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7 Venice to Europe - British Isles & Western Cruise Reviews

This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of ... Read More
This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of us. The closet was spacious, but a tad dark on the floor. Found our shoes always messy. Wish we could have found a better way to store about 12 pairs. The bed and linens were very comfortable. I like having a normal bed with normal corners, unlike some other ships that like to round off the bed edge, which makes it feel smaller. It was nice having two TVs, refrigerator, hot water kettle and Illy coffee maker with pods. The balcony was comfortable with two loungers and stool. Lovely having a tub rather than some sort of space age shower tube, but prefer not having a shower curtain. Grills: We loved having a pre-dinner drink in the Grills Lounge, prior to our Princess Grill dinner. Wait staff in both were wonderful. Tashar, our waiter, and Daryl, his assistant were very nice. Our table for two was placed in a wonderful spot in the middle section, not against the wall nor against the window. We liked being able to see the dining room without feeling compressed, and loved being able to see the horizon nearly from one end to the other. Can't necessarily do this sitting right at the window. Our sommelier was quick, efficient and helpful, not too chatty but never ignored us. The food and menus were interesting. We really didn't have a bad meal or course. We do like having our soups and salads, and the Grills didn't let us down. I did ask for mash potatoes one night and Tashar obliged without a problem. Desserts were tasty too. Lido: We tried the Lido for breakfast the first morning on the ship. Horrible! I asked for an egg white and one egg yolk omelet and the cook seemed confused. He added the egg yolk when the omelet was nearly done, so it was similar to having an omelet with this random over medium egg piece mixed in. Bacon was WAY TOO SALTY! The hash brown potato triangles were good. The overall options were not that great. We ventured in one day for lunch and found options really disappointing, and chose room service. After that, we found breakfast, lunch, tea and dinner just perfect in the Princess Grill. Overall ship: I seem to recall the Cunardia was more extensive 10 years ago, so perhaps with the recent refit, they reduced all the memorabilia, which is so fascinating. We thoroughly enjoyed the Chart Room for morning coffees and a pastry treat. We did purchase a 7 day spa pass, which was very well worth it. Loved sitting in on the art lecture in the gallery; heard some interesting tidbits about various artists. Another favorite for us was an after dinner cigar smoke in Churchill's for my husband. We had a couple Grand Marniers too. We typically had the room to ourselves, which is very nicely appointed, but service a bit slow and unreliable; the waiter also doesn't really know how to cut a cigar tip. We never felt any crowding issues anywhere at any time on the ship. We enjoyed the Lion's Pub twice for lunch, the fish and chips were very crisp and tasty. Utilized the launderette a couple times without any issue. Any negatives? Not really. Just wish the wi-fi was free or were allocated some free minutes. I also wish the "alternative dining" was gratis, as it was 10 years ago. I know the chefs make wonderful Indian dishes, and since we were in the Princess Grill, it really didn't make sense for us to pay more for another dining option. While our waiter mentioned I could get something of Indian cuisine, but without a menu or options to read/see, it's hard for one to request this. The ship, which is very hard moving vessel to keep up, fighting people and sea salt wear and tear 24/7 is a task unto itself. The ship's condition was just fine, and things, surfaces, carpets all clean. We cannot complain about drinks either, as we had a drink package, albeit we may not have got our money's worth, but it was nice not having to worry about budget. We did not abuse, waste offerings or order things we really had no intention of drinking. We did bring three bottles of wine to dinner, and found the $20 corkage fee ($17 + 15% tip) reasonable. Misc: The Entertainment Director was extremely boring, hard to understand and not really interesting to watch on the ship's TV station. Where is Alistar?? We need him back! He was wonderful. He provided great tips about the ship, ports, fun details for the day and his show opening song was Bill Wither's "Lovely Day". How can you go wrong? Not to mention he was everywhere on the ship! The current ED looked like he partied way too hard the night before and his interviews of dancers and show people was so not interesting. And we never saw him anywhere on the ship. And honestly, no one cares to hear a reading of who's birthday it is today; put it in a graphic, don't read it. Poor production quality. Tours: We wish we had just another 30 to an hour in Taormina. What a lovely town! And this could be done, as we had to come back and not much to do in the port side portion of Messina. The Roma Train was a great comfortable way to transfer from CV to Roma, and it was a train all to ourselves. But suggest that the tour guides coordinate a better way from the bus to the station, as we were walking through some back alley, ghetto parking lot areas. Our tour on Korcula was cancelled due to inclement weather. anticipated in the early afternoon I give kudos to the Captain, as he still made the Korcula stop for a few hours, with a high noon departure, but could have easily said no and bypassed it altogether. It was nice to walk around the quaint little town. Dress code: This was one part that always trips folks up, but in the end, everyone looked nice, dressed as best as they could and no one that we saw bucked the system and looked to stand out for negative reasons. Cunard, please don't change this standard. We are looking to repeat another Cunard adventure, and not wait 10 years to do so. Our Grills experience spoiled us, but did offer some nice luxuries that we want to repeat again. Read Less
Sail Date September 2018
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had ... Read More
