1 Oceania Regatta Cruise Reviews for Family Cruises to Alaska from Vancouver

This was my 61st cruise, first with Oceania. Overall a very nice cruise, with a few glitches here and there that could be easily fixed with this line to make it nearly perfect. We flew from Washington DC to Vancouver. Our air and ... Read More
This was my 61st cruise, first with Oceania. Overall a very nice cruise, with a few glitches here and there that could be easily fixed with this line to make it nearly perfect. We flew from Washington DC to Vancouver. Our air and transfers were done with the cruise line. I thought it was rather strange that I received confirmation from both my travel agent as well as Oceania about the air flight time and flight number BUT neither one included what airline was selected. I had to go on Kayak to determine our carrier both ways. I thought that was a rather important detail that was not provided. Flights and transfers were fine, no line to check in, and we were on the ship by 2:30 pm for lunch. The Terrace Grill was open for a nice lunch. They served casual breakfast, lunch, and dinner in this area every day. The food in the area was excellent, with a nice variety of high quality items. The problem is that you do NOT serve yourself, and items are not clearly identified. This causes lots of confusion, and considerably slows the production process in this venue. The other problem in this area is that there are many employees in this area trying to help but it appears there is absolutely no cross training. One person to clear old silverware, one person to remove beverage containers, one person to remove soiled napkins, and the reverse to reset the table for the next party. Very slow at times. They do take your beverage order in this area, but most of the time it takes more than 10 minutes to get a diet coke, and forget about getting a refill. Most nights in the evening they have grilled lobster and shrimp at this location that were great. Also a nice variety of desserts and ice creams. I never tried the pizza but it did look inviting. Just outside of this area near the pool was another informal eating area called Waves. They served a very limited breakfast menu for late risers. This area also had a great lunch menu with a Reuben to die for, great lobster and filet sandwich, and very good Kobe burger, as well as other interesting looking burgers and dogs. Most items are served with a nice homemade slaw and fries. Unfortunately half the time the fries were cold. Is it really that difficult to serve hot fries?? We had a standard cabin with a window on deck 4 next to the reception desk. The cabin is average size with a small bathroom. Gerson our cabin steward did a great job of keeping our cabin spotless and my mini-fridge stocked with diet sodas. The bed was extremely comfortable, with very high end linens to match. Alcohol is not included on this cruise line but they did have the free go-go juice flowing at the Captains Welcome Dinner. From 5:00 - 6:00 there was a happy our every day in the bar near the casino and in the Horizons lounge on deck 10. Horizons is a very nice relaxing location with panoramic views. It was a popular area and during happy hour getting served there was usually rather difficult, taking about 15 minutes before we were even recognized and our order taken. They usually only had 2 bar servers in this location even during happy hour. They needed several more to keep up with demand. If you went to the bar yourself to try to get a second drink a few minutes before the end of happy hour they were not pleased and I was told to return to my seat and a server would assist. Sometimes they did and sometimes they did not. The Main Dining Room is on Deck 5 and is a beautiful area. We had dinner there most nights. Everything was excellent except for the beef. I can only eat medium well or well done beef. I ordered this three nights in a row and each night received an entree prepared very rare. The third night I called the waiter over and showed him the rareness and requested one that was well done. When he returned it was still rare. This was also the case one evening at the Terrace Grill when I requested a well done steak, at least there it was medium and I was able to eat the edges. Is well done that difficult to do? One other serious problem in this area- the wine stewards strongly push the wine. You cannot even pick up your wine glass to smell the wine without them rushing over to your table asking to fill up your glass. One steward even interrupted us (twice) at our table to ask to pour more wine- this is unacceptable on any cruise and without question totally out of line at this level of cruising. On deck 10 there are also two special restaurants that are free of charge. Our first one we sampled was Toscana with the Italian Theme. Our Italian waiter did a nice job, but the service was extremely slow. Other tables that arrived after us were completely done 20 minutes before we were even offered dessert. The Lasagna was wonderful as was all other selections. The second special restaurant is Polo Grill. This was the absolute highlight of the cruise. Great waiter and even better food than I have ever had on a ship. The Shrimp cocktail was stunning, super jumbo sized shrimp that were flavorful and tender. Excellent Onion soup and Whole 2 1/2 pound steamed Maine Lobster, it just does not get any better than that. I did not even have room for dessert but two of my table mates selected a 7 layer chocolate cake that i did sample and it was the best! They even prepared a beautiful personal birthday cake for the person that was celebrating a special birthday - 55. I thought the entertainment for a small ship was wonderful. I did see the comedian two nights - Noodles, very funny without being vulgar. The four singers and dancers sang and absolutely danced their little hearts out- they surely gave 110%. The reception desk staff always gave a smile and were pleasant. Robert the concierge was most kind on several occasions. The cruise director is a character - he knows his stuff and did a great job- especially at trivia. I know I only gave an average rating of 3 stars, but a few thing need to be fixed immediately: The Terrace Buffet- assign stations to staff to clean and reset tables, cross train the staff to jump in and help each other when someone is "in the weeds". Train your wine stewards the proper method of when and when not to serve. Train your cooks how to prepare a well done steak. Read Less
Sail Date May 2015
Regatta Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 5.0 4.2
Entertainment 3.5 3.5
Public Rooms 4.0 4.4
Fitness Recreation 4.5 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.2
Enrichment 4.5 3.5
Service 5.0 4.3
Value For Money 4.5 3.5
Rates 4.0 4.0

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