Since we are diamond RCCL folks, we were looking forward to at least the same type of customer service on a Celebrity ship, but that was not the case. Hardly a day went by that wrong information was given to us by crew members, which caused us great inconvenience.And we were told many times that no one knew answers to our routine questions.No one made an effort to find answers, either. In Venice, ...
We go on a couple of cruises a year. We've been on the Summit before and previous to this cruise we were on the Constellation. Celebrity is our favorite cruise line. However, this cruise just didn't come up to the standard we had experienced on previous Celebrity cruises. We chalked it up to poor hotel management.
Embarkation in Venice: Since part of our luggage stayed behind in Paris and we ...
We cruised the Mediterranean Legacies itinerary on Celebrity's Summit sailing October 17-30, 2009. With it being our first time in Europe, we were greedy for as many ports of call as possible, and we booked the ship's shore excursions at many of the ports. By the end of the second week, we were exhausted, and WHEN we do this sailing again, will be a bit less adventurous in the ports and may stay ...
Apologies for what promises to be a very long review! First up I will say that on the whole we had a great holiday - but it could have been much, much better. Probably best to start with what we did like, before starting on the negatives!The staff were mostly fantastic, and the service was usually first class (however the promise of being called by name never actually happened - our cabin ...
BACKGROUND: My husband and I are in our mid to late 20s, and this is our 6th cruise, the second (kinda) with Celebrity. We tried this same cruise in June 2007 on the Millennium, when we had a disastrous incident with the known bad-actor pod propulsion system. The cruise was cancelled early, and we were given vouchers for the full value of the cruise. This Nov 2008 trip is the "do-over". Our ...
Background: We took a standard balcony. Married, early 60's, with numerous annual cruises on multiple lines from Carnival to Seabourn. We selected this cruise for the itinerary, not the ship or line. Short version: Celebrity remains and excellent choice in the so-called "mass marketing" cruise lines. Positives: Service and guest care, room, and itinerary. Negatives: Dining room closed for ...
Summit, August 3, 2008, Venice to Barcelona.
Disregarding nearly every form of airline screwup known to man, the cruise was outstanding. The ship performed perfectly, the crew was very attentive and the ports were each very interesting in their individual way.
The good:
Unless otherwise indicated below, everything was good!
The Summit is a great ship, and the major onboard facilities all ...
We're in our 20s and it was our first time to Europe. The ports are very intensive but very worth it. Its only intensive if you want it to be, we wanted to see everything so its more tiring for us but very fun. If you want more info, you can go into Boards, Roll Calls-Members only (Just register real quick, Roll Calls-Summit (under the Celebrity Connection tab), click on SUMMIT *** -- May 23, 2008 ...
This was a great cruise with very friendly staff.We had an ocean view stateroom for 3 people and it was very clean but a little small. The washroom was on the small side but it was good and clean. Dining was great! Our waiter was very nice and very patient. Our sommelier was pretty good as well. The food in the main dining room was very good but the soups were not as good. The desserts are a must ...
Cruise Review Celebrity Summit 6/16 - 6/28/2008
My wife, two children (boy age 20, girl age 17) and I sailed on the Celebrity Summit on June 16th, 2008 from Venice to Barcelona. This was our first cruise on Celebrity, but we are experienced cruisers. We have sailed five times on RCL, twice on Disney and once on NCL America. We were fortunate that Celebrity gave us credit for our past cruises and ...