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had formal and costume ware, although we were not particularly taken with the balls. If you like to dance, you'll quite like all of that. We did enjoy the spectacle. We choose this particular cruise because we were in Europe for business and this itinerary fit our schedule and went to new places for us. The overlapping of cruises as Cunard does gives it more flexibility although we lost some people we were friendly with halfway through. Food was English, but mostly in a good way. I ate a lot of Stilton cheese. Service was also English and that was excellent. We stayed at the Princess Grill level, which is a bit better than sky suite level on Celebrity in my opinion. The rrom size is similar, but the dining and lounge access is better. Read Less
Sail Date September 2018
We booked last minute, suite 7044 in Queens grill. Some aspects of cruise were excellent. The suite was a good size with large balcony and new balcony furniture. The much hyped refit did not include cabin furniture, our coffee table was ... Read More
We booked last minute, suite 7044 in Queens grill. Some aspects of cruise were excellent. The suite was a good size with large balcony and new balcony furniture. The much hyped refit did not include cabin furniture, our coffee table was damaged on the edge for instance and clearly not new. Just a detail. We had a very nice cabin steward (butler). The in suite fridge and free bottle of Bells and replaceable white wine was good. We also had champagne and fruit in the suite. Linen and towels were lovely and all kept spotlessly clean. The canapés were so bad we stoped them after second night. WHY proved 5 canapés for two people? Anyway the cold bits of toast and topping were uninspiring. The Grills guests have private sundeck area. There's very limited shaded bits and no attempt to check on towels left hours on sun beds. When we went to move a bed into the shade the deck Stewart's removed towels but made no effort to bring replacement. He walked round offering drinks but did not tidy up beds eats and did not put clean towels on the beds. Many of the beds were Ben so that they rocked from front to back as you got up. There is a very small outside downing area avail for lunch only, why not dinner in hot climate, even if pre booking needed? The one dance show we went to was poor. It stopped suddenly when we did a pronounced lurch and keeled over a number of degrees (officially 5) but it felt more. The dancers rushed off and audience fled! We were glad for an excuse not to watch any more. The service in the restaurant was excellent. Breakfasts were good but other food mixed. Steaks could be tender or not, Dover sole meunière, pre ordered came as a very dry cooked fish over which a thick bron 'meunière ' sauce was served. Pre ordered rack of lamb was very tender. The lido was always busy but clean. Again one day superb rare beef, one day very well cooked not so good. Embarkation in Athens was very quick, we were taken in small coaches and got there first. No real greeting as we boarded, just pointed to our cabin. Our butler welcomed us and unpacked for us. My sisters butler said he was just finishing so could not unpack. Not major issue but we were late in the evening and it is a boasted service. Read Less
Sail Date July 2017
Looked like good value. The dress code was to restrictive. The meals in the buffet were better than in our restaurant. The staff never looked happy as if they were being watched all the time and were not allowed to be social with ... Read More
Looked like good value. The dress code was to restrictive. The meals in the buffet were better than in our restaurant. The staff never looked happy as if they were being watched all the time and were not allowed to be social with quests. A number of times in the Lido (buffet) staff were disciplined in front of guests - not the done thing. The in-house entertainment was average. The Blue Jays were fantastic - other acts were OK but not to the standard experienced on other cruise lines. They seem to cater for the age group above 70 which is not a problem but a balance for younger age groups would be more appropriate. The ports of call were great except Sarande - a complete waste of time. An additional Greek island would have been better. Our cabin was good and the cabin steward great. The on-board internet service was expensive and slow. In this day and age of technology it should have been much better - I suspect it was a money making exercise. I doubt we will ever go with Cunard again. To stuffy and formal. Read Less
Sail Date July 2017
Having been on the inaugural cruise of 'Silhouette' last year out of Hamburg, we were expecting great things from a 14 night Eastern Meditterranean cruise on 'Reflection', beginning in beautiful Venice, with a really ... Read More
Having been on the inaugural cruise of 'Silhouette' last year out of Hamburg, we were expecting great things from a 14 night Eastern Meditterranean cruise on 'Reflection', beginning in beautiful Venice, with a really good itinerary, and ending in Barcelona. We had a good Celebrity Reflection organised boat excursion around the Venice lagoon and islands with a very good commentary, on our first full day, before setting off towards Dubrovnik. We took the bus into the old town and had a lovely walk around this jewel of a city, before leaving that night heading towards Rhodes. The weather was not too kind to us and we were buffeted by continual very strong winds and rain, and at around 7.00pm there was a very loud bang and 'graunching' noise, on the starboard side of the ship, followed by the ship shuddering. We immediately looked out over our balcony at the aft of the ship and saw that instead of leaving two white wakes behind the ship, we were down to one, and checking on the navigation channel on our TV screens, our speed had reduced hugely! Bearing in mind that we heard this from Deck 11 on the ship, then it was fairly clear that something major had happened to the starboard engine pod or propellor. We expected some kind of an explanation during the evening, but explanation came there none!! That evening, we were treating ourselves to dinner at the Tuscan Grill, and during our meal we