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6 Venice P&O Cruises Ventura Cruise Reviews

Went on this cruise to celebrate my 60th birthday, and my husband's birthday. The cabin was a Superior Deluxe balcony, which could have done with a carpet shampoo. The bathroom was ideal as my husband can't use a shower, so the ... Read More
Went on this cruise to celebrate my 60th birthday, and my husband's birthday. The cabin was a Superior Deluxe balcony, which could have done with a carpet shampoo. The bathroom was ideal as my husband can't use a shower, so the bath was great. The wardrobe was open..unusual for any I had seen before. The balcony looked as though it never gets cleaned, as we could hardly see through it. My husband started to clean it, and the people up above asked him to do theirs as well!!! Room service proved to be a bit of a problem, as we were not told when they were going to come to the cabin, and we waited in most of the day! The entertainment was 80% good, apart from a stand up comedian who managed to get rid of the audience faster than fill it! The food was not particularly great. If you don't mind what you eat, then you'd be ok with it. One night it was Antipasti, and we got three types of Italian meat just rolled up and put on the plate with a few small bits of bread! Cock-a-leekie soup seemed to contain prunes! Dining room staff and cabin staff were great. If you love to have your photo taken then you'll love this ship. Personally they were a pain in the neck. They jumped in front of my husband, knowing he had a walking stick, and tried to stop him. When he didn't we got a remark from one, which should never have come from anyone in the crew. Some of the trips were expensive for what you actually got. The restaurants were not ideally laid out, as people were putting towels and bags on the seats to book them in order to be able to sit down after getting their meal. The theatre was not easy to get a seat in, as people were again putting bags on the seats next to them, to book them for their friends. On the days where formal dress was required, we went to the restaurant to have our dinner, and afterwards to a show. as it was packed, my husband being disabled took his jacket and bow tie off as he was extremely hot. We went from there to the 'Red Bar' and went and sat down next to another couple, due to lack of seats. We got our drinks, then about 30mins later, the waiter came up to my husband to tell him that someone had complained my husband was not wearing his jacket. He told the waiter that because of having an artificial leg, he gets very warm and had to take his jacket off, although he still had it with him. He told him he would have to put his jacket on, and my husband refused. The bar manager then came over to tell him he needed to put on his jacket, and my husband reitterated what he had tol the waiter, adding that there was a person sitting across from us with a T shirt and jeans. He left it at that saying that they had not served that person. My husband went to the cabin and I went to complain at reception, whereby I met the bar manager, who apologized profusely about the situation. He said that he had a word with his staff and it would not happen again. Friends of ours were on free dining, therefore did not need to wear formal clothes, and went to the 'Red Bar' and were served, then after a short time were told to drink up as they were not suitably dressed. The sign entering the bar was very small, and insignificant. Some of the trips appeared to be overly expensive for what you got. As we got to the end of our trip, we went to the gangway at 7.30am on the morning we were leaving as we had to vacate our cabin at that time, and as independent travellers we had our taxi the same as a number of others, booked for 8am. We were told by Security that we would need to leave after 9-9.30am after all the others waiting on bus transfers had gone. We went to reception, where they said we would need to wait on the announcement. The ship had been docked since the day before, so all quarantine checks etc had been done, so nothing should have stopped us getting off the ship. After quite a number of people were getting quite distraught at possibly missing their taxi transfer to the airport, we were told that we could get off the ship. It was a good cruise, but I would give P&O a miss in the future, as it was not my type of ship. Read Less
Sail Date April 2014
After a very early start getting to Manchester airport for 3.30am checking in the car and for the flight went very smoothly, the flight at a ridicules time of 6.20am. The charter flight with Thomson left on time .I did feel that as this ... Read More
