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2,635 Venice to Europe - Eastern Mediterranean Cruise Reviews

We noticed a difference in Service just since our last Norwegian Baltic Cruise in 2017. At first, it was subtle differences like short staff in the dining rooms, failure of wait staff to enter orders to the kitchen and also no towel art. ... Read More
We noticed a difference in Service just since our last Norwegian Baltic Cruise in 2017. At first, it was subtle differences like short staff in the dining rooms, failure of wait staff to enter orders to the kitchen and also no towel art. Towel art is insignificant but just a sign of not going beyond expectation to make passengers feel special. The perceived amenities like special dining package, free Wi-Fi and unlimited drinks are nothing but a marketing tool to get bookings and of no or very little value. The specialty dining package had a service fee of $15 per person per meal. That is not FREE. We did not use it. False advertising. The Wi-Fi package was free but only 250 minutes. We bought a full Wi-Fi service package on board for $89 but the majority of the time, it was too slow or unavailable… Turned out to just be a frustration. The free adult beverage package that we got had service fees as well. Actually wasn’t free. The final assault was the last port of Dubrovnik (which is the high light port) was by passed due to technical or mechanical issues or something. It was never explained except to advise us we would be sailing straight back to Venice for two days at sea. We were informed that each passenger would receive a $100 credit on their account which we assumed would be credited to our credit card. We found out later that the credit was just spendable credit at the ship stores which were then closed. That is disgraceful. The trip had 5 ports of call. It canceled one which was not the passengers fault. If they wanted to show appreciation to their valued customers, the offer should be a 20% refund b/c twenty percent of the ports were missed. To offer $100 per person was cheap. They didn’t even have port of call charges in Dubrovnik because they didn’t even dock there. Furthermore, the $100 credit had strings attached which resulted in us not even getting a fair shake on that. We felt we were nickeled and dimed the entire trip and every chance to screw us was well noticed by our two cabin travelers. Damn near a SHAKE DOWN! Bottom line, we are looking at another trip in the spring in Europe but will never use Norwegian again.. We have made 6 or 7 NCL cruises before. This being said, there were good times and good ports and good excursions but I booked the excursions privately, not Norwegian although because private is cheaper and not on big buses. Read Less
Sail Date October 2019
I had never been on a cruise and I wanted to get that experience under my belt. When my daughter took a first cruise to the Mediterranean with friends, I decided I would book a cruise. Visiting Venice had also been on my list of things ... Read More
I had never been on a cruise and I wanted to get that experience under my belt. When my daughter took a first cruise to the Mediterranean with friends, I decided I would book a cruise. Visiting Venice had also been on my list of things to do and this cruise helped me kill 2 birds with one stone. My DH, our son and his girlfriend completed the group. Getting on was a breeze because we waited until around 2 p.m. to go board the ship and there were no lines. Disembarkation was just as easy as we did not have our luggage brought up for us and were able to get off quickly. I found the cruise to be everything I hoped it would be! The ports were beautiful and the cruise ship experience was excellent as well. I booked the thermal suite pass and used it everyday except one. It was well worth the price and helped to rejuvenate my body after our port visits. The fitness center was very well appointed. Great cardio machines, weight machines and free weights. The food was adequate in the complimentary offerings. It wasn't great but it wasn't bad. I think I spent most of my time at the Garden Buffet because it was the closest to get to and they did change up the menu somewhat each day. Their staples, like omelets, sandwiches, Indian cuisine, fruit and salad offerings were all very good everyday. The juice offerings were watered down which is a practice that needs to be discontinued. I don't know how I feel about the flavored water offerings either. Aqua's flounder offering was very good to me but my DH's steak was less than Applebee's quality. Ginza's food offering was very small and you will leave hungry but it was pretty good. I did not do the sushi. I also did not do Versailles at any time while on the ship. O'Sheehan's was great all of the time. I thoroughly enjoyed the 3 specialty restaurants that we went to - Cagney's, Moderno and Teppanyaki. They were all excellent. Service throughout the duration of the cruise was well above par. Everyone smiled and my steward was wonderful and thorough with the cleaning. He remembered our names and addressed us by name whenever he saw us. I only had one experience with a 'not so nice' guest services attendant. No smile - no hello - just blah. There was too much to do on the ship for my group. Because we got off and did quite a bit in ever port, we were usually too exhausted to make it to too many of the activities being offered; however we did make it to some of the shows and a few things as listed: - Band on the Run - I personally did not see this but my son and his girlfriend did not like this too much. They mainly complained about the dancers. -Paradis - I loved this show! Great energy, great singers and dancers. I loved this even though it may be a little risque for some. -Vegas! the Show - Everyone in my group enjoyed this. The others more so than me. I thought it was repetitive and they didn't really pull off The Rat Pack impersonations. They tried though :-) -Duo Yalba - AWESOME! I thought this duo and the band were the best. Very talented musicians playing a variety of insturments. I loved the pan flute and the bag pipes. -Attended Karaoke and enjoyed it. They had a Karaoke contest that everyone wanted me to join but I did not have a full voice and declined. I did enjoy the Karaoke finale where a teen aged young lady tied with another man. It was a lot of fun and plenty of people came to the Karaoke finale! -They had parties every night, a wonderful pool side band and a great jazz piano player at Gatsby's bar. -There was an art exhibit and auction that I was surprised was being held on the cruise ship. Beautiful art was on display and I only wish I would have been able to buy some of the art. - They had bingo games where the top prize was 3000, 4000, and also a free cruise. It was a lot of fun to participate in those as well. Like I said before, the ports were excellent! We missed Dubrovnik due to a blown engine but I enjoyed every other port