Have cruised with them 9 times previous. Shocking lack of cheerful, helpful employees. Expected service at least equal to prior cruises. Small stateroom amenities have always been a nice perk. Forgot shower cap, had to get one from front desk, same with extra washcloth. No omelette station at the buffet, only cold eggs (scrambled, sunny side up, etc.). Specialty restaurants low on staffing, ...
My wife and I decided to take the Wine Country Coastal about 2 weeks before sailing. We decided to take an ocean view obstructed on Emerald deck. The price was irresistable compared to the balconies which were almost sold out except for the most expensive ones. Given that this cruise was not in warm weather for a lot of the sail, we felt happy with our choice. As it turned out, the view was not ...
This was my first cruise on Princess and my wife's first cruise ever. My wife was very impressed with her first cruise experience and now has a better understanding of why I love it so much. The Sapphire Princess is a beautiful ship with excellent amenities. My wife uses a wheelchair full time so we booked an interior handicap room and I was so excited when we first stepped into E-310 and found it ...
I have taken ten cruises on eight different ships and 6 different lines and I can say that the staff on a recent Sapphire Princess cruise to Alaska was the most efficient and courteous I have experienced to date. The ship was spotless, the cabin clean and well maintained, and the cabin steward outstanding, as were every one of the dining room staff that we had contact with. The food, while not the ...
We have never been on cruise in which we've had a bad time. Cost & value is always a consideration for us and we rarely pay for any optional services or meals onboard. We treat the ship as a floating hotel and book based mainly on itinerary. When reading reviews I realize they are opinions and to decipher how they will affect us is sometimes difficult. I have 35+ years experience in customer ...
We sailed on the 9-7-2013 "Voyage of the Glaciers" from Vancouver to Whittier. Overall, the experience was a good one, but there were some significant "problems." However, as the saying goes, "even the worst day at sea is better than the best day on land." While this quote may not be literally true, the spirit of it is.
The Good: Princess was remarkable with both embarkation and ...
Took our third cruise so far and first to Alaska on Sapphire Princess departing the 7th of September. Not to downgrade Princess but Alaska would at least be a 10 on a tug boat. We ran out of adjectives to describe the awesomeness and beauty of the entire trip.
However, we really liked the Sapphire. We haven't taken a ship as big as this one and wondered if we'd feel crowded. Never once did this ...
Cruising Alaska was magical. Cruising it on the Sapphire Princess was a mixed bag. Here are my grades.
Buffet " C-" Our hearts sank when we ate our first lunch on board. It was awful and the buffet space is small and sterile feeling. But the window seats toward the back of the ship are wonderful and you are somewhat separate from the masses.
Dining Room Food "A" So surprising that the dining ...
This is our 2nd cruise with Princess and 6th cruise overall. My wife and I traveled with our two older (20 and 22) children. This was our first cruise to Alaska. All of our other cruises have been in the Caribbean. We booked the 14 day Off the Beaten Path cruisetour, of which the 7 day Voyage of the Glaciers cruise was the first week.
Getting there. We flew into Vancouver the day before the ...
We were first time cruisers, at least on a big ship. We?d previously only gone on windjammers, so our expectation of amenities was not that high. Service was a different story. We had been told Princess was top shelf among the cruise lines.
ARRIVAL:
We boarded at Vancouver. The US Direct program was a big disappointment. Technically, we got through customs faster; however any time we saved, and ...