4 Helpful Votes
Sail Date: November 2016
We choose this cruise because chef Jacques Pepin was going to be onboard! Unfortunately, the entire cruise was overshadowed with the onboard illness of some cruisers and staff! We were told little about it except that protocol and ... Read More
We choose this cruise because chef Jacques Pepin was going to be onboard! Unfortunately, the entire cruise was overshadowed with the onboard illness of some cruisers and staff! We were told little about it except that protocol and precautions were put in place to handle it! Thus for the entire remainder of the cruise we had no laundry, no concierge lounge, no preset tables, no salt and pepper shakers, and informal dining area that was wrapped in Saran Wrap and difficult for us and staff to use! but we did have the constant wiping of tables,railings and chairs etc as we tried to dine, and/ or enjoy the views! They were able to have chef Pepin provide us with a book signing, although it was poorly promoted and we heard about it through word of mouth,and a demo and question and answer time, which we enjoyed! We felt the staff were tense, and under pressure. The captain gave us very little info, although several days after his first announcement he did say it was not a norovirus but precautions were going to continue for the rest of the cruise! We are glad this wasn't our first cruise or one that was for a very special occasion, because we would have been very disappointed! We enjoyed our shore excursions, liked the ship size and ease of getting around, also liked that the age of our fellow passengers had gotten younger since our last Oceania cruise! We do not go to evening entertainment,or the casino. Read Less
11 Helpful Votes
Sail Date: November 2016
Marina is a beautiful ship and the public areas are not only amazingly gorgeous in their decor but the entire ship is just a joy to behold. All the public areas have amazing and interesting furniture, works of art, soft furnishings, ... Read More
Marina is a beautiful ship and the public areas are not only amazingly gorgeous in their decor but the entire ship is just a joy to behold. All the public areas have amazing and interesting furniture, works of art, soft furnishings, fabrics etc. The ports of call on this cruise were so interesting. We visited Slovenia, Croatia, Montenegro, Bari Italy, Corfu Greece, Zakynthos Greece, Valetta Malta, Catania Siciliy, Naples/Pompei and the cruise disembarked in Rome. The veranda stateroom on level 8 was very acceptable with a comfortable bed and it was clean and well presented. All of the staff were lovely as usual and did an excellent job. Shore excursions were all wonderful and very interesting and 'destination services' staff who organise the booking of on shore excursions did an excellent job. Entertainment was fairly tame but we had chef Jacques Pepin on board which was enough entertainment on its own and we so enjoyed seeing his face around the ship and at the book signing. Cruise Director and his male assistant were average and could have been more helpful with the following issue but I suspect he may have been unwell. Much to our disappointment this cruise was ruined by a mystery virus or food poisoning, which was reported the CDC. The captain made an announcement some days after the problem surfaced advising '...anyone who feels ill should remain in their room and notify the medical centre and the doctor would visit them in their room and the service would be complimentary (free)'. We soon discovered this was incorrect advice, the same incorrect advice was repeated a couple of days later in another announcement from the captain to our astonishment. The medical service was not free but was charged and the rates were quoted over the phone by a the nurse who would not send the doctor unless we agreed to be charged fees and reported certain symptoms. I had an extensive conversation with the general manager about the inconsistent advice from the captain. I was so glad that I had my own medical knowledge and carried medications with me for such events as I found the medical services on board rude and of no help at all. Obviously the hypocratic oath has a dollar value with the medical staff on this ship. The television, which is inadequate at the best of times with limited channels and poor picture bombarded us with a cruise director from another ship (Dottie) singing to us with instructions about how to wash our hands - it was repetitive, annoying and one didn't even want to turn the TV on. We were treated like children with the repetitive messages on the TV and around the ship about cleaning our hands and instead of having a wonderful experience we began to hate the cruise. All the elegant trimmings and presentations were removed from any dining experience and were greeted with all the food displays in the Terrace cafe being wrapped in cling wrap (as in the actual glass covered enclosures). We were forbidden from touching any food, we were policed about using the antibacterial fluids upon entry to food serving areas so much so that my hands suffered a severe outbreak rash from an allergic reaction the product - if I objected to using it on my hands that had just been washed in the adjacent bathroom I was not allowed into the dining room. We were not allowed to touch or even use a salt and pepper shaker let alone cutlery on the table - we were given cutlery wrapped in a napkin onto a totally bare table minus all the lovely Versace china and wine glasses that are normally displayed at their dining venues. We