613 Venice Romantic Cruise Reviews

The ship was due to sail from Venice and we were advised that due to the weather, it was now leaving from Trieste but we needed to check in at Venice at usual from 11am. Of course, the weather is not their fault. We arrived early at ... Read More
The ship was due to sail from Venice and we were advised that due to the weather, it was now leaving from Trieste but we needed to check in at Venice at usual from 11am. Of course, the weather is not their fault. We arrived early at 10:30 and proceeded to check in, it was fairly fast, we had done it online and the staff were fast to label our cases and clear us to the departure lounge, at this time we notices three empty buses outside the door and a couple more in the car park, all good, they told us it was 90 minutes to Trieste and we would be on our way at noon, maybe 12:30. At this time there was nowhere to get a drink and even though it was still not 11am, there were about 100-150 people in the lounge. We were given ticket number 12. For the best part of an hour no-one seemed to leave and when I asked, I was told we were on bus number 12, first in line were priority passengers, then number 10, 11 and then us. The buses were still there, empty, they were making everyone wait until the priority passengers were on the way, except... they hadn't arrived yet. When there were no announcements that you could hear and by the time we got on a bus for the 120km (at 57kph) journey at 13:50, no one was checking tickets and clearly we could have just got on the bus. Upon arrival at port, they take your boarding documents and say welcome aboard, your cabin is ready... erm, I've just given you the only thing with my cabin number on it... Grumpy passengers were everywhere but hey, we're on vacation and, this was SO cheap! From the moment you set foot on board, the staff are hassling you to take out the drink packages, we booked ours before departure but then they hassle you to upgrade it for another 10 euro per person per day. The ship is either garish or stunning depending on your frame of mind, we loved it, it shouted VACATION! Loads of places to sit and lots of comfort. The easy drinks package pays for itself at about 6 alcoholic drinks per day, or 11 coffees, we broke even on it but it is a tiny bit limited, of course, the staff are all top notch professionals and although, for example, a pina colada is not part of the deal, a virgin pina colada is, and so is white rum, they even give you a stirrer. The cabin, is what it is, we went inside, 9th floor, fore and it was really well sound insulated, the climate control is just about ok but as soon as you take your card out of the slot, it all goes off apart from the bathroom. Charge your stuff in there if you need to (shhh) You need a long lead though, the socket in in the roof. The 3rd bed is always a pain in these, you always bang your head on it. Like everything on the ship, it was spotless and given that the day after we left, it was going into dry dock for a deep clean, everything was in great order. Entertainment, it's a bit "MEH" lots of duos and shouty cruise staff better suited to a kids club. Theres a 4d cinema, never saw it used. Short ten pin bowling, a pool table, a tennis court, ping pong. Pools - the indoor pool was 77degrees and the outdoor pool was drained (it IS december) the hot tubs seat 6, but have a capacity of 4! There was 4 of them in use and 2 on the upper open deck roped off. The itinerary was superb, but that changes week to week The food. Oh dear. If you like bland, you'll love it as long as you don't also like variety. 4 pizzas every day seemingly from a selection of 6 in total. Filleted fish every day, with bones in. usually one roast meat, mostly pork, occasionally beef. Vegan? don't bother. Desserts - lots of little cakes, the same fruit all week fro breakfast lunch and dinner Late night sandwiches were nice, but no variety Best thing on the menu? 4-5pm burgers, bland and tasteless but with enough jalapenos, pretty good. Restaurant service was "ok" Menu was better but again lacking in imagination. We tried it once and gave up on it. Possibly more of a statement on our relaxed dining style. Only one "special restaurant" they really hate food don't they! The shops on board were brilliant, always a sale on though, but always still overpriced but a good range and actually, some of the MSC branded stuff was excellent value The casino has happy hours (NCL take note) with $3 blackjack and it's SO popular. Karaoke set up was superb (no I didn't) One other tiny but annoying thing, in the corridors around the cabins, it's easy to forget which way you are going, NCL have the fish carpets so you always know where front is, maybe a few arrows... just saying. I walked the entire length of the ship on day one, about 6 times before I realised where things were. The staff seem to be mainly filipino and all of them speak a number of languages, they are all so lovely and helpful, Beth and Amanda in the Sports bar get a special mention, but in truth every single member of staff we met was a joy to talk to. Would we book again? At this price yes, absolutely, about £55 a night, at "normal prices" no. Disembarkation was easy enough, followed by a 2 hour bus trip back to Venice. They tell you that you MUST put your cases out and you CANNOT carry them off yourself. Load of rot, we watched a number of passenger doing just that and no-one even commented on it. It's next trip is a 4 month world cruise, I rather suspect that I'd be looking for food ashore after 3 weeks of that. Read Less
Sail Date December 2019
You don’t have to read all of this and you don’t have to trust my review. Just do yourself a favor and “JUST DON’T DO IT” Unfortunately due to high tides this cruise docked in Trieste instead of Venice. This was supposed to be ... Read More
You don’t have to read all of this and you don’t have to trust my review. Just do yourself a favor and “JUST DON’T DO IT” Unfortunately due to high tides this cruise docked in Trieste instead of Venice. This was supposed to be my dream vacation to Venice, turned nightmare. Not because of uncontrollable natural elements. Costa had no control over. It was the service on this ship. This was the first cruise ship I’ve been on that food was only served at the buffet or one (1) main dining room at your appointed time chosen. You must stick by these scheduled time windows for meal service or you will not have anything to eat. 7-8:30a-breakfast, 12-1:30-lunch, 6:30pm or 8:30pm dinner seating. Buffet 6:30-8pm for dinner and if you miss it, pizza with a dessert starts 10:30pm-1am for a service charge of almost 9 euros. Basically your window for eating every day was one and a half hours (1+1/2 hr) So forget about being on vacation and getting up a little late with your love one or at your leisure. If you decide not to go on an excursion, you better charge a spa package to your room and pray everything is in working order. Not likely! Let talk about the accommodations. Mini Suite the way to go, so I thought only if you want to swim in toilet water. Costa Ship has serious plumbing issues. Every other night after midnight 0030, the water is shut off until 0500 in the morning, Unacceptable. In the main dining area, the food was amazing. However, their food temperature would not have pass the FDA minimum requirements. These few staff members in the dining room and a hand full of other crew members made our experience salvageable. Thank you Leonardo, Damir, Ida Bagus, Phuong, and Danae. Read Less
