Sail Date: May 2019
We love doing this cruise every year - we take the train up to Vancouver, the ship down to Seattle - it is an awesome little overnight trip. Since it is only 1 night we take an inside cabin, although 1 year we DID book the mini-suite. We ... Read More
We love doing this cruise every year - we take the train up to Vancouver, the ship down to Seattle - it is an awesome little overnight trip. Since it is only 1 night we take an inside cabin, although 1 year we DID book the mini-suite. We travel w/ 4 in the cabin for most cost effectiveness. It was a one night cruise so no big show - the lounges had nice shows - the service was great - the ship was great - the staff was great, as usual - there was a game show between staff & guests that we listened to, it was fun - there were no ports so no excursions. To be fair to the crew, they had NO CONTROL over customs. Customs, for whatever reason, decided to do a FULL customs check on EACH guest, so disembarkation was a nightmare. The staff COULD have allowed for guests w/ flights to catch to disembark first, but no such concession was made. Other than disembarkation, the entire cruise, the food, everything was wonderful. I LOVE the sorbet in the dining rooms and highly recommend everyone trying it... there are odd flavors sometimes, but still so very, very good - Well, that's about it... Read Less
2 Helpful Votes
Sail Date: May 2019
Very poor experience overall. Starting it all off my baggage "lost" (sitting behind front desk), first customer service agent told me to come back at 6pm and didn't even check, this was at 4pm and we boarded in the morning ... Read More
Very poor experience overall. Starting it all off my baggage "lost" (sitting behind front desk), first customer service agent told me to come back at 6pm and didn't even check, this was at 4pm and we boarded in the morning mind you. The rest of my cabin mates received their luggage between 11a-1pm, and we all placed them in the same a truck. Went back at 5pm, a new customer service agent was there and actually looked for my bag, she quickly found it sitting behind the front desk. Of course all my clothes and sunscreen were in it so I was unable to enjoy the best the day time activities like swimming with my group. Waited at the bar twice for a couple cans of coke for about 30 minutes each time to receive no service. On the third attempt, after about 15 minutes of waiting, we were able to purchase coke cans woohoo! We found a bloody finger print on the counter in our deluxe balcony suite bathroom, likely from a used feminine product or bloody nose from the last passenger, extremely disgusting.. During dinner I ordered a ribeye steak for dinner which cost $19 extra, cut into it and it was literally raw in the middle (asked for medium but will eat rare). Replacement steak came medium-well, shouldn't be that difficult to cook it medium. The icing on the cake was the 4- hours of standing in line to depart the ship because proper procedure wasn't followed and customs weren't cleared at the port it was supposed to be done at. I would not recommend this cruise line to anyone as I've never had a worse cruise experience. Read Less
1 Helpful Vote
Sail Date: May 2019
Background Information Working toward Elite status on Princess - we had 10 prior to this. Cobbled together this cruise with the 3n Coral Princess LA to Vancouver into our own Pacific Coastal/Pacific Northwest vacation. Second time ... Read More
Background Information Working toward Elite status on Princess - we had 10 prior to this. Cobbled together this cruise with the 3n Coral Princess LA to Vancouver into our own Pacific Coastal/Pacific Northwest vacation. Second time sailing on Ruby (1st time was in 2014) - this is the first Princess ship that we've repeated. Travel to Embarkation Port After disembarking Coral Princess, we stayed two nights in Vancouver. Hotel Information In between our Coral and Ruby cruises, we stayed at the Sunset Inn & Suites in downtown Vancouver. We had a 6th floor king bedroom suite. The room was appointed with modern light wood flooring and hard furnishings. There were separate rooms for bedroom, living/dining, bath, and full kitchen, plus hall closet. Plenty of space. Bed was comfortable. Bedroom has a window A/C and two fans were provided. Continental breakfast is provided but due to limited space in the lobby you actually take it back to your room to eat. Hotel is located a couple blocks from Davie St in the West End area. For the hotel location & spaciousness of the suite, it was a tremendous value for the price. Embarkation Took a taxi over to Canada Place (cost $11). Arrived at port 10:30 am. Since we had priority embarkation privileges with Princess Platinum loyalty status, we ignored the check in begins at 1pm time. It was quite chaotic in the cruise terminal with 3 ships in port. We were thru security and checked in by 11:15 am. Elite/Platinum started boarding by 11:20am. Cabins were not promised available until 1pm - we went at 12:50 and the cabin was ready along with our luggage delivered. Muster drill was at 3:30pm (life jackets not required), and sailaway was at 4:45pm. Cabin We booked an inside sideways stateroom on Riviera deck. We were amazed at the amount of interior space we had. Lots of storage nooks & crannies plus a wall of closets and shelves. Center console area in the middle of the room. Nightstands on both sides of the bed. Spacious walking area around the bed and console. Princess Luxury Bed - got to enjoy this again. TV has the full Medallion setup with lots of free on demand movies. Dreaded shower curtain in the bathroom and a slightly bigger than a postage stamp sized shower. Ship Information This was our second time sailing Ruby. Changes since 2014: SHARE replaced Sabatini’s, Slice is new name with expanded options for Lido deck pizzeria, Salty Dog Grill is new name and expanded options for Lido deck grill, Salty Dog Gastropub occupies the corner section of the Wheelhouse Bar, Coffee & Cones is new name with expanded options for Lido deck ice cream, MedallionNet Internet. No BOGO happy hour. Activities You definitely want to be outside for sailaway from Vancouver- one of the most beautiful ports to sail out of going under the Lion’s Gate bridge. Elite/Platinum/Suite Cocktail hour - guacamole & chips were the featured hors d’oeuvres. Entertainment Saw comedian Carlos Oscar - past Princess entertainer of the year. We’d seen him before so we knew he was super funny. There was a performer in the Princess Theatre, but it wasn’t a full production show and we didn’t see her. Dining Lunch - Slice (pizza & caprese toast) plus seafood ceviche & chips and salsa from buffet Snacks - International Cafe Dinner/Dessert - Salty Dog Gastropub (Scott had the calamari frites, Ernesto burger, and the strawberries & cream dessert. I had the lobster mac & cheese, crab cake, and the bourbon chocolate pot de crème dessert). I had a second Princess coupon book from our Coral Princess cruise, so we got to use the buy 1 get 1 speciality dining on embarkation day offer. Cover charge is $12pp. Disembarkation We left the cabin about 7:30 (required to leave by 8) and went to the International Café for a lite bite. We were off the ship around 8:00 and thru customs by 8:30 - alas no Global Entry. We took a Lyft to our post-cruise hotel Hilton Seattle. Note: Ride sharing picks up/drops off way outside the port area for Pier 91. If you have a lot of luggage and/or it’s raining, you’d be better off taking a taxi. Service We had consistent service during the cruise - no major issues, no examples of above & beyond. Pretty much what I expect on a short cruise like this. Tips & Tricks - Unless you live on the coast, it doesn’t make sense to fly in just to do a one night cruise. But if you can combine it with some pre- or post-land vacation time, or with another cruise (being mindful of the PVCA act), then it’s a great way to get a quick cruise credit toward higher loyalty status. Final Thoughts This was our 19th cruise - 12th on Princess. Hello & goodbye - that’s what a one night cruise feels like! It was our second time on Ruby so it was a chance to check out what had changed since our 2014 cruise. The upgraded dining venues on the Lido deck offer some great new food options. We got to finally try the Salty Dog Gastropub which we enjoyed. Ruby has the Princess Luxury Bed so that was very nice. The inside sideway stateroom was rather spacious - for the right type of itinerary, we’d consider booking this type of cabin again. Hotel Information We did our post-cruise night at the Hilton Seattle in downtown. Hotel is undergoing guest room modernizations. Our king room had the new sepia/gray color palette and new furnishings. Clearly catering to the hipsters, there are no drawers to store any clothes, just the hanging closet. The nightstands are tables with one skinny pullout drawer. The bathroom has an annoying sliding door so that means less privacy and more light exposure to the bedroom. Lots of plugs & USB ports around the room. Mini fridge & coffeemaker but no microwave. Good bedding. Read Less
