10 Vancouver Windstar Star Legend Cruise Reviews

The Star Legend will be in dry dock soon to completely refurbish it and add 100 staterooms. And it need it. Everything was from gently to quite worn. Seals were broken on three large windows in the Yacht Club lounge, obscuring the view. ... Read More
The Star Legend will be in dry dock soon to completely refurbish it and add 100 staterooms. And it need it. Everything was from gently to quite worn. Seals were broken on three large windows in the Yacht Club lounge, obscuring the view. That said, the staterooms were quite comfortable and the house staff attentive. Excursions are extremely expensive. Choose wisely. It’s much more fun to explore charming towns like Wrangell and Sitka on The zodiac tour of Tracey’s Arm glacier was worth it in every way. Food was hit and miss. The hits were lunch and breakfast, and dinner had some poor choices, like a seafood bisque with uncooked seafood in it. The Indian dishes, including a curry bar, were beautifully seasoned. Candles featured fresh salads and fish and meats grilled to order. Overall, for a luxury cruise, we thought Windstar could have done better with the condition of the ship furnishings, and attention to detail at Amphora Restaurant. The staff was gracious and the naturalists knowledgeable. Read Less
Sail Date August 2019
This was our second Windstar cruise following last summer’s Norway/Iceland voyage which was marvelous. Sufficiently marvelous that we invited three friends from NYC to join us this time. We previously sailed once on Regent which was but ... Read More
This was our second Windstar cruise following last summer’s Norway/Iceland voyage which was marvelous. Sufficiently marvelous that we invited three friends from NYC to join us this time. We previously sailed once on Regent which was but decent and once on Silversea which was slightly better than decent. Windstar ran rings around them on both our sailings aboard Legend and Pride. See our cabin review below, it was very good and comfortable but also most expensive suite available. You get what you pay for. My friends had regular cabins (following luxury marketing rules, these are referred to as suites, haha) which they thought sumptuous, comfortable and well designed. This cruise had half-a-dozen naturalists on board, fully credentialed for all things Alaska including flora, fauna — birds, orcas, whales, otters, seals, sea lions, glaciers, earthquakes, volcanos, weather, cultures, and more. Plus, they led many of the zodiac and other excursions so could narrate in real time. This was a case where having an onboard marina on deck 3 made a qualitative difference and enhanced the cruise for many. Because this ship carries only 212 passengers max, we were small potatoes when it comes to the gargantuan vessels you may be imagining. And that’s exactly how we like it! When it comes to Alaska, we were able to cruise where larger vessels (Regent, Crystal, Disney, Princess, etc.) cannot go — right up lengthy fjords to glacier front (Tracy Arms Fjord and Kenai Fjord). Not to mention some of the sweet smaller villages. On a twelve-day voyage we had only two sea days. Food was very good and better than that. Room service meals very good. Coffee uniformly very good. Cappuccino in the Yacht Club was marvelous. Our “crew” of five were mostly delighted and sometimes wowed. Wines — we eschewed drink package and opted for two bottles of wine at dinner every night: the Sokol pinot noir and a sancerre or pouilly fume. The lectures were relevant, excellent, informative and fun. Great delivery with enthusiasm. As for entertainment, we did not go there, we are classical music sorts. Staff was amazingly kind, efficient and on top of their game. Not a snooty nose to be seen. An occasional incompetent in the dining room but that happens. The Captain stood at top of gangway to greet and farewell passengers when boarding and disembarking. He is quite the gentleman with a lovely British accent. Ship environs are comfortably chic, no godawful “art.” Plenty spacious. Yacht club crowded only on the two glacier days and then, only in the mornings. Furniture very comfortable with nary a bulky vulgar barrel chair to be seen. Fellow passengers trended to the fit middle aged, less-fit middle aged and older, some younger folk, and a few in recovery including me (broken leg/ankle four months gone). Plus my beloved Jim the Demented. Meanwhile Alaska is drop-dead gorgeous and fascinating; just exactly the sort of place that lends itself to cruising. We now are motivated to look into a train tour and a Denali expedition. Can’t say how wonderful was Alaska, disvover it for yourself. No, I do not (yet) work for the Alaska Tourist Board. It was a grand voyage, and lovely to travel with our own comfy crowd who like to scrabble and puzzle. For us, Windstar is perfect, the motor “yachts” that is. Read Less
Sail Date July 2019
