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3 P&O Cruises Ventura Cruise Reviews for Cruises for the Disabled Cruises to Baltic Sea

We drove down the day before and stayed overnight on a cruise package at the De Vere Grand Harbour, which included bed & breakfast and 15 nights parking with port transfers by taxi, and it provided very acceptable 4 star accommodation ... Read More
We drove down the day before and stayed overnight on a cruise package at the De Vere Grand Harbour, which included bed & breakfast and 15 nights parking with port transfers by taxi, and it provided very acceptable 4 star accommodation in an accessible room. This was our first cruise on Ventura but we have sailed on a couple of similar sisters, Azura as well as Emerald Princess, so we knew our way round quite well. The main difference between Ventura and Azura is that the former has one of its main pools covered, whilst the latter has the sea screen above one of its pools. As this was an Iceland & Fjords cruise the covered pool was especially beneficial as it allowed us to feel that we were on deck when it was too cold to be out on an open deck. Other than that Ventura has the same public rooms as Azura but they are named differently and the decor has also been changed. As regards decor our favourite area was Ramblas, this is a Spanish themed speciality bar and restaurant serving Tapas as well as 3 course Spanish meals for a very reasonable surcharge, and the food is quite good as well. Havana is the nightclub style venue, here we thought the solid dividers between the tiers restricted the view of the stage area from the upper tiered seats, from memory I think that on Azura these have been changed to a see through glass type. However there are plenty of wide screen TVs set into the ceiling which give you a fairly good view of the stage area. We ate mainly in the MDR and never had a poor meal, some menus are more tempting than others, but you can always find something to enjoy. We ate once in the White Room and thoroughly enjoyed the food and the experience, despite the fairly rough seas,. I think the charge is a bit excessive,if it had been more reasonable we would probably have gone back again, particularly as the menu changes for the second week of the cruise. The buffet was generally crowded but we were normally always able to find a table even it meant sharing. We also ate one evening in the waiter service American diner, which by day is part of the Beach House buffet. This was the evening we sailed back down the fjord from Olden, you will have to queue to get a window seat when it opens at 6:30, but for any scenic daylight cruising the views are worthwhile. The MDR waiters and wine waiters were attentive but unobtrusive. The only minor criticism we had in the buffet section was that the slatted wooden tables in the covered pool area often had food debris between the slats, but I suspect this is because they are more difficult to wipe clean than the solid topped ones. Other than that the service was the usual high standard. The entertainment was typical P&O fare, the headliners were excellent as usual, and we also enjoyed the Elton John tribute and Chilli Gold, but we skipped the comedians. We also went to a couple of interesting talks on cruising and cruise ships from Anthony Cooke who has a very pleasant presentation technique, I was pleasantly surprised to enjoy these talks and I will try sampling other ones in future. We had an accessible balcony cabin on Riviera deck identical in all respects to the one we had on Azura last August. The facilities and layout of these cabins are excellent, the only additional item we had requested was a shower chair, which my wife uses at the washbasin, otherwise everything was provided, plenty of grab handles in the bathroom and a drop down shower stool. The extra space these cabins provide make it easy to manoeuvre a wheelchair, this is very useful especially in rough seas when my wife finds it impossible to walk around the cabin. Our cabin steward was as usual very efficient and provided any little extras that we requested. These cabins are adjacent to the forward lifts but there was absolutely no noise from the lifts, and to be honest very little noise from passing passengers either. Perhaps one area that P&O might look to improve is in the cost of their accessible tours, I appreciate that small mini buses with only about 6 or 8 passengers will be more expensive to hire than the normal coaches, but we have a Celebrity cruise booked for September and they appear to include wheelchair passengers in their normal shore excursions and at reasonable costs, albeit only for a small number of tours, so it will be interesting to make a comparison. However P&O do provide free shuttles in ports that need them, on this trip Dublin, Reykjavik, Bergen and Zeebrugge, they also try to offer an accessible shuttle but they never give a guarantee, but on this cruise there were accessible vehicles at the 4 shuttle ports; however for wheelchair