1 Helpful Vote
Sail Date: May 2019
After finding out that my husband planned to be out of town for the Mother's Day Weekend, I decided on a whim to book the very reasonably priced 1 day Pacific Coastal cruise from Vancouver to Seattle on the Ruby Princess. It would be ... Read More
After finding out that my husband planned to be out of town for the Mother's Day Weekend, I decided on a whim to book the very reasonably priced 1 day Pacific Coastal cruise from Vancouver to Seattle on the Ruby Princess. It would be a business trip, I thought to myself, because booking a cabin as a single would get me double credit towards becoming Elite on Princess. What a great idea! Because I had never cruised out of Vancouver, into Seattle, or on a 1 day cruise, I didn't know what to expect and it actually did turn out to be quite a lot of work. So yes, a business trip.I was able to book Aeroplan points at a discount for a flight from Seattle back to Vancouver, so I wasn't out of pocket for the return trip. I was very fortunate that I had not 1, but 2 different friends offer to drive me to the cruise port at Canada Place. I would have been happy with being dropped off at the Canada Line Skytrain station, but my friend insisted on driving me directly to the port. What chaos in the surrounding area. 9000 passengers disembarking and 9000 more ( 3 ships in port that day) embarking, construction in the surrounding area, and many tourists in the area made for slow going. I eventually got to the place where passengers without checked bags could go down the stairway to enter the check in area, only to be stopped by a security guard who insisted that Princess would not allow passengers to enter the area until 1pm. That left those of us unfamiliar with the procedure to stand outside in the broiling sun, potentially for hours. After walking around for 20 minutes, I realized that if his directive were true, there would be hundreds of people standing around waiting to enter, and there weren't. I decided to follow the many passengers with baggage who were using a different entrance, down a ramp. Surprise, surprise. I walked right up to the security area and Princess check in, and was on board in 15 minutes. The Ruby Princess is very much like the Diamond Princess, which I have been on several times. After boarding, knowing that the cabins would not be available for 2 more hours, I went directly to the Lotus pool, and to the only shade on deck at the time. I saw people lining up in the hallways, waiting to be allowed to their cabins, but it seemed a bit of a waste of time. I spent some time catching up on emails etc., got a great burger from the Salty Dog grill on deck, and a Long Island Ice Tea from the Tradewinds bar to help use up some of my on board credit. I should mention that even on this 1 day cruise, I was able to get 50 USD shareholder credit, and 25 USD travel agent credit. I wanted to use some of the OBC to pay for a transfer to Seattle airport upon arrival, and asked the travel agency to contact Princess to find out it they were selling transfers on board. I was assured they were, but of course when I stopped by Customer Services, they told me no, no transfers, end of story. I worried the whole time about how I would get to the airport, how expensive a taxi would be etc. Fortunately, when I exited customs in Seattle, there was a booth selling transfers. Problem solved, but it would have been nice if Princess had provided that information. I headed to my cabin at 1 pm. I had booked an inside guarantee and was given an obstructed ocean view. It was a very nice, large cabin on Emerald Deck. I discovered I had been given a free drink coupon, so I decided to use it at sailaway. Next up was the muster drill. The time in the Patter said muster drill at 415. No, they called passengers to the drill at 345. At least it didn't last too long. I wanted to check in for my flight back from Seattle to Vancouver the next day, so I checked out the Internet centre. I was able to log in with no problem, using my free Platinum minutes. No cost to print the boarding card. Great, one less concern for the next day. I headed up on deck to the Tradewinds Bar to use my free drink coupon. Along with everyone else on the ship. The bars were packed. I waited a good half hour for my free drink, along with many other people. Anyway, the location at Canada Place is stunning, and the sailaway under the Lions Gate Bridge is spectacular. It was great to hear everyone cheer as the ship seemed to just make it under the bridge. The ship was sold out, and it showed at the fast food venues on deck and in the buffet. Patience was a virtue for sure, with no signage pointing out where to order and where to pick up food. Everyone was asking which line was for what, and where the start and end were. I can't say I really enjoyed any of the food I tried, other than the burger from Salty Dog grill and a piece of flourless chocolate cake from the buffet, which was to die for. I watched the comedian, Carlos ? in one of the lounges, and he was very funny, a real audience pleaser. I did a lot of walking on deck, admiring the stunning views and sunset. Back in the cabin, I enjoyed the wine I brought on board and watched some movies on the awesome widescreen tv. Great selection of on demand movies - I watched Crazy Rich Asians (again!) and First Man. At 1 am, unable to sleep, I headed down to Customer Services to get my refundable on board credit refunded. Under 25.00 is refundable in cash, so I thought I would beat the morning rush. I have never had on board credit before, this was a first for me. I used up the nonrefundable shareholder credit with 1 Long Island ice tea (11.80,) 1 nights gratuity (13.50) and mascara from the on board shop (25.00.) That left me with 24.70 refundable credit, which was refunded to me in cash. There was really no information given about disembarkation except a card in my stateroom telling me to wait until 955 to walk off. Knowing that I had a noon flight home, and American customs to clear, I obviously ignored that. An announcement was finally made in the morning announcing disembarkation, forward and midship. Except crew were telling everyone it was only forward. And in fact, it was forward and aft. No signage whatsoever, I'm sure every single passenger had to ask where to go to find the gangway. Anyway, I was able to pay for a transfer, as it turned out, after going through the very, very, very long customs line. I was on the bus and on my way to the airport in short order. The shuttle cost 29 USD, but I'm sure a taxi would have cost a lot more as it was a long drive. Unrelated to the cruise, on my flight home, on a small aircraft with very little personal space, the man sitting next to me seemed to feel he had paid for 2 seats, not just 1. His right knee and elbow spent the whole (20 minute) flight firmly in my space. Even a gentle hint that I was trying my best to give him room went unheeded. I would really prefer not to be cozied up to a stranger, but he couldn't have cared less. Would I do another 1 day cruise like this? I'm not sure. It really did seem like work, at least for someone travelling solo Read Less