Sail Date November 2019
When we arrived on board it was complete chaos, I was shocked. There was a lineup wrapping around the main level of the ship interfering with the passages to the gangway, due to all the number of complaints. People were yelling, ... Read More
When we arrived on board it was complete chaos, I was shocked. There was a lineup wrapping around the main level of the ship interfering with the passages to the gangway, due to all the number of complaints. People were yelling, crying, and were utterly miserable. No smiles or laughter to be seen or heard from both staff and guests. When approaching the Customer Service desk the staff would act as if they had no idea in the world why people were upset, "can you tell me what your issue is?" How much time do you have NCL?!?!?!?!? We didn't want our first minutes onboard spent in such a negative environment, after all it was our honeymoon. We politely asked for a complaint number, which the agent was refusing to give to us! We had to take a harsher and firmer tone in order to get the proper forms to fill out. When we raised concerns about our cancelled ports and excursions, we were directed to the shore excursion desk. Honestly it was insulting, we were treated as if we were stupid sheep. Go stand in another line for two hours to get NO WHERE! After all this wasted time we were informed that no refunds or credits would occur onboard and it would have to go through head office in Miami. We got a phone call from NCL the day before our trip advising to check our email account, we did, and it was just two emails trying to up-sale their onboard packages. We DID NOT receive notification of any itinerary changes or missed ports. I spent a full year planning, researching, and corresponding with locals at each port to ensure our honeymoon was perfection. I am glad I did this as NCL provides no information about any ports on board. Only information given about the ports was in regards to weather, disembark, and embarking times (which were changed last minute each day). If you like surprises, expect a surprise each time your disembark - as you never know whether or not your shuttle is free or charged to your room. Our cruise went from 1 day at sea to 3. The compensation was $100 onboard credit and 20% off of our next cruise. Like I would ever give my money or time to this company again!!! Instead of going to the port, Kotor, we were informed we would be making a mechanical stop in Bar for 2 hours. I curiously asked the Customer Service agent what should we do in 2 hours time. She informed that its a very scenic view from the boat as we were not permitted to get off. We arrived to Bar at night, all we saw were some lights and darkness. We literally sat in the water for two hours outside of Bar and then sailed onward. Sadly, we were then two hours late arriving to our port the following day. Pointless and completely avoidable. Our original itinerary involved us having 92 hours in port. We ended up with 61.75 hours inland. That is 33% of our trip lost. Naples was supposed to be a 10 hour day, got cut to 6 hours. Rome was supposed to be 12 hours, got cut to 9 hours. We lost Kotor and Santorini and nothing was given to replace it. One of our excursions were cancelled since we were no longer docking in Kotor. We paid $211.54 DOLLARS and got back an onboard credit. Which we found very difficult to use as most things were sold out within hours, due to the chaos that welcomed us onboard. Looking at other people's posts while we had days at sea, I came to learn through Cruise Critic that there had been mechanical errors for the two cruises prior to ours (dating back to October 2019). The fact none of this had been disclosed until last minute is absolutely disgusting and despicable. NCL whoever is at the head of your helm must be a narcissistic con-artist who enjoys robbing people of their time, hard earned money, and dignity. Staff did not manage issues at all. Staff appeared to not know or honestly did not know anything. Performances were just mediocre on most occasions. There were maybe 3 decent evening performances on a 12 day cruise. The TV channels were not appropriate for all ages and/or repetitive. One day my husband and I actually watched a TV show were two teenagers were smoking heroine or crack. I didn't know which drug since it was in another language. The days at sea were money agenda pushing itineraries. Most activities involved an additional fee or your ears being tortured. The Asian trio band singing Elvis, Beatles, Journey, etc with accents was just avoidable and the drum track was pitiful. The musicians that were actually good had awful sound staging and tone. I recommend ear plugs or save yourself the money and stay in your room. Trust me, your not missing out on anything. Room service. We never once had our toilet cleaned in a 12 day period. We found bedding bundled in a bag beneath our bed. Our queen bed was two singles pushed together and constantly slid apart, because of the serve winds and rocking the boat made. Vacuuming happened very infrequently. We never received any recognition for being on a honeymoon. Not looking for much, maybe a card and a cute folded towel. There was never a folded towel. Same staff ALWAYS working, I truely feel bad for them. When staff are overworked and get no breaks, quality will suffer. We had a meal package and even the food in those restaurants was okay at best. Finally, as for a romantic cruise it was nothing of the sort. The only romance we had is what the two of us have always shared as a couple. NCL did nothing to enhance our experience or to create romantic opportunities. The only noteworthy moments we had are due to things we had planned and researched on our own. All that was being promoted was drinking, gambling, buying artwork, buying more cruises, buying cheap overpriced jewelry, buying handbags from that were on-trend two years ago. I could go on forever, but long story short avoid this god awful cruise line. Avoid the Star. Avoid NCL. And if anyone who works for NCL is reading this, consider actually repairing the ship before frauding more people into giving you their money. Read Less
Sail Date November 2019
We found out two days before the cruise that we were not going to two of the destinations at all and all of the other port times have been altered considerably to be shorter due to a mechanical problem with our ship. Doesn’t exactly ... Read More