After a very early start getting to Manchester airport for 3.30am checking in the car and for the flight went very smoothly, the flight at a ridicules time of 6.20am. The charter flight with Thomson left on time .I did feel that as this was the start of my holiday with P.O they could have laid on at least a cup of tea/ coffee instead of having to pay £2.50. On arrival in Venice P.O were vey organised and soon we were on coaches for the short journey to the Ventura, that is when the chaos started with so many flights arriving together nobody seemed to be charge and it took over an hour to embark. Having been on the Ventura before we thought that the evening entertainment would be good, that first night proved the opposite in most of the venues around the ship tables and chairs had been placed on the dance floors making it difficult to dance and enjoy the bands this was I presume to sell more booze. Ports of call were good again if you had taken the early bird saver you were on your own with regards to any shuttle service except when they docked in a nasty part of the docks otherwise they tried to rip you off. Good points. Sea day dance classes with Penny and Ian teaching basic routines and putting a lot of effort into the evening entertainment in the atrium. A couple of the party nights with resident bands were very good. Bad points. All evening entertainment seemed to stop for breaks at the same time . Dining in the main dining room was a bit rushed and tables not always prepared properly. The buffet was a bit of hit and miss with tables not cleared food was not labelled (for vegetarians ) .No fresh fruit was readily available and begrudged when asked for. I felt that the staff were not trained to the high standard that you expect . So would I cruise again with P.O having cruised with Carnival. R.C.I and Princess there would have to be a marked improvement in quality and less cutting corners. Read Less
Sail Date May 2014
When I booked this cruise I had low expectations and so was not disappointed. The check in was wonderful and not having to claim our luggage on arrival was a real bonus. Transfers and embarkation were smooth and efficient and at this point ... Read More
When I booked this cruise I had low expectations and so was not disappointed. The check in was wonderful and not having to claim our luggage on arrival was a real bonus. Transfers and embarkation were smooth and efficient and at this point i was beginning to think that I was wrong to have low expectations. However, my thoughts were soon shattered. As our cabin was not ready we made our way to the Lido deck 15. Having been travelling for some time I needed a comfort break and this is the point where things started to go downhill. The ladies toilet to say the least were dirty and bearing in mind norovirus they were a health hazard and I chose not to use them, my husband said the gents were also dirty. Our Cabin... on arrival I pleasantly surprised it was roomy with plenty of hanging space, the bathroom was small but this was not an issue and the kettle was a definite bonus. Again I was in for disappointment I opened the cupboard by the dressing table to find hairs in it!!!! not acceptable and when I ran my fingers over the surfaces there was a layer of dust everywhere. Food... this was not outstanding and lacked in choice as for the eating area on the Lido deck this was small and cramped. At no one time were all the machines at any of the coffee stations working, and there was no ice for your water. In the evening we ate in Cinamon but we were never asked if the meal was ok or if they could get us anything else, most nights I had to ask for my water glass to be refilled. Ice cream was charged for I did not like this Shows were on the whole good but the comedian was excellent. Sunbathing again I was glad I had low expectations only 1 towel per person in the cabin and no towels on deck. I am a swimmer and swim at 7am each morning so before the day started my towel was wet!! Our Cabin steward Gnash did get us extra towels because of this but i did not like the fact I had to ask for this. The sunloungers were packed so close together you need to be a contortionist to get on & off them The shops were uninspiring and this is the first cruise I have been on and not bought anything from the shops. Disembarkation this again was a plus as we did not see our cases from when we put them out on the last night until we landed in the UK On the whole PO you could do better especially in the cleanliness but we would consider sailing with you again   Read Less
Sail Date May 2014
I have cruised twice before with NCL - the Epic (fabulous) and the Jade (very good). However I chose P&O this time as my 80 year old mum was coming with us and I thought the british slant on the ship would be more preferable for her. ... Read More
I have cruised twice before with NCL - the Epic (fabulous) and the Jade (very good). However I chose P&O this time as my 80 year old mum was coming with us and I thought the british slant on the ship would be more preferable for her. My overall comments are that going with P&O was the right choice for this reason. The passengers were mostly british and lovely, the dining room food was good, the boat was beautifully clean, absolutely loved the entertainment on stage and in the show bar (comedians especially - Peter Piper!!) and there was little to moan about. However, in my short holiday career in cruising, i know I am still up for a good time, to live it up a little, and see a bit of glitz and glam on board as well as the stop-off's. So this is where Ventura was lacking for me. It was clearly targetted towards the 'older' cruisers. The other bug-bear was the formal dining. I totally understand two of the nights were for dinner jackets and long dresses, but those who chose not to dress up were forced to eat in the buffet - which was basically a good canteen. The ship should at least put aside one dining room for those not wanting the pomp. Finally - the bar staff. They were miserable. No attempt was made to strike up any guest chit chat / relationship etc with regular customers - they just served the drinks with an 'i'm at work' face. To conclude, for the young and younger at heart, I would stick with NCL and (so I understand) RCL and Carnival. As a couple, we were just 10 - 15 years too early for P&O, but it was great for my mum at 80. However I would consider sailing with them again in the future. Read Less