This cruise went to Alaska. Chose Windstar because of port visits. This is my fifth cruise to Alaska; before this always the same ports. Windstar substitutes smaller towns — Haines, Sitka; and Wrangell. The main problems are ... Read More
This cruise went to Alaska. Chose Windstar because of port visits. This is my fifth cruise to Alaska; before this always the same ports. Windstar substitutes smaller towns — Haines, Sitka; and Wrangell. The main problems are passenger comfort and excessive nickel and dimeing. The ship, in an apparent effort to save costs, is too cold. Most passengers wear winter coats to the longes, casino, and dining rooms. Initially the cabins were also icy, but that has improved thought not toasty. We have been on other cold weather crises, including around Patagonia, and never experienced this problem. Another extremely irritating condition is excessive promotion of products and services including costly liquor packages. Everything is for sale. The crew takes every opportunity to promote shore excursions. The eat more and weigh less seminar seemed to be a thinly disguised promotion for electronic monitoring and sale of a pill package. The fitness facilities are limited, but OK. Read Less
Sail Date August 2018
Star Legend is not suited for Alaska but rather warmer climates. For example the only indoor bar area, the Compass Rose, was so cold at night that they were actually handing out blankets to try and keep passengers warm. Other ships we have ... Read More
Star Legend is not suited for Alaska but rather warmer climates. For example the only indoor bar area, the Compass Rose, was so cold at night that they were actually handing out blankets to try and keep passengers warm. Other ships we have been on have entertainment at night but all Star Legend had was a duo who sang and unbelievably on some nights were scheduled to perform on the open deck at 9.15pm in Alaska! I went up there one night at 9.30 pm and the whole area was empty and the 2 entertainers were sitting in the corner wrapped in blankets. It was quite obvious that Windstars focus was how to extract as much money as possible from the captive passengers onboard, the land excursions were very expensive being 50 to 100% more than what you could buy the same excursion direct from the operator onshore and everything onboard, excluding the food, cost money including the WiFi. On the positive side the layout of the cabins were very good but the showers were warm at best and the "balcony's" are only 1 foot wide ledges. The crew being mainly Indonesian and Filipino were very good as they are on all cruise ships. The itinerary was too long and just focused on the excursions so that we ended up in tiny little towns like Wrangel which you could walk around in less than an hour but we were there for the entire day. Read Less
Sail Date August 2018
Overall- Very good service and excellent crew; highlights were the exceptional nature staff for lectures and tours. Nice introduction to Inside Passage and Alaska small town life. Small ship with interesting guest ... Read More
Overall- Very good service and excellent crew; highlights were the exceptional nature staff for lectures and tours. Nice introduction to Inside Passage and Alaska small town life. Small ship with interesting guest interactions. Service: excellent Food: very good: served dinners, breakfast and lunch buffets Ship: old ship and good condition; elevators; meeting rooms okay. Itinerary: okay; 6 sea days, 6 touring days; 12 days Van/Van. Tours: very good guides; nice 6 person Zodiac; good tour guides. Cabin: spacious, heater and A/C worked; Lighting very good Communications: daily plan delivered, daily orientation talks. Entertainment: 2 duets each day; not a major feature Highlight: 8th floor forward assembly room: Yacht Club Lowlight: 6th floor aft meeting room (cold): Compass Rose -- Spent 3 pre-cruise days in Victoria; took V2V jet boat to Vancouver spent 3 post-cruise days in Vancouver -- a la carte pricing: alcohol, spa, tours-- your choice, you pay for service. Read Less
Sail Date August 2018
We are faithful Windstar clients who have always enjoyed sailing and cruising with Windstar! When we were on Star Legend last summer they announced that the ship would be cruising to Alaska from Vancouver BC. We booked our suite ... Read More
