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3 MSC Cruises MSC Musica Cruise Reviews for Family Cruises to Europe - Western Mediterranean from Venice

After a few weeks of full on traveling we were really looking forward to our relaxing 7 night cruise on the MSC Musica. Having been on an amazing cruise before with a different company, we had a basic idea of what to expect but we were ... Read More
After a few weeks of full on traveling we were really looking forward to our relaxing 7 night cruise on the MSC Musica. Having been on an amazing cruise before with a different company, we had a basic idea of what to expect but we were blown away by everything MSC had to offer. The boarding process was so smooth, quick and line-less compared with our last cruise. The cleanliness of everywhere on board was perfect and our cabins were amazing! A lot of earlier reviews (made by people from one country in particular) have been complaining about the lack of English on board... Even though the English language was limited in staff members (which should be expected when you are traveling on an Italian liner around European countries!!), we found they tried and we had fun and joked with the staff with us trying to speak Italian and them trying to speak English. We had some great conversations with staff, in particular our waiters at dinner and the entertainment crew around the pool and in bars at night who seemed to come and find us because we were friendly with them and spent the time to talk to them instead of complaining about how little English they speak! We all had some good conversations with them and I'm sure if some of you had tried, you would have too. I just have to mention the person who complained about the BINGO commentator taking too long (a whole 60 seconds) to say the numbers because he had to say them in every language... that is one of our most memorable moments of the trip! We would guess the numbers and to this day, over a year later, we still echo the commentator with the way he would say and reinforce the letters of BINGO. Have some fun, your on a cruise does every thing need to go super quickly? I would suggest traveling on your own itinerary and time schedule if you are in that big of a rush. Once again, a few reviewers have been complaining about the food and mentioning that only if you like Italian food then you would like it... When you are going on an Italian cruise you should expect Italian food!!! The food was absolutely amazing and me and my family love our food and don't eat anything that we don't enjoy. I can honestly say none of us (there were 5 of us) did not get hungry the entire trip because there was so much food to enjoy. The MASSIVE and delicious buffet breakfast and lunch, morning tea, afternoon tea, AMAZING gelato, and the 5 course dinners! Oh and don't forget the midnight buffet too where we went to many nights just to get another taste of that delicious dessert we had for dinner. I know Australians are considered laid back which I'm not sure if it is meant as a good thing or a bad thing but some of you should consider trying it... you would enjoy things much more and see the fun and positive things not always the negatives. I honestly could not complain about one thing about this cruise and can not wait for my next one with MSC Cruises! Read Less
Sail Date July 2011
I read many of the reviews posted here and elsewhere before my cruise, so was prepared for the worst and hoping for the best. I have sailed on several cruise lines before, this was my first with MSC. I am sorry for those who either had a ... Read More
I read many of the reviews posted here and elsewhere before my cruise, so was prepared for the worst and hoping for the best. I have sailed on several cruise lines before, this was my first with MSC. I am sorry for those who either had a truly bad experience on this cruise, or who have such ridiculously high expectations that they can't possibly be met. My experience was quite different, and while it wasn't perfect, I don't expect any vacation to be. The previous reviewers complained about the embarkation, the expenses, the food, the staff and service, the smoking, the language. My embarkation was unbelievably smooth and easy, and we were on the ship in our cabin by noon. Yes, you get charged for drinks, even at meals. I found that a bit odd, but not that bad, and prepared in advance by buying a water package and a soft drink package. I didn't even finish using the soft drink one. Drinks are included at breakfast, and in my experience, every cruise charges for soft drinks, alcohol, and extras. Someone complained about the expensive shore excursions--I found them to be among the least expensive I've ever seen, although there wasn't much variety or choice available. The food was neither "slop" nor scarce. We ate most meals in the dining room, and never went