so much that it didn't matter if we missed the last one. I did want to go there of course but I was happy with what I had already experienced. I did not book one excursion through the ship even though that was the suggestion by most everyone. I saved so much money and everything proceeded without incident. If you do this cruise itinerary, I would suggest renting a car in Corfu, Greece. That was probably the highlight for me of the cruise because so many unanticipated things happened - we swam at Glifada beach because the water there was 6 degrees warmer than the other beaches on the island and talked with a wonderful British family that was vacationing on the beach; we ended up taking a wonderful boat excursion when we got to Palaiokastritsa which only cost 60 euro for the 4 of us for a 90 minute ride - we did the typical visit of the Achilleion palace which is beautiful and just drove around and shopped. We did a speedboat tour in Kotor and bought pear and cranberry wine from the locals. Perast was beautiful and our guide was entertaining and knowledgeable. We hired a driver when we got to Argostoli and had another beautiful experience. I will say the mountain roads were a little scary but oh so beautiful. Our driver took us near where his village was and to all of the usual stops. He was great and got a kick out of us nicknaming him 'Pauly D'. I had already booked a half-day tour for Santorini and that driver turned out to be just as wonderful as everyone else. He was very accommodating and was really eager to share the knowledge about his island. It was such a beautiful tour and island. We were part of a rare rain shower occurrence while there as well. That happened at the end of our tour when we were supposed to be viewing the sunset. It was a heavy torrential downpour that lasted for about 10 minutes. I loved it! We stayed in a min-suite and none of the four of us was uncomfortable. We had the divider that provided privacy and enough room to maneuver around. I loved the min-suite with the balcony and don't think I could do anything less than a balcony going forward. All in all, this was an unforgettable trip that ranks right up there with my dream trip to Hawaii. Actually, it may surpass it. I would go back in a heartbeat but I got other places to see and be before that! Can't wait until my next cruise! Read Less
Sail Date October 2019
Despite my friends and work colleagues telling me to stear clear of this company, the Itinerary was the thing that I required...Venice and Greek Islands. I had booked a late flight back after the cruise so I could go on the Venice ... Read More
Despite my friends and work colleagues telling me to stear clear of this company, the Itinerary was the thing that I required...Venice and Greek Islands. I had booked a late flight back after the cruise so I could go on the Venice Excursion...All booked last year. The embarkation process was a nightmare with people pushing, shoving like animals. No organised lines. 4 hours to get from the embarkation point to the boat...150 feet!!..I booked a balcony cabin on the 11th deck and it was tiny. This was the fantastica experience. there was nothing fantastic about it. The shower cubicle was tiny, whole cabin tiny. It is amazing what PHOTOSHOP can do with a picture. The boat was filled with thick smoke as the Italians and Germans smoked in restaurants, bars, pool decks, corridors, lifts, everywhere despite notices. The buffet would have failed food and hygiene standards as the food was usually luke warm if you were lucky. People behaved in an appalling way, snatching food, pushing in, expletives in whatever language. The boat holds just under 3000 people and less than 100 were English speaking. Because of this, MSC cancelled one of our trips and gave them out to other nationalities because their guide couldn`t speak English. When I wrote a complaint to the head of the excursion team (Stating that the terms and conditions say that smaller groups will be placed with multilingual guides and I also stated that MSC had made an assumption that none of its UK citizens can speak another language - I speak portuguese) the complaint, though handed to her in person, was LOST....REALLY!!...The entertainment was worse than you would get at a cheap holiday camp and lasted half hour. All announcements were made in 5 different languages with English being last...unfortunately we couldn`t hear the announcements as other loud nationalities would start shouting and talking after they heard their announcement. So, I ended up paying £2800 for a week on a floating ashtray with rude people, terrible food, no excursions and didn`t even get to see Venice as the boat arrived late and the excursions people would not advise me how to get to the city centre and instead made me and my friends sit on a concrete bollard by the coaches for an hour before realising they had forgotten about us. we then spent 11 hours at Venice airport....I IMPLORE ANYONE THINKING OF USING THIS COMPANY - PLEASE DON`T...you will regret it....they are not ready to break into the UK market. Perhaps when sailing from Southampton, they are different but I have been on numerous cruise lines and I have never encountered such a shambolic company. Even the ship itself looks ugly...like a giant old tower block. YOU HAVE BEEN WARNED... Read Less
Sail Date October 2019
We had an absolutely amazing vacation on Magnifica Was really nervous based on the mixed reviews but the cabin was spacious and well cleaned. The main dining room had good selection and great service. Didn’t use the buffet for meals ... Read More
We had an absolutely amazing vacation on Magnifica Was really nervous based on the mixed reviews but the cabin was spacious and well cleaned. The main dining room had good selection and great service. Didn’t use the buffet for meals but it was definitely adequate for an afternoon/late evening snack (pizza, pasta, deserts) We met so many wonders people from around the world and spent most of our week socializing and exploring ports with our new friends. Due to the heavy fog, Venice closed the port so we ended up docking 3 hours late and many of us missed our flights but that wasn’t MSC’s fault. 3 other cruise ships also had the same issue. We ended up renting rooms at Hotel Altieri in Meistre with 2 other couples we met on-board and had a great final evening in Venice. I previously only cruised once before on the Grand Princess our of Florida and much preferred MSC. Found the average age of cruisers on this ship was 35-55 and they wanted more of a social, fun, relaxed atmosphere rather than the Princess who had an older clientele looking for a more upscale, refined experience Already looking for our next MSC adventure If you want to meet people and make amazing friendships- deck 13 on Magnifica is the place to be. Read Less
Sail Date October 2019