We are faithful Windstar clients who have always enjoyed sailing and cruising with Windstar! When we were on Star Legend last summer they announced that the ship would be cruising to Alaska from Vancouver BC. We booked our suite immediately. Get a balcony for this voyage!!!! Star Legend with its great captain and crew made every journey into the three fjords amazing experiences! There are so many options at every port that you could do this trip more than once and have two completely different great experiences. As usual all of the officers, staff and crew were great! Food and service was exceptional. Guest experience staff led by James and Kristi were the best ever! Theme song for repeat clients of Windstar should be "we are family!" Zodiacs and kayaks made for great viewing of the glaciers! Windstar is our cruise line of choice. When others share they prefer small ships or even large ships we do not argue with them. We just know that Windstar is in a class of its own and we will always have our expectations exceeded by the officers and crew and staff when we choose to sail with Windstar! Approximately 200 passengers with almost 1-1 staff support results in an amazing experience! Cruising the inside passage to Alaska was like being on your own private yacht. We will return!!!! Read Less
Sail Date July 2018
Star Legend is a small luxury, all suite ship with all the amenities. The service was excellent, and all staff were friendly, and enthusiastically helped in every way possible. Even an entry level suite, cabin 102, was spacious and ... Read More
Star Legend is a small luxury, all suite ship with all the amenities. The service was excellent, and all staff were friendly, and enthusiastically helped in every way possible. Even an entry level suite, cabin 102, was spacious and included a walk in closet, large bathroom, and seating area with sofa, chairs and table. There was a large picture window. Even at the front of the ship, noise and motion were not a problem. Gourmet meals were available in the Amphora Dining Room, or the smaller more casual Verandah dining area which provided views of the spectacular Alaska scenery. Sandwiches, pastries, and beverages were available throughout the day in the top deck Yacht Club. Zodiac excursions, led by experienced and knowledgeable naturalists enabled close up views of South Sawyer Glacier and Tracy Fjord. Naturalists were on board throughout the cruise and available for discussions. The ship also had a casino, library, spa, and 2 bars with entertainment area. Read Less
Sail Date July 2018
Things I wish I had known: If you are choosing a Windstar Alaska itinerary because you think the small ship will do lots of scenic cruising that large ships cannot do, be aware that during the 3 days described on the itinerary as ... Read More
Things I wish I had known: If you are choosing a Windstar Alaska itinerary because you think the small ship will do lots of scenic cruising that large ships cannot do, be aware that during the 3 days described on the itinerary as "cruising" in Misty Fjords, the Kenai and Tracy Arm the ship does not cruise. What it does is travel into these areas and drop anchor so the boat can act as a dock for the expeditions on zodiac (1 hour) or kayak (2 hour) which passengers have paid for. The capacity of these excursions is less than half of the capacity of the ship so half of the passengers spend all day and all of the passengers spend most of the day just floating in place looking at the same glacier or treed hillside. There were no enrichment activities or entertainments or musical acts during these days. The only things on the schedule on all three days combined was one wine tasting (fee required) and a few exercises classes (fee required for most--capacity 8) and some pitches for spa products. The weather was nice enough for hot tubbing but the larger hot tub was under repair for all but the last couple days of the cruise. The nature expeditions were exciting (we had great weather) and were the highlight of many passengers' trip. But there were lots of long boring hours involved as well. OTHER REVIEW ITEMS: THE SHIP Is beautiful and classic with nice well maintained wooden decks. It is kind of old and the carpets and furnishings show wear. There was a leak in the windows on the 6th floor lounge causing a dank smell. The tender area is not accessible by elevator, causing inconvenience on tendered days for anyone with mobility issues DINING and BEVERAGE The food in the dining room was very good with interesting menus. The wine list was extensive, especially wines by the glass. Craft beer drinkers were excited to see ALASKA Brewing beer available but supplies ran out after two days and were not replenished until Juneau. The most exotic beers on board most days were Molson and Grolsch, Breakfast in the Veranda was nothing special and pretty much the same every day. The biggest issue with Veranda at both lunch and breakfast was lack of room as it was too cool for most people to want to sit outside. The crowding made coffee and tea service hard to come by. The problem could have been helped by extending hours, but Windstar chose instead to curtail hours. On some days there was no breakfast buffet after 8:30 and on other days the dining room was open for just one hour for lunch. Other reviewers have noted that dinner service in Amphora took an excessive amount of time and I would agree. The staff was very professional but seemed