1 Helpful Vote
Sail Date: October 2018
We got on the ship in Hong Kong it was quick with on waiting our cabin was ready and the steward ready to greet us..It was only 5 nights round Vietnam and ending in Singapore but we really enjoyed it and found the staff helpful and polite ... Read More
We got on the ship in Hong Kong it was quick with on waiting our cabin was ready and the steward ready to greet us..It was only 5 nights round Vietnam and ending in Singapore but we really enjoyed it and found the staff helpful and polite with a warm greeting whenever they met you. The food was good both in the main dining room and on the top deck with a good sellection.we were on first sitting it was a little early but suited us.The entertainment was good except on the first night and the last show was excellent.Our cabin was an inside on dack b it was clean and quite roomy.As we had been to Vietnam before we didn't do any tours but the time in ports was short.Disembarkation was easy and we got off at 10am.This was a good cruise shorter than we normally do but we has a good time. Read Less
Sail Date: October 2018
This was our first cruise in many years. We booked a Club Class Mini-Suite, just forward of mid-ship and loved it. It had just been refurbished with deep cleaning, new bathroom floor, and new wall-mounted large LED Flat Screen TVs. Queen ... Read More
This was our first cruise in many years. We booked a Club Class Mini-Suite, just forward of mid-ship and loved it. It had just been refurbished with deep cleaning, new bathroom floor, and new wall-mounted large LED Flat Screen TVs. Queen bed is the new mattress and bedding. The room is spacious and very comfortable; we liked the subdivision of the room into living and sleeping areas. There is a huge amount of storage space. The bathroom includes a bathtub that while narrow is big enough to change your mind in. The balcony is huge, open to the air, but can be seem from all the decks above. The ship had just been in dry-dock and had recently been painted, cleaned, and some venues updated. As of mid-October 2018 Princess is in the early process of installing Ocean Medallion. They were starting to change out door locks as we disembarked. We had a great cruise with one exception. We booked the Crown Grill for my retirement dinner. The appetizer and soup were wonderful but our steak, the 16oz. Beef chop (bone in rib-eye) was awful. It was pour quality, tough, and gristly. It ruined the meal and we left. They did deliver my special desert to our room and it was very good but... Embarkation was a breeze except for being pointed the wrong direction for the club class embarkation waiting area. Club Class cruisers embark early with the suite and elite passengers. We had been to Victoria and San Francisco several times so we just enjoyed some the city. The only hassle was immigration, it was done on-board ship after docking in San Francisco. We waited in line almost an hour to have our documents reviewed. Poorly planned and executed. Luckily we did not have any excursions planned so it was just a delay. We visited family in LA. Disembarkation in LA was great but a little slow. No hassles. Read Less
Sail Date: October 2018
Let me preface by saying I've never sailed with Princess before and after my experience with them, I'm not in a hurry to sail with them again. Pre-cruise: You get spammed with info regarding when, where and how to board. ... Read More
Let me preface by saying I've never sailed with Princess before and after my experience with them, I'm not in a hurry to sail with them again. Pre-cruise: You get spammed with info regarding when, where and how to board. GREAT, but you only need to send this info once, maybe twice. However not only did the send this info almost 6 to 7 times, a couple emails gave us false info that our boarding time was a day and and an hour late. In sheer panic (since we were out of towners), we spent 2 hours trying to get someone to debunk the email as an error message. Major frustrating event! Service: Hit or miss. Most employees including room steward, wait staff and crew members were friendly but we felt we were dealing with concierge more than we needed to address a few issues we encountered. Our steward was less than attentive to our needs, when our shower leaked everywhere. We requested towels from him right away to clean up the flood, but he never showed up in time. Staff overall seemed less than enthusiastic and burned out. This was a repositioning cruise between their Alaska and Mexican Riviera seasons, it seems like everyone hadn't had a break. Food: BLECH! Buffett was gross. Variety of food was there, but everything tasted stale and recycled. Nothing seemed fresh. The included sit down dining rooms were only a step up from that. Some meals were good, not great - nothing felt gourmet. And no LOBSTER dinner, that was a total bummer. Afternoon tea was great, highly recommend! Coffee was weak and terrible! Only way to get a better than average food and coffee was to pay. Boo! Spa: My facial service was relaxing then everything went downhill. Worst spa ever! They tried to tell me the facial appt I originally booked was no longer available and of course the one that they had was more expensive. Talk about bait and switch. Then at the end of the appt, they made me meet with the Spa Dr. they had on staff to talk about my skin and try to upsell me with botox and skin treatments. The steam room had a mold smell and the spa pool was closed. So NOT relaxing! At the end I was so fed up, I tried to cancel my massage appt that I pre-booked before the cruise that was over 48 hours later. They told me that I couldn't cancel but only reschedule. I went to guest services with this matter and they said it was no problem to cancel, and that I gave them well in advance notice to cancel. Ports: Loved every place we went, started in Vancouver, then Victoria, then San Francisco. We didn't participate in any excursions and did our own adventures all the same and had a great time. Overall, this was my 5th cruise I've ever been on, a first on the Princess line and it was the worst of all of them. I'm sure on other Princess Ruby cruises the service and food might have been better, but I think the staff all needed vacations as well! Read Less
2 Helpful Votes
Sail Date: October 2018
We sailed Ruby Princess from Vancouver, Canada to Los Angeles, CA port of San Pedro in October 2018. This was our first cruise with Princess. In the past, we exclusively cruised Celebrity Cruises Solstice ships. We decided to try a ... Read More
We sailed Ruby Princess from Vancouver, Canada to Los Angeles, CA port of San Pedro in October 2018. This was our first cruise with Princess. In the past, we exclusively cruised Celebrity Cruises Solstice ships. We decided to try a different brand and was told Princess was comparable. Well, after this cruise, we are running back to Celebrity. The food and customer service on Celebrity far exceeds anything we experienced on Princess. I would compare the buffet on Princess to a high school cafeteria – this is what we made so this is what you get. We’re not accustomed to that. Celebrity has food stations that cater to your liking. For the most part, you can personalize a variety of food options and it’s cooked to order while you wait. Also, the buffet area is spacious on Celebrity, giving you room to roam around to the different stations. On Princess, we had to wait in a line and search for seating. At one point, we decided to take our food to our room, but still had to interrupt other dining patrons and ask if they minded if we removed two silverware settings from their table, as the silverware settings were placed in the middle of each table instead of a neutral location (Really!). We were further shocked by drink options like lemonade, fruit punch, or soda not being standard with your meal like it is on Celebrity Cruises. On