Always a fan of HAL until now. In 25 plus cruise I don't think I ever send a meal back. Cold food in the buffet, sent back MD breakfast 2x, Pinnacle fish once. Buffet out of green tea. No pastries at breakfast unless you ask. No pen & notepaper in the room. No chocolates at night or towel animals except for Gala Night. Carving station on day 2 featured meatloaf (which was actually quite ...
In order to use some future cruise credits (before they expire) we booked the 14-Day Great Alaskan Explorer, Noordam Neptune Suite 7088. This was our first “post-pandemic” cruise……so, there I will be making some comparisons - especially because (in September 2019) we took a HAL “Triple Denali” land/sea trip, which ended with a 7 Day (southbound) cruise in the same suite (7088) on ...
Booked this cruise because HAL markets itself as the Alaska experts (75 years going to AK). What a mistake. The ship was at 70% passenger occupancy but 50% crew occupancy. Customer service was horrendous. There were no assistant waiters in the main dining room, so the waiter cleared the dirty dishes from the tables and then delivered our food (after considerable delay). The guest services ...
Our itinerary: 26-day Vancouver to Sydney, Oct. 13 to Nov. 9, 2019
We visited three ports in Hawaii, one in American Samoa, three in Fiji and three in New Caledonia.
We explored Van Dusen Botanic Garden in Vancouver before the cruise. The gardens were gorgeous in mid-October and their were few people, giving us quiet time in many areas. There were still lots of flowers blooming with the ...
I enjoyed my cruise! I particularly enjoyed the lincoln center stage and the walking track. I really enjoyed walking around the deck as it was good exercise after the big meals. I didn't find the entertainment that great other then the lincoln center stage although I heard one of the comedians was quite good - i'm not interested in comedians. The dance number was good but at the billboard singing ...
We chose this cruise because there was a great deal (including gratuities) just a few weeks before sailing.
We live in Vancouver, so the transportation to and from the ship was easy, as was the embarkation and disembarkation (just about the smoothest we have experienced).
We would consider the Noordam to be a mid-sized ship and although we generally prefer smaller vessels, the Noordam has ...
This was our first real cruise and was one of our bucket list items so we took part in the cruise with great expectations. The cruise fulfilled all of our expectations. The cabin stateroom was wonderful and we enjoyed the time in our stateroom. Bed was exceptionally comfortable.
We dined in the main dining room for dinner, and although we were assigned open seating, we talked to our ...
Having cruised on some of the bigger ships with RCL, Princess and others, we were not expecting much from Holland America and just thought the itinerary would make up for the ship, but what a surprise! It turned out to be a fantastic cruise. The staff were some of the friendliest we have ever met, the food was fabulous, and the fact that they served it to you in the buffet was a much better idea ...
Our trip on the Noordam Holland America was planned by my in-laws. My preference is Regent Cruise lines.
Coming on the ship I had very low expectations and I my expectations were correct.
The ship is somewhat worn.
The food is average.
I will say the service especially in the dining room was outstanding. Our waiter was Nadi, assisted by Ed and Janela. These three people were the ...
A couple of years ago, my husband and I went on our first cruise for out 40th anniversary to the Baltic - on Oceania. Maybe starting at close to the top wasn't the best idea! :) . We loved all of it. This summer we wanted to do Alaska and our agent recommended Holland-America because we wanted to go to Denali and they are among the few lines that offer the Denali experience as a seamless part ...