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2 Venice to Trans-Ocean MSC Cruises MSC Sinfonia Cruise Reviews

After staying 3 months in S. Africa, we chose this 24-day repositioning cruise from Durban to Venice in order to go home to Europe in a relaxed way. This was a first for my wife and me (both seniors) and we enjoyed it tremendously. The ... Read More
After staying 3 months in S. Africa, we chose this 24-day repositioning cruise from Durban to Venice in order to go home to Europe in a relaxed way. This was a first for my wife and me (both seniors) and we enjoyed it tremendously. The service on the whole was very good, cabin and restaurant service outstanding. By and large the food was OK, however several times it was quite disappointing, almost inedible. The layout of the suite on the 10th deck was perfect for our needs, but a small nuisance every morning when the staff (or passengers) would re-install the deckchairs on the pool deck above us in a rather noisy way. Also the service in the Aurea area was very good. We enjoyed the evening entertainment (except the Swiss ventriloquist) and found the performers (especially Ian von Memerty) all of a high level: dancers, singers and musiciens alike. And we loved the staff show: there is some hidden talent there. Some of the cruise staff brought a smile on your face, especially Natasha van Heerden. On the whole, time in the ports was too short. Disembarkation for the excursions was badly handled initially, with long delays. The visit to the Seychelles had to be cut short unfortunately. The absolute highlight was the visit to the spectacular scenery of Petra in Jordan. Also the passage through the Suez Canal was highly interesting. The next highlight was the beauty of the Bay of Kotor in Montenegro. It would have been helpful to receive more factual information on these sights, as the talks by Allison were not always reliable for facts. The daily newsletter could be used for this information, rather than filling it up with advertising for all the special deals in the shops. We concluded that we had a very pleasant 3½ weeks on the ship and were happy to have met interesting people, some of whom we shall be seeing again. Read Less
Sail Date May 2018
The only problem was the embarkation in Venice. Waited in a very long queue. No annoucements only heard different rumours. (computers offline, bomb scare etc) Stood in the queue which felt like hours. No seats outside for one to sit on. ... Read More
The only problem was the embarkation in Venice. Waited in a very long queue. No annoucements only heard different rumours. (computers offline, bomb scare etc) Stood in the queue which felt like hours. No seats outside for one to sit on. Eventually, on entering the building there were chairs. Worse chaos inside. One does not know where to proceed. Not enough staff at disembarkation. (discovered broken suitcase wheel and noone to help us.) The immigration took a very long time. Once through the immigration there are no MSC staff only South Africans. Food good. Cabin cleanliness, good. Msc Singers & Entertainment fantastic. The bar entertainment the same as last year. Boring. They have a playlist which is repeated every night. It would be nice if arriving at the ports that MSC could tell us if there was free transport etc. Msc promotes their own transport. The ships one engine broke and no parts were available which caused the port times to be shortened. (Got free champagne for an hour) We got free champagne from 6 to 7pm on the last night as well. Yay! Read Less
Sail Date October 2017
MSC Sinfonia Ratings
Category Editor Member
Cabins 3.0 4.1
Dining 4.0 3.8
Entertainment 3.0 4.0
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.7
Enrichment 1.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.9
Rates 4.0 3.6

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