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10 Venice Celebrity Reflection Cruise Reviews

I just completed a back-to-back cruise on the new Celebrity Reflection, from Venice to Barcelona to Miami -- 27 days total. I was traveling as a single in a veranda stateroom on deck 7 about 2/3 of the way back. My overall experience was ... Read More
I just completed a back-to-back cruise on the new Celebrity Reflection, from Venice to Barcelona to Miami -- 27 days total. I was traveling as a single in a veranda stateroom on deck 7 about 2/3 of the way back. My overall experience was good, maybe 7 or 8 out of 10. There were some things very nice, and some things not so nice. I have been on a number of cruises with several other cruise lines. This was my first Celebrity cruise. Would I travel with Celebrity again? Ummm -- I don't know. THE STATEROOM: The stateroom was spacious by cruise ship standards, beautiful, and the balcony large enough for two people to sit comfortably with a small table. The storage space was oddly lacking -- only three small drawers in the main cabin and two VERY tiny drawers and a few small open shelves in the head. There was a built in couch (quite hard) that would have had space for 2 or 3 large drawers underneath, but the space was enclosed and no access provided for some reason. There was a large shelf with a door over the bed, but it was a little awkward to access. There were two hooks on the wall near the door for coats. The closet was spacious, although there were no shelves above. The bed had a curved foot, and I (I'm 5' 10") had to sleep at an angle with my feet in the middle. Not a problem for me, but perhaps awkward for some couples. They provided two bathrobes and an umbrella. There was a moderate to severe shaking from time-to-time. Often rattled the walls and objects in the room and woke me up at night. It appeared to be connected with the diesel engines. Overall I liked the stateroom. THE HOTEL STAFF: The hotel staff, with a few exceptions which I'll discuss below, were friendly, competent, and would generally go out of their way to do what was asked. I heard some negative comments about the butlers in the suites, but I have no first-hand knowledge. THE FOOD: The food was great with rare exceptions. There were always lots of choices on the menu. I stay frequently at the Bellagio and the Venetian resorts in Las Vegas, and the food on the ship, while not quite as good, would compare favorably with the best restaurants there. The service would not. The service was good, but I think the wait staff was stretched a little thin as they were not always available when you needed them. The wine available by the glass was, without exception, poor, but that's not high on my rating priority. There were several specialty restaurants (extra charge) which I did not try, but the reports I heard were generally favorable. The cafeteria had a huge selection of food which was good, although not quite as good as the main restaurant. THE PUBLIC AREAS: Large and beautiful. There are lots of bars, a well-stocked library that has a number of comfortable seats and is reasonably quiet, and a few cafes and snack bars (extra charge). Lots of open areas. The theater is large, but has a number of wide pillars that block visibility from quite a lot of seats. There was a casino with the usual assortment of slot machines and table games. There was only one seven-seat poker table, a converted blackjack table. The shops carried the usual theme shirts, jewelry, etc., and of course art sales and auctions if you are so inclined. There was a liquor shop on board, but if you bought anything they would not deliver it until disembarkation. The only odd thing was the Sky Observation Lounge on deck 14. In spite of the brochure, they apparently decided to take about 1/3 of it for some additional high-end suites. As a result there was no way to "observe" the out port side of the ship. It had no dance floor. The only dancing was in a small open area near the elevators on deck 3. THE SHORE EXCURSIONS: Generally disappointing. I had been to many of the stops before, some once and some several times. The shore excursions seemed very superficial compared to other excursions I had previously had at those same ports. Most of the times the local guides seemed to be there only to keep us together as a group, and were not otherwise very helpful. The most flagrant example was at Ephesus. This is a World Heritage site, full of historical and archeologically significant features. We hurried through in a little over an hour without straying from the main walkway into any of the side walkways or paths. We were then bused to a rug sales outlet where we spent almost an hour. A few months prior to this I had been on an excursion from another cruise and we had spent 2 ½ hours (and no rug-sales stop). Many people eschewed the excursions and either hired a cab or had previously booked their own tours on the internet. I think I would do that if I traveled on Celebrity again. INTERNET AND CELLPHONES: They offer internet service both as Wi-Fi and use of their Apple computers in the computer lounge. You must either pay $.75 per minute or buy a bulk data plan for the internet. The bulk data plans can cut that rate about in half if you buy a large block. Don't expect much. The Wi-Fi connection is very slow and is frequently unavailable. It took several minutes to send an email message with a single 700 kilobyte picture attached. It was frustrating to try to use a web browser. I didn't try the Apple computers, but I expect that the problem is with an overloaded satellite link which would affect them as well. They offer CDMA cellphone service on board, but no 3G or 4G data link. So no email that way, but it did support texting. You would need a global roaming plan in place with your cellphone carrier to use it. THE INFRASTRUCTURE, THE PROPULSION FAILURE, AND THE CREW: (as opposed to the hotel staff). Except for a bridge tour I had little interaction with the crew. As I'm sure most of you know by now there was a failure in the propulsion system on November 6th, the second day of the cruise. The crew (and hotel staff) were actively suppressing any information about the nature and the status of the problem. As you would expect the rumors were plentiful and sometime humorous, e.g. the propeller shaft broke and they cut it in pieces to remove it. Because the ship could only run at reduced speed we skipped the next port (Rhodes) and went directly to Kusadasi. The next few ports were relatively close together, but we were late arriving at each, arriving at 10 or 11 o'clock instead of the scheduled 7 or 8 o'clock. To make up for it we stayed late, until 10 or 11 o'clock PM. Most of us were uneasy being ashore in port areas at that hour, so it was of limited utility. After a few days the captain announced that the (unspecified) problem was partially fixed, but we continued to run at a maximum of 18 knots vice the published 24 knot cruising speed of the vessel. That was sufficient in the Mediterranean to keep on schedule after the first few days. However, on the second segment from Barcelona to Miami we skipped one of the only three scheduled stops (Tenerife). Apparently the shortened distance and the in-port time saved allowed us to reach Miami in time for the publicity and VIP cruises that were scheduled right after our cruise. Many of us who were scheduled back-to-back were uneasy about setting off across the Atlantic with a propulsion problem about which we knew nothing. After a week I twice asked the "Passenger Assistance" staff what the nature of the problem was and what the plan was. I was finally told that they "... had no information on any problem and they had been told that we would proceed with the planned cruise." About two days before arriving in Miami I finally found an officer that was in position to have first-hand knowledge of the problem. He said that it was an electrical failure in one of the pods, and that the part had to be built. He said that they were hoping to get it while in Miami, but were not certain of that. Apparently the part can be replaced without putting the ship in drydock. In all this time the captain continued in his daily 10 o'clock announcement to avoid the question. We did get a memo from him just after the new passengers had boarded in Barcelona stating that the problem was partially fixed and that we were skipping Tenerife. The boarding passengers had not been told of the problem or schedule change although it had been known for twelve days at that point. Read Less
