard we had come to accept on Arcadia. The buffet restaurant (the Waterside) was nowhere nearly as good as on the Arcadia with poor choices available most of the time. Our experience wasn't helped by the wine-waiter throwing a glass of Chateau-neuf-du-pap over me on the second night. I'm still waiting for an apology from the lady in question and a replacement glass of wine ! They did launder my shirt and "cream" trousers however. Although we would prefer to cruise without children,the 20 or so that were on board during our cruise did not bother us and they were perfectly behaved. However the next cruise after ours had 450 children,that would have been a nightmare ! We renewed our vows whilst on board,which was a moving experience for us both. The package at £250 is not cheap,but we were glad we did it. The icing on the cake was that we had Captain Dowds to perform the ceremony as he was the Captain on the Arcadia on our first cruise. Sadly the 80 pictures taken by the onboard photographer left much to be desired and we were unable to select 24 for the album of the occasion (another £120) but luckily one of our table companions had taken some excellent photos of the occasion on our camera so we got our album at a fraction of the cost ! Ventura is big. Very big !! But we were left thinking that much has been lost in P&O's efforts to go larger. The experience hasn't put us off cruising,but we won't cruise on Ventura again. Read Less
Sail Date December 2008
I was very excited to be going on Ventura after waiting 12 months since my booking. The problems started at Southampton when i had to wait for 2 hours in a Q to park the car.This is unacceptable for any passenger but especially disabled ... Read More
I was very excited to be going on Ventura after waiting 12 months since my booking. The problems started at Southampton when i had to wait for 2 hours in a Q to park the car.This is unacceptable for any passenger but especially disabled passengers, which i am sure i was not the only one . There was a long Q to get on board and the Lady at the security check in for bags etc asked me if it was nearly at the end as she had been on duty for 4 hours already.She said its always like this when Ventura is in .We finally got on board at 4.00 and it was time to sail.We did not go to the muster station for the emergency drill as it had already started and no one asked us if we were going. This is the first time i have seen this happen where people don't need to go to such an important meeting. We met first timers who had not been either.The cabin was beautiful.The problems started straight away. We were booked for early dinner and when we went down the Q was horrendous. When we went for our table for 2 we found 4 tables for 2 stuck together to make a table for 8. We were lucky the others were lovely people but had also asked for tables for 2. The service was really slow and the dining room was really cold all week. The food was sometimes only lukewarm.The self service restaurant  was our next call next morning for breakfast and the Q here was worse than the night before. This was like this all week. Not much staff to cope with over 3.000 people. Lots of complaints about the wait for cups glasses cutlery etc.I have been loyal to this company since 1997 and have never seen anything like it .I did not like the fact that the hand washing gel is now self service. There were lots of people not bothering with it and i was very worried about picking up a bug. There were 4 ports of call and there were shuttle busses to take you from the dock . When we went the first morning for the bus and guess what there were at least 300 in the Q and hardly any busses. Lots of people complaining.. The other 2 days the exact same thig with people waiting in the long Q.I felt very sorry for people who were on their first cruise.Lots were saying NEVER AGAIN.I heard lots of people saying they will be going back to Royal Caribbean as they know how to treat customers.I would not travel on Ventura Again. I had hoped to book AZURA for next year but not now as it will be just the same or maybe even worse.I have booked Arcadia for October . I have travelled on her before and there were no problemsFor my 2010 cruises i will be looking at Royal Caribbean and Celebrity and Cunard  as i met lots of satisfied customers from these companies Read Less
Sail Date April 2008
Ventura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 3.0 3.9

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