I may not be a cruising connoisseur, this was my 4th, but i found it hard to complain about anything on this Greek Isle cruise out of Venice. Our traveling companions all agreed. The ship was late leaving Venice (6 ships were leaving ... Read More
I may not be a cruising connoisseur, this was my 4th, but i found it hard to complain about anything on this Greek Isle cruise out of Venice. Our traveling companions all agreed. The ship was late leaving Venice (6 ships were leaving that night), but I don't blame the cruise line for that. It did make our 1st stop (Kotor Montenegro) VERY short. I had read that Rhapsody was really needing a makeover due to it's age.We found everything furnished nicely & clean. The crew were all friendly & helpful. The food in the Windjammer & DR was very good.I really liked the size of this ship for older couples (65-69). There was a comedy/string quartet show that was very unique & entertaining & we also liked the magician! My sister commented on how she had forgotten that all crew members on the ship really just want all passengers to be happy & have fun! Lots of live music. Our Jr. suites were very spacious. Much larger than our hotel room in Venice! We had 8538 & 8540. Right past the elevators & through the atrium. Loved the location of our hotel in Venice - Hotel Arlecchino. Rooms were tiny, but quaint. The 5 euro breakfast was amazing! The return hotel - The AC Marriott was more modern, but way overpriced (in my opinion). This cruise definitely made me want to book another ASAP!! Read Less
Sail Date October 2019
Food was as expected from RCI and of high quality and variety. The ship, though older, is extremely comfortable, clean, and has amenities that are on par with a ship of her size. Staff was great--smiles all around and a sincere desire to ... Read More
Food was as expected from RCI and of high quality and variety. The ship, though older, is extremely comfortable, clean, and has amenities that are on par with a ship of her size. Staff was great--smiles all around and a sincere desire to be helpful and friendly. Itinerary was 7 night Greek islands, and Kotor, Montenegro out of Venice. We were scheduled to leave at 5pm, which was rescheduled to 9pm. Actual departure from Venice was just before 11pm. This was due to City restrictions on ship movement through the Giudecca Canal and a very busy port that day. Because of this, we cruised at full speed to the first two ports. Though it was a bit uncomfortable, I feel the crew of the ship did everything within their power to compensate for a situation beyond their control, including added time in the first port call, Kotor. RCI did right by me by spending the extra money to move her at full 22+ kts for 2 nights and extending the first port time as much as possible. I used a vendor through my travel agent for excursions, and I highly recommend them. You can see their offerings at shoreexcursionsgroup.com Their groups are smaller than the usual massive ship excursions, and I found the guides to be engaging, enthusiastic, very well-informed, and professional. Prices are very competitive, compared to the crazy-expensive RCI offerings for similar excursions. Check them out! I will definitely use them again. The night before we stayed at the Hilton Molino Stucky which is across the Giudecca Canal from the cruise port. The hotel is not in the central core of the city, but they offer shuttle boat service across the canal for a nominal fee. The hotel is a renovated pasta factory, so it's interesting in that respect, big, and up to the Hilton standard of comfort. There's a complimentary full hot breakfast buffet , which was far better than most of the free breakfasts I've encountered in Italian hotels.There are several food options within walking distance of the hotel, each one offering million dollar views across the canal. Retrospective pro tip-shell out the money for a water taxi from the airport. It's 130 Euros (up to 4 people) and money well spent for a 40 minute trip. We used the Alilaguna service (Blue line) for a very loooong 2 hour voyage to the hotel but it's inexpensive at 18 Euros, and it drops you at the front door of the hotel. The ACTV (aka city water bus) involves a bus ride to Venice then a walk to the water and it drops you about a 20 minute walk to the hotel involving navigating 2 bridges with your luggage. My opinion--this is not the time to save money! When it's time for the port transfer, it's 8 Euros to cross the canal on the Alilaguna Blue line, which stops at the front door of the hotel and drops you at the Marittima terminal. Read Less
Sail Date October 2019
Choose this cruise as dates fitted with school holidays.we're do I start! embarkation was very disorganised and took over an hour.when we arrived at our cabin there was a letter saying the itinary had been changed due to unscheduled ... Read More
Choose this cruise as dates fitted with school holidays.we're do I start! embarkation was very disorganised and took over an hour.when we arrived at our cabin there was a letter saying the itinary had been changed due to unscheduled maintenance activity which would slightly reduce our speed when I went to reception was told all agents had been informed I phoned my agent and spoke to other passengers and they hadn't been informed. As a result of the change we were docking two hours later which meant we were going to miss out flight.Reception staff kept telling us they would find a solution and to go back in a couple of days .I'm the meantime we carried on with our cruise, bar staff on the pool deck are very rude also in the buffet .food was terrible wasn't very hot and very repetitive we never used the main dining room so can't comment.back to reception for our solution to get home well basically it was our own fault as we'd only given ourselves two hours fifty five minutes for our flight so they gave us a list of flights we could get at our own expense if they'd told us this was their solution to begin with we could have got direct flights home instead we had to fly to Manchester and hire a car to drive to edinburgh to retrieve our car from edinburgh airport we arrived home ten hours later than we were supposed to.reception staff were very rude it was like they had a script to read of .Seemingly the ship had been in dry dock in June and in my opinion should have stayed there a member of staff told us this late docking and shorter stats in port has been going on for weeks.I had sailed on msc twice before this so thought it would be ok but will never sail msc ever again. Read Less
Sail Date October 2019
We picked this cruise because of the itinerary. We have cruised with MSC's bigger ships (Divina, Preziosa, and Seaside). So our expectation at least for the ship experience is a tad lower than the ships we've been. Ship ... Read More