Sail Date November 2012
Having been on the inaugural cruise of 'Silhouette' last year out of Hamburg, we were expecting great things from a 14 night Eastern Meditterranean cruise on 'Reflection', beginning in beautiful Venice, with a really ... Read More
Having been on the inaugural cruise of 'Silhouette' last year out of Hamburg, we were expecting great things from a 14 night Eastern Meditterranean cruise on 'Reflection', beginning in beautiful Venice, with a really good itinerary, and ending in Barcelona. We had a good Celebrity Reflection organised boat excursion around the Venice lagoon and islands with a very good commentary, on our first full day, before setting off towards Dubrovnik. We took the bus into the old town and had a lovely walk around this jewel of a city, before leaving that night heading towards Rhodes. The weather was not too kind to us and we were buffeted by continual very strong winds and rain, and at around 7.00pm there was a very loud bang and 'graunching' noise, on the starboard side of the ship, followed by the ship shuddering. We immediately looked out over our balcony at the aft of the ship and saw that instead of leaving two white wakes behind the ship, we were down to one, and checking on the navigation channel on our TV screens, our speed had reduced hugely! Bearing in mind that we heard this from Deck 11 on the ship, then it was fairly clear that something major had happened to the starboard engine pod or propellor. We expected some kind of an explanation during the evening, but explanation came there none!! That evening, we were treating ourselves to dinner at the Tuscan Grill, and during our meal we became aware that the remaining engine pod went silent too, (not accompanied by a bang this time!), but it was only for about 20 mins., and then the engine noise and vibration began again. It was not until the next morning that the Captain deigned to tell us that there had been a technical problem with a switch and that because our speed was reduced, we would NOT be visiting Rhodes--a huge disappointment. And this was our disappointment---the fact that the Captain was not honest about what the problem had been and what was going to be needed to cure it----for our whole cruise! We finally arrived in Barcelona, still being pushed in the main by the port propulsion system, and although we had not felt that the ship was in any danger at any time, I would NOT have wanted to continue across the Atlantic without a properly working ship.Fully operational ship. Why, oh why, we're our requests for information ignored. Why was the Captain 'economical with the truth' . His attitude merely encouraged the hundreds of different stories that we're circulating around the bars and dining rooms. I was amazed at how much dissatisfaction there was amongst so many people. Dissatisfaction with the motion and vibration of the ship,(certainly noticeable at the aft of the ship---we had practically the same stateroom on Silhouette, and experienced NONE of the vibration that we had to put up with for nearly all of this trip---despite crossing the Bay of Biscay!); dissatisfaction with the 'cruise director' Nick Weir, his attitude really annoyed many Americans , and we found his constant insistence that we 'showed our appreciation' more than a little irritating; dissatisfaction with on board shore excursions---they cancelled one of ours-----again! Good things: Reflection is a lovely ship(or will be when she is sorted). The staff in the bars, cafe al Bacio, waiting staff and sommeliers were all superb. Stateroom care not quite as good as Silhouette, which was a shame, but the mattress was less comfortable than on Silhouette, so did not sleep well. Food excellent,especially Murano.Shows often very good, as were some of the lectures. Used the gym 3times---very good. Had a wonderful manicure in the Beauty Salon, by a very proficient girl. Really bad things:Guest Relations!!!! They would listen, note down, and then ignore!!! Shore Excursions: too quick to cancel! Have not yet received any account of how our Premium Package was spent, despite being promised! All in all, we will think hard about whether to take another Celebrity Cruise as we don't want to be further disappointed. Read Less
Sail Date November 2012
I have just read two reviews of the cruise we were on and feel that they are very unfair and do not represent what was a great cruise visiting many interesting ports with links to classical Europe. Maybe the person writing as ... Read More
I have just read two reviews of the cruise we were on and feel that they are very unfair and do not represent what was a great cruise visiting many interesting ports with links to classical Europe. Maybe the person writing as "expertcruise" should be disappointed with his Western Mediterranean cruise as it went to the Eastern Mediterranean! Reflection did have an engine problem but at times it was still cruising at 18kts and meant one more sea day and missing Rhodes but it did mean we had extra time in some ports e.g. Piraeus which allowed for visiting Athens in the evening. The extra sea day was a little rougher than all the other days but it was only a short sea and did not cause me any nausea. (I'm not immune to sea sickness but and have survived a Force 10 across the Bay of Biscay on P&O Aurora) I spent time in the very pleasant sky lounge with great views of the coast. Entertainment was excellent particularly if you stayed for the whole show. The cruise entertainment was the weakest part so not seeing too much of him was not a problem. Comedian not my cup of tea but the "youngsters" who gave us three shows were first class. They were backed up by a variety of specialist performers of which the tenor with his West End musical experience was my favourite (although amplification was a little too high. As we visited a large number of ports boredom was not on the agenda and the few sea days were a time to recuperate from the very busy exploring (mostly on DIY excursion)of the fantastic sites eg Ephesus, Rome, Capri and others. It was really good not to have too many announcements in the cabin but if you wanted to hear these it was simply a question of switching on the TV and tuning into Channel 5(I think). We were kept informed of our engine troubles both by announcements and some typed information delivered by our steward and as I am not a marine engineer I was not interested in the intricacies of the issue just that of safety. This cruise was suitable for those people who were interested in exploring ancient parts of Europe with other interesting opportunities for the natural world as well as shopping. If you are wanting 24hour entertainment other cruise lines might be more suitable. Read Less
Sail Date November 2012
Our 3rd time with Celebrity now on their newest flagship! Veranda Rooms are sufficiently spacious for 2. Storage in new cabin design seems a little less but after we discovered additional space above the bed -reminds a bit of caravans ... Read More