Sail Date June 2014
I really don't know where to start! We had really looked forward to this cruise, it was our 10th Wedding anniversary and was a special cruise to celebrate. We were so happy when we arrived, we'd paid extra to have a deluxe ... Read More
I really don't know where to start! We had really looked forward to this cruise, it was our 10th Wedding anniversary and was a special cruise to celebrate. We were so happy when we arrived, we'd paid extra to have a deluxe balcony cabin as it was a celebration, well we regretted it pretty soon. We had a bath as well as a shower in the cabin, although the first night we used the bath, the water couldn't wash away as the plug was stuck and it wasn't going to budge, well we went for the evening meal and when we came back and the beds had been turned down, the bath was still full of water, the room steward had just left it, we spoke to reception and they said it would be dealt with (this unfortunately happened 4 times during our stay in this room which really was poor). My husband actually put a crumb on the floor to see if the room was hoovered, well a week later it was still there! We had net curtains removed from the balcony doors on day 2 and it took us a week to get them returned and had to shut the main curtains every day to keep the room from frying, no explanation for them being taken away for so long, all we got was they had a tear in them! The room steward thought I was in the room alone and wouldn't go away until he heard my husband shouting from the bathroom, he really didn't get the hint and I was standing in my bathrobe. On the second night, Black Tie Night we paid extra to go in the Marco Pierre White restaurant, it was outside under the stars and was lovely, we sat with all the others who had paid extra for the privilege only to find a couple of teenagers were allowed in with football t-shirt and shorts on, his partner had dressed nicely but we were all disappointed, it was Black Tie night, how did he manage to get in passed the restaurant manager, we all felt very fed up about it, but nothing was done, this wouldn't have happened on a Royal Caribbean ship! The entertainment was varied, the shows were a little tedious and some were really good like the comedians and musicians, the dancers did really well. The dining room was very busy always, we had freedom dining which was great, but whenever we went for dinner we had to wait quite a while to eat, the waiters nearly bash you on the head with trays, rush off to serve other tables whilst you're trying to tell them what you'd like, it wasn't very good at all. The destinations were amazing, we were so happy and tried not to let the poor room get us down. Read Less
Sail Date July 2014
We love cruising, but I wouldn't cruise with Ventura again. We had a lovely holiday, but we had great expectations sine we have been cruising for years. I took my 21 yr old daughter and my 3 yr old granddaughter with me. Flew from ... Read More
We love cruising, but I wouldn't cruise with Ventura again. We had a lovely holiday, but we had great expectations sine we have been cruising for years. I took my 21 yr old daughter and my 3 yr old granddaughter with me. Flew from manchester to Venice was fine, they took cases at airport and they arrived straight into our cabin. check in was easy and fine. Cabin with balcony was fine but the bunk bed for a 3 yr old not suitable as she fell out, it is too open and also rattled all night, so I spend a cramped week with her in my bed. I am used the great service on P&O cruises sadly not on the Ventura. We were given Freedom dining - given a pager and waited ages for table - got too late to eat, waiters looked harrased and hurried us, forgot our bread, service was bad. Childs food was like something from Mcdonalds but not as good, & arrived when We were having our desert. Quality of food and service were not good. TRy the East restaurant ..you have to pay but it was excellent, Beach hut is also very good but you have to pay-if you want the quality and service you have to pay extra. Theatre was good, pools around kids area although very deep and you need to be with them all the time, are nice and warm, but you need to get early for a sun bed, Kids thought kids club too boring..hence no kids in there - which was one reason for taking our little one. Venice was lovely - you need to pay for boat to get there, but was lovely, as were most of the ports. Instead of waiting and trying to find table at the buffet - we just took trays back to cabin it was easier. British sail away was good fun. Beach hut and East for food although it costs. if you have a small child be aware of the bunks. Don't expect 5 star - you won't get it. TRy Oriana instead although adults only. Read Less
Sail Date August 2014
Ventura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 3.0 3.9

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