We picked this cruise because of the itinerary. We have cruised with MSC's bigger ships (Divina, Preziosa, and Seaside). So our expectation at least for the ship experience is a tad lower than the ships we've been. Ship Ship is showing its age but still pretty decent. It is a mid-size ship. It looks a bit crowded in some common areas (like the buffet, theater, upper open deck, etc.) but there are some spaces where you can hang out in peace. Common areas are maintained well. We have used the open area in Decks 13 & 14, mostly in Deck 14. The open section of Deck 13 is designated smoking area. Try to avoid it if you do not like the smell of cigarette or cigar. There are 2 pools in Deck 13 which I find not used a lot during our cruise. The weather was great most of our 7-night cruise. We were surprised that there were vacant lounge chairs in Deck 13 & 14. We were able to use them several days during our cruise. The shops and boutiques are pretty standard. There are enough variety of goods. The theater is big considering the age of the ship. However, the seats are not as comfortable compared to the newer MSC ships we have been. Itinerary This itinerary didn't have a sea-day. We were on land (on port or tendered) everyday of this 7-night cruise. The itinerary is great. Except for one day when it rained while we were tendered in Sarande, the weather was great and the places needed a second visit. I wish we had more time in Pireaus/Athens, Dubrobnik, and Mykonos. If you don't pace yourself, you will get exhausted easily. The timing of arrival in Pireaus and Dubrobnik were perfect. Tourist attractions are not yet so crowded. If you don't like to be stressed-out in Athens, take the excursion from the ship (a bit expensive but stress-free) or take the Hop-On-Hop-Off just outside of the cruise terminal/port gate in Pireaus. If it your first time in Dubronik, go to the Old City and circle the city walls. A little bit expensive (€29) but it gives you a good view of the sea, the mountain, and the Old City. Walking in Acropolis and Dubrobnik's Old City walls or even in the Old City streets might be slippery when raining. Food/Evening Show/Dance lessons The buffet area is relatively small compared to the bigger ships but we were always able to find a table. Table clean-up in some areas of the buffet is slow. One of the things I've learned when using the cruise buffet is getting there at the right time to have a hot meal. Food is good for the most part. There were some fish dishes that were not to my liking but that is a matter of preference. Their pizza never fails. Sometimes there is a line up on the pizza isle. We used the MDR for most of our evening meals. We also used it a couple times for lunch. We used it to have a less-hurried meal time. The food/menu is good. Nothing special but decent meal. The waiters are nice. You can tell them if you want your meal to be served quickly. There was a meal that I find a bit salty. The waiter even asked me if I want to pick another from the menu but I declined. It was not a big issue to me. The Evening Shows were nothing special. Every night there is a theme but basically singing and dancing, some acrobat, and some magic trick. I find the sound volume is a bit loud. Production quality is about average (like your high school musical production). Talent quality - singing, dancing, acrobat, and magic trick is like the elimination round of America's Got Talent. There are other singers and musicians that plays in various lounges in the ship. Talent quality is not great. We didn't participate in any dance lessons but we were in the same location where the lessons were conducted. The dance instructors were good and has the talent to encourage the participants to be comfortable at dancing. Embarkation The Embarkation process needs some work. We arrived at the cruise terminal from Marco Polo airport around 11:45am. The bag drop-off line up is already long, however, it was moving decently. We entered the cruise terminal after 12:00 noon and the line up was almost to the terminal doors. There were no annoucements or information posted what to do. The line up was slowly moving. We got our Priority Boarding number tags (#22) at 12:15pm. We stood at the line that wasn't moving until 1:00pm when an announcement came that they are starting to board Priority Boarding #1. We broke-off from our line and moved to a more comfortable section of the cruise terminal at this time while watching the display screen show the Priority Boarding numbers that are boarding. We started boarding (get through port security) at 2:15pm - 2 hours since we arrived at the terminal. It took us another 15 minutes to line up and board the ship. We were able to locate our cabin quickly and have our lunch at the buffet. It was our worst and chaotic embarkation so far. Disembarkation Other than the itinerary, we also picked this cruise because it disembarks in Venice which will give us enough time to visit the other parts of the city we missed when we visited Venice 4 years ago. Because of weather (foggy morning), we were not able to dock on the scheduled (even the revised) time. We were disappointed that we won't have time to visit Venice. Our only consolation was that 1) we don't have stress-out ourselves rebooking our flight because our flight out of Venice is the day after, and 2) the buffet was open and we had our breakfast and lunch on the ship. We docked at 3:45pm. There wasn't an explicit announcement which group was disembarking but display screens in the ship showed which (color) group are being processed for disembarkation. Our group started lining up from the back lounge of the ship at 5:00pm. We were out of the cruise terminal at 5:20pm. Final thoughts This cruise was the most expensive cruise (fare) we had compared to the other cruises with MSC. But we enjoyed it as much as the other cruises we had. Room Service is included in our Fantastica cabin which we used several mornings for breakfast. Embarkation was a disappointment which I hope MSC will address in the near future. It is always best to stay in Venice on the day of disembarkation. I've noticed that the ship is trying to lessen single-use plastics by using a refillable shampoo and soap dispenser, no plastic sache for food condiments, and paper bag or no bags at all at boutique stores. I'll give MSC brownie points for that initiative. Food wastages in the buffet is still a common thing. I may sound like a wet-blanket with this observation but it appears that there are people who feels no obligation to minimize waste. I've seen plates upon plates of food that appears not to have been touched at all left on tables in the buffet restaurants. The ship (MSC Musica) will be refurbished later this year but I think we like to cruise the bigger ships. Read Less
Sail Date October 2019
Chose this cruise for the itinerary as places we hadn't been before . Have cruised with other companies , Royal Caribbean, Celebrity , P & O previously. Lovely start to the holiday with 3 days in lake Garda prior to picking up the ... Read More