understood the precautions that they were taking but it was a horrid, policed, sanitary, unappealing cruise which soured our previously favourable view of Oceania and its management. We also lost faith in the ability of management to convey an accurate instruction to the passengers about medical care in the situation. They seemed to just be rubbing their hands together about charging people for a medical issue which was clearly out of control on board the ship. I was shocked to see a clearly unwell and exhausted staff member serving coffee in Baristas when he was clearly unwell and exhausted but someone must have signed him on as fit for duty. No wonder Oceania had a problem on board ship! I had a great deal of on board credit on this cruise - in excess of $US1000 and as the cruise was so dreadful I did not spend much of my on board credit. On the 6th day I received a letter stating I should go to reception before disembarkation day to receive a cash refund. I still have this letter even though the reception staff tried to keep it. I want it as proof of their poor attitude and inept service. The letter advising a cash refund softened my frustration and anger about the unpleasantness of the cruise due to matters beyond our control. I considered that was the least that Oceania could do for us given I'd paid thousands of dollars to do the cruise and it had been a complete disaster as far as a pleasant experience goes. When I took my letter to reception to collect the cash as per their instructions I was told that they wouldn't give it to me. It was non refundable. Having been refunded / reimbursed previously on another Oceania cruise that encountered a hurricane I had sincerely believe that they intended to do what they stated in their letter as a gesture of goodwill. (I stress that it was a voluntary refund and not requested). I felt humiliated and angry at being denied my money which they/Oceania told me to collect from reception desk. I was left on the last night of the cruise with a great deal of money not spent and refused a refund which Oceania put in writing and offered to give me. There were other passengers waiting in line who were being given the same news and they ushered them away to avoid a scene. Needless to say I left the cruise the next morning furious with Oceania management. From the Captain through to the Medical Staff through to the General Manager I felt that they all needed some training regarding delivering a clear and consistent message, honouring what they put in writing, customer service and how to not treat passengers like 5 year olds! Read Less
12 Helpful Votes
Sail Date: November 2016
We will never travel on Oceania again. Rampant sickness -- the previous sailing of the Marina also had sickness involving the crew and passengers. It carried over to our cruise. My wife was violently ill for more than 18 hours. The ... Read More
We will never travel on Oceania again. Rampant sickness -- the previous sailing of the Marina also had sickness involving the crew and passengers. It carried over to our cruise. My wife was violently ill for more than 18 hours. The response from the medical center was terrible. My wife never saw or spoke to the doctor, who nonetheless prescribed a course of treatment that involved taking antibiotics that had the same side effects that she was already experiencing. The nurse could not have been more dis-interested, except to make sure that we were quarantined. Oh yes, and please sign these releases authorizing Oceania to charge you for the medical services even though the nurse told us that the costs would be covered by Oceania .... and please sign this release authorizing Oceania to release medical and other information to such organizations as the FBI (I am not making this up!!!!). I refused to sign. Poor service -- a waiter in one of the restaurants made a sarcastic and demeaning comment to my wife when she was inquiring about a menu item. It ruined our evening and we ended up leaving the restaurant and eating elsewhere. Dealt with Reception Services on 3 separate occasions. First expressed concern about being charged for a particular service, given assurances that it would not be charged, then having to deal with them to get it removed from our bill. When my wife was ill I went to the medical center (closed of course!), then read the sign that said go to Reception Services if an emergency. Reception Services response -- "we are not medical people, wait until the medical center opens up and get in line". Why have a sign that refers you to Reception Services for help if no help is available? Because we believed that the ship remained unsafe (sickness continued to grow in numbers), we decided to leave the ship at the next available port of call after quarantine was lifted. I was presented with a bill that included payment for shore excursions that were part of the original cruise package, including ones that we were not able to take because of quarantine and ones that were scheduled after we left the ship. I was also charged for other items that were not supposed to be included. It took some effort to have them removed, but not without "attitude" on the part of the Reception Services staff. Poor Communications It was difficult to get information about what was going on around the ship with the sickness. There was both the "official" announcements and the information provided by individual crew members. The information from crew members proved to be more reliable (the "official" announcements only gave the bare information