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Vancouver Holland America Line Volendam Cruise Reviews
4.0 / 5.0
Editor Rating
594 reviews
10 Awards
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Cruiser Rating
3.9
Average
207 reviews
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Most helpful review
Never Again!!
"This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary. I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated..."Read More
mikethebus avatar

mikethebus

2-5 Cruises

Age 60s

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1-10 of 20 Vancouver Holland America Line Volendam Cruise Reviews


Cabin location marred whole experience

Review for Volendam to Alaska

LovesTravel31 avatar

LovesTravel31

2-5 Cruises

Age 50s

Our 7 night dream Alaskan cruise was greatly marred due to the horrid cabin location. Cabin 392 and neighbouring cabins should not be used for paying guests (especially NOT as an UPGRADE) unless passengers made aware that the kitchen is located directly above. If you are wanting a decent nights sleep at all during your cruise ensure you check your cabin location. A late night here and there ...
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Sail Date: July 2019

Departure Port: Brisbane

Cabin Type: Large Ocean-View Stateroom

4 Helpful Votes


Not what we expected

Review for Volendam to Alaska

Lovecabo2002 avatar

Lovecabo2002

6-10 Cruises

Age 70s

We had never been to Alaska and as we're getting up in years we felt that if we were going to do it, we would do it all in one go. So when we saw a Holland America three-day cruise, followed by a nine-day land tour, followed by another seven-day cruise advertised, we jumped on it. Having never cruised with Holland America before we weren't sure what to expect. Our entire cruise history was with ...
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Sail Date: August 2019

Departure Port: Brisbane

Cabin Type: Verandah Suite

12 Helpful Votes


Service and Food Fell Way Below Expectations

Review for Volendam to Alaska

MRamsay avatar

MRamsay

2-5 Cruises

Age 50s

In reading many of the reviews and write-ups on this ship I started to think I was on the wrong ship. I did not experience any of the great service and food everyone else was raving about. By day 2 I had already written an email to Holland America expressing my concerns about the poor service and food quality on the ship. It felt like I was on a training voyage for most of the staff. Let's ...
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Sail Date: August 2019

Departure Port: Brisbane

Cabin Type: Large Ocean-View Stateroom

Traveled with children

6 Helpful Votes


Boredom on water! *Sigh*

Review for Volendam to Alaska

TravelWhisperer23 avatar

TravelWhisperer23

10+ Cruises

Age 60s

First up, the good. Our room was nice...actually bigger than we thought. The daily service for the room was excellent too. We found the floor staff very courteous and attentive. As for the bad, well, my wife and I found it very difficult to communicate with most of the staff on board. I will go out on a limb and say that english is not their first language and several times we just had ...
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Sail Date: June 2018

Departure Port: Brisbane

7 Helpful Votes


Drab ship and dated

Review for Volendam to Alaska

timbit22 avatar

timbit22

10+ Cruises

Drab ship and dated. We were only three nights on the ship as it was the gateway to an amazing tour of the Yukon and Alaska. Three days was more than enough. There was only one electrical outlet in our suite and it was placed between the mirror and the desk so we could not place our own power bar on it. These days people have electronic devices CPAP‘s and other things that need to be plugged ...
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Sail Date: July 2018

Departure Port: Brisbane

Cabin Type: Verandah Suite

14 Helpful Votes


NEVER Holland America Line again! OLD and WORN OUT ship

Review for Volendam to Alaska

minmor3 avatar

minmor3

2-5 Cruises

Age 50s

Only reason was that we had to pay for 3 other people and the fact this cruise was a "roundtrip" was helpful n accommodating 2 elderly people in our group as well! We Will never go cack to HAL. The FRONT DESK staff needs major training in how to "smile" and be empathetic addressing guests concerns.Not one of them did anything to make us feel welcomed and excited. On another note however, the ...
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Sail Date: August 2016

Departure Port: Brisbane

Cabin Type: Large Ocean-View Stateroom

15 Helpful Votes


Never Again!!

Review for Volendam to Alaska

mikethebus avatar

mikethebus

2-5 Cruises

Age 60s

This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary. I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated with trim missing and paper coming away on the wall, the bath side panel kept popping out and the balcony was dirty and rusty. Lido service was dreadful, front desk staff frosty, had ...
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Sail Date: May 2016

Departure Port: Brisbane

Cabin Type: Verandah Suite

26 Helpful Votes


Terrible Cabin Issues; No One Cared

Review for Volendam to Alaska

beatriz22 avatar

beatriz22

10+ Cruises

Age 2020s

This was our 2nd same trip to Alaska on this ship chosen for the dates and size of the ship. Will start with some positives. Leaving Vancouver was very pretty after an easy check in and it was nice to go to a decent buffet (rooms not ready for awhile we were told till about 1:30 or so). As before our impression is the cabin sizes are smaller than those on Princess. Our cabin attendants were ...
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Sail Date: August 2015

Departure Port: Brisbane

5 Helpful Votes


Wonderfull Voyage on Mediocre Ship.

Review for Volendam to Alaska

Michael O avatar

Michael O

10+ Cruises

Age 70s

The cruise to Alaska on the Holland America ship Volendam was a mixed experience. The places visited, Juneau, Skagway, Glacier Bay and Ketchikan were all great in their different and dramatic ways. We went on a number of excursions, whale watching, a train journey to the Yukon and sailing the misty wilderness waters, which were all very well organised with informative, enthusiastic, guides to ...
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Sail Date: July 2015

Departure Port: Brisbane

8 Helpful Votes


MS Volendam; 7 night Alaska Cruise

Review for Volendam to Alaska

pgoodw2 avatar

pgoodw2

10+ Cruises

Age 60s

As fairly experienced cruisers, this cruise did not meet our expectations and having read some of the previous reviews for this ship, I fully undertsnad where they are coming from. The service in the Open Seating restaurant was diabolical from the 20 minute wait before being allowed into the restaurant to the delays in being served. Watch the wine server also who will try to sell you additional ...
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Sail Date: June 2015

Departure Port: Brisbane

Cabin Type: Verandah Suite

2 Helpful Votes


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