Our 3rd time with Celebrity now on their newest flagship! Veranda Rooms are sufficiently spacious for 2. Storage in new cabin design seems a little less but after we discovered additional space above the bed -reminds a bit of caravans storage room- it seems just sufficient. Of course if you'd take a lot of different wardrobe for every formal occasion then it might be too limited. So better be choosy when packing! - the bathroom design is now really great especially the shower , even if you have a couple of kilos too many, you can still turn around.- other nice facilities include the hideaway which however deserves that name only during daytime when there is no performance at the main lobby. Same observation is true for the library.- worth mentioning also the main buffet restaurant Ocean View Cafe: nicely scattered food isles instead of the walled fashion on older ships: gives less cues apparently. Another nice place to enjoy either reading or just watching the sea or at busy times dancing or just drinking is the sky observation lounge on deck 14! And if weather permits the sunset bar is a must!- about the lawn club with its real lawn I have my doubts that it may survive long due to the salty air at sea! We'll see.- service as usual on Celebrity mostly good, sometimes even excellent like at Muranos. Food at main dining room with one exception in 10 days was very good with a couple of highlights there too.- Fitness is not really my topic but definitely the outside pools are too small!- announcements on the ship: just the absolute necessary, what a bliss! Read Less
Sail Date November 2012
Before I begin, let me preface my commentary by saying that we have been on two other 14-day cruises on Celebrity cruises on Solstice-class ships (on the Equinox and Eclipse) prior to this one, so we are familiar with how Celebrity does ... Read More
Before I begin, let me preface my commentary by saying that we have been on two other 14-day cruises on Celebrity cruises on Solstice-class ships (on the Equinox and Eclipse) prior to this one, so we are familiar with how Celebrity does things. We had a reasonably good time, but there were disappointments/frustrations too, many stemming from the failure of one of the Reflection's engines that plagued the rest of the cruise. EMBARKATION - Pros: We arrived at the embarkation hall relatively early (at 12:30pm), before the lines got long. We knew what to expect: drop off our luggage, have our documentation/passports ready, and undergo port/ship security. For us, the whole process took about 50 mins. Since the ship was staying in Venice for a night before sailing, we ate lunch at the Oceanview Cafe (Deck 14) and then disembarked the ship for sightseeing. When we left at around 2:30pm, we saw that the lines had become VERY long. We were certainly glad we arrived early! - Note: We travelled to Venice by Trenitalia on our own to the Santa Lucia train station. As we expected, we had to cross a bridge to get to the bus/traffic plaza where the PeopleMover tram could take us to the cruise ship terminal area. What we did not expect was that the bridge is essentially a steep staircase, so it was somewhat difficult for rolling luggage. Not a Celebrity issue, but something to note for future travellers to Venice. (Also, something to note is that the new private rail carrier, Italo (www.italotreno.it), is nicer and more cost-effective than the government-run carrier Trenitalia.) - Cons: After getting off the PeopleMover tram, there was no signage directing us to the Reflection! How to get from the PeopleMover tram to the Reflection is not a straight or short path. We eventually walked over 1,000 meters to the ship, curving around another embarkation hall for other cruise ships. Celebrity should have posted a few directional signs to the Reflection (at least directing us away from the other embarkation halls). The fact that other cruise ships were also embarking passengers (and the rain) only added to the confusion. Taken together, it was a somewhat frustrating experience, despite the reasonably speedy embarkation. One problem that we quickly discovered after embarkation was that a drink package which I purchased prior to the cruise was NOT already added to my Seapass. But having been on other Celebrity cruises and encountered a similar problem, I immediately checked my account after using the Seapass for the first time. And, upon seeing the problem, I quickly went to Guest Services to fix it on the first day. Eventually, they gave me an old-school drink sticker to put onto my Seapass, which worked fine. SHIP DESIGN AND ENGINE FAILURE - Pros: As a new ship (3rd cruise), the Reflection still had that new ship smell and the corridor carpets were noticeably fluffy. In contrast to the older Solstice-class ships, the pool deck was elevated to Deck 14. In addition to adding more staterooms, the new design enclosed the walkway from forward to aft, which encouraged more people to use it as a passageway. That, in turn, led people to use the forward elevators to reach the Oceanview Cafe, rather than crowd into the only aft elevators. - Cons: Beyond its aesthetic beauty, we did not expect the newest ship in Celebrity's fleet to suffer such a major engine malfunction. On the 4th day of the cruise, as we sailed from Dubrovnik to Rhodes, a loud bang/boom rang out from the ship's aft. Then the ship noticeably shuddered. Those in the aft of the ship said it violently shook. Soon, the ship's speed was reduced to under 10 knots (from a cruising speed of 24 knots). The next day, the captain announced that an engine problem occurred, but that it could have been a malfunctioning "warning indicator." Many aboard thought that was unconvincing and rumors started to swirl, especially after people commented on seeing one propeller wake (rather than two) behind the ship for the next 10 days. To compensate for its slower speed, the ship missed Rhodes, a big disappointment (one of the reasons we chose this cruise)! While the ship's speed recovered to 16-18 knots for the rest of the cruise, we were chronically late into most of the remaining 9 ports. We felt bad for those cruisers who continued on the transatlantic cruise that immediately followed ours. Sailing a ship with one engine across the Atlantic Ocean in the beginning of winter didn't sound like fun, especially since we did that sailing last year on the Eclipse. Another con was the new cabanas on the Reflection's lawn. They significantly reduced the area on which guests could enjoy the grassy spaces. Given the chilly November weather, no one really rented the cabanas, but the grassy spaces remained roped off. On the Equinox and Eclipse that was not the case. On the Reflection, Celebrity's pictured advertisements did not reflect reality. And we on the Reflection should know, because Celebrity was busily filming advertisements throughout the first week of the cruise, including on the off-limits lawn! - Note: When the captain made his announcement, he only did so in the corridor public-address system. So, if you wanted to hear what was going on, you had to dash into the ship's corridors, as you could not hear the announcements in your staterooms (a success for stateroom soundproofing, I guess). Looking down our corridor, it was a funny sight: like prairie dogs, we all had our doors cocked half open with our heads stuck outside. CABIN On all our cruises, we had an inside stateroom on Deck 8 forward. The room was designed almost exactly like its counterparts on the Equinox and Eclipse. There was a different desk drawer arrangement, with 3 deep drawers instead of 5 shallower ones. While this definitely worked better for use as hampers, a shallower top drawer would have been useful to stow frequently used items, like glasses, small personal items, etc. As is standard on all Solstice-class ships, there were 2 American-standard power outlets, which meant that we did not have to bring European power converters across the Atlantic Ocean, thankfully. DINING - Pros: Keeping in mind that the Main Dining Room must serve hundreds of guests at the same time, the MDR's food was above average, with the exception of a couple of nights when the steak was very stringy and the pork loin was very dry. Of course, the wait staff was ready to replace whatever you disliked