and only what they wanted you to hear). Some services were "temporarily closed", but in fact never opened. Even Poorer Response When we told them we were getting off the ship because it was unsafe (because of the sickness) we asked for compensation. We were referred to "Guest Relations" in Miami. What a joke that is. Guest Relations does not talk to guests. You have to write them and they will get back to you within 3 weeks (maybe). Well, it took a lot longer than 3 weeks and of course the response was we will give you the equivalent of 2 days cruise credits so long as you use them in the next 12 months. Everyone who was affected received a letter from the ship's Master with this offer (except us of course). In short, we paid good money, and Oceania offered us something of no value in return. Oh yes, it took more than 7 weeks before anyone even offered an apology. Read Less
2 Helpful Votes
Sail Date: November 2016
My husband and I are in our 50's. We recently joined family members on a recent cruise to the Southern Mediterranean. We were in a new port everyday (no sea days). Embarkation and disembarkation was extremely smooth! The Marina is ... Read More
My husband and I are in our 50's. We recently joined family members on a recent cruise to the Southern Mediterranean. We were in a new port everyday (no sea days). Embarkation and disembarkation was extremely smooth! The Marina is beautiful and our cabin (veranda) was fantastic. The food was very good, especially in Red Ginger! Loved the specialty activities such as the cooking (additional charge) and art classes. The excursions were very well run. Some of the passengers and crew experienced viral episodes during our cruise, and Oceania went above and beyond with taking precautions and reminding passengers of good sanitary habits. Having primarily cruised Celebrity, we were a little disappointed in the entertainment. What we saw was fine, just nothing exciting. We also had a couple issues with Room Service, but nothing major. I wrote to Oceania to share our concerns, and have not yet received a response. Overall, we were impressed with Oceania, but will probably choose Celebrity for the next few cruises. Read Less
Sail Date: November 2016
We chose this cruise as we were hoping to have a better cruise experience by going up a catagory. Did it live up to its hype. Not really. We were kept from our stateroom for hours as they said that they were deep cleaning the rooms due to ... Read More
We chose this cruise as we were hoping to have a better cruise experience by going up a catagory. Did it live up to its hype. Not really. We were kept from our stateroom for hours as they said that they were deep cleaning the rooms due to the gastro virus. So when we finally were able to access our stateroom, it was dirty, dusty and the bathroom still had used shampoo bottles in the tub....deep cleaning, not so sure. The remote for the tv looked like one from Motel 6., we put it in a plastic bag for the remainder of the cruise Not a great first experience on Oceania Cruises. I was interested to read the review from Neil b, as he mentioned the captain and many officers on board. Truthfully, we never saw an officer, and the Captain only once in the main dining room. . This ship had the least presence of officers that I have ever encountered on 20 plus sailings. Oceania is very class conscience and although we were in a Balcony Stateroom we felt that we were in steerage. Food was good but not outstanding. My husband had a piece of wood in his hamburger, called to complain and the restaurant manager called us to make it right, told us he would book us into Toscana, but never followed through. Although, Celebrity is not my favourite cruiseline, when they falter, they do make it right. She overall, I would say sail Azamara. Read Less
5 Helpful Votes
Sail Date: November 2016
We booked this cruise because of the ports and Jacques Pepin would be on board. We upgraded to a marvelous Owners suite--8th floor. I didn't like we were on the 8th floor at first, but once in suite, it was glorious and contrary to ... Read More
We booked this cruise because of the ports and Jacques Pepin would be on board. We upgraded to a marvelous Owners suite--8th floor. I didn't like we were on the 8th floor at first, but once in suite, it was glorious and contrary to other reports, we got lots of sun on the balcony (we were in an oceania suite on prior cruise and never got sun...so it depends on how the ship is sailing). Food was always good...service in Jacques was rushed, Toscana very slow and Polo right on the mark. We ate in our room several times and Butler always did a great job. Service: Cabin service was always good. Our butler was very good. We were alerted by another CC person that there was a virus on the previous cruise. When we boarded there was no sign of the virus OTHER THAN the endless TV "ads" about washing hands and singing happy birthday twice. There were also announcements about how important it was to have a clean ship. Needless to say, even though, (and I applaud the Staff) we weren't at a high level of sickness, the Captain was always one step ahead of protocol to prevent further spreading. It didn't work! I got sick on day 3--24 hour virus as did at least 6 other people I knew from CC. It took me two bounces to get attention from the infirmary and got a great nurse to come to my room with nausea pills and tylenol for my fever. Here is my BIG issue: When I wanted to speak to the GM and applaud the efforts of the crew in trying to keep one step