Second and last cruise ever with MSC...to say we were disappointed would be an a severe understatement. On arrival to our balcony suite we were allocated an extremely unclean cabin that required not cleaning once but twice. Staff were shocked at what they found when they inspected it. Stains on walls, hair on carpet, dust on every surface, and bed not even made correctly. It took 3 hrs before ...
I am fairly confident that I, too, traveled with the same group as CarolinaGirl (just at a different time) as my mother won the trip through her business as well. Personally, if we had paid for the cruise, I would be fighting mad. The ship itself is in fair condition (it should be for only being 5 years old) but the staterooms are small and the furnishings are not at all comfortable-- rock hard ...