with something else. The wait staff was clearly stretched in the MDR, but they did their best to serve as quickly and accurately as possible. Apparently, many had come from other Celebrity ships and, given that this was the ship's 3rd cruise, they hadn't worked together for very long. The Lawn Club Grill was definitely fun! The whole staff was very enthusiastic and making the pizza was quite entertaining and delicious! We chose not to grill our own meats, but it was still a good experience, even at night. We thought it would have been even better in the summertime before sunset, when we could still see the sea! - Cons: The Oceanview Cafe on Deck 14 offered the standard Celebrity cafeteria fare as the other Solstice-class ships. Generally that fare was good, although the stir fry was particularly bland. What was different on the Reflection was the increasing monotony of the food offerings. Aboard the Equinox there were some variations with the occasional appearance of Chinese char siu bao or German schnitzel. On the Eclipse two years later, there was less variation, but still had a couple of nights with Asian-style roasted pork. The Reflection had exactly the same dishes for lunch and dinner every night, except from the single appearance of duck spring rolls (clearly made from leftover duck confit from the MDR menu the day before). Strangely, one of the easiest and most popular Oceanview items -- the garlic bread -- was discontinued halfway into the cruise. Many guests asked about it (seems easy enough given the leftover French bread from breakfast), but the crew said that it was dropped from the menu. Another item that suffered from cutbacks was ice cream. Over the last few years, the range of ice cream flavors has gradually declined at the Oceanview Cafe. Mango, coconut, caramel, pistachio... all have disappeared. Even the soft-serve frozen yogurt flavors were narrowed to one (chocolate). As for the MDR itself, we chose the Select Dining Option. Theoretically, that enabled you to choose your dining time and seating arrangement. However, every night, there was some confusion with the hostess and invariably a line formed. Once we were shown to the wrong table in completely the wrong section! Having done Select Dining before on the Equinox and Eclipse without incident, we were surprised about the disorder. Tip: regardless of your reservation, just go early if you want to be quickly seated. DRINK PACKAGE Doing the math behind getting a soda package, we calculated that unless you consume 3 or more sodas per day, the drink package is not worth it. Guests should take that into account, particularly on cruises with many port calls, since that often prevents lunchtime soda consumption on the ship. SHORE EXCURSIONS Many guests took this cruise because of the high number of port visits. But, due to the Reflection's engine problem, the ship failed to keep up with its original schedule, often arriving late at many ports. That essentially reduced the amount of time that guests had in each port for those who wanted to return to the ship before sunset. (With the language barrier, it was difficult to be certain whether port transportation back to the ship [such as the Piraeus port bus] would be available late at night.) Celebrity could have reduced the uncertainty with an announcement regarding times of shore transportation services. That way more people could have taken advantage of the ship's later departure as well. Moreover, given the frequent port delays -- the exact timing of which was not known until late in the evening before -- if you had set-up your own shore excursions, then you constantly had to find a way to reconnect with your guides to inform them of the delay. (And with a VERY slow Internet connection at $0.75/minute, that can be frustrating.) Fortunately for us, this cruise had several ports that could easily be toured on own own. In fact, that is one of the reasons we selected this cruise. At three ports (Venice, Dubrovnik, and Toulon), Celebrity chartered its own boat or bus shuttles for $20/person. At Venice, we were dropped off near St. Mark's Square; at Dubrovnik, we were dropped off at Pile Gate; and at Toulon, we were dropped off on the harbor promenade. At two other ports (Piraeus and Civitavecchia), the port provided transportation to the port exit. And at the remainder (Kusadasi, Catania, and Rhodes [had the ship not skipped it]), the port was directly adjacent to their city centers so only a brief walk was needed. Valetta was the only port that really needed a Celebrity-organized shuttle bus to reach the city center, but didn't have one. Instead, we trekked up a very steep slope to reach the city walls. Many of the guests have noted that many shore excursions seemed to end with the obligatory visit to a "local handicraft" facility. That was especially the case in Kusadasi, where one would feel pressured by rug merchants. We experienced this on our earlier cruises too, so we chose to minimize our Celebrity-organized shore excursions. In Kusadasi, rather than face another tour that ended with apple chai and a hard-sell rug merchant, we took a restaurant suggestion from our Turkish waiter aboard the Eclipse and strolled around town instead. In Catania, we chose to stay in the city rather than go to Taormina, which is known for high-end shopping, an ancient amphitheater, and stunning views of Mt. Etna. Since it was a very cloudy day, we guessed Mt. Etna would be obscured in the clouds. And so in Catania, we explored a new museum focused on the 1943 Allied landings on Sicily, called the Historical Museum of the Landing in Sicily 1943 (www.provincia.ct.it/il_territorio/musei/museo_dello_sbarco_in_sicilia/indexEng.aspx). Its audio-visual effects were immersing and a MUST for anyone interested in military history. While it tries to convey what the landings were like for Italians, it also shows military operations down to the divisional/regimental level (much like the American Civil War museums in the United States) of American, British, Canadian, German, and Italian forces. In Naples, we also toured on our own. There, we would highly recommend Napoli Sotterranea (www.napolisotterranea.org), which is an underground tour of Naples. It is offered in English every other hour. In Livorno, we took a good shore excursion to the Tuscan hill towns of Volterra and San Gimignano. For those who have already see Florence's art museums, taking a nicely-paced walking tour of Volterra, having a delicious lunch at an agrotourism winery, and having some independent touring in San Gimignano was worth the $155/person price tag. However, the roads on which the buses take are VERY narrow and not for car-sickness prone guests. Often you hear the saying about Italian roads that they are so narrow that two trucks can't possibly pass each other without one going into a ditch. Well, on our ride to Volterra, that is what happened. A dump truck in the oncoming lane tried to get by our bus, but by inches gradually rolled over into a ditch!!! (No one was injured, thankfully.) In Toulon, the harbor itself was a sight to see, given that it serves as France's main Mediterranean naval base. France's Charles de Gaulle aircraft carrier and several destroyers, frigates, and amphibious assault ships were in port that day -- quite the naval display. We had wanted to go to Cassis to see the calanques, but the tour booked out, so we ended up touring the city's Sunday market and its Museum of the French Navy, which offers a discount to cruise ship guests with their Seapasses! ACTIVITIES AND ENTERTAINMENT - Pros: The Filipino cover band in the main foyer certainly had a very wide range and must be among the hardest working performers on the ship. They were always there! Sure, if you're sitting up in the Hideaway (Deck 7), Game On (Deck 9), or Library (Deck 10) trying to read or do something, it could be loud, but people really seemed to enjoy them. We also liked the fact that the