1. Home
  2. Cruise Lines
  3. Vantage Deluxe World Travel
  4. Vantage Deluxe World Travel Cruise Reviews

2 Vantage Paris Cruise Reviews

We just completed a French river cruise, Chalon-sur-Saone to Avignon, aboard ms River Discovery II owned by Vantage Travel of Boston MA. Our experience was extremely poor and would not and could not recommend Vantage Travel to anyone. ... Read More
We just completed a French river cruise, Chalon-sur-Saone to Avignon, aboard ms River Discovery II owned by Vantage Travel of Boston MA. Our experience was extremely poor and would not and could not recommend Vantage Travel to anyone. The average age on the boat was in the mid-eighties, we had two legally blind travelers, about a dozen with walkers, and about 50 with walking canes, few had Parkinson’s, others had dementia, we even had a bi-polar traveler. Yet the elevator was out of order during the entire cruise, no attempt was made by the company to repair it or assist the handicapped folks on the stairs. I am aware of six (6) passengers that fell down the staircase and needed external medical treatment. Vantage Travel should have known that it is a floating nursing home and the elevator safe operation is top priority. The food on board was basic American; we did not have a single French meal during the 10 days on board. Even the pastries were American; donuts and cup cakes. One positive note, we did have wine with dinner; it was not as good as Trader’s Joe but I am sure Vantage selected the best wine one can purchase for under $2 per bottle. The above two items are just the tip of the iceberg; we will never again travel with Vantage Travel - an irresponsible company that should not be in the travel business. Read Less
Sail Date March 2015
Five previous wonderful trips with Vantage. This was very disappointing. First, after a very long wait at the airport to be taken to the ship, we had a terrible two hour bus trip to Vernon. Told that "stuff happens" and the ship ... Read More
Five previous wonderful trips with Vantage. This was very disappointing. First, after a very long wait at the airport to be taken to the ship, we had a terrible two hour bus trip to Vernon. Told that "stuff happens" and the ship was too wide to get through a lock to Paris. A narrow lock was open, but the wider one was broken. Viking and AMA ships were in Paris, the Venture was not. I agree that stuff happens, but the lock had been broken for a few weeks, and still may be. Should have notified us that we were not going to be parked in Paris, so no evening strolls, no Van Goh museum, so nice meals. Had we been notified, I would have rescheduled. Very annoying, particularly since the staff barely apologized. Then, while parked in Vernon twice (heading west, then on the return) we were not even given an informal walking tour of this lovely town. Plenty of history (Rommel's base after D-Day, 12th century fortress, etc. I had to learn about the town by following around a Viking tour-guide. In the past, the tour directors would have taken the initiative to walk us around. The new system of a cruise director and concierge is terrible. Bring back the three cruise guides. Another change is amazingly cheap. Rather than offer bottles of water when leaving ship for a tour, we were told to bring one of the TWO we were given each evening. Two pint sized bottles of water. The hotel manager and tour director were indifferent to customers. The two meals that we were given off site were awful! One meal in a converted abbey was about 45 minutes away, and the food was barely edible. Entertainment was nice. The other off site meal was during the Normandy tour and while we were in a lovely coastal town, they chose an awful, ramshackle place with inedible food, creaky stairs to a second floor vacuous room with cheap wine. A much better idea would have been to give us each 20 euros so we could have had a lovely meal at one of the street cafes facing the nice harbor. On the bright side, the onboard meals were the best on any of our cruises. The wait staff and room porters were terrific. I contacted the director of customer service in Boston, and my complaints were not answered until I emailed Mr Lewis. I was then told that they were going to notify booked passengers who were not going to be based in Paris of that fact. I wonder if they have. Read Less
Sail Date May 2015
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click