ahead (as well as point out some of the areas that could be improved), the front desk wanted to know if I had an appt, then would not give me an appt and asked if I could speak to the Cruise director...and eventually got the assistant cruise director. REALLY? Each and every time on previous cruises, when I wanted to speak to the GM, I GOT TO THE GM! I am only a 7th time cruiser and I was in the Owners suite, but that made no never mind. This is the second cruise in 1 year that got a virus. CLEARLY there is a problem with Oceania protocol, even though I do applaud their efforts for going above and beyond. For example, on Riviera last year, they NEVER enclosed the buffet with saran as they did on the Marina to prevent folks from trying to touch things. I STILL THINK OCEANIA DOESN'T GET IT. AND the GUESTS don't get it. When the Cruise Director refused to pas the mike around during a wonderful event with Jacques, the guests booed the concept. REALLY? They wanted to pass germs around? Unfortunately the CD didn't handle it well as he did not tell Jacques in advance how he would handle the Q/A and even Jacques made fun of the arrangement. The CD should have made a direct comment about the safety of the passengers but instead just said this was CDC protocol (like who cares or understands)..... Bottom LINE...I am going to try a different cruise line before I return to Oceania...I am very disappointed. Read Less
1 Helpful Vote
Sail Date: October 2016
We cruised with Oceania in January 2016 from Hong Kong to Bangkok and had a very good time. In November 2016 we did a Med Cruise going from Venice to Rome, however this one was a bit of a disappointment. It was billed as a Jacques Pepin ... Read More
We cruised with Oceania in January 2016 from Hong Kong to Bangkok and had a very good time. In November 2016 we did a Med Cruise going from Venice to Rome, however this one was a bit of a disappointment. It was billed as a Jacques Pepin food oriented cruise and it was advertised as one with special menus, food talks, excursions, etc. There was one cooking demo by M. Pepin which was very interesting, but no real innovative menus or other presentations. By the time we booked (We'd tried to book the cruise early in the year but were told it was sold out.), all the shore excursions involving cooking were booked as well as all the ones on board with no additional selections added. Some of our shore excursions involved some time spent with a tour guide and then too much time on our own for shopping. We don't visit foreign countries and pay for shore excursions to shop for more than an hour at several different stops. Also, if you're looking for variety among your ports of call, this is not the one for you. Several of them were very similar. We found out mid way on the cruise there was noro virus on board. Their beautiful library was locked down from the very beginning and a few days into the cruise, the laundromat was locked up. We expected some consideration in a price break on ship's laundry but there was none. Internet was very bad so lots of folks were not happy about that. The evening shows didn't start until after 9:30 so all of those were out for us since we're not late night people. I don't think we'll consider another Oceania cruise. Read Less
12 Helpful Votes
Sail Date: October 2015
Below the neck line, creature comforts are good. The cabin was spacious, well furnished and with an excellent bathroom, all extremely comfortable. The food was also some of the best cruise food we have experienced; there is a main ... Read More
Below the neck line, creature comforts are good. The cabin was spacious, well furnished and with an excellent bathroom, all extremely comfortable. The food was also some of the best cruise food we have experienced; there is a main restaurant, a buffet restaurant, plus 4 other speciality restaurants (no extra charge) and all of them had excellent offerings. The ship is very quiet and vibration-free. There is a very good gymnasium and a nice library, and there is a variety of pleasant bars and other spaces. So the basic needs of food and shelter are attended to in luxury. Above the neck line, I started to think that various issues contained a common thread about how the ship treats its customers. The Cruise Director made PA announcements in a formal monotone which has something of the estate agent and station announcer about it. Doubtless well-intentioned, but a far cry from the chatty, witty and informal announcements of the English Captain on our first cruise quite some years ago. The restaurant service was plentiful (lots of waiters) but seemed to be scripted, too many formulaic comments of the “have a nice day” variety. And the service can become intrusive, with waiters repeatedly interrupting table conversations. We arrived (by prior arrangement) on the second day of docking at Venice. The Reception gave us a room key and a number. No directions, no offer to carry cases. We discovered the ship had brought forward its departure time by 2 hours: no attempt had been made to contact us. In fact, reception denied that the departure had been changed, although several couples we met had booked trips ashore with local companies and had been seriously inconvenienced. The ship's excursions set new levels of stratospheric pricing. For example, docked at Livorno, “Pisa on your Own' was priced at $ 129 – basically a coach trip to drop you in a car park in central Pisa. The actual cost of a return journey to Pisa is 1.20 Euros each way bus fare to Livorno station, plus 7.50 Euros