users if you are able to board a normal coach on foot, and put your chair in the luggage bay, this will be much more convenient, they normally only have one accessible vehicle, and you can wait quite some time between its trips. The other ports, Akureyri in Iceland, Alesund, Olden and Stavanger, the ship berthed almost in the town centre. These four ports were relatively easy for wheelchair users, but there were cobbled sections and some steep inclines, and not everywhere had good quality dropped pavements, but we managed with our manual wheelchair. For early June we had reasonable weather on this cruise, Iceland was very sunny and it was quite warm in Akureyri, in Norway Olden had the best weather, very sunny and almost hot by afternoon. There was also some sunshine in Stavanger and Zeebrugge, and even in Alesund and Bergen where it was cooler there was very little wind and it was dry; only in Dublin did it rain, but Ireland is not called the emerald for nothing. So take clothing to allow you to dress in layers and just hope you can remove some. Read Less
Sail Date June 2012
just got back from the Norwegian Fjiord cruise. This was my second cruise in the company of my two sisters one of whom is severely disabled and confined to a wheelchair. The cabin was a balcony suite with disabled facilities which were ... Read More
just got back from the Norwegian Fjiord cruise. This was my second cruise in the company of my two sisters one of whom is severely disabled and confined to a wheelchair. The cabin was a balcony suite with disabled facilities which were ideal for our needs. The Butler Dheeraj and our cabin steward Surrendra were fantastic and could not do enough to meet our needs. Surrendra especially went over and above his duties to ensure our comfort. All the waiting staff whether in the waterside,other restaurants, bars etc were friendly and helpful, I cannot understand those who complain that they are surly and unfriendly, perhaps they respond to being treated as equals and not as servants, as we found them all to be friendly if addressed in the proper manner. The food was as usual superb, in all the dining experiences. The fjiords were picturesque but mostly the waterfalls were still frozen so we did not quite see the at their best.Also it was very cold when off the ship. I have always wanted to see the fjiords from my schooldays, now i have but i must say i prefer the sun. The entertainment was very good. The Headliners put on a great show.The comediens were good, The Freddie Mercury tribute was good as well as hilarious and guest speaker Sue Holderness from "Only Fools and Horses" was excellent Only one complaint,our luggage should have been in the priority disembarkation area, it was'nt and it took 30 minutes to find it in a vast hall full of suitcases, not easy. Read Less
Sail Date May 2012
Ventura N 014 June 5th 2020 for 7 days This was one of those late offers which was too good to miss, had four ports which despite all our cruising we had not visited and was our first on a fairly new P and O ship and our first with P and ... Read More
Ventura N 014 June 5th 2020 for 7 days This was one of those late offers which was too good to miss, had four ports which despite all our cruising we had not visited and was our first on a fairly new P and O ship and our first with P and O since the Worldie in 2008 since when we have been with Cunard, RCI and Celebrity Sat 5th June We left Chelmsford at 0930 and my inbuilt SmartNav certainly earned its keep on this 130 mile journey. It found delays on the M 25 where the M1 joins and took us across on the A404 to rejoin further down, then before the M3 junction and we had a trip bringing back memories down the A30 before rejoining the M3 which had a further problem in the Winchester area which meant a further deviation eventually arriving 3 ½ hours later. One of our table companions lives 10 miles nearer and it took him 4 ½ hours. Then we were stacked in lines by CPS not helped by getting a text from Iain on the Independence of the Seas saying he and Lynn were having their first drink of the day. Once in the terminal building we were directed to the assisted disabled check in which was so busy we were asked to sit and wait so opted to use the Gold Members' check in which took just a couple of minutes and so looked forward to our first ever Goldie drinks. Wrong !!! None available. We found our disabled balcony cabin which was superb as expected and ventured up to the buffet lunch where at least I could buy a proper English beer. On the way back we tried the disabled access out onto the Promenade deck but I got stuck and Rosemary was amused when the passenger helping me said "take it steady Pop" !! After lifeboat drill the Captain allowed Grand Princess and Independence sail out past us and I could just imagine Iain and Lynn enjoying their Diamond free drinks !! We were on second sitting dinner in the Saffron restaurant and had a lively table for eight but we found it strange they were all British. After the first