Chose the ship to revisit the Mediterranean. Big mistake. Hair in the food on embarkation lunch. Hair in the food in the main dining room. Ship is very old with tattered carpet and chairs in the theater. If this is a refurbished ship, it needs to be retired. Boring cruise, Director with little to no interaction with us on the ship. Entertainment venues were mediocre at best. One night they just ...
As far as the food was concerned, I felt I was back at a camp cafeteria even though I always ate in one of their dining rooms. It is a shame that their menus far out did the quality of food. Even the 'special' dining was bad news in the quality of food. I had paid extra for 'Priority Boarding'. There was none provided!! One particular day, I had to line up 2 hours just to disembark from the ...
The itinerary had port day each day visiting 7 different countries and 2 islands. A little overwhelming at first as I thought I would wear myself out. But surprisingly I never really got tired despite doing something everyday. I enjoyed most of the ports. Some were underwhelming. One port I would point out is that Venice was miserable. Local laws force the cruise ships to anchor at least 5 miles ...
We were attracted to this cruise because of the itinerary. Our cabin , 107**, was very good and so was the service provided by our cabin steward. The overall food quality was fair at best and the beef was consistently tough and chewy, even in the specialty restaurants. The service in the main dining restaurants, especially The Versailles Restaurant , was exceptionally poor to the extent that we ...
We thought we liked the itinerary - 10 day cruise from Venice to Barcelona with a different port everyday. We wore ourselves out and did not have the discipline not to get off the ship every day. Just couldn’t resist at least seeing the port. Next time I will choose ships with at least 2 sea days on a 10 day cruise. Ports we liked: Split, Dubrovnik, Kotor: each of which we did either a hop on/hop ...
We chose Norwegian Star because of the price was right. But the saying goes you get what you pay for. Let me start by saying that if you expect help from personnel if you contract Covid on the ship, you are badly fooling yourself. Let me tell you, as for a health care professional for 40 years, sanitation is the least of there worries. I went on board on April 13, 2022 in Venus, Croatia, ...
I have done over 41 cruises on various lines. I choose a cruise for the itinerary & price. I also did the 14 night trans Atlantic after the 12 night Greek island cruise. This is my first cruise review and only negative feelings about a ship. I had cruised the NCL Star twice in the past and did not feel this way then. Staff were friendly hard workers but not trained well. After taking an ...
When we arrived on board it was complete chaos, I was shocked. There was a lineup wrapping around the main level of the ship interfering with the passages to the gangway, due to all the number of complaints.
People were yelling, crying, and were utterly miserable. No smiles or laughter to be seen or heard from both staff and guests.
When approaching the Customer Service desk the staff ...
This is a review about Norwegian, not the Star especially. Because of mechanical issues, it was said, a Nov. 10-22 cruise from Venice to Barcelona, had too many changes. We started with ONE at-sea day and ended up with THREE. NCL dropped Kotor, Montenegro and Santorini, Greece, precisely why most of us went! This was a big blow. And the changes were advised one day before we left Venice, so no ...
We took this cruise as part of a fairly large group of friends. We cruised Norwegian in the past, when we had a great experience, so we were excited. We learned through social media that the Star was having propulsion system problems, and was unable to complete its previous itinerary as planned. One of our group is a travel agent, who contacted the NCL headquarters a couple of days before sailing ...