We found out two days before the cruise that we were not going to two of the destinations at all and all of the other port times have been altered considerably to be shorter due to a mechanical problem with our ship. Doesn’t exactly inspire confidence in the safety of the boat. No offer to reschedule or change to another cruise which we couldn’t do anyway because when we found out we were already in Europe. We did not get to go to Santorini at all which is one of the main reasons we chose the cruise. Montenegro was also skipped. Once we were on board we found out that time in all of the other ports were shortened as well. When we arrived at our state room we found two beds pushed together to be a king which was fine unfortunately the two were different heights by about 6 inches making sleeping in the bed very difficult as there was a cliff in the middle. when we spoke to our cabin person he said there was nothing he could do the next day we also found out or shower was broken so that the only way you could shower was to hold the hat as the bracket could not hold the shower wand and the towel bar was broken. Both things remain broken for our entire 12 trip. Whatever the problem with the ship was mechanically it made our trip horribly rough many people were seasick. We arrived late at almost every port so we barely got any time ashore and the excursions we paid for were there for shorter but the cost was not reduced. The only compensation we received for our trip not being the trip that we paid for by far was a $50 a person non-refundable credit that we could use only on the ship. The food was of poor quality but the worst was the final night of the trip when we went to what we thought was going to be our 45th anniversary dinner in the main dining room. We sat and ordered received our appetizer and then waited for over an hour our waiter disappeared and we finally got up to complain when the person in charge came over to us and told us my husband steak was taking a while to cook. I told him that if the state had been cooking for one hour it wasn’t going to be edible. We then left he came to us in the buffet where our dinner consisted of a dried out prune danish and some ice cream that I had to go under on the closed rope to get ( all of the food lines were closed even though it was earlier than the time that they were supposed to close) at least half an hour later and told us our dinner was now done. Unfortunately the restaurant was closed so I guess we were supposed to go and get it and eat it in our cabin I don’t know because by then we told him we didn’t want the dinner Unfortunately the restaurant was closed so I guess we were supposed to go and get it and eat it in our cabin I don’t know because by then we told him we didn’t want the dinner. 45th anniversary trip was ruined by this cruise line and the horrible treatment we received. When we went to complain we had to return three times to do so......With one reason after another that we couldn’t even file a complaint. he finally insisted and was given a number and told the only thing I could do was complain after the cruise which I intend to do. Horrible customer service we had to wait over an hour while he typed up a complaint form, and in the meantime did several other things and made us wait. Read Less
Sail Date November 2019
We (wife and I, and another couple – call us “late 50’s”) chose this cruise as we wanted to experience a European cruise after doing several Caribbean cruises. This was our 3rd cruise on Celebrity. The Venice-Rome, and Dalmatian ... Read More
We (wife and I, and another couple – call us “late 50’s”) chose this cruise as we wanted to experience a European cruise after doing several Caribbean cruises. This was our 3rd cruise on Celebrity. The Venice-Rome, and Dalmatian Coast was highly appealing to us as we have read so much about these areas. Port stops were Rijeka, Split, and Dubrovnik (Croatia); Kotor, Montenegro; Valleta, Malta; Catania, Sicily; Naples, Italy; and ending in Rome (Civitevecchia). We flew into Venice a day in advance and stayed at the Hotel Olimpia, which is very convenient to the cruise port. It could not have been better for us. Although it was raining on embarkation day, we found it very easy to get to the Marittima Cruise Port via the people mover. Embarkation was as easy and fast as we have ever experienced. We were on board in no more than about 20 minutes, start to finish. The staff welcomed us as they always have, with a glass of sparkling wine. Having been on the Infinity 2 years prior, the ship was immediately familiar. Overall, the Connie is in very good shape – very clean, well maintained. We get that she is older and will be spiffed up shortly, however there was NOTHING we could find that detracted from our cruise experience! Our room was in fine condition, and we did not experience “threadbare” conditions as I have seen in some reviews. We were lucky to have left Venice when we did, for shortly after our departure, the city experienced their epic flooding that we only heard about later. We did dodge wind and rain for good parts of the cruise, however we were still able to enjoy our cruise. One port stop, Kotor, Montenegro, was cancelled due to advancing Adriatic weather systems, however they diverted to Corfu, Greece rather than settle for a sea day. That decision was made early, and we are thankful for the consideration for passenger safety. Food is always subjective, but we always enjoyed all of our options. The menu in the MDR is somewhat repetitious from past cruises, however our food was always well prepared and tasty. Options in the OVC were varied, and we could always find options for the few meals we ate there. We did the Tuscan Grille one night to celebrate the birthday of one of our travel companions. This particular night was their “seafood night”, so they did not have their usual menu. We had the mixed seafood grill, and the amount of food was staggering. The staff also wanted us to have lobster, so they went ahead and gave us all a lobster too! It was very good, but not over the top. The wait staff was amazing, though! Entertainment was very good overall. The House Band (“Cardinals”) and Music Soup were amazing (heard mostly in the Rendezvous Lounge). I am a musician, and the pianist is stunningly good! For “down time”, we really enjoyed the Stonewall Acoustic Duo (usually in the Cellermasters) – and got to know them a bit while on board. Very friendly folks! We only made it to one production show due to the busy itinerary - it was pretty good, but not over the top. Two different evenings featured British entertainers – one a “piano guy” (did all Elton John, Billy Joel, etc), and a female singer (seriously funny, and an amazing voice). Comedians were a bit “hit and miss”. Overall….quite happy with the entertainment. The port stops were amazing – we mostly did private tours for the 4 of us. We did opt for ship credit to do ship tours from Catania, Sicily (Taste of Mt. Etna and Taormina), and Naples (Taste of Pompeii and Sorrento). They were good, but we do believe we were spoiled by the private tours. However, the distances travelled on these 2 tours dictated that we felt we should be on a ship tour. Disembarkation was among the fastest ever! Our suitcases were easy to locate, and the lines easy to navigate. Bravo! OVERALL – we thoroughly enjoyed this cruise. Everything, but for 1 port stop, went according to plan. While we do prefer the S-Class ships (Murano!!), we were very satisfied with our experience one the Connie. She was very warm and comfortable, and the staff was amazing. We would certainly book this ship (and M-Class) if the itinerary dictates it. Kudos to some of our favorite folks: Sanyan (stateroom attendant, Deck 3), Dawangga (bar service), Akor (bar service – Rendezvous Lounge); Carlos (MDR), and so many others! Read Less
Sail Date November 2019
We were on what was actually the first ten days of a thirty day cruise. We embarked in Venice . We arrived in Venice three nights early on our own (infinitely cheaper than letting Oceania arrange it). There are two cruise terminals in ... Read More