night the waiters encouraged me to take my scooter to within a couple of feet from the table. On the way someone shouted "there's Norman on his scooter" and disappeared. We thought it might be Iain's friends who were also on the ship but turns out they were lurkers on WLC (told us their names but of course I have forgotten them). We did meet Iain's friends later in the week in La Rochelle Sunday 6th June A comfortable crossing of the Bay of Biscay and although Rosemary went to Line Dancing we didn't do much at all. I did ring housekeeping as we didn't have our bath robes. A house keeping officer soon appeared to say we were not entitled to robes as these were only for those in superior balcony cabins and above and our super cabin was not a superior grade and even our Goldie status didn't qualify for one. I explained that our friends on Oriana had them but he replied that on Oriana they only had standard cabins anyway. I asked to speak with a senior officer to explain that P and O's policy was so outdated compared with RCI, Cunard and Celebrity but all that happened was they said my complaint would be logged and sent to shore side. Come on P and O get with it !! We did like the idea of the pre dinner 7.30 pm shows and noted that P and O now serve drinks like they do on the American ships and there are aircraft style drinks tables. We can't remember having seen Mike Doyle before but he was brilliant. This was followed by the Captain's cocktail party which we were surprised was held in the atrium with no seats available although I was on my scooter. Drinks flowed freely provided you wanted gin and tonic or white wine. We did learn there were over 1100 first time cruisers on this ship. Dress code was fairly OK in the dining room but not too good in other parts of the ship. Monday 7th June La Curuna Moored very close to town we had a walk by the Marina and as the sun came out realised we had left the sun screen in the cabin so had to get some from a local chemist after which we continued across the peninsular to the beach. There was a magnificent promenade with wonderful disabled access and also a vintage tram which followed the coast but curiously no bars or restaurants so we wandered back to the ship for lunch. Our Goldie presents arrived today which were two boxes each containing three miniature bottle of spirits - a nice change from the rubbish we have had in the past. Again we went to the pre dinner show which was Martin Daniels. I first saw Paul his dad before he became famous and Martin tonight was so funny I and the lady sat in front of me had tissues out to wipe the tears of laughter from our eyes. Disabled access to the theatre was superb although there were no designated seats for carers like we found on Oriana. We started going for after dinner drinks in the Metropolis and the first night the video wall was was set in Sydney right where we were berthed on Aurora and Oriana so that brought back memories. There were other entertainment venues one of which was Tamorind but we could never get a seat in there and the Exchange pub which we both found was a depressing place and the train never was working - the barman said it was the effect of volcanic ash !! I should have said I am finding the food at dinner quite acceptable especially as I found out the a prawn cocktail is always available as a starter. I was surprised when I asked for a steak knife because of my arthritic hands to be told they do not have steak knives on this ship !! The waiters were very good though and always asked if I wanted the meat cut up. Amazing having found out that one couple (American) who were on our table on the Constellation will be with us on the first leg of our Celebrity Equinox Cruise next January one couple on our table this time are booked on the second leg of that same cruise. Tuesday 8th June Bilbao Free shuttle buses were provided (they had taken the trouble to phone me earlier to say that disabled transport might not be available but with Rosemary's help I can get into a coach and the scooter goes in the luggage compartment) but as the weather was cloudy and the bus journey time was 45 minutes we decided to just have a wander round the marina area and beach and returned to the ship for lunch before it rained. Wednesday 9th June La Rochelle I've just found a note on my iPod that there were horrendous queues for breakfast in the buffet area yesterday morning - something I've not come across on other ships. P and O again laid on free shuttle buses for the 20 minute journey into town. They were using a mixture of coaches and bendy buses and the latter had driver operated electric ramps so fine for disabled users. After a wander round we chose a tent covered outside restaurant where Rosemary had her long awaited Moules and chips and being boring like I am joined her with a mushroom omelette all of course washed down with wine. During this time it was raining but they extended the tent top to cover my scooter. Fortunately it had stopped by the time we left and just