spread thin. CABIN Our balcony cabin was spacious with a lovely sitting area and a nice walk in closet. The bathing set up is a tub with a shower head on the end of a hose which can be mounted on the wall at kind of an odd angle. This arrangement could be a problem for anyone with mobility issues who would not want to step up into a tub. The thermostat in our room did not work. The cabin was alternately and randomly hot or cold with no relationship to settings. We heard others passengers complain of the same thing. The balconies on this ship are actually ledges you can step out onto. Do not expect an actual veranda. EXCURSIONS The excursion staff was the best group on the ship. They gave good overview talks for of every port and the excursion groups were well organized. We booked a number of excursions through Windstar and they were all as advertised and well run with good local guides. ON BOARD EXPERIENCE WIndstar has lots of loyal customers and they are themselves a good feature of the boat. They are well traveled and interesting and the small ship size makes it easy to mingle and enjoy each other. The ability to visit the bridge and the officers there is a great feature. We had trouble with on- board accounting. We managed to get a couple of errant charges reversed while on board, but once we got home discovered Windstar had charged our credit card for more than the amount shown on the "final Billing" left on our door the last morning. We have no idea what the extra amounts are and are disputing them. Windstar does not have customers present cards or sign for each purchase. Instead the staff punches in the passengers' room number. The idea that the staff knows everyone by name is supposed to insure that they notice errors, I guess. Obviously, errors get through. ENTERTAINMENT There was one duo and one solo act that performed at the same hours every day. There were two trivia contests and the Liars Club performance and the staff night entertainment. A native dance group came aboard one day. These performers appeared to be high school or college students. SUMMARY Windstar has many loyal customers and I can appreciate much of what they love about a small ship. However, a price of more the $450 per day (not including tips, beverages, excursions or transfers) for an itinerary of 12 days with only 7 days in ports, causes me to rate this as a very poor value for the money. Compared to my previous experiences on Windstar, I found the staff to be spread very thin and the little luxuries -such as chocolates at dinner, theme dinners or parties, and even towel sculptures on my bed-- to be missing from this trip. I will be monitoring the Windstar reviews to see if some of the issues continue or begin to right themselves. Read Less
Sail Date May 2018
We chose this cruise for the small ship experience. It also called at ports not available with larger ships. It was our first cruise with Windstar. While it would have been interesting to explore Vancouver before the cruise, we scheduled ... Read More
We chose this cruise for the small ship experience. It also called at ports not available with larger ships. It was our first cruise with Windstar. While it would have been interesting to explore Vancouver before the cruise, we scheduled air the same day as embarkation. Embarkation was smooth although delayed due to loading and unloading of supplies and waste.Disembarkation was also slightly delayed, although announcements were clear. The ship was in good condition with maintenance occurring continuously as the cruise proceeded. This was only a problem when painting and varnishing occurred in the vicinity of the public areas, particularly the Yacht Club (the room above the bridge with great views, puzzles and games as well as snacks, sandwiches and barista service), where the smell was unpleasant. We had chosen a lower cost cabin back in February and received an upgrade before the cruise started. The cabin was spacious (compared to our only other experience on a Costa Mediterranea cruise). Fresh fruit, bottled water and chocolates were provided every day (if you had eaten them, otherwise the old ones were left). Cabin service was very good with the stewards calling us by name every day. Announcements were very weak in the cabin until the dial was set on any other position than the one selected by the stewards. The best part of the trip was the "Windstar signature expeditions" departing from the ship's marina. We chose the Zodiac experiences instead of the kayak ones. Misty Fjords, Endicott Arm (Dawes glacier), Kenai Fjords (Aialik glacier). Simon was a great guide on these, pointing out wildlife and natural features. The other excursions were provided by external providers. Highlights were the whale watching at Icy Straight Point and the Mendenhall glacier walk. The cost of the excursions seemed a little pricey, but there was only a little