"Our experience left us with the impression that many of the staff on this ship were not properly trained but they were all trying their best.Having sailed into and from Venice in the past, it was a real slog having to get transport to Ravenna (2 hours)after our two and a half hour flight from Glasgow and also another two hour taxi trip from Ravenna back to Venice for an overnight stay after the cruise...."Read More
Honestman
6-10 Cruises
•
Age 60s
Filters
1-10 of 11 Royal Caribbean Brilliance of the Seas Cruise Reviews for Family to Europe from Venice
My family and I had a wonderful 7 night cruise on the Brilliance of the seas in September. I was our first time going abroad and Royal helped with all the arrangements. They booked the air fare and transportation from airport to hotel to port and all back. It went flawless. The room we chose had a balcony and was very spacious and comfortable. The room attendant was very good and always ...
My sister booked a cruise and I decided to join her. The itinerary was really great and we enjoyed all of the ports. The staff are probably not treated all that well by the employer as some were very good and many were not...rushed, inefficient, and likely not trained. Our cabin steward was fantastic. I had only been on smaller cruise lines before (Azamara and Viking ocean cruises) and would ...
This was our chance to cruise with the whole family. We went with our daughter, our son and his wife and also our two grandchildren. We hadn't cruised to most of the ports before and we particularly looked forward to Dubrovnik and Santorini. As it happens, Mykonos and Split were were well worth a visit too;
Dubrovnik: It is a wonderful place with great atmosphere, incredible architecture, and ...
Overall we were very disappointed with the service in the main restaurant. The issues included food cold and needed to be returned, possible food poisoning from coq au Vin, drink service very slow with reason stated it was hard to find wine glasses!
Overall this ship appeared to us to be a training ship. Lots of corners being cut, lack of management of the staff to help guide them.
The ...
So we picked this cruise to surprise my mother and sisters who were taking the same cruise. Mostly Italian and Spanish guests onboard, who are quite rude. We did our research so knew it was a small older ship.
Booking: We booked a package with flights and transfers through our TA. Any questions we had, had to go through our TA who would often get 3/4 different answers from RCL Customer ...
We were really looking forward to cruising again post covid. The itinery suited us perfectly as we wanted to spend a few days in Italy prior to boarding. We have sailed with P&O and Marella before and loved them and were looking forward to trying Royal Caribbean as we had heard they were great for teenagers.
Whilst the basics were there and nothing was terrible, we felt that this cruise fell ...
This was my first RCI cruise. I chose it for its itinerary. The cruise started from Vienna/Ravenna, and, let me be clear, Ravenna is an expensive and inconvenient place to start a cruise. I had wanted to revisit Venice for a few days prior to the cruise, and very early on, I wrote to RCI inquiring about transfers to Ravenna from downtown Venice. I heard nothing. I called them, still almost 8 weeks ...
Well, where do i start. Ship is old and states that it had refirbushment. Well that may be but it still looks old. Our room balcony had been touched up with paint. Paint was over furniture and on ground. Obviously dont know about drop sheets to protect everything. No entertainement, as in broadway style shows that i have been on with Carnival and NCL (which have all been excellent). No comedy ...
We chose this cruise for the itinerary primarily. Wanted to see Greece and Croatia without finding a way there and different places to stay. Cruising is the best of all those worlds. Plus we got to see 2 cities in Italy where the cruise began. Win-win.
Was very pleased with our cabin (#9254) and the overall ship. Ship was clean and was very visible they took effort in maintaining the ...
While the itinerary for this cruise is top notch, there is a lot that is really lacking luster. Everywhere you look on this ship, there is wear and tear - the carpets, the railings, the windows. It's a combination of cleaning (They have not been as diligent about cleaning the exterior windows it seems) and maintenance (fresh coats of paint needed everywhere). It's a weird thing to note but they ...