This was my first RCI cruise. I chose it for its itinerary. The cruise started from Vienna/Ravenna, and, let me be clear, Ravenna is an expensive and inconvenient place to start a cruise. I had wanted to revisit Venice for a few days prior to the cruise, and very early on, I wrote to RCI inquiring about transfers to Ravenna from downtown Venice. I heard nothing. I called them, still almost 8 weeks ...
Pros: Low price/good value, most staff, especially cabin steward and bar staff, itinerary.
Cons: Entertainment was poor, buffet food was poor and very odd choices, customer service staff. Entire cruise geared toward Europeans.
Specifics:
Room: we had 2 balcony cabins and 1 inside cabin for my family members- the inside cabin was bigger than the balconies. No matter, as Marta, our ...
We initially booked the cruise for 2020 but finally were able to go on the cruise 3/7/2022. We enjoyed it! We chose this cruise because we wanted to experience a Mediterranean cruise and visit the spesific ports. Embarking was very efficient, check in was great, staff were friendly. Disembarking at the ports was not too much of a hassle. We could not go to Mykonos due to weather but a alternative ...
While the itinerary for this cruise is top notch, there is a lot that is really lacking luster. Everywhere you look on this ship, there is wear and tear - the carpets, the railings, the windows. It's a combination of cleaning (They have not been as diligent about cleaning the exterior windows it seems) and maintenance (fresh coats of paint needed everywhere). It's a weird thing to note but they ...
We booked this cruise in July 2019, made final payment in March 2020 3 days before lock down occurred. We were refused a refund and so we went along with the need to wait. Not a happy ending here.
The departure port was changed from Venice to Ravenna, we were promised, in writing, that a complimentary shuttle would take us from Marco Polo airport to the ship. Well, after many excuses and ...
A big thank you to everyone on MSC Sinfonia for unforgettable experience. Service provided in every part of the ship is excellent, cleanliness immaculate and entertainment superb. I am very grateful to Disco Bar team: Kennet, Adhi, Wirwan and Bayu for their assistance, they work in different sections on the ship throughout the day and administer guests orders instantly. I also would like to say ...
We were visiting Venice and added on this cruise since the price was very good. Stayed in suite on deck 12, cabin 12047 specifically (with Aurea package). Cabin steward was good. Cabin spacious, but layout a bit odd. Approximately 15 feet wide by 33 feet long. Bed headboard was next to interior bulkhead, sometimes carts hit the bulkhead while sleeping. Also, cabin is located underneath a ...
Bad experience overall and that is too bad for them, we are displeased of the msc, never again! Its like they don't care or have a verry bad management. The AC in the room can't be put to off, we were constantly in the freezer and waking with pain in the neck or in the middle of the night not able to breath thr the nose. The food is mediocre and just a few sortiments. The stuff not so wellcoming ...
we choose this ship because of the itinerary We wanted to see venice and hearing they might close the port we decided to go for it now..Unfortunately before we could go the water problems happened but as of the week prior to our trip msc assured us we would be sailing out of venice.. We found out we would be bused to trieste when we arrived at the port on sailing day--no email or text- However ...
SO DISAPPOINTED !! My husband and I were on our 20th Aniversary, we normally travel the first week of December. We arrived at Venece to embark and the first surprize we recieved was an unexpected 2 hour bus drive from Venece to Triste, no advance warning not even a bottle of water were we offered, much les an apology. We had booked the Aurea package directly over the phone, this being the most ...