as well it had as we met Iain's friend who introduced himself and warned us of a very lengthy shuttle bus queue. My word indeed it was and it disappeared out of sight around two street corners !! Everyone of course was moaning and there were no taxis to be seen and we felt sorry for oldies having to stand whilst I was sitting on the scooter. I suppose it was just over half an hour before we boarded and on sailaway the captain apologised and said it was due to some of the French bus drivers deciding to go to lunch. Thursday 10th June Brest/Quimper We had booked the P and O tour to Quimper (a one hour journey)where the coach just drops you off for three hours and I would confirm that P and O still offer the best service to disabled passengers on tour. Stickers delivered to the cabin the night before and a big personalised reserved poster on the front seat of the coach. As Amanda and Karen had commented a few weeks ago it is a lovely place but unlike for them the weather again was not too good. However, we found a creperie and indulged. After a big savoury one we both plumped for the sweet one which is flambEed at the table and served with ice cream. Well it was Rosemary's birthday and we had decided not to pay the £25.00 per person for the White Room as the menu did not excite (MPW was on board until we got to Bilbao). On Oriana Rhodes it was only £15.00 reduced to £10.00 for your birthday. East appeared nearly empty most nights but I don't like Indian food anyway. Oh and the waiters do not sing at the table now unless you pay for it (I presume) as one or two did have the singing during the week. Friday 11th June Guernsey At last the weather started to improve and we met our friends from the dinner table on the last Worldie who live there. We only had to wait about 15 minutes to be called for the tender and they didn't hesitate to load my scooter onto the tender (Cunard please note !!). Then when we got a call from our friends who we weren't able to contact whilst waiting to say they were picking us up P and O took the scooter back to the ship for me. Saturday 12th June We had tickets for a 9.00 am departure and were called 15 minutes early. The porter loaded the car with my spare keys while I waited at the CPS kiosk and unlike the journey down we had no problems and were home in 2 ½ hours. Summary I am really trying to make any criticism constructive so let's start off with the positives. This cruise in a super disabled access cabin was only £78 per day (after our credit) P and O wine prices were cheaper than others and so were the drinks although the latter can be offset by the strength of the drinks. P and O also let you take on board drinks to have in your cabin P and O are amongst the best for looking after their disabled passengers (once you can persuade them to let you have a disabled access cabin). For official tours they are THE best. The entertainment was very good and being on second sitting we enjoyed the pre dinner shows. The CD Leon de la Croix is the best afloat. Ventura had good disabled access except for getting out onto the Prom deck Despite recent postings on cruise sites the food was good and the silver service they have retained was welcome. The price for alternative dining was high however. Having tea and coffee making in the cabin is also a welcome P and O treat (but I have read somewhere that Eclipse will offer this) Free shuttle buses As for the ship itself the main problem was getting lost !! We have a lot of experience of big ships but were still getting lost on the last day. The big problem was that you can't walk right through the ship and not all lifts go to all areas all of which was not helped by very poor signing. Finding a sign was one problem - reading it was another. The ship as I have said was packed and finding a seat in the alternative entertainment venue was almost impossible (Tamorind ?) The exchange pub didn't appeal to either of us but we both enjoyed the ambience and music in the Metropolis. The buffet area was again very crowded and not once did anyone offer any help (except Rosemary of course !) We were used to P and O charging for fruit juice at lunchtime but they also charge for ice cream and I also noticed flicking through the room service menu that a lot of items were at an extra cost. Bar service in the buffet was good however. We did enjoy the experience but found five ports in five days was hard work and we were unfortunate with the weather. I can understand lovers of Oriana and Aurora not liking this ship and I thought maybe P and O were trying to compete with RCI but Amanda on WLC suggested that they are trying to fill the void being left by Ocean Village. Maybe the next decent offer we get from P and O will be on Arcadia but we do now have three booked on Celebrity Norman Kerridge June 2010 PS I do have my video on line http://www.vimeo.com/13427851 Read Less
Sail Date June 2010
Ventura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 3.0 3.9

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