Chose this cruise for the itinerary as places we hadn't been before . Have cruised with other companies , Royal Caribbean, Celebrity , P & O previously. Lovely start to the holiday with 3 days in lake Garda prior to picking up the ship in Venice. Boarding at Venice a nightmare took over 2 1/2 hours all down to only having 3 security scanners working for over 3200 people , come on MSC sort yourselves out this is not rocket science open more scanners ! Cabin OK very clean and lovely balcony, the ship is very clean except if you eat in the buffet restaurant which is little better than a poor cafeteria , plates not cleaned away and food left everywhere , get more staff, I have never experienced this on other ships very off putting when you are trying to eat . Also food Luke warm never had a hot meal in there. Main restaurant good food but lacking in service we waited 45 minutes between starter and main course and the waiter only had 4 tables to take care off !! Why is that ? Had the full drinks package which was great , especially the Aperol Spritz ! Now we come to the last day on ship due back into Venice ! We were cursed with thick fog which no one can help its how the communication was handled that I have an issue with . We were told initially that the dock time of 10am had moved to 12pm fair enough . At 2.20pm still no news and then we were told that we would dock at 3.45pm . People had flights that they had missed etc and with no information this made a bad situation worse its all about communicating with your customers guys, people were fuming. We were lucky and had a late flight so all OK for us. When they eventually docked no announcements about getting off the ship so a bun fight ensued and it was pretty much a free for all , I feared someone would get trampled on ! In summary MSC are not of the same quality as the premium brands , granted they are cheaper but have cut corners in the wrong places eg no tissues in the tissue dispenser in the bathroom when asked told ' we don't provide these anymore' really !!! Sorry to rant on but its important people know what to expect Personally MSC not for us prefer better quality and service at a higher cost Read Less
Sail Date October 2019
Never ever again will I ever step foot on this cruise company!!!! One activity every hour. For 2500 passengers!!! Boring! Not enough restaurants to feed people resulting in very long queues with a lot of angry people! Rude and extremely ... Read More
Never ever again will I ever step foot on this cruise company!!!! One activity every hour. For 2500 passengers!!! Boring! Not enough restaurants to feed people resulting in very long queues with a lot of angry people! Rude and extremely ignorant staff!!! A lady fainted in front of me and not one staff member went to help her! This ship is unsafe as the crew have no idea of what they are doing!........ oh and did I mention that when you do eat the food is no better than hospital food!. I am going to take this further and not with the cruise company as this cruise line Cleary has no interest in passenger safety and that includes food hygiene....... we even had a woman fall into the water and it took the passengers to save her...... I will warn everyone I know not to book with msc.......... very angry Read Less
Sail Date September 2019
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have ... Read More
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have killed their tastebuds if they didn’t like the food. Please ignore negative comments about the food, it’s simply not true. Yes the itinerary is tight but that is no surprise. Just line up and get in early for tender tickets so you are first off the ship and make the most of your time in each port. Santorini and Mykonos were both spectacular. Cabins were comfortable and roomy, I had an inside cabin. Staff were so friendly and helpful. I got calls to my cabin making sure I was happy with everything, Entertainment was fantastic too, good singers and guitarists in the lounges. Only negative was the fact you can’t get second cabin keys when you are a family sharing two cabins with children. This is very problematic and frustrating. Read Less
Sail Date September 2019
This was our first, and last, cruise with MSC. Having been on MANY cruises from the US to many different ports including international ports, this was a great disappointment. The food was below our standards in dining room as well as ... Read More
This was our first, and last, cruise with MSC. Having been on MANY cruises from the US to many different ports including international ports, this was a great disappointment. The food was below our standards in dining room as well as buffets. Often times it was barely warm and the taste left a lot to be desired in comparison to Royal Caribbean or Celebrity Cruises. The entertainment was mostly a waste of time. We spent more time on our balcony than anywhere on the ship. In all of my years pf traveling, never had I encountered so many rude people onboard. Lots of physically pushing, shoving, and making fun of others. The embarkation was not well organized at all, unless you spoke their language that is. The best part of our cruise was returning to Bari and the wonderful lady who cleaned our cabin. She was super nice and the only blessing on the ship for me. My travel companion enjoyed the spa features as well. Everything else was below our standards and a waste of money. The excursions were rushed and poorly organized. Very little time left to explore or shop. One tour guide was extremely rude to several passengers and yet nothing was done about it. One port was understandably canceled due to weather. The second port had an excursion cut short due to a strike with the bus company. When we complained and asked for a partial refund, it was denied and replaced with a bottle of wine and plate of snacks. We don’t drink at all and don’t eat caviar and the like. The excursion to the hidden beach and caves was not depicted accurately. The beach was a stoney area with a sign of danger - falling rocks. The cave was barely big enough to get a small boat into it and lasted less than 5 minutes. I have been in many caves that were far more interesting and had a lot to look at. This was a rip off! I would not recommend this company to ANYONE! WB Read Less
Sail Date September 2019
My wife and I decided to cruise for our 25th Wedding Anniversary. We chose MSC for the location. We were lucky to spend 2 days in Venice prior to departure which was amazing. Firstly having read reviews I see a lot of negative reports ... Read More