We were on what was actually the first ten days of a thirty day cruise. We embarked in Venice . We arrived in Venice three nights early on our own (infinitely cheaper than letting Oceania arrange it). There are two cruise terminals in Venice, Martima and San Basilio. We hoped that the ship would be at Maritima since this would be close to our hotel (the excellent Hotel Moresco), but our cruise documents said San Basilio. The day before the cruise I called Oceania to find out where the ship was.and I was told by Oceania that ship was at San Basilio (we actually saw the ship from the Campanile).We met other passengers at our hotel so we arranged to go to the ship by (very expensive) water taxi. When the taxi dropped us off (and took off) we could see that the ship wasn't there. To make a long story short we walked over an hour dragging our luggage to find the ship. We couldn't reach anyone at Oceania by phone to get some help. Once we were on ship things seem to go smoothly under my wife found some pieces of bread under our bed when putting her suitcase away.We also had lousy service at dinner the first night. So our cruise didn't get off to a good start. After that, however things got much better. Our room steward Vincent provided for our every need.Non alcoholic beverages are included and are freely available in your in your stateroom fridge or at the many bars. The ship is the last of it's class that hasn't been gutted and refurbished. However it's very clean and well-maintained. It never felt crowded despite not being a large ship. There were about 680 passengers on board. We never had to wait for a table for any meal. The food was fabulous. At any meal there were numerous choices. There were always vegetarian, non-dairy and gluten-free options. The cleanliness and hygiene in the food areas exceptional. At the buffets, most food was out of reach and was handled by gloved staff. The only place I ever had to wait was at the grill where that made various meats, lobster tails and shrimp to order. The table service at the sit down restaurants was professional, attentive (usually). and friendly. Sommeliers take wine orders.and serve wine and other alcoholic drinks. Our cabin was a Concierge Level Veranda. It was a bit cramped. The bathroom is minuscule. A very large person would have a hard time with it.. It was kept quite clean except that after a maintenance guy came and fixed a cabinet magnet that we didn't know was broken and left a mess. Our itinerary got messed up due to weather. We missed one port (Messina) which were really looking forward to and instead of spending overnight in Livorno we left there after one night (so we missed Lucca) and spent overnight in Civitavecchia which gave us an unexpected day in Rome. We just went on our own by train and saw the overwhelming Vatican Museum including the Sistine Chapel. Was a long exhausting rainy day but well worth and we encountered some really interesting and nice people. We didn't take in much entertainmnt but we got into trivia contests and one points that we traded for t-shirts, a luggage tag, etc.. Read Less
Sail Date November 2019
We arrived at the day of embarkation to find that the itinerary had changed. Apparently, this had been known at least a day before. We were to miss 3 (Kotor, Santorini, and Mykonos) of our 6 ports and they added Split and Bar. We were ... Read More
We arrived at the day of embarkation to find that the itinerary had changed. Apparently, this had been known at least a day before. We were to miss 3 (Kotor, Santorini, and Mykonos) of our 6 ports and they added Split and Bar. We were given $200 OBC per cabin and 20% of our cruise price as credit towards a future cruise. This felt a bit gimmicky and doesn't really make up for the fact of missing these three ports (on top of the fact that we missed Bar due to high winds). When you compare what we received to the cruise prior ($100 OBC per person in a cabin JUST for missing Dubrovnik) and the cruise after ($100 OBC per cabin AND the 20% future cruise credit) just for missing 2 ports (Santorini and scheduling a technical stop in Bar in lieu of Kotor), we really weren't compensated sufficiently. There was a lack of communication overall. At our CC mix and mingle, they told us what was going on. But, nobody else on the ship was aware and rumours flew. I wasn't that angry about missing Santorini and Mykonos, but the lack of communication was stifling. We woke up on the day to reach Bar and were told it was too windy to dock. I could clearly see that. But, I doubt we would have made it anyway because the ship sat in Dubrovnik clear into the early hours of the morning. Other than the faulty engine (and this isn't new to the Star...read the CC boards), the ship was well laid out and nice. It could have done with an extra bar because Gatsby's was always crowded. Yet, the locations of most events were well planned. The cabin (a balcony on deck 10) was just below the spa. It was a large enough size, with a nice balcony, and tons of storage space for our things. Our cabin steward (when I asked) gave us wonderful towel animals every evening. I never had to ask for anything, as he always had things clean and neat for us each day. He always asked us about our day and wished us good morning. The entertainment was quite good. The Paradis show was a bit tongue-in-cheek, but funny and good. The magician was surprisingly good. In the past, I've been disappointed by magicians so was hesitant to go. Yet, he did a lot of close up magic that is popular today. The duo acrobat show was similarly nice while the Paris show was just ok. We loved the staff! The workers at Starbucks, the bar staff at Gatsby's, the entertainment crew. Enough can't be said for Shirley who makes you get out of your comfort zone, makes you laugh, and remembers you daily. She was the heart of the ship! I did manage to see JC a few times and he was entertaining! Another issue we had (once again about communication) was the events taking place. We always enjoy doing trivia and were waiting for one to start. Come to find out, Steph was doing paper and pencil trivia with 2 tables in the corner (at Bliss). We noticed and I asked about it. She said it's just paper and pencil tribond. I know what it was as I've done it before on NCL and it was done with a microphone and PPT. She argued that it's not really trivia (it says tri-bond trivia on the NCL Daily). And then every body else in the room (probably 50+) people had to go get their forms as everyone was waiting for trivia to start. We also had issues on the last day (sea day). We signed up for the black glass tasting at 1pm and come to find out, it had been moved to 12 and 2pm. Having signed up on Day 1 of the cruise, it would be logical to send notifications to the cabins to provide notice. It was not done and when we found at at 12:30, we approached the sommelier hosting the event, who told us they made an announcement. Announcements don't go everywhere (cabins, spa, etc.) and even in the atrium half the announcements are muffled by talking. So, we missed our tasting. The NCL Daily was incorrect as it did not show this change and even the times of the restaurants and bars were wrong. When you have so many other things going wrong with the itinerary, this should be perfect. Dining all around was as expected. We ate at Teppanyaki (9pm reservations but our orders weren't taken until 9:45) the first night, Le Bistro, and Cagney's. The veal steak at Le Bistro was one of the highlights of dinner! We had lunch in O'Sheehan's and the quality was mixed. All the staff were engaging, smiling, and interested in serving us. Food was nice all around, even in the main dining halls. Versailles was a bit quieter than the other one. It rained in a few of the ports (we only had 4). I could have skipped Cofu, but Split, Dubrovnik, and even Argostoli (to a lesser extent) were nice. Argostoli was the warmest and the sunniest, so that was lovely. We did take an NCL excursion in Argostoli and not sure it was worth the money. We rode on a bus an hour there, spent 