musicians and performers rotated cruises. Halfway into our cruise, they would cycle out onto other cruises and new musicians and performers would arrive. That kept the performances relatively fresh. - Cons: That said, more generally, you could feel the budget cuts on the margins. The atmosphere for the sail away was not even close to the same as the Equinox, no live music or ribbons. We were surprised, since there was a wonderful opportunity for a sail away event given the slow transit by Venice's St. Mark's Square. We did notice more Celebrity Life activities aboard the ship, but for the most part there was an associated upcharge. Given that we liked the art activities aboard the Eclipse, we were looking forward to the Reflection's Art Studio, but except for a handful of events they all required $10-20 per person. At that price, we would have expected better events than watercolor painting for beginners. We were lured into the art auction trap with a lecture on art history But after attending it, we could never escape the Park West note cards to attend its never-ending series of art auctions. We eventually went to one auction, but it was so dismal that we opted not to return. We did think that Celebrity Central, which normally was idle during the morning, could have shown movies after breakfast. HOTEL SERVICES On a 14-day cruise, we were surprised to find that our steward failed to change our bed linens until we asked him to do so after the 6th or 7th day. I'm not sure if this is a new Celebrity policy to reduce wash loads (as many hotels have started to do). Until we said something, he would simply straighten and turn down the bed linens every day. If this is Celebrity policy -- and not simply a lax steward -- then Celebrity should do what hotels are doing, which is to give guests a card that they can put on the bed whenever they think the bed linens should be washed. As for our steward himself, he had a knack of showing up at exactly the wrong times (when we were showering or changing for dinner) every day, even though we did these things at the same time every day. It became annoying. That said, our junior steward who took care of our bathroom was great; he always did a good job! Actually, the stewards in the next corridor (8109-8195) were equally gracious. They remembered us even though we weren't their guests! They were far more welcoming than our steward and even remembered that one member of our party had an injury. On the other hand, our steward did little more than ask us to rate him highly on our comment card. GYM The equipment is new and identical to those aboard the other Solstice-class ships. There's a good range of 15-16 weight machines and two full rows of treadmills looking out on the starboard side. There is only a couple of low bicycles, so it was harder to snag one of these. We went 3-4 times during the cruise; always nice. DISEMBARKATION One thing we learned from our prior sailings: if you don't have much luggage, it is FAR better to disembark yourself rather than use the Celebrity luggage tags. Since we disembarked in another EU country, we did not have to pass through customs; that also made things easier. Our disembarkation from the Eclipse in Miami last year was a 5-hour disaster! Read Less
Sail Date November 2012
Overall the Reflection is a beautiful ship as are her sisters. Celebrity had taken feedback from the previous editions and tried to improve the design. There are some major and minor changes from the earlier versions of the S-Class ships ... Read More
Overall the Reflection is a beautiful ship as are her sisters. Celebrity had taken feedback from the previous editions and tried to improve the design. There are some major and minor changes from the earlier versions of the S-Class ships and most for the better. While they added more rooms and therefore increased the capacity of the ship it did not feel any more crowded than previous S-Class ships. I suspect that on Caribbean runs when everyone is by the pool there may be some more issues, but on a Med cruise there was plenty of room in the buffet for lunch, the specialty dining rooms for dinner and the bars never felt over crowded. THE GOOD: The bar staff are super friendly across the ship and we had hours of fun at the Martini Bar watching them perform and at the Sunset bar wrapped in blankets as it was a November. The team at the Cafe on deck 5 was on the ball and worked hard. If you have never been to Lawn Club Grill...GO...it is a fun, relaxed backyard atmosphere. You make your own flat bread, grill your own meat and interact with the chefs while getting a cooking lesson. If you are looking for pretentious, white glove, kiss your butt service then stick with Murano and Tuscan. If you want a fun dinner with a great group, Lawn Club Grill is the place to be. Most of the team on the Reflection was also on the Silhouette when I sailed her and they remembered me so it felt like coming home when I walked in. Chef Webb gave me a big ol' Jamaican hug and my favorite waiter Allan was there to get me all set up. Jordan is the Maitre D' at LCG and in my opinion one of the best Maitre D's in the cruise industry. The LCG is his vision and passion and it shows. Qsine is also a really fun place to eat...but eat with friends as it is impossible to really savor the options if you are just 2. They also have a more laid back, but still fine dining atmosphere coupled with unique tapas style food from around the globe. Murano and Tuscan are also great places for a romantic dinner with great food and generally good service (although they try too hard to get that "excellent" score on the feedback form and it shows...it is all they really care about which is a shame). They are definitely worth a visit. Just a note, I did not eat in the MDR as I was in specialty dining all cruise so I cannot comment on it. Solarium pool area is warm and the pool is heated so it was pleasant to swim even if it was November. Very relaxing place to just lie down and watch the "water dance and light show" that goes on all day. You can meditate there and just waste away hours relaxing. In my opinion, the best indoor pool on a cruise ship for relaxing and floating. THE BAD: From a service point of view they admittedly really disappointed me. The majority of the staff were super friendly as we have come to expect from Celebrity but there were a few cranks on board (Tuscan Grill assistant Maitre D' was horrible and her boss, the Maitre D', was so fake in his attempts to be pleasant to cover for her that and avoid a poor rating on the evaluation sheet that it just pissed me off even more). The Spa personnel spend most of their time pushing products even after you ask them not to. So after burning $200 on a massage or facial, you end up leaving more wound up than when you came in. When we complained, the spa manager actually defended their aggressive sales practices and said it was for "our own good" that they push these products!!??!! So avoid the spa unless you like a 1hr sales pitch that you "pay for". We were in a sky suite which comes with butler service and regrettably our butler was having a bad cruise. I must preamble that we have stayed in the sky suites many times before so we know what to expect. He constantly made mistakes with our breakfast order, forgot to bring utensils and napkins and often needed to be asked twice to get things done. He was friendly enough, just not on the ball. It was the little details that were missing. We had wine delivered to our room as a bon voyage gift, but there were no wine glasses stocked in our bar (or any glasses for that matter). We were never asked if we wanted canapes in the evening and none were ever delivered (I could have asked but honestly forgot...although it should have been an automatic thing to deliver). Our balcony was never cleaned so salt built up on everything until I had enough and cleaned it myself and then complained (this too should be an automatic