Princess, you have to wait for a waiter to order your drink which cost extra (with the exception of water and coffee) if you don’t have a drink package. We had the soda and more package and was told we could order one drink at a time per card. The package was supposed to include a tumbler, but a note in our stateroom politely stated, “Your new tumbler is coming soon. While we wait for your tumblers to arrive, please accept our token of appreciation for your understanding. We’re giving away TWO (2) FREE 1.5 liter bottles of water.” Well needless to say, our tumblers never arrived. I suppose we were expected to be thankful for the “FREE WATER” in lieu of the tumblers (Whatever Princess). By the way, I did see tumblers for sale in the gift shop. It also seemed as though the staff were having problems smiling and answering simple questions on this cruise like, “Where is the gangway located?” Staff were Not helpful AT ALL. Princess should be ashamed of themselves. In addition, we experienced long wait times for immigration clearance when we arrived in San Francisco, CA. Although we were given an assigned time to report to Club Fusion at the aft of the ship, we had to wait in a line that stretched to the Princess Theater at the front of the ship. It was just awful & did not appear to be organized. We were happy with our stateroom D735 (completely aft). The balcony was extra large and if we were planning to cruise Princess again (which we are not), we would book this cabin for the views, quietness, and extra large balcony. We enjoyed the ports. We found October to be a beautiful time to visit Canada. We experienced sunny skies, crisp air, and autumn colors. I will say that the ship cruised very smoothly through the waters so salute to the captain. However, his staff needs to really work on their customer service, organization skills, and food. Bottom Line: If you want a friendly, relaxing, and luxury cruise, then Celebrity is definitely the way to go. I would not recommend Princess Cruises. Read Less
1 Helpful Vote
Sail Date: April 2018
From embarkation to disembarkation, this was a great cruise. Weather was a balmy 20 degrees when we boarded, woke up to rain in Seattle. Poolside was packed, a lot of children and non English speaking people, but . . . Met some new ... Read More
From embarkation to disembarkation, this was a great cruise. Weather was a balmy 20 degrees when we boarded, woke up to rain in Seattle. Poolside was packed, a lot of children and non English speaking people, but . . . Met some new friends, ran into some old neighbours and friends as well. Music in Crooners was excellent. Food in MDR was great, waiter was ok, assistant waiter, Eben was great. Met Jelena, whom I had seen a video clip of on Facebook. Well worth the price for a one nighter. Passenger Services were very helpful and friendly. Shops were packed, but managed to pickup a Stowaway Stanley for a friend. Arrived late to catch the 70's show. Sailaway band was very energetic and fun. Spent most of the evening in Crooners listening to Funch on the piano. DId not attend the show Colors of the World, as we had seen it before and it was ok, not great! Read Less
Sail Date: April 2018
This was a one day cruise so I am trying not to be too judgemental, however some aspects of the cruise would be the same if it had been longer. We only ate at the Lido buffet since the dining rooms were limited to anytime dining with no ... Read More
This was a one day cruise so I am trying not to be too judgemental, however some aspects of the cruise would be the same if it had been longer. We only ate at the Lido buffet since the dining rooms were limited to anytime dining with no reservations. We found the food to be of poor quality with unappealing choices. Desserts were a bit better. Finding a table was difficult so we were limited to eating outside. We looked at the dining room menu and noted that any kind of seafood or steak was not available. Princess now gives you the option to pay extra for steak in the main dining room...not impressed! We only attended the production show which was wonderful, great singers and dancers. I dont know what happened at embarkation but we hit the perfect time and it was almost a straight walk onto the ship, fastest embark ever for us! Ship itself is well maintained but they definately need more staff in the International cafe, the poor server was worked off her feet. Dont think we will ever do a one day cruise again and if food quality on Princess does not improve we may try another line even though we wre Platinum members. Read Less
Sail Date: April 2018
Cruise credits are primary reason for embarking on a one day cruise. You tolerate a scheduled bus trip prepaid on greyhound with multiple other cruise guests getting cancelled--without any communication to the ticket holders and scramble ... Read More
Cruise credits are primary reason for embarking on a one day cruise. You tolerate a scheduled bus trip prepaid on greyhound with multiple other cruise guests getting cancelled--without any communication to the ticket holders and scramble for another way to reach the vessel . By renting cars ,jumping to an amtrack train , some drove private vehicles in excess of 150 miles round trip and paid parking knowing they also had go figure out how to recover the vehicle at end of cruise . -//and still -// Spectacular datenite because everyone at princess treats you like a year long guest !! Amazingly friendly and serving hearts ! Rooms are always immaculately cleaned . Some ships understandably show more wear --- which is easily understood-- Wear versus unclean or uncaring, The latter we have yet to experience ever with princess. Our first cruise was with Norwegian and despite ruined clothes due to thunder storm hitting while luggage was left on pier We have grown to thoroughly enjoying the cruising experience. Princess employees have continued building our family enjoyment and Trust , We highly recommend the cruising industry to all of our friends. Typically a phenomenal experience that you can actually budget as a family vacation , understanding actual costs ! Great job Princess employees -- Your building a successful Company through Your dedication and hard work . Read Less
2 Helpful Votes
Sail Date: October 2017
We choose this cruise because of the West coast ports. The food in the Main dining room for dinner was poor. My wife was unhappy with most meals. Pork was under cooked. Salmon tasteless. I had a strip steak that was as tough as shoe ... Read More
We choose this cruise because of the West coast ports. The food in the Main dining room for dinner was poor. My wife was unhappy with most meals. Pork was under cooked. Salmon tasteless. I had a strip steak that was as tough as shoe leather. This was our 7th Princess cruise. I was hoping that they had an indoor swimming pool or indoor hot tub, but there weren't any on this ship. I guess it's back to Celebrity or Royal Carribean on our next Cruise. On the positive side most of game shows and the entertainment were good. The Cabin Attendant did an excellent job. The service in the dining rooms was very good.. The cruise director Duke and his staff were good. We had very good weather on this cruise. We took the Hop on Hop off bus tour in San Francisco which included a guided walking tour of Chinatown and it was great. Read Less
2 Helpful Votes
Sail Date: October 2017
My husband and I were looking to cruise somewhere we had not been before. We chose the Ruby Princess for this reason. We really enjoyed the ship. We never went to the main dining room and just ate at the buffet or the pizza or hamburger ... Read More
My husband and I were looking to cruise somewhere we had not been before. We chose the Ruby Princess for this reason. We really enjoyed the ship. We never went to the main dining room and just ate at the buffet or the pizza or hamburger venues. We found the food at those venues very good. The entertainment was good. The comedians were funny and the magic show good fun. The ports were fine. I had not been to any of them. We had no problems with service. Everyone seemed happy and relaxed. One thing I did find strange was We never saw or heard from the cruise director. I would take Princess again. I found them to be very nice and relaxing. I do not think they are better than any other line I have been on so my next choice will be dependent on itinerary and price. On to the next cruise. Read Less