My wife and I decided to cruise for our 25th Wedding Anniversary. We chose MSC for the location. We were lucky to spend 2 days in Venice prior to departure which was amazing. Firstly having read reviews I see a lot of negative reports on what appear to be unreasonable expectations of the staff. One reviewer using words like “our demands were not met” I didn’t realise it was a dictatorship !! Staff- Wonderful people. Multi lingual. This is an Italian company the staff are from all over the world. If you smile or engage them you get the same back. They work hard but efficiently for your enjoyment. Take some time to speak to them. They are wonderful people with great life stories. Remember they are at work just like most of us do, we all have off days. The food was good. Catering for 3000 people from 6am-11pm is a challenge. We ate in the restaurants. Table served by waiters. The dinner choice was excellent and we made good friends. Staff were very attentive and it felt like an intimate dinner party with fine dining. Potions aren’t big but good quality. If you prefer quantity the Buffett will deliver for you. Didn’t eat enough times to share a balanced opinion but there is huge variety. The drink service is slow but the place is busy. The entertainment was perfect for us. A 30 minute show in the royal theatre. Fantastic performers and quality production. There was live music in every bar more background but variety. We didn’t venture to the nightclub. Out cabin was near the front with a balcony. Perfect room, great views and Olivier was very efficient. We didn’t spend much time in there due to the quality of social areas. The ports were as expected. I’ll leave you to decide. We did not make Katakolon due to weather. MSC excursions are expensive. We were advised by others to do Hop on Hop off buses. We didn’t but on reflection should have around €20pp. We did two MSC trips to Athens and Santorini. The drinks package we had has been changed now. It’s worth doing if you enjoy a drink especially during dinner when your glass is continually topped up !! Over all we loved it and it would take some beating. We will use MSC again and recommend Read Less
Sail Date September 2019
This cruise started from Venice and started out badly - the embarkation process was a nightmare. It took us just over 2 and a half hours of standing around with little assistance from MSC personnel. The food was not great either in our ... Read More
This cruise started from Venice and started out badly - the embarkation process was a nightmare. It took us just over 2 and a half hours of standing around with little assistance from MSC personnel. The food was not great either in our view - certainly in the main evening dining. It could have been better prepared, more spices and attention to the taste. I know the kitchens cook for 2000+ people ad it is not easy but that is their job and supposed expertise. I think certain extras were unfair such s paying for tenders at two of the ports. Plus silly things like ice cream - we hade a fantastica package with drinks but had to pay 3 Euros extra to get an ice cream cone One major concern for me was the way the itinerary was described. We were said to have one day at sea - between Split ad Santorini. And so we did. But the visit to Mykonos arrived at 8:00pm at night and left the immediate following morning a 3:00am - thereafter we sailed the whole day and the entire next morning before we got to Dubrovnik. I class this as two whole days at sea and I believe the itinerary description was carefully positioned as to not make this aspect evident. Some passengers had not appreciated this. Read Less
Sail Date September 2019
We chose this cruise for the itinerary but were ultimately disappointed with the destinations as the experience was spoiled by ridiculous numbers of tourists, despite it being towards the end of the season. The cabins were fine although ... Read More
We chose this cruise for the itinerary but were ultimately disappointed with the destinations as the experience was spoiled by ridiculous numbers of tourists, despite it being towards the end of the season. The cabins were fine although the curtains were in dire need of replacing. In general the ship looked tired. The ship was generally very clean and our cabin was spotless thanks to our excellent steward. The food quality varied enormously, as did the service, even though we ate in the same dining room each evening. Occasionally, the food was very good but mostly it was mediocre and occasionally inedible. We did complain about the food on a couple of occasions. There were two formal evenings on the cruise and the information supplied by Royal Caribbean clearly stated that lounge suits or dinner jackets were required in the dining rooms, furthermore any passengers not appropriately dressed would not be able to there and would have to eat in the buffet. Unfortunately, on both formal nights there were numerous people inappropriately dressed in jeans, trainers and t-shirts. We did not take any organised shore excursions as the costs were extortionate. The entertainment was poor. Read Less
Sail Date September 2019
The embarking process was quick and smooth. The barman at the lagoona bar. Bagus was the best, always friendly and make us laugh. Our waiter at table 704 de oliviera was great. He treated us like royalty. All the ports except Barndisi ... Read More
The embarking process was quick and smooth. The barman at the lagoona bar. Bagus was the best, always friendly and make us laugh. Our waiter at table 704 de oliviera was great. He treated us like royalty. All the ports except Barndisi was great. There is nothing special to see. I would definitly do this cruise again. The musica staff is the best. Our room was located right in front of the ship and it was quite our cabin steward was very friendly and our room was spotless every time we return to the cabin. The food in the restaurants was great. I've tried all the food of which i could not pronounce the name of and believe me it exceeded my expectations every time. The entertainment staff was full of energy and makes us laugh a lot. Overall it was a great ship with a great crew . Well done guys Read Less
Sail Date September 2019
Itinerary appealed to us. Croatian ports and inner passage. We are used to travelling on Princess and Seabourn. We expected something from Azamara that was “in between” but feel we didn’t get it. The food was bland and there was ... Read More
Itinerary appealed to us. Croatian ports and inner passage. We are used to travelling on Princess and Seabourn. We expected something from Azamara that was “in between” but feel we didn’t get it. The food was bland and there was little fish offered as main course on any day. The lunchtime buffet on the final day was outstanding but lunch on other days was not. If you chose to eat light and have a salad there was nothing much to go with the salad unless you had a Caesar salad. We were very impressed with the pre embarkation information and duly loaded our details including photos and set up the Azamara app but when came to check in at Venice the receptionist chose to discard all this and made us start again. Ridiculous. The information on the app was not updated properly so the menus were never accurate. So all in all the app was a shambles. Nonetheless we had an enjoyable cruise but would prefer Princess in future. Read Less
Sail Date September 2019