thing). On our final day they started cleaning our room the night before. We came in from dinner to discover that our closet was cleaned out and reset (this was a problem as we had personal items in there that were taken away...and eventually pulled out of the ship's trash after we called the butler to complain...again). Embarkation was a nightmare and the worst I have ever had. There was one person to direct 3000 guests who all seemed to arrive at the same time and she was overwhelmed. Her reaction was to make people go and sit in a separate room until the lines cleared out instead of actually directing us to the right line. Some people actually sat there for 2 hours until they got fed up and left the room only to discover than the lines had since cleared out and the ship nearly fully boarded. I ignored the directives to sit down and found my line. It took about 45 minutes to check in as there were only 2 people checking in our line...yet 6 to 8 in all the others. Not sure how they figured that one out. The next day when we returned to the ship we were met with a very long line on the pier to re-board. We waited 50 minutes in line to go through the port security check (x-ray and metal detector) and then were asked to line up once more on the ship to again go through an x-ray and metal detector. What was the point of that? You leave one check point; walk in a secured zone and on the ship into another check point. Then there was the "explosion" on day 4. We all heard a loud boom while having diner and the ship shook for about 5 seconds. We were puzzled but figured it was thunder as we were sailing through a storm. We missed a port of call due to the explosion that was explained away as a "false alarm" and that the engineers felt it was a faulty alarm...but in case, they were operating at half speed as a precaution until they can check it out. As a result our itinerary had to be modified due to the reduced speed. Turns out it took 8 days, a technical team from Celebrity to fly to the ship, spare parts and much explaining that everything is ok by the Captain to fix this "false alarm" that shook the ship with a loud boom. Just admit it, your engine or your propeller assembly blew up (not literally but you know what I mean). We have 4 of them so no big deal. Next time be honest and tell us. Finally, as Elite members were invited to various cocktails as an appreciation for our loyalty. I stopped going after 3 nights as the wait staff was useless and ignored us, never smiled and just hid in the corners and talked to each other. I had to run after them to get a drink and they never bothered to ask if I wanted another when they came to clean the table off with their nice frowns. When you combine the mis-adventures in our stateroom, the spa, the mystery explosion, and bad appreciation cocktails our overall experience fell well short of what we know Celebrity can do. I believe that they will fix these hiccups with time, but until then, I will probably stick with the other S-Class ships that in my opinion offered better overall service and quality. Read Less
Sail Date November 2012
If it wasn't for the people I was with, I would have left this cruise mid-way and flown home. I would have had MORE fun! Let's start from the beginning... Firstly, I was traveling in a group of 6 people, ages 29-70. This ... Read More
If it wasn't for the people I was with, I would have left this cruise mid-way and flown home. I would have had MORE fun! Let's start from the beginning... Firstly, I was traveling in a group of 6 people, ages 29-70. This review is the experience we all had combined. 4 out of the 6 people were Elite members and have cruise a lot, the other 2 are fairly new to cruising. In this review, you will get all perspectives. Let's try to get some good things at least stated first.. Embarkation: This was pretty straightforward. We arrived in Venice, Italy, got to the port (via our own transportation) and it went FAIRLY smoothly. I say fairly because it looked pretty messed up in the other lines, but since I am an Elite member with Celebrity I was able to go in a separate line. The newbie to cruising wasn't sure what was going on, I think she assumed the chaos of people was normal. The Ship: This IS a gorgeous ship. Everything was clean from the cabins to the main areas and dining. The were sanitizing everything and even gave you sanitizing gel every time you entered the main casual dining upstairs. From artwork, to the shops, casino... just stunning. The Cabins: Gorgeous Cabins. We had a total of 3 cabins between the 6 of us. 2 SV categories (sunset veranda's at the back of the ship) and one Suite Category (also at the back of the ship). We liked these balcony rooms as we could see ourselves sailing away from the ports (for the most part) and could watch the sunsets from our balconies. The size of the room was fairly large compared to other cruises I have been on. There was no real storage space which I found odd. There was only one area with plugs, 2 outlets total. This also did not make sense! The bathroom definitely seemed bigger than any Royal Caribbean cruise I have been on (fyi i have been on every class ship on RCCL except the Oasis class). The Balcony was a decent size as well. For the most part, you have to remember you are on a ship, and you cannot expect huge staterooms without being in a suite. The suite that 2 of us had was beautiful! It was also situated at the back of the ship, and it was MUCH larger than the SV category. It also had its own butler that would always bring food, chocolates... anything that you really wanted. The bathrooms were also huge. The suite bathroom had an actual tub/shower combo that I have never seen before on a ship! Nice touch, especially the rain shower! One side note: Our Stateroom Attendant left our door open once to our stateroom which was unacceptable. He also left our Balcony door open TWICE... and the separation between my balcony and my neighbours was broken. This is UNACCEPTABLE. For a cruise that was on it's 3rd journey, I'm shocked the ship is falling apart. Entertainment: This cruise LACKED entertainment. Not only this, but it NEVER started on time. It was always about 10 minutes late. It was 14 days, where only 3 of the 14 days had actually good entertainment. The Magician (which i unfortunately personally missed out on for reasons you will find out later in the review), the Comedian, and the last dance show nearing the end of the cruise. The other dance shows and acts that we had were horrid. All 6 of us, along with a lot of people left the shows because they were too painful to sit through the full hour. Cruise Director: "Terrible" doesn't even seem to properly describe this cruise director. He was NEVER at the shows, NEVER had interaction with the passengers, NEVER around! One of us actually saw him walking on the ship, we said hello, he didn't even respond. He was rude, and all he cared about was being on his cell phone. He never once cared to interact with us passengers, nor even make himself visible at the shows at times! What exactly is his job again?? I'm sorry, does the Celebrity Cruise Director application require "good knowledge and use of cell phone and texting"? Because that's all I saw him do while I was running to a show. It was maybe 5 minutes after the show SHOULD have started (as I mentioned before, it started late, so i actually was perfectly fine coming in 5 minutes late) and walking towards the theatre I saw the Cruise Director on his phone (yet again) right outside. Well, would you believe that he didn't even come on stage that night to introduce the act? Nope! What the heck was he doing outside the theatre?! What the heck is his job? Captain: CLEARLY this captain has his own fan club... If you sat in on his little speech about his "saving of the passengers"...you could vomit. I personally watched this on TV as I had something else to attend to, but 3 of our party sat in so that when the