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28 Venice Princess Island Princess Cruise Reviews

My wife and I joined two other couples for a 12 night grand tour Mediterranean cruise which embarked in Venice and finished in Barcelona. The ship underwent a two or three month re-fit which eliminated some lounge areas, down sized the ... Read More
My wife and I joined two other couples for a 12 night grand tour Mediterranean cruise which embarked in Venice and finished in Barcelona. The ship underwent a two or three month re-fit which eliminated some lounge areas, down sized the fitness center and moved it into the bilge and added a couple hundred cabins. I'm sort of a fitness nut so the losing the luxurious fitness center was a bummer, but I tried to keep an open mind. And we boarded the ship in Venice with high hopes. Sadly developments were to show the re-fit wasn't very well done and some of the staff were not sufficiently familiar with the Mediterranean ports, having spent the winter cruising the Panama Canal. The first night at sea introduced us to the re-fit issues. Most of the ships decks lost all electrical power. Lucky for us we were already in our cabin. There was an announcement to not use the elevators. Not sure what happened to those poor souls already in the elevators when they went black. The electrical problems resurfaced several other times during the voyage interfering with stage show being delayed or cancelled. The next morning I visited the dark little fitness center in the bowels of the ship only to find it closed due to flooding from plumbing issues. It would eventually re-open but I found it so dingy and depressing that I just worked out in my cabin the rest of the trip. I tried the promenade deck where I'd read passengers could do a mile walk around the ship. In fact there was a helpful sign telling us how many circuits was a mile. In fact I found the promenade deck blocked at the stern by new cabins. The sign hadn't been adjusted to reflect this new reality. I tried to find the indoor golf which was advertised. Nope. Closed. The first breakfast at sea one of our couples reported their toilet wasn't working and they weren't the only ones. We found several people with that problem, mostly in the new cabins. And for the rest of the voyage we had to rush through the passageways near the aft stairwell which smelled of sewage every day. Another problem with the new cabins in the stern was vibration from the engine. Some passengers couldn't get any sleep as a result and had to be moved. Speaking of the engine, after our Naples stop we were informed the engine was having problems causing us to be significantly late into port for the rest of our voyage. The resulting problems connecting with excursions caused us to have to rush some visits, miss some sites (Pisa for instance), and completely miss some excursions all together, (Toulon & Provence). On the whole the cabin stewards and waiters were very helpful, but the staff in charge of disembarkation were clearly not up to speed on the Mediterranean ports yet. The stop in Mykonos was our first clue. There was apparently a local requirement that our ship was limited to using local tenders instead of the ships tenders. There were only six local tenders. The ship staff collected the passengers for disembarkation and we waited for hours with no explanation. Eventually they explained the problem, but too late. At other ports where we could dock, the staff couldn't seem to get the gangway down and again passengers were languishing in long lines with no explanation of the delay. In Livorno (where we were an hour and a half late) our off ship excursion directed us to take the Princess shuttle to the bus park to meet. Yet our help desk staff swore up and down there was no such shuttle. Nope, wrong again. When we finally got off the ship there was the Princess shuttle to the bus park first in the line of buses. Some of these things Princess can hopefully fix and perhaps the staff will get more familiar with the Mediterranean ports. I hope so for those who've already booked a cruise. Read Less
Sail Date May 2015
This trip from Venice to Barcelona was a birthday gift for my daughter. I have been on many cruises with my husband but this was a girls only trip. I was hoping for an excellent experience for her as it was her first cruise. ... Read More
This trip from Venice to Barcelona was a birthday gift for my daughter. I have been on many cruises with my husband but this was a girls only trip. I was hoping for an excellent experience for her as it was her first cruise. Unfortunately the problems we encountered turned what should have been a totally relaxing, worry-free trip into a bit of a nightmare for the first half of the trip. As the ship had just come out of dry dock the brand new carpets in L715 reeked of formaldehyde and we had to leave our balcony doors wide open day & night so we could breathe. The TV was new and the remote didn't work. The steward told us there wasn't a replacement remote onboard so we had no TV until 3 days into the cruise when a new remote magically appeared in our room. The Gym wasn't open until a couple of days into the cruise as it wasn't completely restored from having been in dry dock I assumed. We chose "anytime dining". The food was good though there were not enough "tables for two" in the Bordeaux Dining Room. Whenever I asked for a table for two the Maitre d' would grimace & grudgingly give us a small table two inches away from another small table - so no privacy at all. Otherwise the service & food presentation was very good. The excursions we booked would have been perfect except for the really poor English of some of the guides. Our guides in Istanbul, Rome, and Toulon, France were almost impossible to decipher as their accent was so heavy. On most of the excursions the radio & ear phones cut out frequently or didn't work at all & once mine had to be replaced. The guides' knowledge of their area seemed to be very good when we could understand them. I think more attention has to be paid to the guides' pronunciation as well as their knowledge of the area. Read Less
Sail Date May 2015
I loved this cruise. The shore excursions were all amazing. Some better than others, but more of a matter of the hoards of people at some of the destinations ie: The Vatican. The Island Princess' Horizon Court is nicer that any ... Read More
I loved this cruise. The shore excursions were all amazing. Some better than others, but more of a matter of the hoards of people at some of the destinations ie: The Vatican. The Island Princess' Horizon Court is nicer that any I've seen. Newly renovated. The Sanctuary was also new and lovely. The cabanas and the staff were amazing. I ate at all of the restaurants and my favourite was Bayou Steakhouse. I also loved Bordeaux and Sabatinis. All of the staff were very attentive and polite. Service was impeccable. The main dining room as also a highlight. The menus were excellent and desserts fantastic. My stateroom was very nice. Room attendant was very detailed and thorough, everyday. Watching repeats of the Love Boat as also fun! I would recommend the Island Princess as one of the nicest cruise ships I've been on. I would easily return to this ship. Read Less
Sail Date May 2015
Island Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 3.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 5.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.9
Enrichment 3.0 3.8
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.1

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