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3 Venice Costa neoRiviera Cruise Reviews

We decided to join South African friends who were sold this cruise through an agent. We were aware of the different languages but as there were 4 of us were not too concerned. We had hoped there would be no children but there were a few ... Read More
We decided to join South African friends who were sold this cruise through an agent. We were aware of the different languages but as there were 4 of us were not too concerned. We had hoped there would be no children but there were a few under 5's who were impossible (bar 2!) screaming and running up and down corridors in the bar areas and public areas. Entertainment only in Italian, excursions - not long as suggested except Venice and Athens, the rest were half days and very rushed. Booked three and spent more time in the coaches then sightseeing. We went to Agostoli and were coached to a town an hour away which was shut up already for the season except two small shops and had to spend an hour there when we could have spent it in Agostoli itself which had numerous shops open - just one example. Cheaper to get the hop on off bus for 16 euros for two days in Athens then spend it on an excursion in Athens with Costa!!!!! Service staff i.e. restaurant and cabin were excellent, hospitality desk mainly Italian speaking were very abrupt ------ Sorry Costa will not cruise with you again, so disappointed. If not for our friends would have been devastated. No tea making facilities in cabins, no access to tea and coffee unless breakfast and 5 o clock tea time ------ nothing after lunch or dinner!!!! No table water offered unless purchased and so extras added. Know by quite a few of fellow passengers as Costa Plenty!!! Read Less
Sail Date October 2016
We really did not expect this. The Italians were noisy, water was only available when the buffet lounge was open. We had to buy water otherwise. Nothing on the ship is for free. Even when we wanted to play table tennis we had to pay for ... Read More
We really did not expect this. The Italians were noisy, water was only available when the buffet lounge was open. We had to buy water otherwise. Nothing on the ship is for free. Even when we wanted to play table tennis we had to pay for it. The gym is quite small, so if we wanted to gym and it was full we had to wait for machines.Our trip to Istanbul was cancelled so was the Mykonos port cancelled. The cling on showers, the small cabins. Although Athens was nice we spend three days there, while in other ports we docked 8 o'clock in the morning and sailed again at 14h00. We had to upgrade and pay for an excursion, because there was not enough English speaking people. Do not doe excursions! It is a lot cheaper by bus or by taxi.The shows were not in English so as South Africans we could not attend it. We sailed with Royal Caribbean in the past and Costa does not compare at all! Our cabin attendant was excellent! This was the only nice thing I can say about our trip. This was money well wasted Read Less
Sail Date October 2016
Bad
This cruise was not much fun for English speaking guests. No tv channels except news, no movies, slow old ship that spent too much time at sea and not enough time at the ports, all the excursions are too expensive for when you do the euro ... Read More
This cruise was not much fun for English speaking guests. No tv channels except news, no movies, slow old ship that spent too much time at sea and not enough time at the ports, all the excursions are too expensive for when you do the euro conversions. You have to spend more money once you get onboard. No additional or self help tour info given at the ports...you have to find your own way. Cabin upgrade was a waste of time... did not use the room service once. The food is tasteless... only for the European guests tastes. No free water all day long. The juice machines are only open for breakfasts . Tea and coffee available only at breakfast and afternoon tea. Thats too bad for us that like a cup go coffee after supper... you have to buy a drinks package.This I find absolutely absurd. Not much options. Pizza's and the better burger are additional charges. Not worth the expense if you want an enjoyable cruise. It seems that this cruise is only worth it for Euro countries.It gave us no value at all. I had hoped to also go swimming at one of the med beaches that I've seen in the tourist brochures but this was not possible. The ports are always on the opposite ends of the beaches. I am Not impressed at all. Can't wait to go back home. This trip is a total disappointment after having saved for a long time to go on one. No more cruises for me. Read Less
Sail Date April 2016
Costa neoRiviera Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 3.0 3.4
Entertainment 3.0 3.0
Public Rooms 3.0 3.9
Fitness Recreation 3.0 3.5
Family 3.0 3.5
Shore Excursion 3.0 2.7
Enrichment 2.0 2.6
Service 3.0 3.7
Value For Money 3.0 3.2
Rates 4.0 N/A

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