q&a period came we could talk to the Captain about our problems. Let me first tell you what happened: On this cruise, while at dinner actually, we heard a loud bang/boom. The next day we found out that we were no longer going to our port of call because one of our engines stopped working. Well, first it was our engine, then it was our propeller, and then the Captain told us everything is fine (when clearly it wasn't because we never got to our ports on time!) Not only that, but there are advantages of having a cabin at the back of the ship... you can see if the engines are working! Well... one engine was working... the other one was fluttering. The Captain never updated us at all on what was going on, and he was never honest about the situation. SO... when this q&a opportunity came up, we had to ask what the heck was going on and why NOBODY would tell us the truth. He beat around the bush and didn't want to answer our question straight on. He is a TERRIBLE Captain. I don't care that he saved passengers, I care that I am not LIED to. That he tells us the TRUTH, and that he tells us what the heck is going on! He thinks he's all clever by using Ship terminology to try and say "I never said we had an engine problem!" ... yeah, well we aren't idiots, we can see the engines working or failing from our cabins.. BE HONEST! A full day would go by without even letting us know the progress of fixing the problems! This is NOT how you handle a situation like this. Not only that, but if we were in our staterooms we would have to run to the outside every time he would make any sort of announcement as he NEVER announced them in the Cabins. I mean... don't you think it's kind of important?! I never once was on a cruise ship where if there was a problem it wouldn't be announced in the cabins. If the cruise ship was sinking, would we have to run to open the cabin doors to hear the announcement as well? Just downright wrong. This Captain by far was NOT good. Continuing another little story that is related to this.... We stopped at Athens, Greece and were given an extended time there since we had "engine" problems. We were told to be back on the ship by midnight. Well, 4 of the 6 of us were out in Athens at night enjoying ourselves and at least getting a night experience there while we have the opportunity. We were very disappointed to have to be back by midnight as we did not want to leave. Well, the ship never left until 4AM! We went downstairs by 1:00am and asked what's going on!? We even called Guest Relations. Everyone said they could not tell us when we would be leaving. I did not have to end my fun time in Athens to be back on the ship to do nothing. At LEAST if you are going to leave later, give us the opportunity to stay later in Athens! The gangway was still out even at 2AM! They wouldn't let us off the ship, but yet they were letting other people on till 4AM. NOT RIGHT! They were not leaving on time for over half the trip. We would rush to be on time to find out we didn't need to stress ourselves out in the end. Shore Excursions: We had a HUGE problem here. We took the 4x4 jeep tour in Malta. What it says on the information sheet.. FALSE! It is ALL wrong. What a terrible terrible excursion. Do NOT at any cost take it! EVEN IF SOMEONE PAID YOU!!! It was a ride from hell. We were 6 people in back of a pick up truck that was driving at high speeds like a crazy mad man, i almost fell out of the truck! It was also cold and windy that day.. none of this was taken into consideration. I guess the drivers' lack of knowledge of how fast he was going (since his speedometer was broken and remained at 0) and his flapping of his door which never locked properly, and broken seat belt was his excuse?.. yeah. The driver could have spoken English.. that would have been nice. It literally was a 3 hour ride of sitting in a crazy mad man vehicle in the freezing cold. No guide was given on the tour as the driver shut off the radio with the only English speaking guide talking on it as apparently we eventually would "not be able to hear it anyways!" ... All the cars in this excursion had the same issues and when we went to celebrity shore excursions to complain, all we got was a half refund. NOT ACCEPTABLE. Like I said before, I wouldn't take this excursion if you paid me! Dining: The food - FABULOUS! I rarely find now a days that the food in the dining room is great, and this was just outstanding! I must commend that. We did have a few issues though. Firstly, the first day they screwed up our reservation and put all 6 of us at separate tables. This was not fixed much as they couldn't find us a table of 6. They decided to put us at select dining. Well, once we went to select dining, the first 2 days were terrible! We sat there for maybe an hour before we even got served or handed menus. When we complained for the 2nd time as we all were at this point very annoyed, they begged us to come one more night, told us they would switch our table and put us in good hands with another server. After this was done, we were treated AMAZINGLY. Our server, Melvyn, was just outstanding. We all could not have had a better experience with him. It was him who made us stay at select dining for the remainder of the cruise. There are no words to describe how great and attentive this man is. Spa: We used the hair salon and got manicures at the spa. The manicures I find are overpriced but they did a great job. I didn't use the hair salon personally, but the person in my group who did I believe liked it. Her normally curly hair looked amazingly straight. The one problem I encountered was that the lady was late to take me about 20 minutes for my appointment. Activities: Non-existent would be the appropriate way of describing activities. When we got stuck on the ship at an extra sea day because of our "engine" problems, we all dreaded it. There was nothing. Literally nothing! Aside from all of us being nauseous that day because the stabilizers were off and the ship was rocking like crazy, we had no activities to attend to and we all just sat miserably staring at each other upstairs at the 14th dining area. Bored. This was also the same for the other 2 sea days that were normally scheduled. I could not believe the lack of activities on this ship! Did they think the people on board were all in walkers and wheelchairs that no activities were scheduled? Do they think that people in their 50's, 60's and 70's just like to sit around and fall asleep? I can guarantee you that everyone in my group, ages 29-70 were ALL BORED. We begged for activities! Aside from the day we were all nauseous and terribly sick from the rocking we were all wanting to be a part of something! Overall, what made this trip remotely great was because of the people I was with. We had to make our own fun when the cruise did not offer us this is any way. Had all these problems never happened, this trip would have been superb. It's sad that there were these issues because this ship does have potential... it just really REALLY needs to improve in service, activities, the Captain, cruise director, and entertainment. I felt so bad when I heard the Transatlantic cruise (the one that followed ours) was missing the Canary Islands because of the still ongoing problem with the engines [that, may I say, the captain once told us the problem was fixed (lie!)] because this meant they would now have 9 days at sea instead of 7 days ... I would rather swim the transatlantic ocean than be on that ship for 9 sea days! What horror they must be encountering.. Read Less
Sail Date November 2012
Sailed from Venice, embarkation was extremely fast and efficient. As with all the other Solstice class the layout and decor of the ship was exceptional. The new Sunset Bar was very nice if not a bit chilly in the evenings. ... Read More