mark-up by Windstar who provided the scheduling and reservations. Dining service started earlier or was extended when excursions required. Dining service was a little hectic due to everybody showing up at once, Service was slow in Amphora because of this, taking up to two hours for a three course meal. We had to go down to the Amphora dining room twice for breakfast due to there being no room at the Veranda because the outside seating was not usable due to the weather. We also had room service for dinner twice which was provided flawlessly (they even returned with the baked alaska dessert on time without our calling again!). Two ports of call had little in the way of things to do on shore, Icy Straight Point and Haines, but top-notch excursions. Juneau and Ketchikan had too many gift shops and jewelry stores but interesting sights could be found away from those. On-board entertainment was slim. There was a musical trio in the bars at night, a crew talent show (hilarious) and a liars club. The port and expedition briefings as well as the expedition re-caps were interesting and useful.Days at sea had more varied talks. We chose to extend our vacation by adding a land tour, through Windstar. This included stops in Talkeetna, and Denali, ending up in Fairbanks. There were no extra cost options as all excursions were included, including many meals. The only disappointment in this vacation was not seeing Orcas at sea or wolves in Denali. All the other wildlife biggies were seen: bears, moose, caribou, whales, seals, otters, bald eagles and various other birds. We saw Denali! One caveat about small ships is that they are not as stable as the megaships. Rough seas on sea days can affect those sensitive to motion sickness. Get your patches before you embark! Read Less
Sail Date May 2018
We are previous Windstar passengers and had a fabulous experience on our honeymoon cruising along the Amalfi coast. When we received the email notice Windstar would be introducing a cruise to Alaska, we immediately booked to celebrate our ... Read More
We are previous Windstar passengers and had a fabulous experience on our honeymoon cruising along the Amalfi coast. When we received the email notice Windstar would be introducing a cruise to Alaska, we immediately booked to celebrate our 10th wedding anniversary. Our very good friends made arrangements with Windstar in advance of the cruise to have a bottle of champagne and a card delivered to our stateroom upon embarkation to wish us a happy anniversary. Windstar charged their credit card the same day. When our friends did not receive a note of thanks from us, they followed up with Windstar and were told the champagne had absolutely been delivered. Now they were offended by our silence but thankfully on our last day of the cruise, they emailed to confirm we had indeed received the champagne. Of course, nothing had been delivered to us. We immediately went to the front desk to inquire and were told that there was nothing noted on our account. The staff member demanded to see proof of the gift before making any inquiries within the Windstar organization. Once provided, the issue was elevated to the Beverage Manager who said there was nothing he could do unless and until he was able to speak with someone from Head Office. We heard nothing more until a bottle of champagne was delivered to us at dinner. No explanation. No apology. We took the time to write an internal review after disembarking and raised several customer service issues with this being a highlight. A month later and we have still heard nothing from Windstar. Clearly they have no real or genuine interest in the post cruise reviews from their passengers. The dining experience was mixed. We had no issue with the pace of service at Amphora but we typically enjoyed a cocktail in the lounge before going down to dinner thereby allowing the initial rush of diners to get a start. The breakfast and lunch buffets were fine but without relying on the outdoor patios there was not enough space to accommodate the number of guests. The Alaska weather did not allow for comfortable al fresco dining. The staterooms were larger than we have experienced on other cruises but the decor was dated and showing its wear. Every time we sat on the sofa, the bed mechanism loudly creaked. Windstar would do well to consider renovating this ship. The Expedition Group were terrific. Each person was knowledgeable and absolutely committed to ensuring the passengers had a great experience. So too were the Excursion staff. There was a wide range of offerings and it was often a challenge to narrow down the choices. Read Less
Sail Date May 2018
Star Legend Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 4.0
Entertainment 3.0 3.1
Public Rooms 5.0 4.0
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.3
Value For Money 4.0 3.6

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