We've sailed with P&O many times, first sailing with them back in 2011. This was the first time we were going to receive 'priority' boarding, however our embarkation time was delayed due to the requirement for the ship to be deep cleaned after a gastro intestinal disease outbreak. We arrived on time for our delayed embarkation and waited two hours outside before we were let into the terminal. We ...
Having cruised many times ith P&O we were appalled at the fall in standards. The quality, eating habits, behaviour and particularly the dress of many passengers was dreadful. On ' strictly' formal nights, passengers were allowed into the Cinnamon Restaurant iny any old attire, One man, jacketless was allowed in in just a shirt and trousers. It was even worse in the Waterside self service ...
This was my first cruise experience which I most definitely will not be repeating.
Boarding at Southampton was like waiting to board a ferry, sat in the car along side the ship for an hour in an enormous queue.
The cabin was in need of updating but it was clean with comfortable beds.
The buffet can only be described as the equivalent of a motorway service station. Food being offered ...
We have used P&O several times before and were pleased and therefore excited to take the whole family this time. We are still in shock at the shocking deterioration since our last cruise.
App did not work for restaurant bookings, they were all fully booked before we realised.
Pools were emptied for repairs and too deep for smaller children
No staff resulted in not everything being open ...
We have been on several cruises with P&O on ships Azura, Britannia, Arcadia & Aurora and this was our first cruise on the Ventura.
I will start with the nice things first The food and staff in the Epicurian, Beach House and Glasshouse was excellent but you paid extra for this service. Reception, the Butler and Cabin steward also did an excellent job.
But this was our worst ever cruise it ...
Set sail on the 20th of May for a week, Multigenerational holiday. Our 2nd time on Ventura and will be the last. Very noticeable changes in a lot of areas since last sailing. Since our last sailing we were informed that Ventura was going to dry dock for refurb, this however was not the case as mostly this was for re painting and engine maintenance. The only obvious refurb was new carpet to some ...
The food was raw
Our cabin got flooded out we paid a extra £2500 for that room so they moved us to a different room what had a big overhang above it so no sun and they wouldn’t even reimburse the £2500 I paid to pick the room we paid £12500 for the cruise
Very few staff could speak English
No trays or cups in the buffet
Boat smells full of rust
Cabin was discussing smelt of ...
Our 1st P&O cruise and possibly our only one.
Ship overall is OK in terms of design and features, very tatty though in places and felt quite neglected.
Only one way to describe the food, Awful, to the point we had to meet and complain with the head of department.
Food in MDR was inedible and service was pretty poor too. We left after the main course on first night and didn't return as ...
Boarding was messy. No porters so had to drop our cases ourselves then queue up outside the terminal in the cold for 30mins.
Cabins are only surface cleaned once a day now and no evening turndown. Our cabin had handprints on the walls, the telephone was filthy and I don’t want to think about the carpet.
I have to say that there were a lot more grossly overweight, tattooed passengers who ...
I am a mature female British Citizen. I travelled with P & O Cruises, on the Ship Ventura, for the first time. My Embarkation Date: 01/12/2022. From Southampton Port, UK. Disembarkation Date: 05/01/2023. Cruise Number: N233. Caribbean & USA Cruise. Single Passenger.
Certain Ventura Staff and Passengers, behave in a Nasty, Hostile manner, towards people who have black/brown skin. Such Staff and ...