2 Venice to World Cruise Oceania Marina Cruise Reviews

We choose this cruise because chef Jacques Pepin was going to be onboard! Unfortunately, the entire cruise was overshadowed with the onboard illness of some cruisers and staff! We were told little about it except that protocol and ... Read More
We choose this cruise because chef Jacques Pepin was going to be onboard! Unfortunately, the entire cruise was overshadowed with the onboard illness of some cruisers and staff! We were told little about it except that protocol and precautions were put in place to handle it! Thus for the entire remainder of the cruise we had no laundry, no concierge lounge, no preset tables, no salt and pepper shakers, and informal dining area that was wrapped in Saran Wrap and difficult for us and staff to use! but we did have the constant wiping of tables,railings and chairs etc as we tried to dine, and/ or enjoy the views! They were able to have chef Pepin provide us with a book signing, although it was poorly promoted and we heard about it through word of mouth,and a demo and question and answer time, which we enjoyed! We felt the staff were tense, and under pressure. The captain gave us very little info, although several days after his first announcement he did say it was not a norovirus but precautions were going to continue for the rest of the cruise! We are glad this wasn't our first cruise or one that was for a very special occasion, because we would have been very disappointed! We enjoyed our shore excursions, liked the ship size and ease of getting around, also liked that the age of our fellow passengers had gotten younger since our last Oceania cruise! We do not go to evening entertainment,or the casino. Read Less
Sail Date November 2016
We booked this cruise because of the ports and Jacques Pepin would be on board. We upgraded to a marvelous Owners suite--8th floor. I didn't like we were on the 8th floor at first, but once in suite, it was glorious and contrary to ... Read More
We booked this cruise because of the ports and Jacques Pepin would be on board. We upgraded to a marvelous Owners suite--8th floor. I didn't like we were on the 8th floor at first, but once in suite, it was glorious and contrary to other reports, we got lots of sun on the balcony (we were in an oceania suite on prior cruise and never got sun...so it depends on how the ship is sailing). Food was always good...service in Jacques was rushed, Toscana very slow and Polo right on the mark. We ate in our room several times and Butler always did a great job. Service: Cabin service was always good. Our butler was very good. We were alerted by another CC person that there was a virus on the previous cruise. When we boarded there was no sign of the virus OTHER THAN the endless TV "ads" about washing hands and singing happy birthday twice. There were also announcements about how important it was to have a clean ship. Needless to say, even though, (and I applaud the Staff) we weren't at a high level of sickness, the Captain was always one step ahead of protocol to prevent further spreading. It didn't work! I got sick on day 3--24 hour virus as did at least 6 other people I knew from CC. It took me two bounces to get attention from the infirmary and got a great nurse to come to my room with nausea pills and tylenol for my fever. Here is my BIG issue: When I wanted to speak to the GM and applaud the efforts of the crew in trying to keep one step ahead (as well as point out some of the areas that could be improved), the front desk wanted to know if I had an appt, then would not give me an appt and asked if I could speak to the Cruise director...and eventually got the assistant cruise director. REALLY? Each and every time on previous cruises, when I wanted to speak to the GM, I GOT TO THE GM! I am only a 7th time cruiser and I was in the Owners suite, but that made no never mind. This is the second cruise in 1 year that got a virus. CLEARLY there is a problem with Oceania protocol, even though I do applaud their efforts for going above and beyond. For example, on Riviera last year, they NEVER enclosed the buffet with saran as they did on the Marina to prevent folks from trying to touch things. I STILL THINK OCEANIA DOESN'T GET IT. AND the GUESTS don't get it. When the Cruise Director refused to pas the mike around during a wonderful event with Jacques, the guests booed the concept. REALLY? They wanted to pass germs around? Unfortunately the CD didn't handle it well as he did not tell Jacques in advance how he would handle the Q/A and even Jacques made fun of the arrangement. The CD should have made a direct comment about the safety of the passengers but instead just said this was CDC protocol (like who cares or understands)..... Bottom LINE...I am going to try a different cruise line before I return to Oceania...I am very disappointed. Read Less
Sail Date November 2016
Marina Ratings
Category Editor Member
Cabins 4.5 4.5
Dining 4.5 4.5
Entertainment 3.0 3.1
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.0
Family 1.0 4.0
Shore Excursion 4.0 3.1
Enrichment 5.0 3.6
Service 4.0 4.5
Value For Money 4.0 3.8
Rates 4.0 3.9

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