return train fare. So less than 10 Euros return or 9 dollars. The ship thus charges 14 times the public transport cost. The “Historic Pisa” excursion is the coach trip, plus a ticket to 3 monuments (not including the campanile) and costs $ 179. That's an extra 50 dollars for a ticket which anyone can buy for 8 Euros at the ticket office just behind the campanile. There is little real service for the 'independent” traveller who is not buying the ship's excursions. On two occasions, the ship announced that landings by Tender would not be possible, and docked 30 miles up the coast. Although it was easily possible to get to the original destinations in under an hour, no-one at “Destination Services” took the trouble to spend 10 minutes on the internet and post up the train times....... let alone organise a shuttle bus to the train station. Local Tourist representatives came on board with some photocopy maps of the town, but perhaps it would have undermined the ships trips to give out any information indicating that passengers could travel around on shore by other means !! The ship's disembarkation information at Monte Carlo made very heavy weather about taxi prices and waiting times for transfer to Nice airport. It recommended the ship's own transfer bus for 100 dollars each. But it failed to mention that an easy 10 to 15 minutes walk from the ship, there is an express bus direct to the airport for 20 Euros. Prices for beer, wine etc were about double normal UK prices. There was no draught ale on the ship. Bottled beer cost £7.70 per pint. (ie a 355 ml bottle for 7.67 dollars). The cheapest wine was 47 dollars per bottle. (£30.60). These prices are expressed as 6.50 dollars and 40 dollars plus a compulsory 18% service charge. As the charge is compulsory, I found it irritating:- is the intention to lull the customer with the lower “headline” figure ? Or do they think that I am not adept enough to work it out ? The best solution was often to buy wine ashore and pay the corkage charge. This was stated to be $20 per bottle in the cabin handbook, However the restaurant staff insisted on charging $25 even with the printed word in front of them. This ability to flatly contradict a customer against your own printed literature was certainly a novelty. Most people we spoke to thought that entertainments on the ship were lacklustre across the range. The “dance” group had a completely inadequate vocalist and should not have been selected for this role. There were many fewer crew “shows” than on other ships. On the last night of the cruise, there was no event, and no party......... merely a showing of “Jurassic Park”. One might be forgiven for musing “We've had your on-board spend, so now just go to bed whilst we unload the suitcases” So overall, the ship's relations with its customers appeared to lack enthusiasm or transparency, and any sense of espirit. In summary, if you require good food and a comfortable environment, this ship provides it. And if you simply want to take photographs of foreign places without getting outside the bubble and you are happy to pay maybe 1500 dollars for a collection of tours which could be achieved for 200 dollars you will have no problem. On the other hand, if you hope for more from a cruise than merely good towels and posh food, if you cannot put aside your basic sense of value for money, and if you think that a ship has some duty to “play straight” and assist its travellers (albeit with a reasonable mark-up) then there are aspects of this experience which you may find profoundly irritating. Read Less
4 Helpful Votes
Sail Date: October 2015
We have done many cruises but this was our first experience on Oceania. We had heard good things about the cruise line and the ship so were really looking to it even though we had been to most of the ports of call before. It was a real ... Read More
We have done many cruises but this was our first experience on Oceania. We had heard good things about the cruise line and the ship so were really looking to it even though we had been to most of the ports of call before. It was a real disappointment however and not as good as many less expensive cruises we have done. It is interesting to note that of the last 10 reviews 9 have a score of average or less. Given that of the total 275 reviews only 57 are average or less, it looks like something has gone wrong recently - we hope they take notice of this trend and do something about it so others are not as disappointed as us. The ship itself is nicely furnished / laid out and is kept clean and tidy but we didn't notice any fresh flowers which seemed a bit odd as there are usually loads both around the ship and in your cabin. The Food: Being foodies, we especially liked their claim that they have the finest cuisine at sea, but this was no our experience - we found the food to be uninspiring and very average. The specialist restaurants do offer more choice and better quality fare but the Grand dining room served the same vegetables and bread every single day - how boring is that? The selection of meat and fish was not very varied either and the desserts were very poor - sounded nice but tasted blah. Afternoon tea was nice enough but one visit was sufficient and the chocolates left on the pillow tasted like they came from a cheap shop so we didn't eat them - they had strange flavours like raspberry milk and toffee crunch and no indication of manufacturer or chocolate content. We thought the best place was Baristas - great coffee and biscotti! The Cabin: We were in concierge class