became aware that the remaining engine pod went silent too, (not accompanied by a bang this time!), but it was only for about 20 mins., and then the engine noise and vibration began again. It was not until the next morning that the Captain deigned to tell us that there had been a technical problem with a switch and that because our speed was reduced, we would NOT be visiting Rhodes--a huge disappointment. And this was our disappointment---the fact that the Captain was not honest about what the problem had been and what was going to be needed to cure it----for our whole cruise! We finally arrived in Barcelona, still being pushed in the main by the port propulsion system, and although we had not felt that the ship was in any danger at any time, I would NOT have wanted to continue across the Atlantic without a properly working ship.Fully operational ship. Why, oh why, we're our requests for information ignored. Why was the Captain 'economical with the truth' . His attitude merely encouraged the hundreds of different stories that we're circulating around the bars and dining rooms. I was amazed at how much dissatisfaction there was amongst so many people. Dissatisfaction with the motion and vibration of the ship,(certainly noticeable at the aft of the ship---we had practically the same stateroom on Silhouette, and experienced NONE of the vibration that we had to put up with for nearly all of this trip---despite crossing the Bay of Biscay!); dissatisfaction with the 'cruise director' Nick Weir, his attitude really annoyed many Americans , and we found his constant insistence that we 'showed our appreciation' more than a little irritating; dissatisfaction with on board shore excursions---they cancelled one of ours-----again! Good things: Reflection is a lovely ship(or will be when she is sorted). The staff in the bars, cafe al Bacio, waiting staff and sommeliers were all superb. Stateroom care not quite as good as Silhouette, which was a shame, but the mattress was less comfortable than on Silhouette, so did not sleep well. Food excellent,especially Murano.Shows often very good, as were some of the lectures. Used the gym 3times---very good. Had a wonderful manicure in the Beauty Salon, by a very proficient girl. Really bad things:Guest Relations!!!! They would listen, note down, and then ignore!!! Shore Excursions: too quick to cancel! Have not yet received any account of how our Premium Package was spent, despite being promised! All in all, we will think hard about whether to take another Celebrity Cruise as we don't want to be further disappointed. Read Less
Sail Date November 2012
My sister and I booked this cruise because of the price, then we started reading the reviews and got a little worried. As always, the embarkation process is long and full of sales pitches. It was a cold, rainy day in Venice, so ... Read More
My sister and I booked this cruise because of the price, then we started reading the reviews and got a little worried. As always, the embarkation process is long and full of sales pitches. It was a cold, rainy day in Venice, so standing outside to leave your luggage and get preliminary paperwork was not fun at all. The Musica was tastefully decorated overall. Our cabin was wonderful and we loved having the balcony to sit in private and just hang out. On my other 2 cruises, our cabin steward became familiar, on the Musica, he was like a ghost. He would speak but was not overly friendly or helpful. It was nice that they provided shampoo and body wash in a dispenser in the shower. The bathroom was typical and had good lighting. There was good lighting in our cabin and a couple of nice large mirrors so you could put makeup on while not in the bathroom. The food in the dining room overall was good and of good quality, presentation could have been a little nicer. There were only a couple of meals that they had olives and unfamiliar fish in everything and I ended up getting one of the always offered entrees. I'm not a picky eater, and actually pretty adventurous except for fish. Breakfast was a little disappointing because they didn't offer Eggs Benedict at breakfast, but offered it at lunch one day. Also the eggs were cooked at a high temperature which made them tough. I dislike the water & drinks policy, American and Canadian passengers get vouchers for 1L of water at a meal other than breakfast, 7 vouchers per cabin. You don't even get ice water or iced tea at any meal other than breakfast. Our waiter, Junaedi (sp?)and the assistant waiter, were terrific. After a couple of meals, they became intuitive about your needs and desires. We only ate at the upstairs Buffet a couple of times because we found it absolutely insane and crazy with people pushing and grabbing food out from underneath you. Be prepared for line cutting, rudeness and almost being knocked over by some of the other passengers, I don't recall having this issue on another line and my sis, who is a veteran cruiser said the same thing. The funny part is, it wasn't Americans who were rude. Expect announcements to be made in 5 languages, that was actually pretty interesting. Read Less
Sail Date November 2012
we have cruised Ocean Village, Thomsons, airtours and P&O - thought we'd give RCCL a go and I personally was quite excited after reading the reviews. PROs - great food, dining service excellent, good cabins cons- MANY!!!! - be ... Read More
we have cruised Ocean Village, Thomsons, airtours and P&O - thought we'd give RCCL a go and I personally was quite excited after reading the reviews. PROs - great food, dining service excellent, good cabins cons- MANY!!!! - be very careful about your flight times RCCL throw u off the ship as early as 7am -we were in airport 9.30 and flight wasn't until 3.45 (others were as late as 7pm!!!) - friends had hotel in Portugal and had to be off ship by 7am!! DRINKS- extortionate!!! approx £10 for 1 beer & Vodka & diet coke. Trips ridiculous prices-so much so no-one went on them. entertainment- BORING!!! been on many cruise ships and this was by far the worst ever really don't know why people rate RCCL so much - only advantage to Ocean Village is the formal dining Read Less
Sail Date November 2009

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