1 Helpful Vote
Sail Date: October 2017
This was the first leg of a B2B on the Ruby Princess. It is sad to see the poor reviews as we had such an awesome experience! While this is not a new ship & does need a good bit of maintenance, it did not impact the enjoyment of our ... Read More
This was the first leg of a B2B on the Ruby Princess. It is sad to see the poor reviews as we had such an awesome experience! While this is not a new ship & does need a good bit of maintenance, it did not impact the enjoyment of our cruise at all. Embarkation went without a hitch. As it was a B2B, we did not have to get off for immigration in LA which was definitely appreciated. Our cabin was as expected since this was our 4th Princess cruise in a mid-ship balcony. Luckily I am able to fit into the tiny shower!! Service in all areas was fantastic - found everyone to be extremely friendly & happy. Food was ok to good in the dining room & just ok in the buffet but we certainly did not go hungry. Personally we loved the food at the specialty restaurants ... SHARE, The Salty Dog, Crown Grill were all excellent! If you go to any of these, be sure to go very hungry as they do serve you alot of very good food! Also remember that these are all very different experiences. We like to try different things so all were very much enjoyed. I was pleased to see that the International Cafe food quality was substantially better than on the Crown on our last cruise. This was a relaxing holiday for us so we didn't partake in alot of the activities on board so can't comment there. The library is one of my first stops on embarkation so was pleased with that. Entertainment....well....nothing special. As we overheard many people say - "It was 'cruise ship' quality!" All in all, the evening entertainment was a nice short diversion. We are coffee drinkers & the one thing I would beg Princess to do is to improve the coffee in the buffet! It is horrid! We did get coffee cards but sometimes the line ups were very long at the International Cafe/Patisserie for coffee. No matter what ship you are on, please do enjoy your time on board! Read Less
Sail Date: October 2017
Price & time of year to celebrate my husband’s birthday was perfect. We Barely made the embarkation due to transfer from airport even though the travel agent from Panda Travel reassured us there would be plenty of time. We were ... Read More
Price & time of year to celebrate my husband’s birthday was perfect. We Barely made the embarkation due to transfer from airport even though the travel agent from Panda Travel reassured us there would be plenty of time. We were Nickeled & dimed for every little thing onboard. Charges for water!!! We Received Anniversary congrats 3 days after his birthday which went unnoticed. We Lacked accommodations for a walker in the room & passageways even though I hade explained to the travel agent our need. The food & service was reasonably good. Excursions & many activities were not really accessible for handicapped individuals. Everything seemed way overpriced and we all got tired of the raffles and contests set up to entice folks to spend more money. It was a ripoff. We would never choose Princess Cruises again!!! Their motto is “come back new”, I feel we were used & abused! Read Less
1 Helpful Vote
Sail Date: October 2017
I chose this specific cruise because it was in my price range and time period. This was my second time cruising on Ruby Princess and it was as good the second time as the first. The ship did not feel crowded although we were full, there ... Read More
I chose this specific cruise because it was in my price range and time period. This was my second time cruising on Ruby Princess and it was as good the second time as the first. The ship did not feel crowded although we were full, there is plenty of space for everyone. The entertainment was varied and good and it was fun seeing the mature crowd getting out on the dance floor for all kinds of music. I enjoyed the 3 ports of call and all 3 had many options for excursions to fit anyone's desires. and although I can't give credit to Princess, the weather was Outstanding the entire trip. I had anytime dining and didn't eat in the dining room but once, the food while sounding good didn't really attract me. I got to enjoy the buffett more though, so it all worked out. The buffett had a good variety and I could always find something I really enjoyed, usually having seconds of those items. The service in all areas was fantastic, but I feel the staff was even more attentive in the buffett this cruise than the last one. They improved on what was already a highlight. I found the service to be outstanding, i say this because apparently others are not as enamored by the service. I felt the staff was pleasant, quick in providing service, from the stewards to the bartenders to the wait staff. The only negative I can say is there were 2 minor issues with my cabin and dining arrangements, but nothing to really take away from what was a great cruise! Read Less
1 Helpful Vote
Sail Date: October 2017
This was my first cruise so my opinion may need to be taken with a grain of salt. The ship seemed well maintained, common areas neat and clean. I had been warned to expect a tiny cabin but IMHO the cabin (with balcony) size was fine for my ... Read More
This was my first cruise so my opinion may need to be taken with a grain of salt. The ship seemed well maintained, common areas neat and clean. I had been warned to expect a tiny cabin but IMHO the cabin (with balcony) size was fine for my wife and I, clean and comfortable. Bathroom was dated, chips in the sink, slow shower drain. Onboard entertainment was lacking. There were so many missed marketing oppertunities for Princess. For instance, people don’t like playing games for fun, give a prize to the winner, even if it’s cheap cruise line merch. You get something for winning and the business gets some advertisement. Being a gym rat, this area of the ship (or any vacation spot) is always an area of a concern for me. Princess did not disappoint! The fitness facility had everything needed to get in a complete workout, plenty of ellipticals and treadmills, weight machines all well maintained, plenty of free weights and a very nice “studio” area. The hot tubs were warm at best and the jets were not working on any, the only negative about this area. And now for the worst of it, the food. I realize the masses must be catered to but I have NEVER eaten so much bland tasteless food in all my life! I know they need to make a profit but cutting back on spices and seasonings is the wrong place to do so. Apple pie should taste like apples not mystery goop with only a hint of cinnamon. I won’t even comment on what they called pizza and soft serve is NOT ice cream! Would do t kill you to serve regular hard packed ice cream? Service in the formal dinning room was slow on all 3 nights, one of which we waited 20 minutes just to get water. Courses were served to the entire section at the same time. It didn’t matter if you orderd 10 minutes before another party in your section arrived. The servers waited until the entire section had ordered. Again the same problem with the buffet hampered the formal dining room, bland food. Mind you everything was prepared properly, nothing over or under cooked but it all had NO flavor. I was hoping the speciality restaurants would be different, alas I was disappointed here as well. Service was slow even when there were all of 6 tables seated. Everything was cooked properly but it was all bland. All throughout the cruise I kept getting the feeling the wait staff, bartenders, baristas, etc were looking at the passengers with much disdain. I honestly believe after serving us they were walking away thinking to themselves “Explictative! Americans!” Mind you we were treated properly, this was just a feeling we got. As the cruise wore on the staff seemed more and more annoyed simply by our presence. One morning our steward was most annoyed we were still in our room at 8:30. Another was annoyed to have to move so we could pass him in the hall. Words cannot describe how rude the barista at the 24 hour coffee bar was. Disembarkment was a complete and total cluster. It was clearly printed on the daily letter to meet at 8:45. Much to our surprise when arriving in the theater at 8:30 we discovered our group had already left the ship. Apparently the 8:45 meeeting time was the time our bus was leaving for LAX. All in all I feel the cruise was nice, nice enough to make me want to cruise again........on a different cruise line. Read Less