Sailed from Venice, embarkation was extremely fast and efficient. As with all the other Solstice class the layout and decor of the ship was exceptional. The new Sunset Bar was very nice if not a bit chilly in the evenings. Entertainment was excellent with probably one of the best resident theatre groups that we have seen. The guest entertainers were also of high quality. Only disappointment with the whole entertainment programme was that once the main show had ended there was very little going on for the under 40 age group, felt like the Sky Lounge could have featured maybe some comedy or more live singers. The reflection unfortunately suffered with propulsion problems throughout the cruise which slightly affected the itinerary with Rhodes being missed and arriving late in other ports but this did not spoil the enjoyment of the ports visited. Food was of the usual high quality especially in Tuscan Grill and Qsine. Could not have chosen better weather conditions for November. Thought drinks prices were very inflated eg bottle of Pacific Rim Riesling $40 on ship $13 in the US. Overall brilliant cruise and would definitely recommend anybody to sail on her. Read Less
Sail Date November 2012
We have cruised several times before with different cruise lines. Celebrity is until now our favourite cruise line. We took two consecutive cruises: one from Venice to Barcelona and the other one from Barcelona to Miami. Below is a ... Read More
We have cruised several times before with different cruise lines. Celebrity is until now our favourite cruise line. We took two consecutive cruises: one from Venice to Barcelona and the other one from Barcelona to Miami. Below is a review of our positive and not so good experiences during both cruises. Hotel in Venice: We have stayed at the NH Manin which is located few steps from the Saint Angelo water stop. Location was very good. The hotel itself was OK but nothing special despite good reviews. We have stayed 3 nights in Venice previous to our cruise. We had the chance to see Venice-center flooded. This was an interesting experience for us, but we felt sorry for the Venetians who, although used to it, were not amused. Embarkation: We found embarkation in Venice absolute chaotic. Nobody seemed to know exactly how to cope with the large amount of people. There was a joung girl from Celebrity requesting for passengers to wait until the ques get smaller. Although many passengers did wait for a while, they soon realised that they were going to wait for hours because there was not an organised system to deal with the waiting passengers. It took us about 2 hours to be able to board. There was a similar lack of organisation in Barcelona (our first port for the second cruise). The ship, cabins and public areas The Reflection is beautiful. The cabins and closets are small, better suited for short trips but not for long journeys. Our main problem was that next to the bed there are no drawers. Many times we ended up looking under the bed, because our glasses, watches or other small things put on top of the tiny furniture next the bed felt during the night. Many passengers have commented already on the reduced size of the sky lounge. We agree that this is a pity. Our main concern is however, that we did not found the dancing spot located next to the guest relations a nice place to dance. There were always people walking through, specially the ones using the stairs. Also on formal nights, the photographers occupied one part of the "dancing floor" making it more difficult to dance. Other venues on the ship, we found very nice. We have absolutely loved the art works displayed all over. We have enjoyed the spa, the solarium and the swimming pools. We have also appreciated how clean all the areas were. We both felt very comfortable and did not have the feeling of places being too crowded. The crew, staff and fellow passengers: We have enjoyed talking with officers and crew members several times. The captain Nicholas Pagonis made a professional impression. The ship had some technical problems during the first leg of our cruise and we did not receive enough communication about the problem and solutions. This should have been better. We are not sure if the insufficient communication was the captains mistakes or that from headquarters. In any case we felt safe with captain Pagonis, his officers and crew members. We wish to praise the work of people working in several positions. These are Chandru ( captain club host), Anna ( next cruise sales office) , Edwin and his assistant ( please forgive us for not knowing your name) who were our cabin attendants during the first leg of our cruise, Roman and Reynaldo (our cabin attendants for the second leg) and Martens and Edelbert our waiters during the select dining option who took. To all of you a big thanks! We have enjoyed meeting other cruise critic members, who we met in other cruises. We have also made new friends with passengers from different countries but specially German speakers. Unfortunately there were also some impolite people on board, but we will forget those soon. We appreciate the efforts of cruise critic members Linda, Kasie and host Joe, who in one way or other have contributed to our get togethers. Ports of call: We had wonderful experiences fast in all ports of call. Only in Kusadasi and Malaga we met people who were not so friendly and eager to sell ( the latest specially in Kusadasi were some unfriendly people made so a frustrated impression because they said this was the Iast ship of this season and cruisers were not buying). We do hope next time we come we will have better experiences in those portsSummary: We had a wonderful time on board the Celebrity Reflection. We have enjoyed the ship, the ports of call, the service, the food, meeting old and new friends and just doing as much or as little as we wished. We will not hesitate to sail again on board the Reflection if the itinerary suits our needs. In the mean time we will continue to cruise. Read Less
Sail Date November 2012
Here are some thoughts. Pros Most beautiful ship we have ever been on. Captain Nick is awesome & very friendly & approachable. Almost a smoke free ship. Staff & crew very attentive & fun to interact with. Lawn ... Read More
Here are some thoughts. Pros Most beautiful ship we have ever been on. Captain Nick is awesome & very friendly & approachable. Almost a smoke free ship. Staff & crew very attentive & fun to interact with. Lawn Club restaurant the most fun & entertaining ever. iLounge is a Apple store with excellent prices. Captain club drink tickets. Allows to visit almost all the bars & lounges. Excellent staff & equipment in the fitness center with lots of activities. The Oceanview restaurant is excellent and staff really go out of their way to help. Cons DOGs Have no place on a ship at sea, really. I saw 5 on our 4 week cruise. Premium drink package way too expensive. You could never drink enough to equal cost of $14.00 per day unless you are breaking the single person rule. This maybe why it is so high. Cost of some speciality restaurants a bit high at $40.00 per person. Excellent food & service but too expensive. Back to back two week cruises are exactly the same even though we had different destinations. This was disappointing. Same shows, food and specials. Suggestions Add morn movies in the Celebrity Central Less paper receipts & printed papers. Offer off line via iPad, iPhone or touch & tv. Use the technology. Take a look at the wall computer on Freedom for daily activities & updates. Makes it easier to plan your day. Less paper. Need clothes line in the bathrooms to hang wet cloths like swim suits. Fire proof doors are noisy and heavy. Banging doors cause walls and pictures to fall. Try using mineral wool as a fire retardant. 3 hour rating by ulc. Contact Metl-Span in Lewisville, TX Consider another level to Captain Club and Elite members. This cruise had over 2400 members. Need a Gold level. Read Less
Sail Date November 2012
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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