30 minutes at the caves, then rode the bus another 15 minutes to the lake. We waited in line for the lake, had a 10 minute lake/cave ride. Then, we drove the 1hr + back to port. We opted for the premium plus beverage package and really enjoyed it. I'm 60% sold on it. While pricier, I enjoyed the option of not having to pay extra for nicer drinks (real champagne, whisky, etc.). We got coffees every day and were constantly hydrated with the bottles of water. Another service we chose was the spa. The pedicures we got with our OBC were amazing! We always buy the thermal spa pass. Yet, I was disappointed with this ship's. Usually, there's a sign on the door that says "quiet area". This one did not have one and was always noisy and seemed like a party zone. The hot tub was almost always at capacity and the chairs were always occupied. I had to be stealthy to get a chair and wait patiently. There were also a group of women who took shifts daily in the chairs. There were only 7 chairs, and they occupied 3 of them. As soon as one was ready to leave, they waited for the next member of the group and when he/she arrived, they swapped out. I witnessed this on several occasions and the rotations lasted hours on end. I didn't even get the value from my pass on the trip and avoided it Day 7 as I knew sea days it would be packed. I wouldn't cruise again out of Venice as the port is difficult to get to. Luckily, we just bring carryons and opted to walk from St. Marco square to Piazza Roma and took the people mover. Again, we had to cross several bridges and it took us 40 minutes to walk. The taxis wanted 100 euros to take us the 11 minutes. Read Less
Sail Date November 2019
We chose this cruise because it was scheduled to go to Mykonos and Santorini and had no at sea days. This " Greek Isle" cruise did not go to either of these islands due to mechanical problems with ship - which we were notified ... Read More
We chose this cruise because it was scheduled to go to Mykonos and Santorini and had no at sea days. This " Greek Isle" cruise did not go to either of these islands due to mechanical problems with ship - which we were notified of only hours before sailing. We weren't offered a refund/cancellation options, only given an onboard credit of $200 - so NCL could get more money. Talk about adding insult to injury! Instead of stopping at 6 ports, we only stopped at 4 - only 3 of which were on original itinerary. Our trip of a lifetime was definitely ruined by NCL. We had also booked and paid for an Oceanview stateroom and discovered that we actually had a cabin with two small oblong windows that were totally blocked by a large lifeboat. There was not even a partial view - no ocean to be seen! We tried to make the best of the situation which we had no control over, but NCL really dropped the ball! At least the food was good, although there were not as many options for non-meat eaters. Entertainment was okay, although the Asian group attempting to sing classic American songs was a big fail, and they performed quite often all around ship. Majority of ship staff were excellent and we enjoyed talking with them. They made our ship time quite pleasant. Activities on board were also plentiful and varied to appeal to all ages. Read Less
Sail Date November 2019
This was my first ever cruise and I'm told I'll only want to stay with Viking from now on. Everything exceeded my expectations. We booked air through Viking to take advantage of the transfer services which made flying to ... Read More
This was my first ever cruise and I'm told I'll only want to stay with Viking from now on. Everything exceeded my expectations. We booked air through Viking to take advantage of the transfer services which made flying to and from foreign countries much less stressful. Viking runs a tight ship (get it) and it shows. All transfers were smooth, easy, and on time. Getting right out of the airport and onto a van to take you directly to the ship is much easier than having to worry about taxis or buses. The ship itself looked brand new, which it might have been, a plaque said Anno 2019. Everything was clean and no detail was overlooked in the decoration. Cabins were comfortable and spacious, although the beds could have been more comfortable. I particularly enjoyed the heated floors in the bathroom. The private veranda was nice although I felt as though I didn't take full advantage of it because there were so many other cool places to hang out. The dining was excellent. Something for even the pickiest eaters. I enjoyed the destination menus. Manfredi's was just okay in my opinion. The pasta was very good, but the entrees were uninspiring. The huge portions didn't really win me over either. Entertainment was engaging and the Explorer's Dome was a fun touch. The service was EXCELLENT! It seemed like everyone knew my name after the third day. All of the staff had bright smiles and were fun to talk to. Friendships were fostered and it made leaving the ship that much harder. Already planning our next trip with Viking! Read Less
Sail Date November 2019
Our original intention was to take a river cruise but rooms sold out for the dates we could schedule, so we opted for the ocean cruise. The ports were good as well as the length of the cruise (12 days). Smaller ship but very quaint and ... Read More
Our original intention was to take a river cruise but rooms sold out for the dates we could schedule, so we opted for the ocean cruise. The ports were good as well as the length of the cruise (12 days). Smaller ship but very quaint and easy to get around. Restaurants were perfect for food selections and never waited for tables. Entertainment we witnessed was unexpected. It was grand and beyond our expectations. More to do then we could squeeze in. Staff was personable and extremely polite. Excellent pool and steam area. Fitness machines were so updates I could not figure some of them out. A few time when I went to the gym there were no lockers. Small area for amount of people on board. Appreciated the elegance of the ship without the youth running around you. We added 1 day in Venice and 2 days in Barcelona on our own. The cruise add on's were priced way out of line! We booked luxury hotels for less that half. Only drawback is you handle your our luggage. Boarding and debarkation was as smooth as we ever experienced. We wanted to see it all so port excursions became tiring. So many to choose from. New and very clean buses. Good excursion hosts. Drop off/pick up point in France was seedy and dirty with no shopping. Monaco was beautiful and clean. Needed more time there to enjoy the museum, casinos and shops. Overall our trip was beautiful and memorable! Thank you! Read Less
Sail Date November 2019
We booked the Viking Ocean cruise after gong on a Viking river cruise. We were impressed with the excellent treatment by crew members on that cruise as well as great meals and shore excursions. We found the ocean cruise the be a ... Read More
We booked the Viking Ocean cruise after gong on a Viking river cruise. We were impressed with the excellent treatment by crew members on that cruise as well as great meals and shore excursions. We found the ocean cruise the be a delightful experience as well. Our treatment by the crew, the excursions and other dealing made us want to take yet another cruise with Viking. We really enjoyed the specialty restaurants. The food and service were outstanding. The crew members called us by name and exceeded our expectations. We also liked the beverage package with the upgraded wine pairings. We appreciated the opportunity to dine in a variety of locations including the buffet, the pool grill, the Explorer Lounge and other locations. Shore excursions were well planned and allowed us to see prime locations in the ports/cities visited. We also like the low pressure, relaxing itinerary fo the entire cruise allowing time to relax and refresh. Read Less