3 Helpful Votes
Sail Date: October 2017
The ship was very clean and great. Service was 5 star all around, including the great cruise director who was very approachable and went out of his way to talk to the guests and my wife and myself. Also 5 stars to main dining room as well ... Read More
The ship was very clean and great. Service was 5 star all around, including the great cruise director who was very approachable and went out of his way to talk to the guests and my wife and myself. Also 5 stars to main dining room as well as pizza on pool deck. Pizza was fresh all day long and best at sea by far. So far I've been on Carnival and NCL as well. I felt buffet was ok however much better than NCL and of course much much better then Carnival. The grill with the burgers on the princess was very good as well but out of the three cruise lines, I would say Guy's burgers on Carnival were the best burgers. Great ship and great cruise, the only small negative we felt was we would want more things to do on the ship like outdoor activities. We have a couple of cruises booked on RCCL and their big ships so we shall see if they are better for us. We would definitely cruise with Princess again. Read Less
3 Helpful Votes
Sail Date: October 2017
Knowing that after spending three weeks on the road in the Canadian Atlantic Provinces with my husband doing all the driving on pot-holed roads, I would probably need a vacation from my vacation so I went looking for a nearby solo cruise ... Read More
Knowing that after spending three weeks on the road in the Canadian Atlantic Provinces with my husband doing all the driving on pot-holed roads, I would probably need a vacation from my vacation so I went looking for a nearby solo cruise bargain. What I found was Princess’s Pacific Coastal Wine Country cruise out of Vancouver at a rate that made the 100% single supplement at least not awful (a rare thing these days). Although it started only three days after my other trip, at least it was only a $10 Bolt Bus ride away from home. The Bolt Bus turned out to be a very good idea; it runs from Portland to Seattle to Bellingham to Vancouver. Even with our stop at the border to clear Canadian customs and immigration during which you had to drag everything off the bus and then reload, it was a smooth ride and we arrived 10 minutes early at the Vancouver bus station. From here you just walk across the little park to the Skytrain Main Street/Science World station, where for $1.88 CAD senior rate, you ride directly to the Waterfront Station. From there just follow the signs to the Canada Place exit and you are right across the street from the cruise terminal entrance. I had read on Cruise Critic boards that Vancouver can be very crowded and slow for embarkation, but it wasn’t too bad. There was only one person in front of me at the luggage drop-off point. The one really long line was for security as they were having both the Princess and Holland America passengers all go through together. Once that was done we were separated by cruise line. Fortunately, there was a separate line for Nexus pass holders to go through U.S. immigration (all our future ports were U.S.), although I noticed the regular immigration line was not bad. Next came check-in, but as a Platinum member I had priority boarding and waited all of two minutes to get to the check-in desk. From here it was to the elite lounge to await the boarding which began at 11:30 am by row in the seating area. And our cabins were ready so I dropped off my carry-on bag and was sitting in the Horizon Court with my lunch by 11:50 am—you can’t beat that for smooth embarkation. I had not sailed on the Ruby Princess before and when I arrived at Canada Place I was rather stunned on how huge it looked, even compared to the Eurodam parked nearby. This is a BIG ship which means long walks from aft to bow, but it also means lots of facilities. Everything seemed to be in very good condition and I was surprised that with nearly 3000 passengers only a few times and places really seemed crowded. My one complaint about the ship were the noise levels in some areas. The first morning I went down the International Café at 5 am (I’m an early bird) with the idea of buying a hot chocolate, but the music in the atrium was absolutely blaring; it was awful so I just left and never came back again in the morning. I’m an avid reader and it was difficult to find a nice quiet place to read. At times the seating area outside the Explorer’s Lounge was quiet, but the minute the bar staff arrived to set up the music came on and you had to find someplace else to sit. The front desk suggested I try Skywalkers during the day, but when I went up there the music was blasting away even though there was no one there. Princess really needs to acknowledge that not everyone wants music 24/7 and that most of us older folk are not hard of hearing. I suppose it would not matter to those with larger cabins with seating areas but the inside cabins do not provide any armchair in which to sit so we need to look elsewhere. The fitness facilities on the Ruby are really first class. The gym had every imaginable piece of equipment, a nice large floor area for yoga/stretching, and NO MUSIC (at least in the early mornings when I was there)—fantastic! If you brought your own headphones/earbuds, you could plug into music or TV on the aerobic machines as you wished. There two main pools opened at 7 am and were large enough for short laps at least and were well heated. Can’t say that for the very cold shower next them however. I always went first thing to beat any children. The two pools that are adult only are two small for swimming. I wish they had designed one large pool adult only and then allowed children in the small aft pool instead. As for other activities on the ship, they were almost all sales related, or silly mindless games, on this cruise. There were no educational or port related talks at all. Since it was a short cruise to places I had already visited before I didn’t mind but on a longer cruise this would be significant failing on Princess’s part. The other failing was the sorry state of the library—the shelves were almost bare. When I boarded there were maybe three dozen fiction books, a dozen paperback exchange books and a scattering of non—fiction. And within a day most of the fiction books were all gone. There seems to be the assumption now that everyone is happy traveling with their e-readers, but that is not true for many of us. I know some of the U.S. cruise lines have even talked about eliminating libraries on board completely. Let me tell you, any ship that does that will never have my business again. Since I had visited all our ports before I did not sign up for any shore tours. It was quite nice just being able to walk off and wander around on my own schedule. At Astoria there were volunteers helping to direct passengers to bus transport, although it was just 1 ½ mile walk to the town center. $6 got you an all-day bus pass. Several vendors also set up booths right at the dock. San Francisco had a myriad of transport options right at the pier. I used the F streetcar for getting