hungry. You can order from any or all of the courses available--appetizers, soups, salads, pasta, main course, and desserts. I never ordered all of them, and had plenty to eat. Is it 4 star cuisine at every meal? No, but it was certainly acceptable, and some was downright delicious. I found the ship in all areas to be clean, well-maintained, and the staff in every area was helpful and friendly. ALL spoke English, much better than my Italian, or German, or Spanish. As soon as they heard me using English they immediately switched. Our daily newsletter was delivered in English, and menus, shore excursion info, etc. was all available in English. I found the smoking to be no worse than on any other cruise, and detected no sign of smoke in our cabin, sheets or towels (unlike some other cruises). I am happy to say that my children and I were treated very well by all the staff. My biggest complaint was that I reserved space at the kid's area to watch my children while I went on a shore excursion myself, and no one showed up to take them. I had to miss the excursion which was a disappointment, but was able without much difficulty to get a refund. There is a lot of chaos and noise on the ship, but that can hardly be blamed on the staff or cruise line. I think that comes from a mostly European clientele, and is typical behavior. I saw it on the European airline we used as well. They could work on their organization. I say, if you are traveling in Europe, do as the Europeans do. Stop expecting too much and just enjoy your time on the ship. If you can't handle it, stay home. Read Less
Sail Date May 2010
We wanted to cruise the Greek Isles and chose MSC, rather than Costa Cruises because the itinerary included both Santorini & Mykonos. We considered the cruise to be reasonably priced, but like anything you get what you pay for. In ... Read More
We wanted to cruise the Greek Isles and chose MSC, rather than Costa Cruises because the itinerary included both Santorini & Mykonos. We considered the cruise to be reasonably priced, but like anything you get what you pay for. In future, we will not hesitate to spend more $$$ on a premium cruise line as we know appreciate that they represent value-for-money. In a nut-shell; YES: * A beautiful ship. Lovely staterooms - contemporary-style. * Fun itinerary. Fantastic ports if you want the best of the Greek Isles, however there is not much time in Mykonos which is a shame. * Sushi Restaurant. You pay for this, but well worth it! Sushi is one choice on the menu. You can also enjoy fresh, cooked to order satay dishes, vegetables & stir-fry's etc. * Delicious gelato! * Italian's love to dance. It was fun to watch them have a good time late at night. * Children travel free and eat free. NO: * Average to poor food. Mass-produced/ re-heatable, un-imaginative - terrible presentation. In-consistent quality and often luke warm. * Average service in the dining room. It took too long btw courses. * No buffet-style evening meals offered as an alternative to the main dining room. * Extremely limited room-service menu (important if you don't like what's being served in the main dining room). You pay for room service. * We phoned for ice. It took at least 3 phone chasers. We rcvd it about 40mins later! * Expensive alcoholic drinks * 2nd Sitting-dining is too late! 9.30pm * Poor management in the Pizza restaurant. Not enough staff, hence orders were being mixed up and guests left the restaurant. This is not the fault of the dining staff, but management. Poor listening. Poor English. They couldn't understand us. * No smiles or genuine customer service from staff. You had to get their attention to order drinks on deck. * We found the Italians to be somewhat arrogant. Pushing in, in queues for the buffet lunch, not giving way in the elevators, pushing whilst waiting to disembark on tenders. Maybe that's just a cultural difference, but usually common sense & ship etiquette. * Often long queues to disembark the ship. They should have opened gangways for tenders on both ends of the ship. * Small shops onboard. Not much variety. * Sleazy ship officers in the night club. * When you disembark for the last time, lousy assistance from staff. No friendly smiles or farewells. I have cruised a dozen times. What makes me happy is good food and attentive service. It's such a shame because the MSC Musica is such a delightful ship itself, however the two important elements were not there for me. If you want a cheap cruise, then feel free to give this a go, but I do believe you would have greater satisfaction on an alternative cruise line. Read Less
Sail Date October 2008
MSC Musica Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.5
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 3.0 3.6
Enrichment 1.0 3.6
Service 3.0 3.7
Value For Money 3.0 3.7
Rates 4.0 3.3

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