Sail Date November 2019
We chose this cruise because we had six other couples going as well. Our 30th wedding anniversary is around this time and we first sailed on a cruise 30 years ago with Norwegian for our honeymoon. We hadn't been on a cruise since then ... Read More
We chose this cruise because we had six other couples going as well. Our 30th wedding anniversary is around this time and we first sailed on a cruise 30 years ago with Norwegian for our honeymoon. We hadn't been on a cruise since then and wanted to celebrate our anniversary with Norwegian. We were so excited to see Italy, Greece, and most importantly Croatia. We had been watching documentaries about Croatia and was really interested in all of these places. We had never been to any of these locations previously. We arrived early to our departure city and had a fantastic time. The embarkation went well and smooth. The activities aboard the cruise ship were numerous and entertaining. The food was acceptable and plentiful. The water was expensive to purchase in bottle form, but the unlimited drink package was most helpful! The staff from restaurant to porter was great! They went above and beyond. I do not think I would travel on Norwegian for our next cruise until I know that they have their cruise ships maintained and up-to-date. The loss of a port that I purposely booked for was too disappointing and I don't see the ability to go back to see it anytime in the future. Read Less
Sail Date October 2019
To celebrate our 30th anniversary, we chose the Viking Empires of the Mediterranean cruise and it was indeed fantastic. The Viking ship is beautiful and never feels crowded! The service is impeccable, the stewards are incredibly ... Read More
To celebrate our 30th anniversary, we chose the Viking Empires of the Mediterranean cruise and it was indeed fantastic. The Viking ship is beautiful and never feels crowded! The service is impeccable, the stewards are incredibly accommodating and personable, and the entire staff is to notch. The lounge areas are great, especially the Explorers lounge at the front of ship where we watched many a sun set while sipping cocktails. The restaurants are all fantastic and we also enjoyed room service breakfast every morning as we came into port at sunrise. The spa area is relaxing and fun with a unique snow room and cold bucket to experience Nordic traditions. The Winter Garden room for afternoon tea was a relaxing nice touch after a day of excursions. The ports and excursions were just unbelievable on this cruise highlighted by a gondola ride in Venice, the Acropolis in Athens, the sheer beauty of Santorini and the incredible walled fortress of Dubrovnik. We also did pre and post extensions with Viking which were very well run with interesting excursions, highlighted by a trip to Delphi and Olympus. Highly recommend Viking and this cruise. Read Less
Sail Date October 2019
The ship and staff were great. Food was fantastic and entertainment top notch. J.C. the cruise director was great as was Marc production cast director and the production cast. Room steward Jun was amazing. We received excellent service ... Read More
The ship and staff were great. Food was fantastic and entertainment top notch. J.C. the cruise director was great as was Marc production cast director and the production cast. Room steward Jun was amazing. We received excellent service in all venues. The NCL shore excursions were exactly as described and we'll done. The service desk staff was very friendly and helpful. Overall, this was our best NCL cruise ever, number 11. Our embarkation was non eventful and we walked right on, our disembarkation was the same. We recommend coming to Venice a few days early to explore the city and take care of any jet lag as there is little down time during the cruise. We feel we got value for our travel dollar. We strongly recommend this itinerary, we are thinking it will change a little next year as the Venice cruise restrictions required the skipping of Motor, but we never missed it because of the superior ship and crew. Read Less
Sail Date October 2019
This was my first time ever going on a cruise and let me tell you..... my breath was taken away!!! Everything, and when I say everything, I really mean EVERYTHING was amazing!!!! The staff were extremely nice and helpful, all the ... Read More
This was my first time ever going on a cruise and let me tell you..... my breath was taken away!!! Everything, and when I say everything, I really mean EVERYTHING was amazing!!!! The staff were extremely nice and helpful, all the food/dining area was great, the shows were out of this world, and I just had the most amazing time. There was always something to do on the cruise as well. My friends and I, not once were bored at the cruise ship. We had a great time going to the salsa classes, partner shows, 5’clock somewhere bar was the enjoyable karaoke nights, or just chill and enjoy the view by the pool deck. Oh and let me mention, the music was always on point, from playing known classical, to some reggae to dance to. I literally had the time of my life. I don’t think I’ll ever go on a different cruise, Norwegian is the one to pick. Trust me on it!!!!! Read Less
Sail Date October 2019
We sailed NCL once before and loved the itinerary. We like the itinerary scheduled for this cruise but found it disappointing on several stops. 1st, the stop to Kotor was canceled but the excuse given was that the departure from Venice ... Read More
We sailed NCL once before and loved the itinerary. We like the itinerary scheduled for this cruise but found it disappointing on several stops. 1st, the stop to Kotor was canceled but the excuse given was that the departure from Venice was delayed 2hrs. I take issue with the cancelation since we made a two hour stop at a port just beyond Kotor and arrived there about 6 hours before we were expected to arrive in Kotor. Clearly, NCL avoided the port fees in Kotor but made no effort to mitigate the loss to the passengers. 2nd, the stop in Santorini was a bust. We arrived along with 5 other cruise ships and it took hours to get to the cable car. We and several dozen other passengers punted and went back to the ship to the bar. 3rd, the stops in Corfu and Mikonos barely gave you enough time to grab a meal and head back to the ship. We knew this before hand and chose not to take an excursion because of the rush. The Norwegian Star was clean and well maintained. We loved our room, the service, and the amenities. The food was good, best in the upcharge restaurants but neither warrant further mention. We were very pleased with the cruise director and his staff but.....there was really very little to do on board. We would cruise again with NCL but only if the itinerary were very special. Read Less
Sail Date October 2019
Celebrated our 50th wedding anniversary with a Mediterranean Cruise. We chose Viking because of its comprehensive itinerary of 6 countries in 13 days. The weather was great and the pre cruise and post cruise extensions greatly enhanced the ... Read More