around most of the time which had a stop right across the street and went from Fisherman’s Wharf all the way down Market to Castro ($1.35 senior rate). A HOHO bus companies had buses waiting at the cruise terminal and another offered a free shuttle to Pier 39. Santa Barbara was a tender port which let you off at the marina. From the marina you could walk into town or take the 50-cent waterfront trolley connecting to the downtown trolley at Stearns Wharf. Lines for the trolley back towards the marina were very long though, even early in the afternoon. I just walked both ways. We were fortunately in that we had wonderful weather in all our ports. I had an inside aft cabin on the Aloha deck which was nice and quiet. The bed was very comfortable and I like that they use a top sheet as well as a duvet so you can choose between light or heavy covering. Storage space was very good. Even though the website shows an armchair on the floor plan for inside cabins, it is incorrect. That means to read or watch television you either need to sit at the desk or lie in bed—neither option is very comfortable or good for your posture. I wish they would eliminate the silly little table and put in a small armchair in these cabins. My cabin attendant Petar was wonderful—fresh towels and spotless cabin every day. I like quick and early meals so I chose to dine in the Horizon Court almost every time. I must say I was a bit disappointed in the quality of food here. It also seemed to be haphazard as to how it was organized. I wondered if that day’s meal selections were just chosen by what came to hand in the freezer first. For example, one day they had beef stroganoff, which is one of my favorites but then there were no noodles or rice on which to put it—what were they thinking? And the labels on some of the dishes were lacking in information. Why do they think adding fancy Italian or French names makes the dish better? One day I saw an interesting looking creamy pasta dish but decided to ask what it was first only to be told it contained clams. You certainly could not tell from looking at the pan nor from the weird name they gave it. What if someone were allergic to shell fish—it could have had serious consequences. The meats on the carvery were consistently rare with no option for getting some well-done slices. Holland America has a grill behind their carvery and the staff will toss a couple slices to on there for you to cook more. On the plus side the Horizon Court salad bar at lunch time was quite good and they offered a nice continental breakfast at 5 am every day which is great for us early risers. The only other place I ate was the pizzeria (fantastic pizza) and the ice cream bar (used up my shareholder’s benefit on malts). Because our itinerary included only U.S. ports after we had completed U.S. immigration at Vancouver, our disembarkation was a breeze. We walked off the ship, picked up our bags and went straight out the door! A couple of days earlier they had distributed color-coded luggage tags with assigned times, but there was no problem going to the front desk to change time if you needed to. Many passengers elected to do independent disembarkation carrying off their own luggage and that began at 7:30 am while those of us with assigned times were called beginning at 8 am. Since I was traveling on my own, I elected to us Princess’s transfer bus to the airport and it worked well as our bus filled quickly. In summary, this cruise almost perfectly met my expectations for this stress-reducing trip. I found the staff on board the Ruby Princess were all very nice and helpful with absolutely no run-around at the front desk—a rarity these days. I was also impressed by how many senior staff turned out for our Cruise Critic Meet and Greet. So, I left feeling quite positive about Princess except I do wish they’d lower the music and restock that library. Read Less
6 Helpful Votes
Sail Date: October 2017
We wanted a nice relaxing wine cruise to celebrate our anniversary! We are in our late 30s and thought this 6 day cruise from Vancouver to LA would be perfect! This was our 1st experience with Princess and we will never go back! The food ... Read More
We wanted a nice relaxing wine cruise to celebrate our anniversary! We are in our late 30s and thought this 6 day cruise from Vancouver to LA would be perfect! This was our 1st experience with Princess and we will never go back! The food and customer service were the worst...The buffet had the same food every day. I compare it my college dorm experience! They recycled food everyday and by the end of the cruise everything tasted OLD! Some of the staff were rude--most were nice. I have never experienced a cruise whip where the staff was rude, so that was shocking to me. We purchased the all-inclusive drink package and many of staff did not know what that included. We were still charged for some drinks and when we went to customer service they didn't even offer to take them off our bill?? We left in disbelief!! The food was the most disappointing. We went to the restaurants and were agreeable to paying extra for these. The steaks were not cooked to our preferences and the service was slow. 3 hours for dinner was not what we expected. The staff was running around overwhelmed and the restaurant wasn't even a quarter full?? Very disorganized considering you have to make reservations to even get a table. We had anytime dining and that meant we could never get a table! We tried to make reservations but they only allowed 20% of the tables to be reserved. So we were instructed to wait until 7:30 (they didn't accept walk-ins before then). At 7:30 the line was hundreds of people long. The 2 nights we ate in the dining room we waited for 1-2 hours a table--what a mess!! By the time we were seated and eating it was 9pm or after. There was a soup we ordered that spelled of MANURE!!! Either the meat was old or someone crapped in the soup...not sure which. The whole boat was talked about how awful the food was. The only thing decent were salads...and even those came with preserved dressing from a bottle! NOTHING was even HOMEMADE! I can't even tell you how nasty it was. By the end of the trip we were eating fruit and cereal because we didn't trust anything else. The only saving grace were a couple bar tenders who were kind and funny. We hung out at their bar every night. I suggested to them they join another cruise line. Read Less
8 Helpful Votes
Sail Date: May 2017
We chose this cruise to get a feel of what Princess is all about. We have an Hawaii cruise booked with them and since this is our first time sailing with Princess, we thought we would take this mini cruise to get our feet wet with Princess ... Read More
We chose this cruise to get a feel of what Princess is all about. We have an Hawaii cruise booked with them and since this is our first time sailing with Princess, we thought we would take this mini cruise to get our feet wet with Princess before committing to a 15 day cruise. I am glad we did. First, the cabin was very nice. After that, it starts to go downhill. Embarkation was a joke to say the least. We stood in one line after another and it took almost 3 hours to board. Once onboard, we went to the dining room to avoid the buffet rush and it took them 25 minutes to take our order once seated. The toilet clogged after only going #1 and it took 2 phone calls to fix that. We found 2 used diabetic test strips on the floor under the desk area. The main show started late causing a domino effect on the rest of our plans for the evening. The comedian was amazing. Best part of the cruise. We were in queue for room service for almost an hour before hanging up and calling the front desk only to be told it was closed! Debarkation was fine and it was good to be home. Time to find a different cruise line to book our Hawaii adventure. Read Less
Sail Date: September 2016
My wife and I selected this cruise as it fit into our schedule like a glove. We left the Coral Princess on 9/19 and had planned on flying home to Los Angeles, but after seeing some good prices, changed our plans for the way home. We ... Read More