and the cabin was very nice with good storage. The cabin seemed smaller than advertised but we think that is because the bathroom was pretty big so the main room was smaller to compensate. The toiletries were good but we found the towels a little rough for our tastes. The Staff: There were lots of staff - more than required really as we are perfectly capable of carrying our own plates from the buffet to a table, but there were always about 4 people who wanted to wrestle the plates from us even when we said we didn't want the help. You couldn't help yourself to anything at the buffet so there were lots of staff lined up to serve you. They took a dim view of us getting our own tea but when we had asked for green tea we kept receiving green jasmine, which we don't like, so thought it best to get our own. Many of the staff were friendly but many were not - some being arrogant and unhelpful like the reception and destinations people. The Drinks: Not inspiring, mostly American and very overpriced even without the 18% service charge on top. Like many others, we bought bottles ashore and either drank them in our cabin or took the corkage charge hit. They clearly want you to drink lots and keep coming around asking if you want more and filling your wine up at dinner. The Ports of Call and Excursions: We went to a place called Igoumenitsa in Greece - what a dump. We also went to Messina and Naples instead of Taormina and Sorrento. Both were fairly industrial and not at all pretty so we ended up paying to go where should have gone. We were told that the change of venue was because the weather forecast was bad so tendering would be problem. The day we went to Messina the sea was like a millpond -maybe the comment about Oceania not liking to tender isn't that far off the mark. The excursions were very expensive and not very exciting so we only did one. Much easier, cheaper and more satisfying to organise your own, unless they take you to a different place of course!! The Entertainment: We liked the production team who put on the shows; they were young and enthusiastic and they could sing and dance too. The "guest" stars were varied - the gypsy violinist was good, the tenor had a voice far too loud and strong for the venue so it was painful to listen to him and the comedian was married to the cruise director (who did a grand job) - say no more. We have never seen so many people walk our during shows. The 4 sets of musicians who play around the ship were not very good so we never sat and listened to them. Embarkation and Disembarkation: This was very efficient and timely. The Gym: This was well equipped and kept very clean. Plenty of cold drinks and towels were provided. We didn't do any of the classes you have to pay for or use the spa so can't comment on those. Activities: We didn't tend to do anything other than a couple of quizzes, and we avoided the boutiques as they were rather pricey and opulent. Final Night: On our penultimate night there was a show and then about 300 of the ships crew got on the stage, we all had to link hands and sing auld lang syne and the Captain thanked us for travelling with them. As we still had nearly 36 hours before disembarkation we thought this odd. Our final night was very unexciting - no show, only a film and our cases had to be ready for collection by 10pm so your evening was curtailed unless you wanted to carry lots of clothes and toiletries in your hand luggage. Most other cruises want your cases by midnight or even 2am. We felt as though they couldn't wait to get rid of us. Summary: Based on our experience we would not recommend the line or ship or travel with them again. Read Less
6 Helpful Votes
Sail Date: October 2015
Advice - do not have a suite on deck 11, ours, 11031, was under the smoking area and lounger area and at night there was constant noise from the late night smokers and deck hands moving the loungers. Deck 11 suites also have a big overhang ... Read More
Advice - do not have a suite on deck 11, ours, 11031, was under the smoking area and lounger area and at night there was constant noise from the late night smokers and deck hands moving the loungers. Deck 11 suites also have a big overhang so you get little sun on your veranda. We constantly complained about our lack of sleep but whilst they sympathised with us nothing could be done . We had paid extra for our suite ! Do research where the trips go. Trips through the Company are extortionate and on three that we did we would have saved £500 by taking local trains as other passengers did. The main ports of Taormina and Sorrento were missed due to us being unable to use the tenders. Instead we docked at Mesinna and Naples which were industrial. Our concierge said that Ociania rarely dock at tendered ports . This was extremely disappointing as we went on the cruise to see both of these scheduled places. Wifi again is expensive, do as most did and use the local wifi when docked. The food was excellent and use the speciality restaurants whenever possible plus The Grand Dining Room. Avoid the Terrace and Waves cafes, the food is fair but they are busy and chaotic places. Cabins lack the wow factor but are comfortable Wine is very expensive , go for the 7 bottle package, at £300 it is one of the cheapest ways to drink For our suite gratuities were £30 a day, and all alcohol has a 18 percent add on. A 5 percent add on is applied for credit card users, we took cash Read Less
Marina Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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