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Neptune Suite with Verandah
Two lower beds convertible to 1 king-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, floor-to-ceiling windows. Approximately 506–590 sq. ft. including verandah.

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Neptune Suite with Verandah (SA) Cabin Reviews

Sail Date: May 2019
Large, airy, light, with great storage and amenities. The Neptune Lounge offers coffee and snacks and drinks throughout the day. Peter, concierge, gave us first-rate service, including fulfilling most of the transactions we could have ... Read More
Large, airy, light, with great storage and amenities. The Neptune Lounge offers coffee and snacks and drinks throughout the day. Peter, concierge, gave us first-rate service, including fulfilling most of the transactions we could have gotten from the front desk and the excursions desk. (Without the longer waits) Daily service, free laundry, fresh fruit, and a genuine concern for our well-being and safety, the young men and women made our voyage most pleasant! Read Less
Sail Date: November 2018
Despite what we had heard the cabin was very nice and showed signs of having some refurbishing recently. Had a very small TV which was replaced with a larger one in mid cruise. (We had not complained). Also. only one electrical output for ... Read More
Despite what we had heard the cabin was very nice and showed signs of having some refurbishing recently. Had a very small TV which was replaced with a larger one in mid cruise. (We had not complained). Also. only one electrical output for charging phones. As on most HAL ships, all announcements are made on speakers in the hallways and can only be heard by opening the cabin doors. Did not have a separate shower stall which should have been available at this level of accomodation. Read Less
Sail Date: July 2018
Outdated. Only one usable outlet in the (very large) room. Bed, average to poor. Lots of drawers, very few shelves. Large closet difficult for two people to use at one (shared a common mirror/door). 13" TV was comically small. TV ... Read More
Outdated. Only one usable outlet in the (very large) room. Bed, average to poor. Lots of drawers, very few shelves. Large closet difficult for two people to use at one (shared a common mirror/door). 13" TV was comically small. TV reception horrible when it worked at all. Read Less
Sail Date: July 2017
Overall a very nice room; clean and well kept by Dwi. The objections to the room are not directly related to the room but rather the FOUL smells outside our room for three days straight in Bermuda.
Overall a very nice room; clean and well kept by Dwi. The objections to the room are not directly related to the room but rather the FOUL smells outside our room for three days straight in Bermuda. Read Less
Sail Date: June 2017
Spacious, very well appointed, clean, brand-new-looking furnishings, huge balcony, pretty quiet from walls, floor, and ceiling. Some minor fit and finish issues but one huge malfunction,... the air conditioning didn't cool the cabin ... Read More
Spacious, very well appointed, clean, brand-new-looking furnishings, huge balcony, pretty quiet from walls, floor, and ceiling. Some minor fit and finish issues but one huge malfunction,... the air conditioning didn't cool the cabin during our entire cruise. Several times the shower water temperature was lukewarm to cold. Brrrrrr. The toilet flushed! Read Less
Sail Date: May 2016
Décor needs serious updates. Nothing looks new. The bedding is ok but most of the items in the cabin, down to the trash cans and telephones, need to be replaced.
Décor needs serious updates. Nothing looks new. The bedding is ok but most of the items in the cabin, down to the trash cans and telephones, need to be replaced. Read Less
Good, Solid Veendam : Cabin 008
Sail Date: March 2016
Suite 008 is on the Navigation deck (Deck 10) and has, as we discovered later, a major flaw. All Neptune Suites (class SA or SB) are directly under the lido deck but 008 is right beneath the Ping Pong table! We were unaware that ping ... Read More
Suite 008 is on the Navigation deck (Deck 10) and has, as we discovered later, a major flaw. All Neptune Suites (class SA or SB) are directly under the lido deck but 008 is right beneath the Ping Pong table! We were unaware that ping pong players or any size, shape, or weight, could all sound as if they were NBA players. The ship's staff was great in resolving the situation (to a point). All activities around the pool area are supposed to be shut down at 9 PM. That is well and good for the pools, hot tubs, bars, etc. but somehow they neglected to put up the ping pong equipment so it was easy for someone to just start playing anytime they wanted. The first night was bad but once we told the concierge in the Neptune Lounge the situation was cured. Otherwise, it was a nice, comfortable Neptune Suite Read Less
Veendam Review : Cabin 033
Sail Date: June 2015
We upgraded/upsell from Vista Gty to Neptune Suite room 033. The cabin was fantastic! I surprised my wife with the upgrade so I was a rock star! From the size to the amazing balcony for great people watching on Front St...to all the ... Read More
We upgraded/upsell from Vista Gty to Neptune Suite room 033. The cabin was fantastic! I surprised my wife with the upgrade so I was a rock star! From the size to the amazing balcony for great people watching on Front St...to all the perks, comped laundry/dry cleaning.. To the Neptune Lounge was just plain fantastic! The Room attendants Yaya & Sita were top notch, amazing service. And the staff inside the Neptune Lounge were so accommodating. We never experienced any AC issues although several Neptune suites around us did. There were no plumbing issues in our room, although the Promenade Deck did have a foul odor mid-week. Read Less

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