This was my 50th birthday treat. Unfortunately the embarkation was terrible. We were made to wait 2.5 hours in the terminal (felt like cattle shed) before boarding (no organisation just all gathered like being at a concert) Compared to ... Read More
This was my 50th birthday treat. Unfortunately the embarkation was terrible. We were made to wait 2.5 hours in the terminal (felt like cattle shed) before boarding (no organisation just all gathered like being at a concert) Compared to other cruise liners this was disgraceful. Staff on board were not that friendly to start with and I think they had so many complaints they had to make an effort, especially to the ‘English Speaking ‘ guests. The food was okay but not a great selection that you get on other cruise liners but the boat was clean. Plus you had to pay extra for tenders and surcharges that we were not aware of. MSC did listen to our complaints and issued chocolate covered strawberries with an apology but there are only so many strawberries you can eat! I hope they do listen and take on board where they can improve on their service. Read Less
Sail Date September 2019
It is true that some areas of the ship are tired and that the Schooners bar is a little too small but other than that it is an excellent ship. The staff are truly wonderful. The entertainment staff are so talented and the whole experience ... Read More
It is true that some areas of the ship are tired and that the Schooners bar is a little too small but other than that it is an excellent ship. The staff are truly wonderful. The entertainment staff are so talented and the whole experience for us was very enjoyable. We were slightly disappointed in the service in the Chops Grille as it did not live up to the standard of the non pay dining areas. The food was excellent but felt that the waiter did not care about us as he was slow and did not even ask if we had enjoyed our meal (which we did). It did not spoil it for us though. We really loved being part of this cruise. We met wonderful people and enjoyed hearing about their lives. The shows were very good and the compère of the game shows was great. We look forward to our next RCI cruise. Read Less
Sail Date September 2019
This was a must do cruise for us and been 4 years in the waiting! Why because of the itinerary all in one trip. Good parts, itinerary, cruise staff, food, drinks etc Bad parts, old ship, woeful musicians apart from the two ... Read More
This was a must do cruise for us and been 4 years in the waiting! Why because of the itinerary all in one trip. Good parts, itinerary, cruise staff, food, drinks etc Bad parts, old ship, woeful musicians apart from the two bands that stood out performing every day & night. The shows in theatre were woeful at best the two guest entertainers were excellent! The ship should getting ready for another refurbishment but I doubt it, with it being a small ship it’s quite easy to get around lifts told you deck 5 when in fact deck 9 but we soon got used to it. Food onboard was acceptable in both buffet and main restaurant with staff being excellent. With smoking in the casino that only left four bars open at night! Trying to get away from the guitar & violinist was an issue they kept going to the one good bar, without being rude they were probably the worst in our 15 cruises I never seen them acknowledge each other never mind speak obviously talented people but what they played was awful, perhaps it wasn’t what they liked to play. The cabin was clean but dated without the usual bill on your tv. To end of complaints our charges on visa didn’t tally with the paper bill. Read Less
Sail Date September 2019
Average at best, terrible disembarkation and embarkation processes. Front desk and customer services dont care and on ship and off have done nothing to address my concerns. Cannot gte anyone in customer services to even respond now. Have ... Read More
Average at best, terrible disembarkation and embarkation processes. Front desk and customer services dont care and on ship and off have done nothing to address my concerns. Cannot gte anyone in customer services to even respond now. Have your money, see you later. Ship is clearly old, cramped cabins, shower horrendous. Entertainment and waiter staff only good thing. Told me had to adhere to smart casual dress at dinners, was not enforced as people in shorts. Told to queue and then allow people to just push and shove. Was like boarding an easyjet flight before allocated seating. Just poor and fact nobody cares even worse. I was supposed to have 2 cabins 1 with twin room - that never happened. Had an express massage on deck - guy had no idea. Bathrooms on dismebarkation day were so foul my wife threw up when she walked in. All these complaints have been ignored by MSC customer services. Read Less
Sail Date September 2019
The cruise was a joint holiday for 4 couples who have been friends for many years. We all travelled to Venice separately, with all 4 couples doing other European tours before and after our cruise. ur cruise on the MSC Musica left ... Read More
The cruise was a joint holiday for 4 couples who have been friends for many years. We all travelled to Venice separately, with all 4 couples doing other European tours before and after our cruise. ur cruise on the MSC Musica left Venice Saturday 14th Sept. We visited Brindici, Olympia Mykinos, Athens, Albania and Dubrovnik. The MSC shore excusions we did in each of our ports were fantastic for both content and value for money and content. The on-board facilities were excellent with exemplary service from all the MSC staff in the bars, restaurants and bistros, all over the ship.. Special mention to our cabin steward, Irene who looked after us for the week, she was a blessing....Always smiling and asking if we needed anything....A real treasure. Our waiter staff, Jetson, Roy and our dining supervisor, Carlos, in the main dining room also deserve a special mention. Very attentive to our group, always smiling. Great service We loved our daily tours but I think the highlight of our cruise was the nightly entertainment in the main auditorium. From the warm up / comedy teams that started to the show to our main acts that sang and danced and juggles and tumbled across the stage., the nightly shows were excellent. We sampled just about all MSC Musica had to offer including a Private Cocktail function for Minor Nationalities . A fantastic week on-board and one we hope to repeat in the not to distant future Read Less
Sail Date September 2019
We have been on 11 cruises with 6 of them being Royal Caribbean. I had read reviews about the ship being worn. I didn't see it that way. We traveled in September which means there were hardly any young children. This may be why we ... Read More