My wife and I selected this cruise as it fit into our schedule like a glove. We left the Coral Princess on 9/19 and had planned on flying home to Los Angeles, but after seeing some good prices, changed our plans for the way home. We spend two days in Victoria between cruses. We are not real cruise people, but have been on around 20 during our marriage, so have a little experience. This trip was our first experiences with Princess. First with Coral and last with Ruby. This report is on the three night, two day trip from Vancouver to San Pedro. To summarize, we were disappointed with the food and overall experience, although the service was excellent. We were expecting maybe a string quartet and perhaps a lecture or so. This trip was more for the fun of the trip as opposed to a relaxing experience. No more Princess cruises for us. Back to National geographic or Holland America. Read Less
3 Helpful Votes
Sail Date: September 2016
What I liked: -- the cabin! Beautiful and so comfortable. Balcony mini-suite with a tub! Aft, near elevators. Great spot. -- chocolates on our pillows! -- morning coffee on the balcony. (Note: Room service menu VERY limited ... Read More
What I liked: -- the cabin! Beautiful and so comfortable. Balcony mini-suite with a tub! Aft, near elevators. Great spot. -- chocolates on our pillows! -- morning coffee on the balcony. (Note: Room service menu VERY limited re hot breakfast food.) -- the staff. Unobtrusive, friendly. Unlike other cruises, we heard NO requests for extra gratuities at any point. -- the food. -- the gym, especially the stationary bikes. -- the International Cafe. Great spot! Delicious salads and desserts. Try the gelato (for a small extra charge -- sign said $1.50 but account shows $1.73. Gratuity added?) -- the surprisingly cozy feel of a really large ship. -- the theater production, "Magic to Do!" Specially created by Stephen Schwartz for Princess cruises. Magical indeed. -- sneaking into Da Vinci dining room near the end of a seating for just dessert! Staff were so gracious! No hard sell during the meals re liquor, either. (We had to ask for liquor server at lunch and they seemed surprised.) What I would have liked: -- getting to the ship more quickly. Arrived at the airport at 11:30 a.m. and arrived in my cabin at 3:55 p.m. via ship transfer (bus) and long lines at Hall C and at customs and at the check-in desk. Longest embarkation process ever experienced -- and exhausting. -- being able to use the Terrace Pool. It was being sanded and painted while we were on board. We had been so anticipating using it. -- finding the Smokehouse Barbecue that was advertised in the "Princess Patter" as being at the Horizon Cafe. It wasn't. We never did find it. -- knowing in advance that an Earl Grey tea would cost $1.44. I knew specialty teas were extra but not how much. Luckily I did not invest in a coffee card. (Only one brand of black-tea teabags is available in the Horizon Cafe/Cafe Caribe in caffeinated and decaffeinated options.) No receipt is given for a drink at the International Cafe; I had to check my ship account to find the cost. I was able to order a London Fog which includes tea, steamed milk and a shot of vanilla syrup for $1.44. Key Lime Cooler (non-alcoholic) $4.60. Cocktails from the bar $9.49. Similar cocktails in the dining rooms $10.29. (That kind of information is helpful to have in advance when deciding on the coffee/drink packages.) -- a chance to buy a candy apple as shown on the web site; there were none. -- a dry seat for Movies under the Stars. We sat on three; all three were soggy. The blankets were not nearly warm enough to get us through the whole show once the sun set. Brrr! -- two cups for our morning coffee. (One carafe, one cup -- but we ordered for two.) -- a taste of the great Nicholas Love chocolate treats as touted on the fancy web site video. There were some packages of that brand-name chocolate on sale in the gift shop. No sign of it anywhere else. -- the sea day fish-and-chips lunch in the Crown Grill, as seen on this web site. The Crown Grill never did open at lunch for our two at-sea days. -- an uneventful transfer back to the airport. I am usually pretty good with accents but still managed to misunderstand our bus driver's instructions and we missed our terminal stop at LAX. We had to walk back, one of us with an injured foot. Luckily it was a short distance, but it could have been a disaster. Overall, we had a lovely, relaxing, good time, not a long time, but were left with a niggling sense that we'd been served a slightly second-rate, corner-cutting cruise for this short repositioning run. Read Less
5 Helpful Votes
Sail Date: May 2016
We are one of the crazy ones who keep doing these one days. We arrived at the port "Canada Place" and were through security, immigration and ticketing and on the ship before noon. We were traveling with our adult son, daughter ... Read More
We are one of the crazy ones who keep doing these one days. We arrived at the port "Canada Place" and were through security, immigration and ticketing and on the ship before noon. We were traveling with our adult son, daughter and son in law. Surprisingly, we were told cabins would not be ready till noon, so we headed to the buffet. Normally we eat in the MDR or Alfredo's, but the kids wanted buffet. I know why I normally eat in the MDR for embarkation. The buffet was crowded and it was difficult to find a table.. Food was not as good as it has been on past trips. Hot Dog was outstanding!!! We dropped of our bags in our cabins. Son was upgraded from inside to balcony. We roamed the ship till time for muster. Ship is in great shape. We were on first trip post drydock in December and the new carpet and chairs were still in good shape. Muster was delayed about 20 minutes. This was announced ahead of time. Sailaway was a blast. Weather was sunny and warm. Party atmosphere on deck and the crew was great leading dancing and such. We had ATD and arrived at 6:30pm. We were sent to the traditional dining room where there seemed to be many empty tables. Food was excellent, but was disappointed they did not have the Parmesan basket for the Alfredo. After dinner we attended the trivia and Scary-oke before attending the comic's late show. Steve White was soooo funny. Headed up to Skywalkers and it was PACKED...way too many people for this girl, so we took the elevator to Club Fusion and danced with the house band for about an hour before retiring. 26 yo SIL fell asleep in Club Fusion and 24 yr daughter had to sit out dancing because her knee hurt. Guess they can't keep up with their ancient parents!!!! Proof that cruising keeps you young!!! Time to book another. ps...Service received by all crew was awesome. This was a repo cruise...Ship switching from Hawaii run to Alaska run. Read Less
3 Helpful Votes
Sail Date: December 2015
We board the Ruby in Vancouver Canada after she had been in dry dock for twelve days undergoing renovations. A beautiful ship. The first three days were Vancouver to LA and then 15 days to Hawaii for four days. The sea days were great as ... Read More
We board the Ruby in Vancouver Canada after she had been in dry dock for twelve days undergoing renovations. A beautiful ship. The first three days were Vancouver to LA and then 15 days to Hawaii for four days. The sea days were great as there so much to do and more activities than anyone could imagine. The staff were extra polite, professional and out of the many cruise we had had with Princess and other lines this was the best, it was the christmas season and the ship was decked out beautifully. Many fun activies for both christmas and New Years. the food was excellent, the ship was very clean and the staff seemed truly engaged in excellent customer service.we were concerned with so many sea days but they turned out be very relaxing. The crossing was fairly smooth as well. Read Less
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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