Celebrated our 50th wedding anniversary with a Mediterranean Cruise. We chose Viking because of its comprehensive itinerary of 6 countries in 13 days. The weather was great and the pre cruise and post cruise extensions greatly enhanced the actual cruise itself. The pre cruise extension enabled us to meet, and make, new friends that we enjoyed when embarking for the cruise itself. The shore excursions were interesting, fun and educational at the same time. The ship's cabin was a comfortable size and we very much enjoyed the heated bathroom floor. The food was plentiful, tasty and had something for every; plus, the included wine for lunch and dinner was a very nice addition. The crew members were very attentive to our requests and eager to make our experience special. This was our fourth cruise and first with Viking, we will definitely book with Viking again. The ship size was perfect for a more intimate experience, and did not feel like one was traveling with a whole city of people. Would definitely recommend to anyone wishing to do a Mediterranean cruise. Read Less
Sail Date October 2019
My husband and I selected Viking because of the itinerary and we were celebrating our wedding anniversary and birthdays. This was our first cruise ship experience and we wanted to go with the best. Viking did not disappoint. We ... Read More
My husband and I selected Viking because of the itinerary and we were celebrating our wedding anniversary and birthdays. This was our first cruise ship experience and we wanted to go with the best. Viking did not disappoint. We arrived and our cabin was spacious and comfortable. The housekeeping staff was attentive, on point and always ready to fulfill a request. We explored the ship and was taken by all the attention to detail in the design and decorative accents. Our excisions were planned and the Viking team made sure all the logistics were taken care of so we just had to show up at the appointed time and place to enjoy our experiences. This made for a worry-free enjoyable vacation. Arrival back onboard the ship included friendly greetings from the staff and a visit to the various cocktail lounges to recount our day with others we just meet on the tours. The food variety, quality and options ensured something different and the entertainment was enjoyable. We had such a great time, we have already booked another cruise with Viking!! Read Less
Sail Date October 2019
I wanted to visit the Greek Ilse and sail by Norwegian. The crew / staff were very good and helpful. Food and services very good. The onshore excursion were organized very well. We did onshore excursion at every port. The tour guides that ... Read More
I wanted to visit the Greek Ilse and sail by Norwegian. The crew / staff were very good and helpful. Food and services very good. The onshore excursion were organized very well. We did onshore excursion at every port. The tour guides that were selected by Norwegian cruise were excellent. They explained everything in detail within the time frame. We took a lot of photos and videos at every port. The embarkation and disembarkation was very smooth. We were happy with our stateroom and it was done twice in a day. There was lots of entertainment and by far we enjoyed all. The dining restaurant's were good, we enjoyed more at the Moderno restaurant. The food here was excellent. The breakfast bar had variety dishes to choose from. There was lots of fun and entertainment at the pool deck. Over all my cruise was excellent and I am looking forward to have the similar excitement in near future. Norwegian cruise viva. Read Less
Sail Date October 2019
We sailed on Constellation's voyage from Venice to Rome. We had a great itinerary. Embarkation in Venice was extremely smooth and we were in our stateroom less than one-half hour after getting to the pier. Celebrity staff were mostly ... Read More
We sailed on Constellation's voyage from Venice to Rome. We had a great itinerary. Embarkation in Venice was extremely smooth and we were in our stateroom less than one-half hour after getting to the pier. Celebrity staff were mostly friendly and helpful. Food in the main dining room was very good but mediocre in the buffet. Food there was often lukewarm and would become cold by the time you got your juice or coffee. Rarely would a waiter or waitress assist with drink service in the buffet area. Entertainment was very good with a variety of singing acts, dancers, comedians, magicians, and acrobats. I would have rated this cruise 4 stars if not for the rundown condition of Constellation. Everything looked worn and old. Carpets, blinds, wall coverings, and upholstery were in poor condition. I tried to close a blind in the gym while working out and it fell off the window. The decor had a distinctly 90s feel in the lounges and restaurant. We took one shore excursion in Valletta, Malta with Celebrity and it was well-run, informative, and enjoyful. After cruising on another lines 2-year old ship in 2018, Constellation was a let down. Read Less
Sail Date October 2019
We chose this cruise because we wanted to visit Venice (2 night stay prior to the cruise) and also visit the Greek isles and Dubrovnik. Prior to the cruise the stop at Kotor (Montenegro) was changed to Bar and this was a 2 hour ... Read More
We chose this cruise because we wanted to visit Venice (2 night stay prior to the cruise) and also visit the Greek isles and Dubrovnik. Prior to the cruise the stop at Kotor (Montenegro) was changed to Bar and this was a 2 hour ‘technical’ stop so no getting off the ship (Kotor would have been 2.30pm-8pm) Apparently this was due to the Venice port authority making changes to our departure time from Venice which was changed for 6pm to 8.45pm but we didn’t actually sail until 11pm. We did stop at Corfu and did our own thing by walking into the old town which was 10am-4pm as planned. The visit was as planned to Santorini which was beautiful. Mykonos was as planned but we chose to stay on the ship. Argostoli was cancelled on the day as the Captain stated the weather conditions were not safe to get into the harbour (no idea if this was accurate as the sea looked calm to us) very disappointing as this was two destinations now not visited out of five. Dubrovnik was disappointingly short (7.30am - 1pm). The guide spoke so fast you couldn’t take it all in. Saying that we did the Riviera Dubrovnik tour which took us to two beautiful destinations outside Dubrovnik. We have cruised before and never experienced so many changes. For a weeks holiday this was very disappointing and does not give great value for money. Entertainment was mixed the singers/dancers were good although we only saw one show. The hypnotist put on a good show. The pianist and the trio were ok! We mainly ate in the self service restaurant and the food was excellent. Great choices and something for everyone. We did three specialist restaurants which were very good. The Teppanyaki was brilliant, entertaining and great food. Our cabin was at the back of the ship and could be noisy at times. The cabin was a bit dated but clean. Read Less
Sail Date October 2019
Birthday celebration for 6 women who have been friends over 40 years! Cheers to Greece and Croatia. We loved Santorini, go to the Black Beach restaurant 41 if you get to Santorini. Croatia was beautiful. We had to take "tender ... Read More
