Vancouver Holland America Line Volendam Cruise Reviews
4.0 / 5.0
10 Awards
Cruiser Rating
3.9
Average
207 reviews
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Most helpful review
Never Again!!
"This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary.
I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated..."Read More
mikethebus
2-5 Cruises
•
Age 60s
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1-10 of 20 Vancouver Holland America Line Volendam Cruise Reviews
LovesTravel31
2-5 Cruises
•
Age 50s
Our 7 night dream Alaskan cruise was greatly marred due to the horrid cabin location.
Cabin 392 and neighbouring cabins should not be used for paying guests (especially NOT as an UPGRADE) unless passengers made aware that the kitchen is located directly above.
If you are wanting a decent nights sleep at all during your cruise ensure you check your cabin location. A late night here and there ...
Read MoreSail Date: July 2019
Departure Port: Brisbane
Cabin Type: Large Ocean-View Stateroom
4 Helpful Votes
Lovecabo2002
6-10 Cruises
•
Age 70s
We had never been to Alaska and as we're getting up in years we felt that if we were going to do it, we would do it all in one go. So when we saw a Holland America three-day cruise, followed by a nine-day land tour, followed by another seven-day cruise advertised, we jumped on it. Having never cruised with Holland America before we weren't sure what to expect. Our entire cruise history was with ...
Read MoreSail Date: August 2019
Departure Port: Brisbane
Cabin Type: Verandah Suite
12 Helpful Votes
MRamsay
2-5 Cruises
•
Age 50s
In reading many of the reviews and write-ups on this ship I started to think I was on the wrong ship. I did not experience any of the great service and food everyone else was raving about. By day 2 I had already written an email to Holland America expressing my concerns about the poor service and food quality on the ship. It felt like I was on a training voyage for most of the staff.
Let's ...
Read MoreSail Date: August 2019
Departure Port: Brisbane
Cabin Type: Large Ocean-View Stateroom
Traveled with children
6 Helpful Votes
TravelWhisperer23
10+ Cruises
•
Age 60s
First up, the good. Our room was nice...actually bigger than we thought. The daily service for the room was excellent too. We found the floor staff very courteous and attentive.
As for the bad, well, my wife and I found it very difficult to communicate with most of the staff on board. I will go out on a limb and say that english is not their first language and several times we just had ...
Read MoreSail Date: June 2018
Departure Port: Brisbane
7 Helpful Votes
timbit22
10+ Cruises
Drab ship and dated. We were only three nights on the ship as it was the gateway to an amazing tour of the Yukon and Alaska.
Three days was more than enough. There was only one electrical outlet in our suite and it was placed between the mirror and the desk so we could not place our own power bar on it. These days people have electronic devices CPAP‘s and other things that need to be plugged ...
Read MoreSail Date: July 2018
Departure Port: Brisbane
Cabin Type: Verandah Suite
14 Helpful Votes
minmor3
2-5 Cruises
•
Age 50s
Only reason was that we had to pay for 3 other people and the fact this cruise was a "roundtrip" was helpful n accommodating 2 elderly people in our group as well! We Will never go cack to HAL. The FRONT DESK staff needs major training in how to "smile" and be empathetic addressing guests concerns.Not one of them did anything to make us feel welcomed and excited.
On another note however, the ...
Read MoreSail Date: August 2016
Departure Port: Brisbane
Cabin Type: Large Ocean-View Stateroom
15 Helpful Votes
mikethebus
2-5 Cruises
•
Age 60s
This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary.
I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated with trim missing and paper coming away on the wall, the bath side panel kept popping out and the balcony was dirty and rusty.
Lido service was dreadful, front desk staff frosty, had ...
Read MoreSail Date: May 2016
Departure Port: Brisbane
Cabin Type: Verandah Suite
26 Helpful Votes
beatriz22
10+ Cruises
•
Age 2020s
This was our 2nd same trip to Alaska on this ship chosen for the dates and size of the ship. Will start with some positives. Leaving Vancouver was very pretty after an easy check in and it was nice to go to a decent buffet (rooms not ready for awhile we were told till about 1:30 or so). As before our impression is the cabin sizes are smaller than those on Princess. Our cabin attendants were ...
Read MoreSail Date: August 2015
Departure Port: Brisbane
5 Helpful Votes
Michael O
10+ Cruises
•
Age 70s
The cruise to Alaska on the Holland America ship Volendam was a mixed experience. The places visited, Juneau, Skagway, Glacier Bay and Ketchikan were all great in their different and dramatic ways. We went on a number of excursions, whale watching, a train journey to the Yukon and sailing the misty wilderness waters, which were all very well organised with informative, enthusiastic, guides to ...
Read MoreSail Date: July 2015
Departure Port: Brisbane
8 Helpful Votes
pgoodw2
10+ Cruises
•
Age 60s
As fairly experienced cruisers, this cruise did not meet our expectations and having read some of the previous reviews for this ship, I fully undertsnad where they are coming from.
The service in the Open Seating restaurant was diabolical from the 20 minute wait before being allowed into the restaurant to the delays in being served. Watch the wine server also who will try to sell you additional ...
Read MoreSail Date: June 2015
Departure Port: Brisbane
Cabin Type: Verandah Suite
2 Helpful Votes
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