We have been on 11 cruises with 6 of them being Royal Caribbean. I had read reviews about the ship being worn. I didn't see it that way. We traveled in September which means there were hardly any young children. This may be why we did not have trouble obtaining tables or pool chairs. Our party of 5 had a table for 12 in the dining room all to ourselves. Still for some events you don't want to arrive late to get a good seat. The cabin was the standard cabin. They are all the same. I personally really liked all the food. On previous cruises I felt that the food all had the taste of curry. I was very happy with the assortment at the buffet and the fact that they had Greek food since we were traveling to Greece. I also enjoyed the food in the Dining room. Food is a personal taste so not everyone in our party thought it was as wonderful as I did. The service was good as it always is. I was also happy with the entertainment staff. One thing that impressed me was the variety of professional musicians. Really added class and fun to the ship. We enjoyed the shows and games. For those of you who have kids and haven't sailed with Royal before - if you take your kids to "The Quest" game, they may get an education that you were not prepared to give. As for the ports, one of the nice things about this cruise is that you really don't need to pay a bundle booking excursions. Kotor Montenegro is a walled town right across the street from the port. Take a walk and see everyone's cats, but don't bother with the cat museum. I love cats but this was just a bunch of creepy pictures. Corfu requires a taxi but it is easy to get a taxi at the port and they are only $10 euro's for the ride each way no matter how many people. We had 4 people. It's another walled city but nice to walk around. I also liked that they sold Greek items made in Greece live olive wood cutting boards and soaps made with olive oil. We would have taken a taxi or excursion to the beach. However the water in September is not warm enough for me. I was also told by the staff that the beaches do not compare to the Caribbean and when I looked at the beach from Google Earth it didn't look that nice. The ship excursion was priced reasonable however if it rained you just lost your money. If it was summer I probably would try the beach. Pireus Athens is where you absolutely want a taxi - and whatever you do, do NOT take one of the awful hop-on-hop-off buses. We made that mistake. There is no hopping, only waiting on lines in the hot sun and not seeing hardly anything because the buses do NOT run every 15 minutes as promised. One group paid a taxi driver 20 Euro's each and he took them to all the sites and waited as they visited each. We only got to see 2 and left the second one early so that we could get back to the ship in time. Mind you we had 8 hours in port. But all the time is spent waiting for the buses and then riding the buses. Lot of traffic to in this big city. Mykonos in another nice city to walk around. The streets and buildings are unique. I bought a silver and opal ring for 22 Euro's which I found at the next port for only 14 so I don't know if I just made a hasty purchase or if this port may be pricier. But aside from that everything is in walking distance if you don't mind getting some exercise. There is a nice little museum for 4 Euro's a head in one direction and the windmill houses in another. Argostoli is famous for having sea turtles in near the port. . You will find some people in the port who will tell you to walk to the area where the turtles are protected. Truth is that they want you to rent a paddle boat in that area. Before we got that far we saw quite a few turtles. We didn't see any in the protected area. There is also a nice street which runs parallel to the water but a few blocks in where they have some nice shops. Again l was happy to see items from Greece. They have some nice silver jewelry with while or blue opals. Not sure where those are mined. Hopefully I didn't forget anything. Read Less
Sail Date September 2019
This was our first cruise and we wanted to get an overview of cruising at a reasonable cost. We were looking for a cruise out of Venice to visit the Greek Islands. We absolutely loved the cruise we found the ship to be really well ... Read More
This was our first cruise and we wanted to get an overview of cruising at a reasonable cost. We were looking for a cruise out of Venice to visit the Greek Islands. We absolutely loved the cruise we found the ship to be really well organised and embarkation and debarkation were smooth and quick. I cannot understand the negative reviews that I have read on this web site, it is an international clientele with a majority of Italians but that was to be expected. There is as smoking area outside the restaurant on the top deck but this caused no issues. The public areas of the ship were beautifully clean and the service was very good . The theatre entertainment was first class and the energy of the dancers is amazing. We met some lovely people who have become great friends. A couple of negatives, the food was not brilliant, just ok, we never went hungry but you had to be careful with your choices at dinner and the buffet restaurant was a bit hit and miss. The drinks package....... we had the easy package which was limiting with very little choice and weak drinks, next time we would up grade to the higher package. Also I would bother ordering the Prosecco, canapés, fruit, package as this was was disappointing and we could not eat all the fruit. The shore stops were good ,although we did not go on the organised trips we managed to find out way around with little trouble Overall we had a fantastic time and would travel with MSC again. Read Less
Sail Date September 2019
We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out. There needs to be ... Read More
We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out. There needs to be more organisation. There is hardly any waiting staff around the pool & go to the bar you would die of thirst waiting to be served. The ship is clean, but in parts smells of an old working mans club due to smoke and stale beer .our room was clean , but it wasn’t very big & the shower was very small. The Buffett is the same every day. And you wait to be seated more waiting in line !! There is pizza & burgers too everyday . Our evening meal was very nice & the staff were so friendly. There are 3 main restaurants to dine at in the evening. You can only get to go to one. I found the reception staff rather in friendly and in dealing with an issue no apology given to me. The day you leave you can only eat until 9, we had a 5.30pm flight but taken off the ship at 10am & then told to take the shuttle to the airport as Venice was too far away to be able to visit! We spent 7 hours at the airport. Once the day arrived for you to leave they just want you off the ship. Oh we were shocked by how many people smoked on the ship & threw their butts overboard. A fire in the making !there is designated areas but it seems they ignore these. We reported one person as he was smoking off his balcony which is forbidden! Read Less
Sail Date September 2019

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