Birthday celebration for 6 women who have been friends over 40 years! Cheers to Greece and Croatia. We loved Santorini, go to the Black Beach restaurant 41 if you get to Santorini. Croatia was beautiful. We had to take "tender boats" at some of the ports. Allow extra time to get to your destination due to the tender process. We were only in Montenegro about 2 hours due to the tender boat process and the amount of time it takes to tender back and forth to shore. The food in the main dining rooms is very good. Get the beverage package if you want to sip some good wine during your trip. The work out room and the pool area on the Star are super! Beware of the spa treatments, they try to hard sell their skin care line the entire time you are in the spa. Nice cruise overall. I would definitely sail again with Norwegian. Read Less
Sail Date October 2019
Norwegian Star Eastern Mediterranean Cruise Sept 27 – Oct 6 This was our fourth NCL cruise and we found the clean and comfortable accommodations, friendly staff, good food and great entertainment to be consistent with our other ... Read More
Norwegian Star Eastern Mediterranean Cruise Sept 27 – Oct 6 This was our fourth NCL cruise and we found the clean and comfortable accommodations, friendly staff, good food and great entertainment to be consistent with our other cruises. We stayed in an inside cabin and I will say I did miss the balcony. Embarkation and debarkation went very smoothly for us. We dined in 3 specialty restaurants, Cagney’s, The Bistro and La Cucina and found the food in these restaurants was definitely a cut above the inclusive selections. However, we did find the size quite small and the ambiance a little lacking on this ship. We enjoyed most of the entertainment in the Stardust theatre and thought the variety and quality was very good. However, there is definitely more to do on the larger ships. Unfortunately, our sailing was scheduled for later departure from Venice and, therefore, Kotor was cancelled on our sailing. On top of that, the weather in Argostoli was dreadful, so for safety reasons, that port was cancelled as well. The Captain did sail out of the bad weather and we had a sunny and pleasant day at sea instead. Still it was a little disappointing to lose 2 or the 6 ports, but what can you do. We had booked a 4 port excursion package with NCL. The Kotor portion was refunded. Corfu (Timeless Villages & Scenic Drive) We had a lovely excursion which took us to a few different areas of the island, including a nice lunch by the water. We did spend quite a lot of the day on the bus, but we enjoyed this tour overall on this very pretty island. Santorini (Greek Style Celebration – Opa!) The tender took us to a bus which travelled up to Oia where we had some free time to explore. We then stopped at Pyros where you could climb up the 128 steps to a church and observation area. We chose to stay back and enjoy and adult beverage. Next was the dinner buffet with Greek Dancing and plate breaking celebration. This was enjoyable, but the food was just ok and it felt rushed. We then took the bus back to Fira where we were given a ticket to the cable car which we were told was a 5 min walk. The sun was just setting, but we just took a quick couple of pics and decided to head out. The walk was at least 20 mins and before we got there, we realized the line was outrageously long. It was quite chaotic, people pushing in, fighting, etc. You had no idea where the entrance actually was. After 1-1/2 we finally made it down to the tender. This tour was rated a 2 on the activity scale and I think that is misleading. There is a lot of walking, steep hills & steps, and we as seniors found it very tiring. We book with NCL so we have no tender issues and no problem returning to the ship so we found this tour to be lacking in this department. We may have just done Santorini on our own had we known. Mykonos We had to tender at this port as well, but we had no problem coming or going to the ship. We did this port on our own and took a cab up to the windmills. We explored the town and had and lovely coffee and cheese pie and a café right by the water. What a beautiful port. It was relaxing and enjoyable. Dubrovnik (Croatian Riviera & Dubrovnik) Read Less
Sail Date September 2019
Viking Star was the second cruise out of a 4 cruise itinerary. I wasn’t sure it would be our style but we loved it from the first moment on board. We felt so loved and welcomed. The entire crew and staff were visible all the time with a ... Read More
Viking Star was the second cruise out of a 4 cruise itinerary. I wasn’t sure it would be our style but we loved it from the first moment on board. We felt so loved and welcomed. The entire crew and staff were visible all the time with a cool towel and drink after returning from side tours. The food was very good but not as good as QM2. Room service was great! Explorer Lounge was our spot for after dinner drinks. The 2 guys that work that area are awesome. We loved that the ship had books everywhere. The pianist Andrea was outstanding along with the slack key guitarist. The entertainment was all great along with the lectures and port talks. We loved the included excursion at every port. Their side tours were very reasonable along with the premium beverage pkg. the spa was great. I got a pedicure and the technician was great. Our cabin attendant was great. We had a balcony cabin. We liked the Nesprrsso in the room. The bathroom was awesome! The large shower and heated floors were s huge plus. Thank you Viking. You finally got what cruisers want! The laundry room worked great. The daily program worked great with our lifestyle. Timing of the daily schedule is important to us due to sleeping times after long excursion days. The expensive excursion to the Vatican was not worth the $. It was not Viking’s fault but 45,000 people were in there on our day. We felt literally pushed thru and unsafe. The tour guides were wonderful and tried to make it bearable. The Panoramic Rome bus tour was great. We loved the itinerary, especially the Croatia stops of Split and Dubrovnik. We loved Corfu too. We also liked the night on the boat in Barcelona. The included tour was wonderful. We had a magical 12 days and will definitely take another Viking cruise. Read Less
Sail Date September 2019
We were looking for a special way to celebrate our 35th anniversary and decided on the Viking Mediterranean Odyssey. Neither of us had ever been to Europe and it had always been a dream of mine. We had heard so much good about Viking ... Read More
We were looking for a special way to celebrate our 35th anniversary and decided on the Viking Mediterranean Odyssey. Neither of us had ever been to Europe and it had always been a dream of mine. We had heard so much good about Viking that we decided to go for it! Had a rough start-flight was cancelled and arrived late missing Venice...but that wasn't on Viking. Once on board, it was all good! The atmosphere on board was instantly calming and made it easy to forget the beginning and enjoy the ship and all the great ports. Our excursions were all very interesting with knowledgeable guides. Viking thinks of everything that you could possibly need and more! I especially enjoyed the breadsticks and limoncello after an all day excursion in Rome. The staff was so attentive and knowledgeable. Our room was kept spotless, the food was unbelievable and there were so many places on the ship to relax and unwind. I was also a big fan of afternoon tea in the Wintergarden. I will never cruise on one of the megaships again -- the size of the Viking ship was perfect. No pushing your way through the casino crowd after dinner or manuevering through the shoppers trying to get a "deal". This was hands-down the best trip ever! Read Less
Sail Date September 2019

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